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About the Role You'll drive customer outcomes and value through Sigma's analytics, apps, and agents platform, scaling the customer success team and practices to support our rapid growth. This is a retention and expansion-focused mandate for someone who's equal parts builder and scaler, strengthening what's working today and creating the capabilities we don't have yet. As AVP, Customer Success Commercial & Scale, you'll own Commercial CSM, Scale (CSM + Digital), and Digital-only segments. You'll lead the team and build coverage strategies, segment-specific playbooks, and AI-driven, scaled capabilities (e.g., digital journeys, self-serve, one-to-many programs, webinars, etc.) that enable Sigma to serve a fast-growing customer base without linear headcount growth. The job is as much about instrumentation as it is about people: you'll run this org the way Sigma expects its own customers to run their business, with clear metrics, structured experiments, and decisions grounded in data rather than instinct. You'll report to the SVP, Customer Success, and work closely with Sales, Renewals, Product, Marketing, Support, Enablement, Operations, and Finance to ensure Commercial, Scale, and Digital customers get full value from Sigma’s platform. Responsibilities Lead the Commercial, Scale & Digital strategy. Translate company goals into an operating plan, processes, and success metrics across all three segments. Own the outcomes that matter (GRR/NRR, adoption, time-to-value, and expansion) with a rigorous, KPI-driven operating cadence and reporting. Design segment-specific engagement models with repeatable and predictable onboarding, adoption, and expansion motions tailored to each segment's customers and economics. Identify and drive programs and initiatives to deliver to company priorities and improve the team’s ability to predictably drive customer and revenue outcomes. Build and deploy scaled, AI-driven capabilities (i.e., agents, automations, self-serv

About the Role You'll drive customer outcomes and value through Sigma's analytics, apps, and agents platform, scaling the customer success team and practices to support our rapid growth. This is a retention and expansion-focused mandate for someone who's equal parts builder and scaler, strengthening what's working today and creating the capabilities we don't have yet. As AVP, Customer Success Commercial & Scale, you'll own Commercial CSM, Scale (CSM + Digital), and Digital-only segments. You'll lead the team and build coverage strategies, segment-specific playbooks, and AI-driven, scaled capabilities (e.g., digital journeys, self-serve, one-to-many programs, webinars, etc.) that enable Sigma to serve a fast-growing customer base without linear headcount growth. The job is as much about instrumentation as it is about people: you'll run this org the way Sigma expects its own customers to run their business, with clear metrics, structured experiments, and decisions grounded in data rather than instinct. You'll report to the SVP, Customer Success, and work closely with Sales, Renewals, Product, Marketing, Support, Enablement, Operations, and Finance to ensure Commercial, Scale, and Digital customers get full value from Sigma’s platform. Responsibilities Lead the Commercial, Scale & Digital strategy. Translate company goals into an operating plan, processes, and success metrics across all three segments. Own the outcomes that matter (GRR/NRR, adoption, time-to-value, and expansion) with a rigorous, KPI-driven operating cadence and reporting. Design segment-specific engagement models with repeatable and predictable onboarding, adoption, and expansion motions tailored to each segment's customers and economics. Identify and drive programs and initiatives to deliver to company priorities and improve the team’s ability to predictably drive customer and revenue outcomes. Build and deploy scaled, AI-driven capabilities (i.e., agents, automations, self-serv

As the manager of the Digital Natives Solutions Architect (SA) team, you will focus on growing and developing a team of SAs, driving the adoption of the Databricks Platform at the largest, fastest-growing tech companies. You'll be responsible for leading the team in establishing best practices throughout the full lifecycle of the customers' workloads. You will help each team member achieve success, productivity, and career growth. You will also represent Databricks as a technical leader with some of its most important customers. This role will work in close collaboration with sales, services, product, and engineering to drive solutions and outcomes for these highly technical customers. You will utilize excellent communication skills to clearly explain and demonstrate complex solutions to both internal and external stakeholders. This role will report to the leader of Solutions Architects for the Strategic Digital Native Business Unit focused on AI Native companies. Responsibilities : Hire and develop a team of deeply technical Solutions Architects capable of guiding digital native customers across a wide range of data, analytical, and AI workloads. Adapt the SA team's skills and engagement model to match the needs of Digital native customers Consistently meet or exceed targets by making sure the SA team knows how to technically qualify workloads, identify important use cases, build proof of concepts, and establish themselves as trusted advisors throughout the customer life-cycle Travel to customer sites for executive sessions, technical workshops, and building relationships Establish relationships across internal organizations (engineering, product, services, sales, etc.) to ensure the success of the customers and team Stay current with emerging Data and AI trends in the digital native tech sector What we look for : 4+ years of experience in the data space with a technical product (i.e. data warehousing, big data, cloud infrastructure, or mach

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Financial Crimes Compliance Risk Oversight (FinCRO) team is looking for a U.S. Regulatory Compliance Lead for our Banking-as-a-Service (BaaS) business. You’ll own second-line oversight of Stripe’s U.S. BaaS products and bank-fintech partnerships. The work is practical and cross-functional: turn federal and state requirements and supervisory expectations into clear policies, controls, monitoring, evidence, and ownership. What you’ll do This role is focused on U.S. BaaS regulation. You’ll work across sponsor-bank and fintech responsibility mapping; BSA/AML and sanctions; consumer protection and fair lending; deposits and FDIC insurance representations; privacy, cybersecurity, incident response, and third-party risk; complaints and disputes; payment network and ACH rules; state money transmission and lending requirements; and regulatory exams, remediation, and change management. Responsibilities Own the second-line compliance framework for Stripe’s U.S. BaaS products (i.e., Capital, Issuing, and Treasury) and bank-fintech partnerships. Make sure responsibilities are clear across Stripe, sponsor banks, program managers, processors, and other partners. Turn U.S. federal and state laws, guidance, enforcement actions, and supervisory expectations into practical policies, product requirements, controls, procedures, evidence standards, and monitoring. Set and oversee controls for BSA/AML, customer identification and verification, custome

Associate Technical Services Engineer II (Cloud) MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are interested in working out of our Dublin office under our hybrid working model (with 3 in-office days). Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need 2- 3 years of customer-facing experience supporting cloud customers Supporting enterprise level customers is a bonus Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troublesho

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a skilled and experienced Facilities Electrician to join our facilities team. This role is responsible for planning, performing, and overseeing complex electrical work in our facility, ensuring safe, efficient, and reliable operations. Key Responsibilities Electrical Infrastructure & Maintenance Install, maintain, troubleshoot, and repair facility electrical systems, including 120V/208V/240V/480V distribution systems. Support electrical panels, transformers, disconnects, circuit breakers, receptacles, lighting, and related infrastructure. Perform preventive and corrective maintenance on electrical equipment and facility systems. Diagnose electrical failures and restore equipment functionality while minimizing operational downtime. Maintain accurate documentation (i.e. as-builts) of electrical systems, equipment, and maintenance activities. Manufacturing & Engineering Support Support electrical installations and modifications associated with new manufacturing equipment, production lines, and prototype systems. Collaborate with Engineering, Manufacturing, and Facilities teams to identify and execute electrical infrastructure requirements. Assist with electrical connections, power distribution, equipment relocatio

Associate Technical Services Engineer II (Cloud) MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are interested in working out of our Dublin office under our hybrid working model (with 3 in-office days). Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need 2- 3 years of customer-facing experience supporting cloud customers Supporting enterprise level customers is a bonus Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troublesho

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking a a dynamic and skilled Field Access Manager (FAM). This field-based role will collaborate with internal and external stakeholders to eliminate access barriers, educate on prior authorization processes, and address roadblocks for eligible patients while enhancing conversion rates and treatment adherence. The Field Access Manager will have responsibilities at a territory level and exhibit business knowledge of the local landscape. This is a field-based role and candidates must live in their assigned geography. Job Responsibilities and Duties include, but are not limited to, the following: Educate customers and staff regarding payer policies and processes supporting patient access (i.e., eligibility and benefit verification, prior authorization, and appeals/denials) Ability to develop strong relationships with customers by understanding their needs and delivering solut

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking a a dynamic and skilled Field Access Manager (FAM). This field-based role will collaborate with internal and external stakeholders to eliminate access barriers, educate on prior authorization processes, and address roadblocks for eligible patients while enhancing conversion rates and treatment adherence. The Field Access Manager will have responsibilities at a territory level and exhibit business knowledge of the local landscape. This is a field-based role and candidates must live in their assigned geography. Job Responsibilities and Duties include, but are not limited to, the following: Educate customers and staff regarding payer policies and processes supporting patient access (i.e., eligibility and benefit verification, prior authorization, and appeals/denials) Ability to develop strong relationships with customers by understanding their needs and delivering solut

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. Launch from Home while driving our service van - Target location = Must live in Northern VA POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service . ICEE has a commitment to success : to our customers, partners, and team members . Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet , and gas card . ESSENTIAL FUNCTIONS : Trained and certified in preventive maintenance and installations. Training and service competency meeting Grade Level 1 standards Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checki

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Engineer Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Staff Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. This role is to build, design solutions, and maintain our platform for scale. The ideal candidate is someone who has experience buil

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service . ICEE has a commitment to success : to our customers, partners, and team members . Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet , and gas card . ESSENTIAL FUNCTIONS : Trained and certified in preventive maintenance and installations. Training and service competency meeting Grade Level 1 standards Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc. Maintains invent

NYC - Hybrid Only Job Summary The Sales & Operations Associate Director is responsible for developing and executing strategies to maximize product sales, overseeing the Planning & Account Management team, analyzing trends, opportunities and driving product visibility with key team members by brand. This role also manages relationships with retail partners, monitors inventory levels and contributes to overall business growth. This role requires a mindset for business strategies with a focus on increasing product sales. This also includes developing effective strategies in partnership with the Planning Team, understanding the consumer trend, optimizing product placement, and building strong relationships with retail partners. The mindset is geared to achieving sustainable revenue growth, fostering brand loyalty, and adapting strategies. Principal Accountabilities Net Sales Develop customized by brand/by channel forecast & negotiation of OTB based on retailer provided forecast (when applicable), promo calendar, layered events, co-op investment, LY & current trend in collaboration with the Sr. Director, Sell-In and Sales Operations and the planning/account management team. In partnership with the Sr. Director, Sales Ops & Sell-In, is first point of contact with retail partners regarding net sales/retail sales forecasting, inventory management, PO negotiation and OTB optimization based on EPC O/H levels and growth expectation, flagging risks and opportunities in a timely and quantified manner. Work closely with the Sales Operations Manager to ensure seamless sales reporting. Responsible for developing Sales optimized processes or process enhancement to ensure maximum efficiency for key functions within the organization (i.e., Sales & SKU forecasting, budgeting, etc.) in partnership with the Sr. Director, Sell-In and Sales Operations. Minimize RTV liability in partnership with the planners & Sr. Director, Sales Operations & Sell

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service . ICEE has a commitment to success : to our customers, partners, and team members . Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet , and gas card . ESSENTIAL FUNCTIONS : Trained and certified in preventive maintenance and installations. Training and service competency meeting Grade Level 1 standards Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc. Maintains invent

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service. ICEE has a commitment to success: to our customers, partners, and team members. Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas card. ESSENTIAL FUNCTIONS: Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc. Maintains inventory and maintenance on equipment such as parts, tools, and the company vehicle. Reviews service orders and service performed with the respective supervisor. Keeps his/her supervisor informed of customer co