Global Solutions Engineer Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join us as our next Principal Presales Engineer on Twilio’s Strategic Communications team! About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our Strategic segment. Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independentl

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Engineer, South EMEA. About the job This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, te

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is an AI-first company revolutionizing how customer service is delivered today. Our entire platform is driven by a set of advanced AI Agents, who blend automation with empathy, setting a new standard in customer experiences at scale. At Fin, you’ll help shape the future of AI-first customer experiences, showing our customers the transformative power of artificial intelligence. By inspiring a bold vision and delivering impactful solutions, you’ll make AI-powered experiences not just possible, but a reality for our customers. About the Role There's an enormous difference between building a Fin demo and deploying Fin in production. A Solutions Engineer can stand up an impressive AI agent demo in an afternoon. Making that demo reliably show what Fin actually does - across every channel, every persona, every vertical, in front of the world's most discerning buyers - is a different discipline entirely. That discipline is what we're hiring for. As a founding Fin Demo

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Solutions Consulting Readiness Lead the demo readiness engine that powers Appian's global field sales organization, owning the DemoHub platform, reusable asset catalog, and interactive demo experiences that accelerate enterprise deals. Location: Remote | Work Model: Remote About the Team You will lead the demo readiness function within the SPEAR team in Appian's Sales Solutions Consulting organization. This team owns the operating backbone that enables field consultants worldwide to deliver high-impact customer demonstrations at scale. Your work directly accelerates revenue by ensuring every Solutions Consultant has access to curated, production-ready demo assets, environments, and interactive experiences that showcase Appian's AI-Powered Process Automation capabilities. The Opportunity As enterprises accelerate digital transformation, the demand for compelling, tailored demonstrations has never been higher. This role exists to scale demo excellence across Appian's global field organization, ensuring every customer interaction is powered by best-in-class assets, tooling, and environments. You will shape how hundreds of Solutions Consultants demonstrate value to the world's largest enterprises, driving pipeline velocity and win rates through readiness innovation. What You’ll Do Own the full product lifecycle of Appian's internal DemoHub application, including roadmap prioritization, requirements definition, release quality, and adoption measurement across the global Solutions Consulting organization Manage and curate the reusable demo asset librar

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Solutions Consulting Readiness Lead the demo readiness engine that powers Appian's global field sales organization, owning the DemoHub platform, reusable asset catalog, and interactive demo experiences that accelerate enterprise deals. Location: Remote | Work Model: Remote About the Team You will lead the demo readiness function within the SPEAR team in Appian's Sales Solutions Consulting organization. This team owns the operating backbone that enables field consultants worldwide to deliver high-impact customer demonstrations at scale. Your work directly accelerates revenue by ensuring every Solutions Consultant has access to curated, production-ready demo assets, environments, and interactive experiences that showcase Appian's AI-Powered Process Automation capabilities. The Opportunity As enterprises accelerate digital transformation, the demand for compelling, tailored demonstrations has never been higher. This role exists to scale demo excellence across Appian's global field organization, ensuring every customer interaction is powered by best-in-class assets, tooling, and environments. You will shape how hundreds of Solutions Consultants demonstrate value to the world's largest enterprises, driving pipeline velocity and win rates through readiness innovation. What You’ll Do Own the full product lifecycle of Appian's internal DemoHub application, including roadmap prioritization, requirements definition, release quality, and adoption measurement across the global Solutions Consulting organization Manage and curate the reusable demo asset librar

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Solutions Consulting Readiness Lead the demo readiness engine that powers Appian's global field sales organization, owning the DemoHub platform, reusable asset catalog, and interactive demo experiences that accelerate enterprise deals. Location: Remote | Work Model: Remote About the Team You will lead the demo readiness function within the SPEAR team in Appian's Sales Solutions Consulting organization. This team owns the operating backbone that enables field consultants worldwide to deliver high-impact customer demonstrations at scale. Your work directly accelerates revenue by ensuring every Solutions Consultant has access to curated, production-ready demo assets, environments, and interactive experiences that showcase Appian's AI-Powered Process Automation capabilities. The Opportunity As enterprises accelerate digital transformation, the demand for compelling, tailored demonstrations has never been higher. This role exists to scale demo excellence across Appian's global field organization, ensuring every customer interaction is powered by best-in-class assets, tooling, and environments. You will shape how hundreds of Solutions Consultants demonstrate value to the world's largest enterprises, driving pipeline velocity and win rates through readiness innovation. What You’ll Do Own the full product lifecycle of Appian's internal DemoHub application, including roadmap prioritization, requirements definition, release quality, and adoption measurement across the global Solutions Consulting organization Manage and curate the reusable demo asset librar

Manager, Commercial Solution Engineering San Francisco, CA (hybrid, 4 days/week onsite) Sigma is the AI runtime environment for the modern enterprise. Teams build apps, agents, and analytics directly in Sigma, with governance and security inherited from the cloud data warehouse. No extracts, no separate AI pipelines, no shadow stack to maintain. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase. Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year. We are growing the Solution Engineering team and are looking for a Manager, Commercial Solution Engineering to lead our Commercial team — a group of Solution Engineers with a shared mission to make data access easy and drive business results. The Sigma Solution Engineering Manager is a first-line, player-coach leader who believes in the power of coaching people and the power of analytics to transform organizations. You act as a trusted advisor to your team and to the business, working in tandem with Sales, Customer Success, Product, and Marketing, while remaining ultimately responsible for the health, growth, and output of your Commercial Solution Engineering team. What you will be doing Hire, ramp, and coach a team of Commercial Solution Engineers, giving direct and timely feedback delivered from the heart — always be coaching Build individual development plans that give each SE agency and a path toward future leadership Keep a warm benc

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Director, Priority Support Engineering EMEA reports into the Head of Global Support and owns paid support offerings end-to-end for their designated Region. Operating in an environment of both direct reports and matrixed relationships, the ideal candidate has a proven track record of either leading premium support / designated technical advisory organizations OR selling and positioning technical solutions to enterprise customers in a senior field role, with revenue accountability either way. This role brings together a mix of responsibilities with multiple areas of critical focus. This role maintains relationships at all levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing. Snowflake's paid support offerings are designed to deliver value customers feel, through both quality reactive interactions and proactive, advisory-led engagement, measured on the outcomes that matter to their business. This role leads the regional Designated Support Engineer (DSE) team, the post-sales production support force that delivers Priority Support today and will scale as our paid support portfolio expands.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The RVP, Priority Support Engineering - EMEA reports into the Head of Global Support and owns paid support offerings end-to-end for their designated Region. Operating in an environment of both direct reports and matrixed relationships, the ideal candidate has a proven track record of either leading premium support / designated technical advisory organizations OR selling and positioning technical solutions to enterprise customers in a senior field role, with revenue accountability either way. This role brings together a mix of responsibilities with multiple areas of critical focus. The RVP maintains relationships at all levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing. Snowflake's paid support offerings are designed to deliver value customers feel, through both quality reactive interactions and proactive, advisory-led engagement, measured on the outcomes that matter to their business. The RVP leads the regional Designated Support Engineer (DSE) team, the post-sales production support force that delivers Priority Support today and will scale as our paid support portfolio expands. Reacti

About the Team Help us build the world's most reliable, on-demand logistics engine for last-mile delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role We also offer “cloud solutions engineering”: we unblock teams across DoorDash with novel or complex cloud needs, from multi-cloud deployments and cross-cloud credential vending to multi-region sFTP. You will partner directly with teams across the company to take a need from an ambiguous request to production, and mature the most common ones into platform products that can be adopted widely. This role sits at the intersection of cloud infrastructure, security, and developer experience. It includes designing, building, and operating systems that must be reliable, secure, easy-to-use, and cost-efficient. You will report to the Engineering Manager of the Cloud Infrastructure team within the Infrastructure organization. This role is hybrid working from our New York City engineering hub. You’re excited about this opportunity because you will… Design and build the foundational cloud platform (account vending, IAM, cloud networking primitives, quotas, infrastructure as code) that every engineering team at DoorDash builds on top of Own the paved path for cloud at DoorDash: make the secure, cost-efficient way the easy way through self-service tooling Partner with product and platform teams to unblock complex or novel cloud use-cases, and turn the recurring ones into platform products Drive cloud-wide initiatives such as multi-cloud, unifying cloud foundations across DoorDash, Deliveroo, and Wolt, cost efficiency, and security posture Set technical direction for the team, mentor engineers, and influence cloud architecture decisions across the company Find ways to improve the team’s productivity and operational capabilities through the use of automation, A

As a Senior Solutions Architect inside the Solutions Center of Excellence, you will serve as a strategic, technical partner in our most complex enterprise sales cycles. You are a recognized subject matter expert who empowers global teams and customers to achieve their mission by showcasing "the art of the possible" through deep technical expertise in Asana’s API, AI, and platform ecosystem. You will manage large, complex technical projects with our strategic customers, influencing both internal product roadmaps and external customer technology frameworks. This role is a transformation from one-off technical fixes to building the architectural foundation that orchestrates work at scale. This role is based in our San Francisco or Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You’ll Achieve Strategic Team-Selling: Partner with Account Executives and Solutions Engineers to design innovative, integrated solutions that transform customer workflows and drive strategic business growth for Tier 1 accounts. Technical Validation & MVPs: Own the design and execution of technical proof-of-concepts (POCs) and minimum viable products (MVPs) that prove Asana’s value as a platform. Platform Evangelism & Enablement: Level up the broader Solutions organization by creating technical guides, reusable demo assets, and training programs on non-code and low-code technical engagements. Product Partnership: Serve as the "eyes in the field" for R&D, capturing insights from global enterprise engagements to influence the future roadmap of Asana’s API and AI capabilities. Architectural Leadership: Develop "before/after" architectural frameworks and

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the Role We are looking for an experienced Mobile Product Support Engineer to join our Global Technical Support organization. This role is ideal for a technical leader who thrives on solving highly complex mobile-related issues, with a strong focus on customer impact, operational workflows, and regulatory considerations. As a Product Support Engineer, Mobile Experience, you will serve as a senior technical escalation owner responsible for leading complex investigations end-to-end across Samsara’s mobile ecosystem. You will work cross-functionally with Engineering and Product teams to drive issue resolution, improve product quality, and influence roadmap decisions that enhance the reliability, compliance, and supportability of Samsara’s mobile applications. PSE III is a senior individual contributor role requiring strong technical depth, ownership, and leadership. You will be expected to set a high bar for technical investigations, mentor and

About Mitsogo & Hexnode Mitsogo is a global technology company that deeply values the contribution of every team member. Our success in attracting exceptional talent reflects our commitment to fostering an inclusive, supportive, and high-performing workplace culture. In a fast-changing technological landscape, we prioritise continuous professional development, equipping our employees with diverse opportunities to refine and broaden their skill sets. Hexnode , the enterprise software division of Mitsogo Inc., was founded to simplify the modern digital workspace. Operating in over 100 countries, Hexnode Unified Endpoint Management (UEM) empowers organisations across diverse sectors to secure, manage, and streamline their IT ecosystems. We are at the forefront of driving seamless workplace digital transformation across enterprise software and cybersecurity. Role Overview As a Solutions Engineer , you will play a pivotal role in driving Hexnode’s growth across the UK and regional enterprise market. Working closely with our Sales and Product Development teams, you will act as the technical subject matter expert during the pre-sales cycle. You will be responsible for understanding complex enterprise customer requirements, delivering tailored technical demonstrations, and translating Hexnode’s strategic value into winning customer solutions. Key Responsibilities Pre-Sales Technical Leadership: Partner with the Sales team to drive technical validation, scoping, and enterprise solution delivery during the sales lifecycle. Customer Needs Analysis: Engage with enterprise IT heads, cybersecurity leaders, and systems administrators to discover, document, and analyse technical requirements. Tailored Demonstrations: Design and deliver engaging, highly customized product demonstrations and Proof of Concepts (PoCs) tailored to prospect use cases. Strategic Value Articulation: Clearly articulate the business and security value of Hexnode’s UEM platform to both technical stakehold

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Portland, OR About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoi

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Austin, Dallas or Houston TX Senior Customer Engineer SLED *This is a work-from-home 100% remote role, but you should reside in Texas." What you’ll do as a Senior Customer Engineer SLED About the Role At Cloudflare , we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents th