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Global Operations Excellence Director Jobs

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D&
7 days ago

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Data Acquisition is responsible for increasing the depth, breadth, and continuity of D&B’s credit data assets by identifying qualified, eligible, high-value, high-growth targets based on organizational priorities and market research. Manages critical participant relationships and related processes. Acts as a trusted subject matter expert on business credit furnishing. The Senior Manager, Data Acquisition grows participation and payment experiences by aligning the benefits and value of the program to needs of prospects, new or established clients, win-backs, and adding included portfolios from established providers through virtual and face-to-face communication. Responsibilities include working across departments to understand use cases and data requirements, identify new contacts and deepen relationships with current contacts. Key Responsibilities: Conduct market research to identify relevant data sources and stay updated with emerging data trends, regulations, and reporting frameworks. Effectively communicate with key stakeholders. Act as a liaison for critical providers, uncovering risks and opportunities through regular touchpoints. Identify participation growth, efficiency, and/or sales opportunities. Work across departments to gather use cases and data requirements. Lead and mentor a team of analysts, providing guidance and support to drive performance and professional growth. <li

Excelproject managementfinance
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Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview We’re looking for a Mobile Engineer Intern to join our Game Development team. You'll work with senior developers on our internal game development tools and libraries, and contribute to the efficiency of our game production pipeline. This is hands-on engineering work with real ownership, and we expect a high standard from day one. What You'll Do Develop and improve internal libraries together with other teams. Implement scoped tasks end to end, from understanding the problem to delivering a reviewed, tested solution. Write short technical design documents before implementing, to guide your own work. Profile, debug and optimize on real iOS and Android devices. Work on third-party integrations and platform-specific functionality. Improve technical documentation and training resources. Work wi

javac#kotlin
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C
Capco
📍 Bengaluru
7 days ago

Job Title: HR/ Resource Management Intern Location: Bangalore About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Requirements: Job Title: HR Intern Location: Bangalore Job Responsibilities Bench management: Deploying resources within and outside of cluster at organization level with minimum turnaround time Assist resource & bench management practices to optimize resource planning and utilization reducing project risks and billing loss. Will be required to do Demand forecast & Resource Fulfilment, Bench Management and Resource connect, Talent Planning and Buffer Management, tracking billing, deployment, and attrition trends creating meaningful reports and insight for the management teams. Will also

ExcelrecruitmentHR
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G
7 days ago

Location: London, UK Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As our Commercial Customer Success Manager, you’ll: Join our global revenue team, reporting to the VP Customer Success - Midmarket, and take ownership of a portfolio of around 40 Midmarket clients worth approximately £1.2M. You’ll be the trusted partner to users and decision-makers, helping them realise real ROI from GWI’s products and driving the engagement that leads to strong renewal and retention rates. Sounds great, what will I be doing? 🤔 You’ll look after your own set of clients across the whole customer journey, from onboarding through to renewal and growth. You’ll work closely with our Hybrid Account Executives to turn the opportunities you uncover into wins. A few things you’ll be responsible for: Owning the renewal process and retention outcomes across your portfolio, measured through churn, retention rate, and NPS Spotting growth opportunities in your accounts and working with Hybrid Account Executives on plans to win them Reviewing usage data regularly to catch risks early, and agreeing success plans with clients that document and track the outcomes they want Delivering onboarding and product training that drives usage, engagement, and expansion Advising and supporting users by email, live chat, and video calls, so they reach their business goals with GWI Sharing customer feedback with Product, Marketing, and Channel teams, and working with Marketing on case studies and testimonials Handling user and account administration, and logging all activity and engagements in Salesforce What do I need to bring with me? 🧳 Proven experience in Customer Success, Account Management, or another client-facing role, ideally with a commercial element such as managing renewals, negotiating, or closing new business Strong analytical skills and attention to detail, with the ability to turn data into a story that you present, demo, and train on with confidence You kee

salesforcepayroll
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G
GWI
📍 London• Full-time
7 days ago

Location: London, UK Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As our Senior Customer Success Executive, you’ll: Join our global revenue team, reporting to the VP Customer Success - Midmarket, and take ownership of retention and engagement for GWI’s Essentials portfolio: 250 accounts worldwide. You’ll work alongside one other Customer Success Executive to build and run the strategy for keeping these customers engaged, getting real value from our data, and renewing. This role suits someone who wants to shape how scaled Customer Success works, not just follow an existing playbook. Sounds great, what will I be doing? 🤔 You’ll have real ownership of the portfolio: you’ll set the engagement strategy, decide which accounts need which kind of attention, and track which actions improve retention. A few things you’ll be responsible for: Owning retention outcomes for the portfolio (churn, renewal rate, and NPS), supporting the renewal process, and partnering with Sales and Account Management to secure renewals and surface expansion opportunities Using usage and account data to spot at-risk accounts early, and building and carrying out plans to keep them before renewal conversations begin Designing and running the CS communications programme for all Essentials clients, including campaigns, webinars, and in-app and email touchpoints that drive adoption and usage at scale Guiding users over email, live chat, and video calls, and handling user and account administration Turning customer feedback into action by sharing it with Product, Marketing, and Channel teams Continuously improving how we scale by testing new approaches, automating where it makes sense, and sharing what works Keeping Salesforce accurate by logging all activity and engagements What do I need to bring with me? 🧳 Experience in Customer Success, Account Management, or another client-facing role where you were responsible for retention, renewals, or customer engagement,

salesforcepayroll
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KI
7 days ago

[ WHO WE ARE ] Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives. Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montréal Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans. KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON India's success lies a deep understanding of the Indian gaming community. The company takes immense pride in its premier entertainment properties, which include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), CookieRun India, Road To Valor: Empires, Defense Derby, and New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country. With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually, with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years. It has committed an additional $150 million to the Indian start-up ecosystem over the next three years. [ ABOUT THE ROLE ] As a Senior Legal Counsel at Krafton, you will play a pivotal role in providing strategic legal guidance and ensuring compliance across our various and expanding business functions. You will be responsible for handling cor

We anticipate the application window for this opening will close on - 5 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life We are seeking a highly motivated Finance Forward Deployed Engineer (FDE) to join our Finance Analytics and Transformation team. This role sits at the intersection of Finance, Data, Analytics, Automation, and Artificial Intelligence. Unlike a traditional data engineering or analytics role, the Forward Deployed Engineer will work alongside Finance teams to deeply understand business processes, identify high-value opportunities, and rapidly design, deploy, and scale solutions that improve how Finance operates and makes decisions. The ideal candidate combines strong Finance and business acumen with hands-on technical capabilities. This individual will be comfortable participating in forecasting, planning, performance reviews, management reporting, and other Finance processes while also working directly with data, building analytical solutions, automating workflows, and applying emerging AI capabilities. The role requires a strong builder mindset: someone who can move from an ambiguous business problem to a working solution, partner with users to iterate quickly, and ultimately transition successful solutions into scalable enterprise capabilities. At Medtronic, we bring bold ideas forward with speed and

pythonsqlmachine learning
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R
Roblox
📍 San Mateo• $159.3K – $200.6K/yr
7 days ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we are growing and looking for a Technical Sourcer to help build, scale, and influence our recruiting landscape. We are a fun and collaborative team focused on recruiting engineering talent. This person is a strong communicator, collaborator, and leads by example. Successful Builders embrace change and we encourage bringing in fresh ideas and a culture of feedback. As a Technical Sourcer you will directly impact the growth of the company and support our scaling efforts. You Will: Drive hiring for critical technical roles across Engineering, Machine Learning, AI, Research. Proactively source and engage top talent through Gem, LinkedIn Recruiter, SeekOut, GitHub, arXiv, google scholar, and AI/ML research communities, amongst others. Influence and improve processes to help the team work smarter, faster, and at scale. Partner with engineering and data leaders to define role scopes, assess capability gaps, and shape hiring strategy across emerging domains like generative AI, LLMs, computer vision, and infrastructure automation. Share talent market insights with hiring managers to guide decisions on leveling, compensation, and candidate profiles. Mentor and coach hiring managers

machine learningai
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B
7 days ago

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: Bandwidth is looking for a Sales Account Manager to take over an established book of about 350 SMB customers, worth roughly $8MM in annual recurring revenue. Half the job is protecting what we have: keeping customers healthy, responsive, and confident in Bandwidth. The other half is finding where they could do more with us. That means moving smaller accounts upmarket and winning traffic that large customers are still sending to competitors. Your success is measured on the performance of your book, so judging where to spend your time matters nearly as much as how you sell. What You'll Do: Take ownership of an existing book of ~350 SMB accounts, roughly $8MM ARR, as the primary point of contact. Use account data (spend trends, product mix, and usage volume) to decide which accounts need attention, which have room to grow, and which are at risk. Protect and grow the total revenue of your book. Retain existing spend, catch risk early, and expand where there's opportunity. Move customers upmarket through product expansion and winning a larger share of wallet from customers who use multiple providers. Build relationships with several contacts at each key account, from technical stakeholders to business decision-makers. Learn each custome

aisalesforce
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R
Roblox
📍 San Mateo• $243.3K – $295.3K/yr
8 days ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Video Team is responsible for adaptive video playback and rendering, screen recording, camera capture, live video, video ads, video transcoding, and moderation. We develop on mobile, desktops, consoles, web, and our backend microservices platform. This is a hands-on role focused on Android with the opportunity to work across all the areas. This role is not a video codec research or implementation position; we only use industry-standard codecs. You Will: Design, develop, use AI/LLMs, optimize, and debug video capture, encoding, playback, and rendering focused on the Android platform using NDK APIs like Vulkan and AMediaCodec. Innovate, architect, and implement our vision for video in a 3D immersive environment. Have the opportunity to work across our platforms (desktop, mobile, and consoles). Have the opportunity to work on our backend microservices Collaborate with different teams all across Roblox to develop new uses of video. Be guided to create state of the art video tech for gaming industry You Are: An experienced engineer with 8+ years of designing, developing, and debugging complex C++ applications running on Android. An expert with the wide variety of Android devices from junk to

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Ready to start or grow your sales career? As a Sales Development Representative, you'll generate new business through inbound and outbound calls and partner with our distributed sales team. This is a hybrid role, with three days per week in our Columbia, MD office. Your Opportunity: Make outbound calls to generate new sales opportunities and pipeline. Follow up on inbound sales inquiries to generate new opportunities and pipeline. Qualify leads, then schedule meetings and demos for our Territory Managers. Research target accounts for outbound call campaigns. Promote Tenable events and webinars in your region. Maintain accurate contact and account records for your region in our databases. Make 50+ calls per day to inbound and outbound prospects. Generate a minimum of 7 new meetings or demos per week. Perform other related duties as assigned. What You'll Need: 1-3 years of experience in sales or a similar client support role. The ability to multitask and manage multiple priorities in a fast-paced environment. Strong oral and written communication skills. Attention to detail and the abil

salesforceCRM
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DC
DoorDash Canada
📍 Toronto• C$149.5K – C$187K/yr
8 days ago

About the Team DoorDash is building the world's most reliable on-demand, logistics engine for delivery! We're looking for experienced engineers to join our fast-growing engineering team to help us develop a 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role We’re looking for product-focused iOS Engineers who love building reliable, intuitive, and beautiful experiences on mobile. We aren’t just developing an app; we’re building a mobile ecosystem from the ground up that integrates the consumers, merchants and drivers. This is a full-stack role where you’ll not only build complex apps but will also make impactful decisions on the product. You're excited about this opportunity because you will... Work within our product teams to build exciting features Improve our code base through continuous refactoring Solve challenging real-time data transfer and synchronization problems Extend and implement our APIs Implement unit tests Keep up-to-date with the industry standards of iOS development We're excited about you because you have... B.S., M.S., or PhD. in Computer Science or equivalent 5+ years of industry experience Expert at Swift, and iOS SDK Familiarity with networking, storage, and Cocoapods Systems and OOP knowledge Experience building, launching, and iterating on mobile apps Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and s

swiftExcellogistics
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DU
DoorDash USA
📍 San Francisco• $130.6K – $192K/yr
8 days ago

About the Team DoorDash is building the world's most reliable on-demand, logistics engine for delivery! We're looking for experienced engineers to join our fast-growing engineering team to help us develop a 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role DoorDash is building the world's most reliable on-demand, logistics engine for delivery. We are continuing to grow rapidly and expanding our Engineering offices globally! We are looking for Android Engineers to build and maintain a large scale 24x7 global infrastructure system that powers DoorDash's 3-sided marketplace of Consumers, Merchants and Dashers. Android Engineers at DoorDash work on building an app that's used by millions of people and critical to local entrepreneurs building their online presence. We've seen significant growth in our codebase and number of developers and we'd love for you to bring a piece of your culture and experiences into ours so that we can continue to improve our processes and architecture. Whether you're an engineer interested in scaling our mobile infrastructure or building awesome product features, we'd love to talk to you! This role is hybrid with some in-office time expected and will report to an Engineering Manager. You're excited about this opportunity because you will... Work within our engineering teams to build exciting features Improve our code base through continuous refactoring Solve challenging real-time data transfer and synchronization problems Extend and implement our APIs Implement unit tests Keep up-to-date with the industry standards of Android development We're excited about you because you have... B.S., M.S., or PhD. in Computer Science or equivalent 2+ years of industry experience Expert at developing within Android SDK in a product environment Systems and OOP knowledge Expertise with Android testing best practices and frameworks. Experience building, launching, a

Excellogisticsrecruitment
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DC
8 days ago

About the Team DoorDash is building the world's most reliable on-demand, logistics engine for delivery! We're looking for experienced engineers to join our fast-growing engineering team to help us develop a 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role We’re looking for Backend Engineers to work on both Product and Product Platform based teams. Product focused Engineers work at the intersection of product and infrastructure to solve key business problems with elegant technical solutions. You'll operate our backend services and architecture that support all product functionality and will be challenged to consider the big picture -- collaborating cross-functionally, as well as evaluating and executing on trade-offs to maximize business impact for the company. This role is hybrid with some in-office time expected and will report to an Engineering Manager. You're excited about this opportunity because you will... Develop, release and run large-scale web applications Develop and define the backend architecture and tech stack for a product area Improve performance, reliability, scalability and security for our backend systems Be involved in transitioning our monolithic codebase to a microservice-based architecture Completely disrupt logistics by tackling bleeding-edge, technical problems We're excited about you because you have... B.S., M.S., or PhD. in Computer Science or equivalent Prior experience (2+ years industry experience) working with backend tech stacks Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Ability to analyze and improve efficiency, scalability, and stability of various system resources Experience with service oriented architecture, writing REST API’s, unit testing, and architectural design Understanding of

sqlpostgresqlredis
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DU
DoorDash USA
📍 San Francisco• $130.6K – $192K/yr
8 days ago

About the Team DoorDash is building the world's most reliable on-demand, logistics engine for delivery! We're looking for experienced engineers to join our fast-growing engineering team to help us develop a 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role We’re looking for Backend Engineers to work on both Product and Product Platform based teams. Product focused Engineers work at the intersection of product and infrastructure to solve key business problems with elegant technical solutions. You'll operate our backend services and architecture that support all product functionality and will be challenged to consider the big picture -- collaborating cross-functionally, as well as evaluating and executing on trade-offs to maximize business impact for the company. This role is hybrid with some in-office time expected and will report to an Engineering Manager. You're excited about this opportunity because you will... Develop, release and run large-scale web applications Develop and define the backend architecture and tech stack for a product area Improve performance, reliability, scalability and security for our backend systems Be involved in transitioning our monolithic codebase to a microservice-based architecture Completely disrupt logistics by tackling bleeding-edge, technical problems We're excited about you because you have... B.S., M.S., or PhD. in Computer Science or equivalent Prior experience (2+ years industry experience) working with backend tech stacks Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Ability to analyze and improve efficiency, scalability, and stability of various system resources Experience with service oriented architecture, writing REST API’s, unit testing, and architectural design Understanding of

sqlpostgresqlredis
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