P-1448 About the Role Databricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with a strong technical foundation in Apache Spark and a passion for customer engagement. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. In this role, the Sr. Designated Support Engineer/Premier Support Engineer will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. The Impact You Will Have Manage large strategic accounts to provide a high-touch support experience. Deep-dive into complex Apache Spark and Data Engineering issues, analyzing Spark UI, thread dumps, and driver/executor logs to resolve critical performance bottlenecks. Advise strategic customers on Data Engineering best practices, including optimizing ETL/ELT pipelines, data modeling, and leveraging the Databricks Lakehouse architecture (Delta Lake/Iceberg). Project manage all open support cases to expedite support ticket closure. Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution. Directly engage on business-impacting situations and ensure recovery of functionality for the customer. Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays, and mitigate issues. Effectively use sound business judgment, risk avoidance, and SME resources to coordinate team efforts to solve problems. Carry out regular reviews of customer cases to identify trends and proactive optimization opportunities. Champion and advocate for customers and chair roundtables to ensure close communication and relationship building with key stakeholders. Drive customer self-sufficiency by ensuring customers understand how to engage with the Databricks S
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Fractional Chief Technology Officer in Amsterdam
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P-1345 You will be the Product Manager for the Databricks Runtime team in Amsterdam. The team works at the intersection of query processing, storage, infrastructure and data governance, all key components of the Databricks data intelligence platform. As the Product Manager, you will develop a deep understanding of modern cloud infrastructure, data governance solutions, and open source components, and gather requirements from customers. You will launch features that will impact how customers process petabytes of data every day and make it simpler for them to draw value from their data. This role requires coordinating all product activities from vision to implementation, including engaging customers to understand their needs, developing long-term product strategy, defining product roadmaps, working with engineering to build those products, and coordinating with various internal stakeholders (both pre- and post-launch) to ensure product success. The impact you will have: Own the end-to-end product management process Gather customer requirements, design features and collaborate with engineering to deliver a polished market-ready product Drive launches with product marketing through blog posts, release notes, webinars Define and measure OKRs for your products Drive the prioritization and development of features, measurably reducing the cost and time needed for operating ETL and machine learning workflows. What we look for: 6+ yrs of experience Bachelors degree in Computer Science or similar field Experience in Product Management (inbound, outbound, cross-functional processes) Technical skills Solid understanding of cloud infrastructure (AWS, Azure) Strong data analysis and operationalization skills (SQL, rollups, building operational dashboards) About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks
About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company t hat empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com . About the Role We are seeking a data-driven Account Manager to drive the success of our EMEA Market. In this role, you will be part of growing the top tier clients in EMEA – you will be the driver to help clients realize their business goals leveraging Appier’s AI solutions in the Adtech space. What You Will Do (Responsibilities) Client Strategy & Growth: Own a portfolio of strategic accounts in the EMEA region. Build long-term relationships with clients by understanding their KPIs how they are calculated and translating them into actionable steps Campaign Management & Optimization: Monitor performance data daily to ensure clients meet their KPIs and proactively suggest optimizations. Data Analysis & Insights: Leverage campaign datasets to identify trends, troubleshoot performance issues, and look for growth opportunities. Present these findings in Quarterly Business Reviews (QBRs) to key stakeholders. Technical Consultation: Serve as the primary bridge between clients and our internal Product/Engineering teams. Assist clients with technical setups, including MMP (Mobile Measurement Partner) integration, SDK troubleshooting, and post-back configurations. Cross-Functional Collaboration: Work closely with Sales, Ad Operations, and Product teams to ensure seamless campaign delivery and advocate for client needs within the product roadmap.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Amsterdam. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager, Enterprise As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Ma
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