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Fraud Expert Jobs

879 active opportunities · Updated for October 2026

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About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. About the Role We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This role is part of a 24/7 global operation team and will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday) We use a hybrid work model of 3 days in the Singapore office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. In This Role, You

awsrestai
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Lyft
📍 United States• Full-time
2mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Reporting into the Manager of Global Investigations, the Investigator of Global Investigations will support all lines of business related to investigations (e.g. Platform Fraud, Community Safety, Law Enforcement Liaison & Partnerships, Insurance Fraud and Executive Protection & Risk Assessment). This role will efficiently and effectively build strong and meaningful relationships with internal business partners, law enforcement agencies, and other third parties to bring successful case resolution. This role regularly interacts with State/County/Local Law Enforcement in developing comprehensive and detailed cases pertaining to organized offenders and provides expertise to and gains buy-in from Law Enforcement Agencies to assist in the safe apprehension of these offenders. Responsibilities: Work in close partnership with the Manager of Global Investigations and Head of Global Security to set strategic objectives, drive accountability, and ensure successful delivery of key performance metrics Assist in the design and build of the global law enforcement outreach program, in order to regularly liaise and develop strategic relationships with law enforcement agencies Proactively maintain effective working relationships with law enforcement and government authorities Collaborate and build strong relationships with internal cross-functional partners, including Privacy/Identity/Integrity (PII), Risk, Community Safety, Legal, Public Policy, and other Operations teams and leaders across Lyft Plan and execute educational programs for law enforcement authorities on our business and challenges with external theft and loss Learn and develop a deep understanding of the businesses and activities related to Platform Fraud, Community Safety, Law Enforcement, Liaison & Partnerships, Insurance Fraud and Executi

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OpenAI
📍 San Francisco• Full-time• $189K – $210K/yr
2mo ago

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. About the Role We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model. We use a hybrid work model of 3 days in the office per week and offer r

artificial intelligenceai
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Sofi
📍 Frisco• Full-time
3mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is seeking an experienced Mortgage Underwriter to join our growing Mortgage Operations team in Frisco, TX or Charlotte, NC. You’ll review and assess Conventional and FHA loan applications using independent credit judgment, ensuring accuracy, compliance, and speed within a high-throughput production environment. The ideal candidate brings recent mortgage underwriting and demonstrated expertise analyzing complex credit, income, asset, and property documentation. You’ll thrive in a collaborative, metrics-driven culture focused on member experience, quality, and accountability. What You’ll Do Review and underwrite mortgage applications using investor/GSE guidelines. Perform detailed analysis of borrower credit, income, and collateral — including complex and self-employed income calculations. Conduct liquidity tests for business entities using Schedule L (adjusting for inventory-heavy businesses). Make timely, compliant underwriting decisions in line with SoFi and investor standards. Manage a high-volume pipeline, balancing quality (QC) and production SLAs — goal of 5+ new credit decisions per day. Partner closely with processors and loan officers to resolve conditions and ensure efficient loan flow. Identify and escalate potential fraud risk or guideline exceptions. Apply deep working

restaigo
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Dappsfirm delivers advanced Color Prediction Software Development solutions for entrepreneurs seeking a feature-rich gaming platform at minimal cost and quick deployment. Our software includes AI-powered analytics, RNG-based fair gameplay, real-time result generation, multi-wallet integration, instant payouts, referral and bonus systems, customizable admin dashboards, multilingual support, anti-fraud protection, blockchain-ready transactions, and live leaderboards. Designed for scalability, security, and user engagement, Dappsfirm provides high-performance color prediction software tailored to modern gaming market demands with seamless cross-platform compatibility. contact us Today & Book a Free Demo Instant Reach Experts: FreeDemo-https://www.dappsfirm.com/colour-prediction-software-development mail - [email protected] call / whatsapp - +919597355524 telegram- Dappsfirm

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Sardine
📍 Brazil• Full-time• Remote• R$240K – R$350K/yr
4mo ago

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - Brazil To be considered for this position, you must reside in one of the following cities: São Paulo: São Paulo, Campinas, São José dos Campos Rio de Janeiro: Rio de Janeiro Minas Gerais: Belo Horizonte Paraná: Curitiba Santa Catarina: Florianópolis Work Timezone -Ideally PST About the role: We’re looking for an experienced Support Engineer to join our team and own the technical and functional customer support experience end-to-end. This role sits at the intersection of technical support, engineering, and customer success. You’ll become a product expert, w

REMOTEsqlai
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14mo ago

P-1439 As Applied ML/AI Engineer at Databricks, you will define and create the Agentic Machine Learning revolution. You will help world’s largest companies build and deploy massive classical machine learning solutions (such as personalized recommendations, fraud detection, dynamic pricing, forecasting) fully using Databricks’ agents and harnesses. After 30 years of painfully slow progress, expensive knowledge acquisition and tedious processes in classical ML, the agentic era has ushered innovation, scale and visibility for all: from the most junior data scientists and machine learning engineers to the world class experts. You will work on Databricks’ Genie Code, an agent and an ML “exoskeleton” that is authoring ML, training and deploying models, monitoring and self-healing production ML, all at the top-expert level. Additionally, you will develop ML solutions that under the hood address the most pressing questions non-technical business people have today: predictive and what-if questions. Your work is a top priority for Databricks and you will report to a Principal Software Engineer (a Director level position). The impact you will have: Build agentic end-to-end systems in a small, highly international team of experienced engineers in a flat and agile organization. Build solutions for people like you: software engineers, ML engineers, data engineers, data scientists and MLOps engineers. Own our applied ML investment by engaging with engineering and product teams across the company. Drive the development and deployment of state-of-the-art ML/AI models and systems that directly impact the capabilities and performance of Databricks’ products, infrastructure, and services. Architect and implement robust, scalable ML infrastructure, including model training and serving components to support seamless integration of AI/ML models into production environments. Work on novel forecasting techniques. Possibilities to contribute to the broader AI community by presenting a

machine learningaiExcel
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Senior Consultant – Banking & Payments Location: Dallas, Texas (Hybrid) | Practice Area: Banking & Payments | Type: Permanent Deliver impactful solutions that enhance banking and payments experiences across complex transformation programs. The Role As a Senior Consultant within Banking & Payments at Capco, you will work alongside industry experts to support the delivery of strategic initiatives for leading financial institutions. You will help clients address complex challenges across products, channels, and operations, contributing to transformation programs that improve performance and customer outcomes. What You’ll Do Support and facilitate client discussions across banking and payments processes, including sales, servicing, and transactions Develop structured approaches, recommendations, and solutions to address business and technology challenges Analyze current performance and support forecasting of improvements based on proposed solutions Collaborate with business and technology teams to deliver end-to-end project objectives Produce clear insights, analysis, and deliverables to support client decision-making What We’re Looking For 5+ years of experience in financial services and/or management consulting Broad knowledge of banking and payments including lending, digital channels, and transaction processing Strong analytical and problem-solving skills with ability to interpret complex business challenges Effective communication skills with the ability to engage stakeholders across functions Proficiency in Microsoft Excel and PowerPoint Bonus Points For Experience working on transformation or change programs within banking or payments Familiarity with Agile or modern delivery methodologies Experience working across cross-functional teams in large-scale programs Experience developing consulting frameworks or reusable assets Exposure to risk, compliance, or fraud-related initiatives Why Join Capco Deliver high-impact technology solutions for Tier

artificial intelligenceaiExcel
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About Capco Capco is an entrepreneurial global consulting firm dedicated exclusively to the financial services industry. We help banks, insurers, and capital markets firms navigate complex change across transformation, technology, risk & compliance, and strategy. With a strong and growing presence across Asia‑Pacific, including Malaysia, Capco partners with some of the world’s largest financial institutions on high‑impact, large‑scale transformation initiatives. Our consultants combine deep industry expertise with innovative thinking to deliver measurable outcomes for clients. As we continue to scale rapidly in Malaysia, this is an exciting time to join Capco. You’ll have the opportunity to make a real impact, build new capabilities, and grow your career quickly within a collaborative, high‑performance consulting environment. About the Opportunity We are seeking an experienced Cards Migration Consultant to support a large-scale credit card portfolio migration programme within the banking and payments sector. This is a hands-on transformation delivery role requiring strong card issuing and payments expertise, combined with the ability to manage complex migration workstreams and engage senior stakeholders. The successful candidate will support the planning and execution of a credit card portfolio migration across payment schemes, helping to ensure operational readiness, effective stakeholder coordination and minimal customer disruption. Key Responsibilities Lead designated card migration workstreams, including planning, milestones, deliverables and dependencies. Support migration strategy, portfolio segmentation, migration waves and execution sequencing. Coordinate card product mapping across features, pricing, rewards, benefits and customer propositions. Work with business, technology, operations, risk, fraud, compliance and finance stakeholders to resolve migration dependencies. Manage workstream risks, issues, actions and implementation readiness. Support migra

project managementPMPfinance
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Strategy & Transformation (Ukranian Speaker) Managing Consultant – Strategy & Transformation Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and ope

X
3 days ago

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Xendit Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward. About the Job We are looking for an exceptional operational leader to serve as our Head of Customer Success and Support. In this executive role, you will take full ownership of our global Customer Success and Support organizations, shaping the complete merchant lifecycle and driving client retention as our platform expands worldwide. You combine strategic vision, process architecture, domain expertise, and a passion for payments. If you excel at diagnosing operational bottlenecks, collaborating directly with Product teams to fix underlying issues, and bringing focus and pace to ambitious goals, this role offers the platform to transform merchant operations at scale. Responsibilities Executive Leadership & Team Scaling Build and lead a global team : Lead, mentor, and scaleCustomer Success and Support organizations across multiple countries focused on,client outcomes and operational efficiencies. Anticipate and scale: Think ahead with a data-driven instinct, recog

X
3 days ago

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Xendit Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward. About the Job We are looking for an exceptional operational leader to serve as our VP, Customer Success and Support. In this executive role, you will take full ownership of our global Customer Success and Support organizations, shaping the complete merchant lifecycle and driving client retention as our platform expands worldwide. You combine strategic vision, process architecture, domain expertise, and a passion for payments. If you excel at diagnosing operational bottlenecks, collaborating directly with Product teams to fix underlying issues, and bringing focus and pace to ambitious goals, this role offers the platform to transform merchant operations at scale. Responsibilities Executive Leadership & Team Scaling Build and lead a global team : Lead, mentor, and scaleCustomer Success and Support organizations across multiple countries focused on,client outcomes and operational efficiencies. Anticipate and scale: Think ahead with a data-driven instinct, recognizi

S
4 days ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Managed Support team enables platforms using Stripe Issuing and Treasury to provide high-quality support to their cardholders and account holders without building the full operation themselves. The team delivers branded and specialized support across areas such as account access, card management, transactions, fraud, disputes, and complaints, while owning the operational readiness and ongoing performance of each program. Working closely with Product, Engineering, Sales, and platform partners, Managed Support provides a scalable, reliable, and compliant customer experience as Stripe’s customers launch and grow their financial products. What you’ll do In this role, you will be managing up to 10 Operations Associates and act as their primary point of contact for performance management, coaching and planning. The Associates under your management are responsible for resolving our users’ most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, possess a deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience. Responsibilities Guide the team in troubleshooting and resolving external user issues. Own operational performance, setting clear goals and driving delivery agai

recruitmentcustomer service
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5 days ago

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II Overview Ethoca, a Mastercard company, is transforming the way merchants and card issuers work together to combat fraud and improve the digital commerce experience. We build highly scalable, secure, and resilient technology that powers collaboration across the global payments ecosystem. We are looking for a Software Engineer II who is eager to grow their technical expertise while taking ownership of delivering high-quality software components from development through deployment. This role is ideal for an engineer who can independently troubleshoot and improve existing solutions, adapt to new technologies and architectural patterns, and contribute meaningfully to team decisions. The successful candidate demonstrates continuous learning, collaborates effectively with peers, supports less experienced team members, and helps deliver reliable, scalable software that meets business and customer needs. Mastercard powers an inclusive digital economy by making transactions safe, simple, smart, and accessible. Through secure technology, trusted partnerships, and continuous innovation, we help individuals, businesses, and governments realize their greatest potential. Role • Design and develop scalable, service-oriented software architectures. • Drive the development of robu

javareactangular
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser

REMOTEPMPcustomer service
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