Guest Services Associate Jobs

Topgolf | Bay Host Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who loves making people feel welcome the moment they walk in? Do you thrive on high-energy service, know how to read a guest, and genuinely enjoy turning a good time into a great one? Can you take a food and beverage order, upsell with ease, and keep a bay running smoothly all at once? We’re looking for a Bay Host who brings real hospitality to every interaction. You’ll be the face of the guest experience in the bays — serving food and drinks, explaining the game, and making sure every guest leaves with a smile. If you love people, love a fast pace, and love being the reason someone’s visit was unforgettable, this is your role. THE ROLE The Bay Host is Topgolf’s version of a server — but with a lot more energy and a lot more fun. You’ll host guests in the hitting bays, delivering best-in-class food and beverage service while keeping the experience exciting from the first greeting to the final goodbye. This role requires menu knowledge, responsible alcohol service, and the ki

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards , and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards don't maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team member</sp

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closing procedures

ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you a natural leader who knows how to keep a team fired up and a venue running smoothly at the same time? Do you lead by example, hold the standard without being heavy-handed, and genuinely care about the experience your guests and your team are having? Can you run an opening, own a closing, and handle whatever happens in between? We're looking for a Front of House Supervisor who makes the shift happen. You'll coach your team, hold the floor, and make sure every guest walks away thinking that was awesome. If you bring energy, accountability, and a team-first mindset to every shift, this role was made for you. THE ROLE The Front of House Supervisor leads the team in delivering a best-in-class guest experience every shift. You'll handle general operational responsibilities like opening, closing, and managing the flow of the venue while making sure none of that ever gets in the way of taking care of the guest. You'll coach your team, uphold service and safety standards, and step into whatever the business needs to run at its best. This role requires a flexible sc

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closing procedures

Topgolf | Frt ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards , and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Sta ndards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team member s, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and delivering an exc

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards , and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team member s, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and deli

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closi

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is resp

Topgolf | Cook Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who takes pride in every plate, thrives under pressure, and brings your best every single shift? Do you have the technique, the speed, and the attention to detail that separates a good cook from a great one? Can you work multiple stations, execute recipes consistently, and keep your station spotless without being told twice? We're looking for a Cook who shows up ready, executes with precision, and takes real ownership of their station. You’ll prep, cook, and present food that meets Topgolf’s standards every time — not just on good nights, but every service. If you love working in a fast kitchen and you care about the food you put out, this is your role. THE ROLE The Cook is responsible for preparing and executing high-quality food that delights our guests on every visit. This role requires consistency, speed, and a genuine commitment to food quality — across every station, every shift. Whether you’re on grill, fry, pantry, or prep, you bring the same level of care and execut

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Physical Security Analyst Overview • Physical security and compliance security officer, maintains and monitors physical security policies, standards, and best practices • Abides by Security guidelines relative to security standards to provide safety and security of staff and assets • Manages Security Control Center Coordinators and security operations. • Manages and administers physical security functions for company facilities to ensure the safety; security and protection of MasterCard employees and asset • Recognizes potential and realized security threats and takes reasonable action to mitigate risk or injuries to personnel and or property • Provides MasterCard Corporate Security Standard Operating Guidelines security supervisors and follows-up to ensure adherence • Manages Security officers by delegating department projects, tasks and assignments • Manages Security staff schedules to ensure proper coverage at all times Role • Interaction with employees and guests, provide direction on security policy and visitor directions as needed • Operational use of security systems • Trains and supervises Security officers with respect to the execution of established physical security policies, programs and procedures • Recommends the development and implementation of physical securi

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Key Responsibilities Front Office & Reception Operations Welcome and assist employees, visitors, clients, candidates, vendors, and VIP guests in a professional and courteous manner. Maintain a clean, organized, and professional reception, lobby, meeting room, and front-of-house environment. Answer and direct incoming phone calls, take messages, and respond to general inquiries professionally. Provide workplace support including wayfinding, meeting room assistance, and general site information. Conduct routine inspections of front-of-house and workplace areas to ensure readiness and service quality. Ensure reception coverage is maintained during operational hours. Visitor Management & Security Manage visitor registration, check-in, and check-out processes through the Visitor Management System (VMS). Issue visitor and temporary badges in accordance with company security procedures. Coordinate visitor arrivals with employee hosts and ensure all visitors are properly escorted while onsite. Support badge verification and access control procedures to maintain workplace security standards. Escalate security concerns, sus

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Spa Supervisor Full Time | 40 Hours per Week King Street Townhouse Hotel Reporting to the Spa & Operations Manager The Spa Supervisor will support the Spa Manager in the day-to-day operation of the Spa and Gym, helping to ensure exceptional guest experiences, high operational standards and a positive, well-organised working environment. Key Responsibilities Support the Spa Manager with the daily operation of the Spa and Gym. Supervise and guide the team during assigned shifts, providing direction and support where required. Act as the point of contact for colleagues and guests during the Spa Manager’s absence or when delegated. Assist with duty management responsibilities and ensure the smooth running of the department. Support the achievement of revenue targets across treatments, memberships, retail and leisure. Monitor team productivity, stock usage and operational efficiency, reporting any concerns to the Spa Manager. Ensure all guest interactions reflect the luxury standards and values of King Street Townhouse Hotel & Spa. Monitor treatment, service, presentation and operational standards, addressing minor issues promptly and escalating matters where necessary. Help ensure that the guest journey, from booking and arrival through to treatment and departure, is seamless and personalised. Deliver exceptional treatments and provide professional hosting for spa guests, where appropriately qualified. Assist with rota planning and resource allocation in line with business levels and operat

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Assistant Restaurant Manager Department: Food & Beverage Reports to: Food & Beverage Manager Location: King Street Townhouse, Manchester Role Focus: Restaurant operations, team leadership and guest experience The Opportunity We are looking for a confident and hands-on Assistant Restaurant Manager to support the leadership of our modern British, seasonal all-day restaurant. This is a visible, floor-based role, working across breakfast, lunch, afternoon tea and dinner to deliver warm, polished and natural service with genuine attention to detail. You will help lead the team, protect service standards, develop colleagues and support commercial performance while working closely with the Food & Beverage Manager and wider hotel operation. Role Purpose To support the Food & Beverage Manager in leading the daily restaurant operation, ensuring exceptional guest experiences, consistent standards, effective team development, strong operational control and delivery against commercial goals. Key Responsibilities Operational Leadership Support the smooth and efficient operation of the restaurant across breakfast, lunch, afternoon tea and dinner. Maintain a highly visible presence on the floor and remain hands-on throughout service. Ensure opening, service and closing procedures are completed to the required standard. Review bookings, VIP guests, special occasions, expected covers, table plans and staffing requirements before each shift. Monitor table progression, service flow, food and bev