Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? In the last six months, we experienced an increase in demand for software engineers who work closely with our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a Staff Forward Deployed Engineer, you’ll work directly with these customers and our Go-To-Market team to deeply understand use cases and design, build, and implement solutions for them. You’ll operate with a high degree of autonomy and trust: expected to set direction, own outcomes, and represent Fin confidently in high-stakes customer contexts. As a result, you’ll play a pivotal role in revolutionising how our customers scale their support operations while unlocking meaningful business impact. In addition, you’ll lead by example: acting as a cross-functional force multiplier who influences product direction with field insight and helps define what Forward Deployed Engineering means at Fin. If you’re looking for ownership, creativity, and
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Global Process Safety Engineer in Dublin
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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Our company website is the centerpiece of our brand — the public source of truth about Fin's products and the number one driver of leads for our demand generation team. Fin.ai sits at the intersection of awareness, product marketing, demand, and support , requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces. We’re looking for a Senior Full Stack Engineer to join Team Web , who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business. See the teams most recent work here What will I be doing? Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure. Collaborate with design, brand, marketing, and
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering organization develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe's brand and financial stability. The Premium Merchant Experiences team helps businesses using Stripe succeed by providing high-quality, contextual, and timely premium support options. Our Dublin-based team is a startup within Stripe, building a greenfield product—offering both automated, AI-driven support and improved access to technical experts across Stripe. The Payments Intelligence team is dedicated to simplifying and scaling online payments for merchants. Our primary objective is to maximize payment performance by optimizing conversion rates, minimizing costs, and managing fraud, regardless of whether a merchant processes payments via Stripe. We are responsible for developing products such as Radar, Authorization Boost and Authentication, focusing on the creation of high-performance services and seamless user experiences. Team matching—exact team matching for one of the subteams within this org will begin during final stages. Please note we may al
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We are looking for a technically-capable product leader to head up AI Design at Fin. Fin is the #1 AI agent for customer service — a full-stack, vertically integrated AI system powered by our own in-house models, Apex, designed specifically for customer experiences. The role is to lead the Design function within our AI Group, where our custom models and core Fin functionality are developed. You will be managing our AI Designers (currently 3 Staff/Principal level AI Designers). You will work directly with AI Engineers and Scientists in our AI Group , and Product Designers and teams in our R&D group. We believe that leading AI Design is a new type of product leadership role that combines technical, product, and leadership qualities. This includes shaping how the Fin AI models and harness behave — how they reason, respond, and improve over time. The experience is defined as much by model behavior, evals, and iteration loops as it is by UI. We’re looking for someone to lead in that world.
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our Helpdesk brings together the tools modern support teams need to deliver fast, effective service: an omnichannel inbox, AI-powered ticketing, real-time assistance from Copilot, automation, and Fin AI Agent. We are building a single system where human and AI agents can work together seamlessly, with the context and intelligence to resolve increasingly complex customer issues. What’s the opportunity? The AI Helpdesk is a major next step in the evolution of Intercom’s core product. We are shaping an AI-first Helpdesk that helps support teams work more efficiently, resolve more conversations, and deliver consistently excellent customer experiences. This role sits in a high-impact product organisation where the product vision and technical direction are continuing to evolve. You’ll lead an engineering team working closely with Product, Design, Customer Support, and AI/ML partners to tur
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have an extraordinary amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Platform Sales team works with B2B software platforms to help them facilitate payments for their customers using Stripe Connect. Our users are software businesses who serve other businesses — platforms like Shopify, Treatwell, Sage, and DesignMyNight already rely on Stripe to power their payments infrastructure. As a key member of the Platforms team, you will manage and deepen relationships with a named account list while identifying new growth opportunities and finding ways Stripe can exceed expectations. What you'll do As an Account Executive (Grower), you will build partnerships between Stripe and the most innovative and fastest-growing software platforms in the world, helping them understand how Stripe's financial infrastructure can make payments a true competitive advantage for their businesses. Responsibilities Directly manage and develop a named account list, building account plans to win and expand business with upper middle market and enterprise SaaS platform companies Build and maintain key relationships with C-level executives, orchestrating the right executive touchpoints throughout the sales cycle Own the full sales cycle from lead to close for upper middle market and enterprise accounts Work with stakeholders across Engineering, Product, and Finance to lead complex product workshops and financial analyses Craft and lead complex, bespoke commercial and contractual negotiations Contribute to shaping our platfor
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup SaaS Platform team works with European startups in one of Stripe’s must-win segments. At Stripe, SaaS platforms are companies using Stripe to embed payments and make financial services a core part of their own product, meaning their partnership with Stripe is vital to the success of their business, like Shopify, Mindbody and Lightspeed. Saas platforms are a global priority for Stripe, and our team identifies and develops Stripe’s future strategic accounts in Europe. We identify and partner with high-potential companies, helping them leverage Stripe’s solutions to better support their users, scale globally and create new revenue streams through monetisation of payments and financial services. What you’ll do We’re hiring for new business acquisition account executive roles on this team. As a Hunter Account Executive on the Startup SaaS Platforms team, you will be instrumental in driving Stripe’s future growth. The role will involve prospecting to businesses, articulating the value of Stripe and strategically advising them on how they can optimize their business using Stripe solutions, either for the first time or by expanding their use of Stripe. We guide our users to understand how Stripe’s modern financial infrastructure can support their growth ambitions and provide a competitive edge for their business or product. Responsibilities Directly manage and cultivate a named account list while crafting comprehensive account plan
Our MDM team is seeking a Senior Engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Senior Engineer will work in a scrum team building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role will collaborate with business and technical teams to translate business requirements and functional specifications into innovative solutions implementing performant, scalable and maintainable designs. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibility Develop scalable, distributed software systems and work on other projects that require research, awareness, interactivity and the ability to ask the right questions Design, develop, debug, support, maintain and test so
Our MDM team is seeking an experienced Principal Full-Stack engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Principal Engineer (Full Stack) is responsible for working across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role needs to complete the assigned projects with end-to-end ownership. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibilities Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth Partner with development and product teams to ensure product quality in a fast-paced Agile environment Partner with SRE team to deploy and manage data infrastructure on cloud platforms such as GCP or AWS<
Our MDM team is seeking a Senior Engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Senior Engineer will work in a scrum team building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role will collaborate with business and technical teams to translate business requirements and functional specifications into innovative solutions implementing performant, scalable and maintainable designs. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibilities Develop scalable, distributed software systems and work on other projects that require research, awareness, interactivity and the ability to ask the right questions Design, develop, debug, support, maintain and test
Recruiting Coordinators ensure seamless interview experiences at Datadog. This is a hands-on, delivery-first role where you'll actively manage your own scheduling requests while mastering our core tools and building strong recruiter/stakeholder partnerships. You’ll focus on high-volume scheduling and hiring workflows. This is the foundational individual contributor (IC) role focused on operational execution and scheduling delivery. It serves as the starting point for the people and recruiting career path, emphasizing mastering core tools and navigating the high-volume environment before expanding into broader team-wide initiatives. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: High-volume interview scheduling, within established SLAs. Managing interview logistics (remote and onsite), and the candidate and interviewer communication around them. Interview day support: rescheduling, logistics, travel, expenses and real-time recovery when something moves. Managing job openings and job postings in our ATS, keeping all externally published information accurate and compliant. ATS hygiene for your pipeline: stage accuracy, feedback chasing, scorecard completion. Scheduling dashboard hygiene, operational excellence dashboard hygiene. Offer letters management with high attention to details for regional nuances. Team queue coverage: picking work up promptly and escalating blockers early. Reporting on your own workload, KPIs and SLAs. You own performance successes and hold yourself accountable to work and improve on gaps as soon as flagged. Partnering with recruiters, regional and global recruiting coordinators and stakeholders (people business partners, people coordinators and hiring managers). Provide clear guidance and training to stakeholders, delivering
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes, and provisions millions of users a day. Internally, TDI Infrastructure Engineering runs the platforms that our own engineering and business teams build on — hosted on AWS, increasingly Kubernetes-native, and expanding fast to support AI-driven internal workflows. We're looking for a Staff SRE to help us evolve Site Reliability Engineering from a traditional operations model into a true Platform as a Service (PaaS) organization. As a Staff Site Reliability Engineer on our Dublin/EMEA team, you will be the senior-most technical voice on the ground — setting architectural direction for our Kubernetes platform, driving the hardest reliability and scaling problems to resolution, and partnering with Staff/Principal engineers on our US and India teams to keep our global platform strategy coherent. You'll report to the Senior Manager, Site Reliability Engineering, and work alongside a Senior SRE and the rest of the Dublin team. What you'll be doing Owning the architecture and evolution of our Kubernetes platform for the Dublin/EMEA team — cluster strategy, multi-tenancy, networking, and security posture — in close coordination with counterparts in the US and India Leading the technical design and rollout of self-service platform capabilities, golden paths, and self-healing patterns that let internal teams ship and operate workflows without deep platform expertise Driving the platform's readiness to host AI-driven internal workflows r
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. Job Description The Global Account Management team is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Mid-Market space across Ireland. You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients. The ideal candidate will have worked in Mid-Market Account Management, business development, consulting, partnerships, sales or sales engineering and will be well-versed in working with and presenting to senior decision makers, including C-level executives, IT, finance and operations. They will have experience managing projects with multiple company partner
Do work that matters. At AlertMedia , we're the leading Risk Intelligence and Response company helping organizations protect their people and businesses. Our mission is simple but critical: to save lives and minimize loss by identifying emerging threats worldwide and enabling timely communication when emergencies impact personal safety or business continuity. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless, Hard work pays off Our Strategic Customer Success Manager takes ownership of AlertMedia’s most complex and high-value customer relationships. They focus on a smaller number of strategic accounts, but with significantly higher ARR, providing the highest level of partnership. Working closely with our Executive and Senior Leadership Team, Implementation Team, Customer Support, Marketing, Product, and Sales Teams, they are responsible for executing strategic guidance, driving adoption, conducting effective Business Reviews, supporting customer health, retention, and growth. The Strategic CSM approaches each relationship with a “partnership” mentality and employs a consultative and tailored approach to ensure each customer successfully meets their goals. Who you are: You are an accomplished Strategic Customer Success Manager with proven success supporting the largest global customers, managing complex books of business upwards of $6M+ in annual revenue. You think strategically about driving adoption, retention, and expansion across high-value accounts. You are a thought leader and enjoy partnering with colleagues to develop innovative, scalable strategies. You take a proactive, thoughtful 1:1 approach to Customer Success and value a true “we’re all in this together” mentality. W
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Regional Enablement Leader, EMEA The Regional Enablement Leader, EMEA will spearhead our enablement strategy and execution across the EMEA region. This is a critical people leadership role responsible for acting as the EMEA "Pod Leader." You will partner closely with the SVP of EMEA, the senior director of Sales Ops, and regional senior Sales Leaders to improve sales productivity, capability, and performance. As the Pod Leader, you will act as the linchpin between global mandates and regional necessities. You will lead a dedicated regional team and orchestrate a wider cross-functional network to ensure that both global CRO priorities and regional SVP strategies are harmonized into one cohesive, high-impact enablement plan. You will also act as an Enablement Business Partner within the region. The Enablement Business Partner (EBP) team bridges global enablement strategies with field execution. They act as trusted advisors to sales leaders, tailoring programs to regional and segment-specific needs. Focused on collaboration, alignment, and measurable impact, EBPs drive knowledge retention, skill development, and performance improvement to empower our teams. Core Responsibilities Cohesive Strategy Creation & Execution: Act as the strategic owner for the EMEA region by creating and executing both the global enablement strategy (driven by the CRO) and the regional enablement strategy (driven by the SVP of EMEA). You will be responsible for combinin
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