Incident Commander Jobs

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances. This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challen

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection systems that identify attacks targeting our AI platform, training data, and model deployments while creating automated response capabilities that scale with our explosive growth. This isn't just traditional security work – you're defending cutting-edge AI/AGI systems against adversaries who are evolving their tactics as fast as AI itself advances. This role combines hands-on security engineering with strategic thinking to stay ahead of novel threats that don't exist in textbooks yet. You'll be the operational arm of our security function, translating threat intelligence into real-time detections, coordinating incident response across multiple teams, and hunting for sophisticated attacks across GPU clusters and distributed training environments. If you're excited by the challen

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta’s Developer Experience team builds the tools engineers use every day to bring ideas to production rapidly and reliably. You’ll empower other Vanta engineers to leverage cutting-edge technologies and best practices to make Vanta more performant and scalable on a platform level. Example projects include modernizing our CI/CD pipelines, introducing new test frameworks, launching AI-powered dev tools, and scaling developer environments to support a growing engineering team. This team has a wide breadth of impact across all of product engineering. The work we do compounds in value by making it easier for engineers to diagnose and solve bugs, streamline workflows, and ship value to our customers quickly and safely. Vanta engineers design and develop new product functionality and infrastructure leveraging modern frameworks and tooling, including TypeScript, React, Node.js, MongoDB, Github Actions, and various AWS services such as Fargate and ECS. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We’d love for you to join us! You will: Set direction for critical dev infrastructure, enabling us to stay ahead of continued rapid growth Design and build CI and build systems that ensure Vanta engineers can develop and ship robust products quickly and confidently Improve the efficiency and reliability of our deployment workflows, including tools for hotfixes, rollbacks, and incident mitigation Lead development of tools that accelerate feedback loops — from typechecking and linting to running tests and deploying changes Build and maintain scalable developmen

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase serves millions of developers on a shared, multi-tenant platform. At that scale, abuse is not an edge case — it is a continuous operational reality. Credential stuffing, free-tier compute abuse, API scraping, malicious project provisioning, and exfiltration attempts occur every day. We need someone who treats detection and response as a craft, and who can close the loop between signal, triage, and automated remediation. You will work directly with our Anti-Abuse Lead and embed with Platform Security and Product Security to build and operate the systems that protect Supabase and its customers from abuse at scale. This role sits inside the security org but operates at the intersection of security engineering, data analysis, and platform operations. This role provides follow-the-sun coverage alongside our existing Anti-Abuse and Platform Security team members. It is fully remote, with a strong preference for candidates based in APAC or the West Coast of the Americas . What You’ll Own Abuse Detection & Signal Triage Monitor Signals: Monitor inbound abuse signals across platform telemetry, HackerOne reports, support queues, and internal alerting pipelines. Triage End-to-End: Triage abuse cases end-to-end, assessing severity and blast radius, classifying actor types, and routing to the correct response track. Queue Ownership: Own the abuse case queue with clear SLAs to ensure no active threats age out without a definitive decision. Pattern Recognition: Identify complex patterns across distinct cases that point toward coordinated campaigns or emerging attack techniques. Incident Response & Remediation Lead Incidents: Lead response efforts for active abuse incidents, coo

About the Role We’re looking for a Product Security Engineer to join our team and help strengthen how security is built into Supabase’s products, platform, and engineering workflows as we continue to scale. You’ll work closely with software engineers, infrastructure teams, and technical leadership , helping us proactively reduce risk earlier in the development lifecycle and ship securely by default. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. Success in this role means improving the security posture of the product without becoming a blocker to speed, autonomy, or builder velocity. What You’ll Own In this role, you’ll: Identify and close gaps across application security, secure design review, and vulnerability management. Conduct threat modeling, secure design reviews, and code reviews to identify practical remediation paths. Partner closely with engineering teams to provide product-focused security expertise and shape a modern security program. Mature how we think about security in a developer-first environment, balancing pragmatism with strong technical judgment. Distinguish between theoretical risk and material business risk to prioritize security efforts effectively. Improve security posture through scalable mechanisms like tooling, automation, secure defaults, and developer-friendly guardrails. Support security incident response by helping triage, investigate, and coordinate remediation for product and platform security issues. Participate in security on-call rotations, helping respond to urgent security events with clear judgment and calm execution. Help manage and mature our bug bounty and vulnerability disclosure processes, including triage, validation, prioritization, and coordination with engineering teams. You Might Be a Good Fit If You Have strong experience in product security, application security, or security engineering. Are comfortable working with

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We're looking for a Release Engineer (SRE) to join our Release Engineering team (part of EngOps) — a production-operations expert who brings an SRE mindset to how Supabase ships and runs, making deploys safe, observable, and recoverable at scale. Release Engineering's scope has grown well beyond build-and-ship: we increasingly own the operational reliability of the systems that deploy and run Supabase. In this role you'll treat our deployment pipelines, pre-production signal, and the control plane itself as production systems — with SLOs, error budgets, and on-call ownership — and you'll be the person teams lean on when reliability is on the line. This is not a "gatekeeper" role. You'll make the reliable path the easy path: standardising how we deploy, instrumenting what we ship, and ensuring that when something breaks, we detect it quickly and recover quickly. What You'll Be Responsible For In this role, you'll: Own the reliability of Supabase's deployment and release systems, and the control plane they run on, against clear SLOs and error budgets Turn pre-production into a trustworthy signal — standardizing and instrumenting today's fragmented, ad-hoc deployment workflows Drive disaster-recovery readiness, including making environments reproducibly deployable from scratch (untangling undocumented secrets, unclear configuration ownership, and circular service dependencies) Build and operate health and SLO monitoring for critical user flows, using synthetic testing to catch regressions before customers do Reduce mean-time-to-detect and mean-time-to-recover for deploy-related incidents — which account for a large share of our incident load Participate in on-call, lead blameless po

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Lead security operation functions – including vulnerability management, SAST, DAST, detection engineering, and incident response – in CI/CD and cloud-native production environments Integrate security into our applications throughout the software development lifecycle Collaborate with product and development teams, driving the success of larger projects to ensure that software is built and deployed securely without compromising agility and speed Driving and supporting bug bounty program, application security reviews and threat modeling, including code review and dynamic testing Assess and integrate security tools to automate and scale security processes, i.e: evaluate open-source vs vendor solutions Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ constructive and flexible approach to building innovative solutions You may be a good fit if: 5

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Security Clearance: Active Secret+ clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered. More information about Canadian Security Clearance is available here . As an Infrastructure Security Engineer, your key responsibilities include: Deploy, and manage infrastructure for Protected B classified environments, ensuring compliance with ITSG-33 and Canadian government standards Design and implement security controls for cloud (AWS, GCP, Azure) and hybrid/multi-cloud deployments Evaluate, implement, and manage security tools and technologies for training cluster and inference infrastructure hardening Implement security best practices including IAM, encryption, logging, and monitoring Participate in security incident response activities, including detection, analysis, containment, and remediation Conduct regular vulnerability assessments and penetration testing of infrastructure components Maintain comprehensive security documentation, procedures, and configurations for classified environments Maintain active Secret+ security clearance and adhere to all Canadian government security

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We're looking for a Technical Program Manager who can operate at the intersection of engineering, product, and business — someone deeply technical, trusted instinctively by engineers, and sharp enough to drive clarity and momentum across complex, cross-functional programs. This is a high-agency role with real executive visibility and direct impact on how Ramp's engineering organization scales. We're looking for someone who is energized by complexity, deeply curious about what AI can unlock for engineering teams, and eager to apply it hands-on in their work. You should be someone who experiments with AI tools regularly, thinks about how they change the way software gets built, and brings that perspective into how you run programs. What You’ll Do Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization Own Ramp's engineering incident response program, improving processes, running retrospec

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our Site Reliability Engineering team and help ensure the reliability, scalability, and performance of Replit's infrastructure that serves millions of developers worldwide. As a Site Reliability Engineer, you will bridge the gap between development and operations, implementing automation and establishing best practices that enable our platform to scale efficiently while maintaining high availability. We are seeking SREs who are passionate about building and maintaining resilient systems at scale. Your mission will be to design and implement robust monitoring solutions, automate operational tasks, and continuously improve our infrastructure's reliability and performance. You will: Design and Implement Observability Solutions : Develop comprehensive monitoring and alerting systems using modern observability tools. Create dashboards and metrics that provide real-time visibility into system health and performance. Implement logging strategies that enable quick problem identification and resolution. Drive Automation and Infrastructure as Code : Architect and implement infrastructure automation solutions using tools like Terraform, Ansible, or Pulumi. Design and maintain CI/CD pipelines that enable reliable and consistent deployments. Create self-healing systems that can automatically respond to common failure scenarios. Establish SLOs and SLIs : Work with product and engineering teams to define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs). Build systems to track and report on these metrics, ensuring we maintain high reliability standards while balancing innovation speed. Incident Management and Response : Lead incident response efforts, conducting thorough post-morte

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Security Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms. About the role You will develop security capabilities to secure Plaid infrastructure and to secure sensitive data access. You will own, maintain, and build Plaid’s security infrastructure and services like Key Management System and Secure Token Service. You will consult with product engineers to ensure Plaid services meet security standards. You will help educate and support other engineering teams to improve security in their own products and services. You will assist with Plaid’s incident response and security awareness pro

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Team Lead – Social Care & Internal Support to build and run Qonto's brand-new reactive team in Customer Care France. You'll own the situations that matter most for our reputation: social media, sensitive client escalations, frontline incident support, and online ratings — all under the guidance of Louis, our Head of Customer Care France. ➡️ What you'll do Own Social Care end-to-end: Lead the team to deliver fast, high-quality support across X, Facebook, Instagram, LinkedIn, TikTok, and YouTube — reactive when it's urgent, proactive before it escalates; Handle sensitive escalations: Take over direct client escalations from non-standard channels, diagnose fast, coordinate the right stakeholders, and drive resolution; Be the real-time lifeline for fro

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Priten Nayak, the VP of Cloud Operations at Perforce, is searching for a Senior DevOps Engineer III, India to design and build the next-generation cloud platform for Perforce’s SaaS product portfolio to ensure the security, reliability, and high availability of all our production & CI/CD environments and applications. In this vital role, you will drive the design, development, & Implementation of automated tools and technologies to enable efficient delivery and service management of the production services & release deliveries. Drive the adoption of AI-assisted cloudops practices and agentic automation to improve operational efficiency, security, incident response, and platform reliability across the software delivery lifecycle.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Observability, Monitoring, and Integrations team manages observability, monitoring, and detection for systems that support customer purchasing and use of GitLab. As a Staff Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll set the technical direction for the telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they can affect revenue or the customer experience. This is a greenfield team. You'll help build it from the ground up, shaping its operating rhythm, incident response

Location Details: Colombia, remote At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team Join our Growth team, where you'll build intelligent agents that serve hundreds to thousands of customers in production. We're at the forefront of applying AI to solve real business problems at scale. You'll architect, deploy, and operate AI-powered systems in live environments, tackling challenges in reliability, scalability, and performance as we grow our AI footprint across GoDaddy. What you'll get to do... Design, build, and deploy production-ready AI agents using Node.js, integrating LLMs (e.g., OpenAI, Anthropic) into scalable backend services, and delivering AI-powered experiences through full-stack applications with React frontends. Architect and manage scalable cloud infrastructure on AWS or Azure to support AI workloads for thousands of users, including database design and end-to-end system ownership. Develop and optimize APIs that orchestrate AI agents, handle asynchronous processing, and manage complex workflows with a focus on performance, reliability, and observability in production environments. Work across the full stack and collaborate with cross-functional teams to define scalable, available, and maintainable technical solutions while reducing technical debt and strengthening engineering foundations. Mentor junior engineers on full-stack and AI best practices, and actively participate in on-call rotations, incident response, and post-mortems to ensure high operational standards. Your experience should include... 5+ years of experience building and scaling full-stack applications, with a strong focus on bac