Global Services Principal Jobs

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity Adyen is building a top-tier AI engineering organization in Amsterdam, San Francisco and Madrid to drive our next chapter of innovation using AI globally across the entire company. This is a highly technical, hands-on role focused on the exploration and application of cutting-edge AI research within the financial technology sector. As a Senior AI Research Engineer, you will operate with a high degree of autonomy and responsibility , delivering strategic, high-impact outcomes that bridge the gap between advanced AI research and production-grade applications at a global scale, potentially impacting trillions of dollars in transactions annually. What You'll Do: Innovate and Deploy: Drive the execution of Adyen's AI strategy , focusing on the practical application of Generative AI (GenAI) and other AI methodologies in finance . This includes contributing to Adyen's efforts in key research areas such as AI agents for data analysis and operational workflows , human-in-the-loop for integrity risk , and development of foundation models . For instance, you might contribute to initiatives like the Data Agent Benchmark for Multi-step Reasoning (DABStep) , which evaluates AI agents on real-world data analysis tasks, including those from the financial sector. Build Production-grade Applications: Bridge the gap between cutti

Role Overview We are looking for a Senior FP&A Engineer to lead the design and implementation of enterprise planning solutions across Finance, Sales, and Workforce domains. This role will be part of a Global Finance Technology, partnering closely with onshore FP&A, RevOps, and other Business teams. You will play a key role in driving the organization’s transition to driver-based, integrated planning using platforms such as Pigment, Anaplan, and Workday Adaptive Planning, while ensuring scalability, governance, and high-quality delivery from India. We are looking to speak to candidates who are based in Gurugram or Bangalore for our hybrid working model. Key Responsibilities 1. Enterprise Planning Delivery Design and build scalable planning models across: Financial Planning (P&L, Cash Flow, Balance Sheet) Workforce Planning and Cost modeling Sales & Revenue forecasting (ARR, pipeline, bookings) Own end-to-end delivery working with the Product Manager : design → build → test → deploy → support 2. Model Development & Optimization Build multi-dimensional, driver-based models with strong focus on performance Develop scenario planning, versioning, and forecasting capabilities Optimize model size, calculation efficiency, and user experience 3. Platform Expertise Subject Matter Expertise in: Pigment Anaplan (Model Builder / Solution Architect) Configure workflows, security, and access controls Leverage platform-native capabilities vs over-customization 4. Data Integration & Automation Integrate planning tools with enterprise systems: ERP (NetSuite / Oracle) CRM (Salesforce) Data platforms Build and maintain automated data pipelines using SQL, APIs, or ETL tools 5. Stakeholder Collaboration (Global Model) Work closely with US / EMEA FP&A, IT, and Business teams Participate in requirement workshops and translate business needs into technical designs Provide regular updates, demos, and documentation to global stakeholders 6. Governance, C

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Technical Success Manager (TSM) will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction. What you'll do Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices; monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels; plan and proactively drive consumption and usage across customer accounts. Lead personalized training sessi

Role: Senior Software Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About GHX: GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities. Website: https://www.ghx.com/ LinkedIn: https://www.linkedin.com/company/ghx/ About Role: GHX’s trading platform handles millions of documents to facilitate business transactions between healthcare providers, suppliers and trading partners. The Exchange Engineering team is seeking to hire a Seasoned Engineering lead to strengthen its Engineering team in Hyderabad. This role will design, develop and scale backend platform that supports millions of transactions. Candidate must be well-versed and comfortable working in multiple aspects of a multi-tiered architecture, including but not limited to cloud-based applications and CI/CD processes. He/She should be able to demonstrate excellent problem-solving skills, be self-motivated, highly detail-oriented, able to context switch easily, work with vendor/offshore team(s), and be a strong team player. He/She will work with other engineers, managers, Product Management, QA, and Operations teams to develop innovative solutions that meet company initiatives with respect to functionality, perfo

At Datadog, we don’t just support our products, we master them. As Datadog’s in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world’s most innovative startups to the largest enterprises, to harness the full power of Datadog’s platform, ensuring their growth, reliability, and performance. Through deep technical expertise, relentless problem-solving, and exceptional customer engagement, we educate, guide, and troubleshoot, delivering high-impact solutions that shape the customer experience. Whether through hands-on technical call, in-depth fact findings meeting, or complex investigations, we set the gold standard for technical excellence and customer advocacy. As part of our TEE team, you’ll tackle the most challenging technical problems, collaborate directly with Engineering and Product to refine and evolve our platform, and mentor teams worldwide, elevating the technical bar at every level. This is not just a support role; this is a career-defining opportunity to push boundaries, grow as an expert, and make a tangible impact on both our customers and Datadog’s future. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor Technical Escalation Engineers and/or people managers and their teams who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 400+ integrations Partner with Technical Engineering Director colleagues and VP of Support Engineering on strategic, global initiatives at scale Ensure the successful onboarding and development of Technical Escalation Engineers Oversee all projects and initiatives within the region, as well as cross regional ones, and functional a

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Altana's mission is to fix globalization. We are building a network that brings together public and private sector entities, across myriad workflows from customs and transaction processing, to macro policy analysis, to supply chain resilience. Combined with the age of agents and AI native experience this isn’t something the SaaS playbook has prepared us for. As Head of Design you will shape the product vision of Altana and bring it to life. You will create a consistent, agent-first design system for handling a wide array of information-dense, complex workflows across governments, logistics providers, importers, and their suppliers across a range of use cases. And you need to lean into the evolving role of product design in an AI-native software development lifecycle. Traditional design organizations are not set up for this world. They scale linearly with headcount, ship Figma files to engineers as the unit of work, treat the design system as a component library, and assume the user is a single human clicking through a single product. That model is already breaking. Product managers can prototype in working code. Engineers can generate full interfaces from a prompt. Customers increasingly interact with the product through an agent that reasons, summarizes, and acts on their behalf. The center of gravity for how experiences get made is shifting — and the design organizations that thrive next will not be the ones that draw the most screens. Our head of design is expected to help us create this new world and evolve traditional SDLC’s to tighten the feedback loop, and produce more output faster together in a native AI loop. We are looking for a Head of Design to build Altana's design organization for that world from the ground up: an agent-fi

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Director of Government Affairs to lead European Union (EU) government relations efforts. This senior-level position will be responsible for developing and executing strategies to influence public policy, engage with key stakeholders, and ensure that our organization’s interests are represented effectively at the EU level. You Will Develop and implement comprehensive government affairs strategies that align with the company's goals and objectives; monitor and analyze legislative and regulatory developments in the EU that could impact the organization; and provide strategic advice to senior management on policy and regulatory issues. Build and maintain strong relationships with EU institutions, including the European Commission, European Parliament, and Council of the EU; engage with member-state governments, industry associations, and other stakeholders to advocate for the company's positions; and represent the organization at meetings, conferences, and other public forums. Develop and articulate policy positions on key issues affecting the organization; draft position papers, policy briefs, and advocacy materials; and lead lobbying efforts to influence policy and regulatory outcomes. Work closely with internal departments, including marketing, sales, and the product team to ensure cohesive advocacy efforts; and coordinate with external consultants, lobbyists, and industry coalitions to amplify the organization's voice. Communicate complex policy issues and the organization's positions to various audiences, including policymakers, stakeholders, and the public; and prepare and deliver presentations, reports, and other communication materials to senior management and external parties. Ensure compliance with all lobbying and political activity regulations in

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Economy ML team sits at the center of this mission. We build ML and AI systems that power personalization, search, pricing, recommendations, and virtual item intelligence across Roblox Economy surfaces, including Avatar Marketplace, Payments, Developer Monetization and Subscriptions. As Roblox continues to invest deeply in AI and ML, this organization also plays a key role in advancing next-generation AI capabilities across the company through close partnership with Discovery, Foundation AI, Engine, Creator and product engineering teams. Our work spans both product impact and foundational ML innovation at Roblox scale. We are looking for a Director of Engineering to lead and scale Economy ML. This leader will define the strategy, organization, and execution model for a fast-growing ML organization spanning recommendation systems, ML infrastructure, search, content intelligence, and Generative AI applications. Why Roblox for ML/AI AI/ML is a top company priority , with strong executive support and long-term investment. Massive real-world scale: Millions of users, creators, and economic interactions every day. Unique technical challenges: Recommendations, pricing, fraud, search, and conte

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are hiring a Senior Product Policy Manager with expertise in regional compliance and localized policy contextualization for Europe. You will join a growing team that works across the Americas, Europe, Middle East, Africa, LatAm, Oceania, India and Asia-Pacific, and is responsible for aligning Roblox's product with global and regional norms by adapting our policies to evolving international and regional regulations and expectations. A member of the Product Policy team, you will have a global impact on our policy and safety strategy. You will collaborate internally with our product, engineering, business, legal, public po

About the role We are hiring a Senior Partner Manager on the Partner Strategy and Operations team to help strengthen partner-delivered operations across our global support ecosystem. Our partners deliver much of what members experience when they need help, so this role goes beyond managing vendors: you will own the health, evolution, and strategic value of the member operations ecosystem, governing performance, challenging constraints, and translating frontline insights into organizational decisions. To be effective, you will be one part Operator, running complex outsourced member operations with rigor; one part Strategist, treating today's operating model as a choice, not a given, and redesigning it to be meaningfully better; and one part Influencer, turning what the frontline sees into decisions the company makes. You will bring a point of view, not just a status update, to leaders across Chime. The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Run the business (Operator) Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes. Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact. Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, managing escalations, and ensuring sustained follow-through. Improve the business (Strategist) Challenge the current operating model by asking how it could be 50% better, and identify opportunities across process redesign, automation and AI integration, channel optimization, and workfo

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a passionate sales professional with 7+ years of experience in a customer facing role selling SaaS or consulting with an ability to focus on the Enterprise space - not necessarily in the security and compliance space. Exceptional candidates are hungry to work in a fast-paced, entrepreneurial environment, and have a proven track record of success in their past rol

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Be part of a cutting-edge AI data collection project, capturing real-world actions and annotating video footage to train next-generation robotics. 📍 Location: Marathalli, Bengaluru 📍Shift: Night Shift Options: 8:30 PM – 3:00 AM | 9:00 PM – 6:00 AM 📍 Salary: ₹27,000/month + Incentives 📍 Work Location: Kitchen / In-Office Setup About the Role We are looking for motivated individuals to join our night shift data collection team for an AI robotics project. As a Data Collector & Annotator, you will record structured video footage of real-world tasks and annotate the recordings to help train robotic systems. This role operates across two night shift environments — a kitchen setup and an in-office setup — depending on your assigned location. Your shift and location will be confirmed at the time of onboarding. No prior experience in AI or technology is required. Full training is provided before you begin work. Key Responsibilities • Record structured video footage of assigned tasks using a camera device (iPhone on chest mount) • Follow the prescribed annotation format — clearly stating task names, commands, and action sequences during recording • Perform physical actions accurately as per the task list assigned for the shift • Submit demo recordings within the designated time window for quality review • Maintain consistent quality standards as trained — script compliance, action accuracy, and environment setup • Follow guidance from the Supervisor and Trainer during the shif

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Be part of a cutting-edge AI data collection project, capturing real-world actions and annotating video footage to train next-generation robotics. 📍Location: Marathalli, Bengaluru 📍 Shift: Morning: 6:00 AM– 2:30 PM | 📍Evening: 1:00 PM – 8:00 PM 📍 Salary: ₹25,000/month +Incentives 📍 Work Location: Airbnb / Kitchen Setup About the Role We are looking for motivated individuals to join our data collection team for an AI robotics project. As a Data Collector & Annotator, you will record structured video footage of real-world tasks and annotate the recordings to help train robotic systems. This role operates across two environments — household setups (Airbnb locations) and a kitchen setup — depending on your assigned location. Your shift and location will be confirmed at the time of onboarding. No prior experience in AI or technology is required. Full training is provided before you begin work. Key Responsibilities • Record structured video footage of assigned tasks using a camera device (iPhone on chest mount) • Follow the prescribed annotation format — clearly stating task names, commands, and action sequences during recording • Perform physical actions accurately as per the task list assigned for the shift • Submit demo recordings within the designated time window for quality review • Maintain consistent quality standards as trained — script compliance, action accuracy, and environment setup • Follow guidance from the Supervisor, Trainer, and Live QA during the shift • Complete the s

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for a Enterprise Account Executive to join our high performing, New Logo Enterprise Sales team and help us drive the market. Right now, organizations across every size and vertical are focused on improving uptime & performance to ensure high mission success, gaining greater scale & efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you'll do You will be focused on over-quota achievement and will grow an ambitious pipeline of business as a result of new logo acquisitions, with creativity, and hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share. Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of be

We are seeking a Head of Executive Search to build and lead a centralized, specialized function responsible for global leadership hiring across sales, marketing, technical solutions, and G&A. This role will bring consistency, rigor, and strategic ownership to Senior Director, VP, and SVP hiring while partnering closely with executive stakeholders to deliver high-impact talent outcomes. You will elevate assessment and decision-making practices, develop proactive executive talent pipelines, and generate market intelligence that informs hiring and organizational strategy. This is a high-visibility opportunity to shape how Datadog attracts, evaluates, and hires senior leadership globally, with potential to expand scope to Director+ and executive-level searches over time. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own end-to-end strategy and execution for Senior Director, VP, and SVP searches, with dotted line to APAC Recruit highly confidential searches end to end, taking on execution responsibilities when needed Build and lead a specialized executive search team, including defining operating rhythms and performance expectations Establish and operationalize a standardized leadership hiring playbook, including executive assessment frameworks, confidentiality protocols, and stakeholder governance Partner directly with C-suite, VP, and SVP stakeholders to drive alignment, calibration, and high-quality hiring decisions Develop proactive, long-term pipelines for critical leadership roles while producing market intelligence to inform talent and organizational strategy Define and execute an agency engagement and executive candidate closing strategy to reduce external spend and deliver a high-touch candidate experience Who You Are: Expe