Incident Commander Jobs

To ensure the safety and security of designated individuals, premises, and assets by conducting on-ground protection duties. The role involves implementing security strategies, executing operational plans, and responding effectively to emergencies and incidents. Source: Adani Group | Job ID: 55606

Amplitude's Cloud Platform team builds the systems that every Amplitude engineer relies on every day to ship code — and we're rebuilding them for the AI era. As a Staff Platform Engineer, you'll set technical direction for the platform across teams, lead our highest-complexity and highest-leverage initiatives, and shape a platform where AI agents are first-class users alongside humans: kicking off deploys, opening pull requests against infrastructure, and triaging incidents, so a single engineer can get the throughput of a team. You'll operate across team boundaries — partnering with product engineering, fellow Staff+ engineers, and engineering leadership to make Kubernetes and cloud infrastructure effortless across the entire engineering org. You'll build the self-service automation, shared standards, and scalable AWS and GCP infrastructure that let dozens of product teams ship faster, safer, and with less cognitive load — and you'll multiply the engineers around you while you do it. Key Responsibilities Set technical direction — shape platform and domain-level technical strategy that improves developer experience, reliability, security, and cost, and lead the high-complexity, cross-cutting initiatives that deliver it with measurable impact for the organization. Drive clarity through ambiguity. Take on the most loosely-defined problems, validate the critical assumptions early, and create alignment with stakeholders across teams so others can move quickly and confidently — driving cross-team decisions to a timely close and escalating when needed. Build the AI-augmented platform. Design org-wide tooling, guardrails, and policy-as-code that help every engineer get more out of AI-assisted development — infra primitives an LLM can safely reason about and PR against, automated review, and standards that hold as AI changes how code gets written. Own Infrastructure-as-Code standards for Kubernetes, AWS, and GCP using Terraform, Helm, Kustomize, and emerging tooling — setti

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are seeking a mid-level Infrastructure Vulnerability Management Engineer with a strong background in Cloud Security, DevSecOps, and Infrastructure-as-Code (IaC). In this role, you will bridge the gap between security, compliance, DevOps, and Platform engineering teams. You will identify infrastructure misconfigurations, secure multi-cloud environments, and manage continuous vulnerability lifecycles across cloud workloads, containers, and data repositories to satisfy strict regulatory compliance frameworks. You will also serve as a technical infrastructure responder during security incidents, deploying real-time cloud or network countermeasures to protect our production ecosystem. What You'll Do Core Responsibilities Infrastructure Scanning & Triage: Perform continuous security scanning across our cloud posture and workloads. Review, validate, and prioritize flaws and misconfigurations based on CVSS scores, real-world exploitability, and infrastructure network exposure. Posture Management & Visibility : Own and optimize Cloud Security Posture Management (CSPM), Kubernetes Security Posture Management (KSPM), and Data Security Posture Management (DSPM) tools to ensure uniform compliance, prevent data leakage, and maintain hardened baselines. Infrastructure-as-Code (IaC) Security: Configure, tune, and embed automated IaC security scanning tools into CI/CD pipelines to identify architectural risks (e.g., overly permissive IAM, public S3 buckets/Cloud Storage) before they are deployed to production. Workload & Container Security: Manage the continuous vulnerability scanning lifecycle for container images, registries, and Virtual Machines (VMs), partnering with SRE and Platform teams to build aut

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are seeking a mid-level AppSec Vulnerability Management Engineer with a strong software development background. In this role, you will bridge the gap between security, compliance, and engineering teams. You will identify application vulnerabilities, maintain software supply chain security, and drive tracking to satisfy strict regulatory compliance frameworks. You will also serve as a technical responder during security incidents, deploying real-time countermeasures to protect our software ecosystem. What You'll Do Core Responsibilities Vulnerability Scanning & Triage: Perform periodic application security scanning activities. Review results and prioritize flaws based on CVSS scores, real-world exploitability, and system exposure. Compliance-Driven Tracking: Track, document, and manage vulnerabilities according to strict compliance SLAs (e.g., SOC 2, ISO 27001, PCI-DSS). Maintain audit-ready evidence of remediation timelines and exception approvals. Executive Reporting & Alerting: Escalate and report critical exposures directly to the CISO and senior leadership. Maintain dashboards and alerting mechanisms that visualize vulnerability status, risk trends, and compliance posture. Software Supply Chain Security: Ownership of the organization's Software Bill of Materials (SBOM). Continually update SBOM inventories to ensure compliance with modern regulatory requirements and dependency tracking. Help Replit mature through various SLSA levels for supply chain security. Remediation Collaboration: Partner with development teams to provide clear mitigation paths. Review, write, and patch code directly when necessary to resolve security flaws. Tooling Integration: Configure and tune automated security te

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required Skills & Experience 4+ years in technical support, developer support, or systems engineering. Professional fluency in English and Japanese, both written and verbal. Experience providing rapid-response support to high-value or enterprise customers. Strong debugging skills with JavaScript, Python, or similar languages. Excellent written and verbal communication unde

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. You will be reporting to the Trust & Safety India Operations Manager. The team provides support to Roblox’s global players, developers, and advertisers. As a Product Support Specialist on our Safety Ops Team, you’ll be focused on Escalations, Product Reliability, Process Improvement and Design along with playing a critical role in managing and resolving escalations and high-impact incidents affecting our Roblox users and platform. You will coordinate across multiple teams to ensure rapid response to minimize the impact on customers and business operations, identifying trends, enhancing support processes, improving agent efficiency, and reducing operational costs while maintaining high reliability and service quality. Additionally, you will serve as a product expert working closely with the PSM team, providing detailed synthesis of new and existing issues our users experience to prioritize and enable engineering teams to improve the platform. You Will: Coordinate a

The Team: As a Security Engineer 2 on the Cyber Threat Intelligence team, you will help Datadog stay ahead of evolving threats by identifying, analyzing, and operationalizing intelligence on threat actors, campaigns, and emerging threats. Working within Security Engineering, you will partner closely with security teams to translate intelligence into actionable security improvements across the company. You will serve as a subject matter expert on how the cyber threat landscape intersects with Datadog and contribute to intelligence-led decision making during both steady-state operations and active security incidents. This role provides opportunities to influence detection, response, and security strategy through technical analysis, collaboration, and intelligence-driven initiatives. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and maintain tooling that automates the collection, processing, analysis, and dissemination of threat intelligence. Assess emerging vulnerabilities, threat activity, and security events to help stakeholders understand potential impact to Datadog. Conduct threat hunting and infrastructure analysis to identify adversary activity relevant to Datadog and improve defensive controls. Partner with security teams to operationalize intelligence into detections, investigations, and response workflows. Coordinate with information-sharing communities to gather, evaluate, and disseminate actionable intelligence. Produce technical briefings, threat reports, and intelligence products for security and engineering stakeholders. Who You Are: Experienced in writing and presenting operational and technical intelligence for threat detection, response, and security stakeholders. Skilled in partnering with detection and response te

As an Engineering Manager II at Datadog, you will own a significant portion of the Logs business — one of Datadog's largest and most strategic products, with major growth opportunities still ahead. Sitting at the table where strategy is defined, you will drive execution across a ~30-person engineering org at an exciting moment of product evolution where AI is pushing us to rethink how we handle observability data. This is a high-scope role for someone energized by hard problems, eager to grow at the intersection of business and engineering excellence, and driven to build a product that radically transforms how engineering teams around the world operate and resolve incidents. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Own the success of the Logs business for your scope — co-define the Logs technical roadmap and product vision with Product, Design, and peer leadership. You will blend an understanding of customers, markets, and revenue drivers with deep engineering rigor to deliver our core vision Act as a key collaborator across Datadog, building strong partnerships with platform and infrastructure teams to ensure a highly reliable, scalable and performant product. Invest in the next generation of engineering leaders — growing your managers, expanding their impact, and building a high-performing engineering organization where people continuously develop and thrive. Foster a culture of ambition and resilience — where people lean into hard problems

MongoDB is seeking a senior leader to build a new communications function within the Customer Organization. This role will own the strategy, operating model, governance and execution framework for a spectrum of situations requiring customer and stakeholder communications, ranging from high-stakes operational situations, incidents, critical advisories, security events, product changes, through to recurring action-required and informational type needs. In this role, the leader will ensure MongoDB delivers transparent, accurate, empathetic, and well-timed communications during key moments of customer need. They will drive cross-functional collaboration across Technical Services, Engineering, Product, Security, Customer Success, Sales, Legal, and Corporate Communications to guarantee a unified and seamless corporate presence across both critical and non-critical events. This is a highly cross-functional leadership role that is explicitly expected to operate in a player-coach model. You will shape the long-term vision for the function, define the processes and measures of success, and personally guide communications during the most complex and visible situations. This role can be based out of one of our offices or remotely in the United States region. What you’ll do Build the function Define the charter, scope, roadmap, and operating model for the Customer Communications function at MongoDB Codify decision rights, review workflows, and escalation criteria for all operational communications. Orchestrate a scalable global model that ensures 24/7 follow-the-sun support. Recruit and mentor a team of specialized Communications Managers known for technical fluency and operational precision. Own critical operational communications <u

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our core corporate finance functions are critical to Lyft’s success. The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow. The Oracle EPM Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate consolidations systems, managing their daily performance and incidents, creating automated workflows, building customer solutions, configuring applications, providing end user training and protecting all system related information assets. In this pivotal role, you will leverage your deep expertise in FCCS, ARCS, Data Exchange and EDMCS to drive innovation across our financial consolidation, reporting, reconciliation, and planning processes. Working at the intersection of finance, technology, and strategy, you'll collaborate with key stakeholders to architect solutions that enhance accuracy, efficiency, and compliance while positioning our organization for continued growth and adaptability in a dynamic business environment. Responsibilities: Strategic Leadership & Expertise Lead all aspects of the front-end administration of the FCCS, ARCS, Data Exchange, EDMCS systems including maintaining metadata, rules, forms, developing reports, creating locations, mappings, and granting user access. Serve as the support person and subject matter expert for FCCS, Data Exchange and ARCS configurations, setting technical standards and driving continuous improvement initiatives Strong understanding of complex EPM implementation projects from conception to completion, ensuring on-time, within-budget delivery while exceeding stakeholder expectations Advanced System Configuration & Development Design and implement sophisticated FCCS business rules, incl

At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring. Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success, and the health of our systems and processes is essential to daily operations and long-term growth. This position requires strong expertise in Oracle Procurement Cloud and Oracle Accounts Payables Cloud, with hands-on experience in solution design, configuration, and production support. You will support and continuously improve Lyft’s corporate systems by managing incidents, enabling automation, implementing monitoring, configuring applications, and driving end-to-end Source-to-Pay lifecycle excellence. To effectively support our business stakeholders, candidates for this role must be proactive, detail oriented, highly subject oriented, analytical, customer obsessed and possess the ability to execute the following skills. Your Key Responsibilities: Serve as a skilled Oracle Fusion Source-to-Pay (STP) Functional professional, acting as a strategic bridge between business and technical teams to support and enhance ERP Financials, Procurement, Payables, Supplier Management, and related modules within Oracle Fusion Cloud Applications Source to Pay Workstream. Apply functional expertise alongside hands-on technical proficiency in integrations, reporting, and issue resolution, delivering results in a dynamic, client-facing environment. Support end-to-end STP processes, including Supplier Setup & Qualification, Procurement & Sourcing, Purchase Order Management, Self-Service Purchasing, Payables, Expenses, and Supplier Portal. Bring 5–10 years of hands-on implementation experience across Oracle Financials and Supply Chain modules, with strong exposure to Accounts Payables, Procurement and STP operations. Experience in zip, a

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You’ll be joining the data science team at Stripe responsible for our overall infrastructure, with a special focus on Stripe’s security. Projects include, but are not limited to: Leverage internal telemetry and logs to understand and design secure and safe access controls to sensitive data; Develop methods to model, quantify, and ultimately de-risk security-related incidents on Stripe data, assets, and networks; Collaborate across the company with engineering, PMs, and others to better understand, measure, and ultimately detect various malicious attack vectors. You will act as a key strategic data partner to the Security organization at Stripe, and help craft, guide, and drive the strategy and tactics needed to help ensure Stripe keeps and maintains the highest level of safety and security for critical business assets and customer data. What you'll do Responsibilities Provide senior technical direction to data teams on horizontal technical areas, including detection, modeling, metrics, observability, etc. Assume hands-on leadership, especially when helping teams resolve complex problems through iterative execution. Identify broad company problems and opportunities that can be tackled through data science Work with relevant teams to design and build the quantitative outputs and artifacts that deliver outsized value to our users and our business. Provide data-driven guidance to cross-functional partners on strategy for tracking and p

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is looking for a Senior Escalation Manager to help our most critical customers through their most important moments. You'll lead cross-functional coordination to resolve escalations and incidents, combining strong judgment, data-driven decision-making, and an AI-first mindset to drive outcomes quickly and restore customer confidence. You thrive under pressure, operate with high integrity and EQ, and balance technical fluency with executive-level communication. You're equally comfortable managing a war room and writing a concise executive summary. You operate with minimal oversight, mentor junior team members, and bring a holistic view to complex, multi-stakeholder escalations. Key Responsibilities : - Own end-to-end coordination of critical customer escalations, from initial triage through resolution and "Get Well Plan" execution, including creating and executing data-driven get-well plans for account-level escalations. - Independently leverage AI tools to surface trends, analyze health data, summarize large volumes of information, and identify risk signals proactively, identifying escalation patterns and accelerating root-cause analysis across active escalations, validating outputs before acting - Monitor Snowflake services for disruptions and engage on-c

Location Details: Pune, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team. Join our Team Our team builds and operates the foundational infrastructure platforms that power GoDaddy's engineering organization. We own critical services including secrets management, software distribution, host security controls, and live patching for thousands of Linux systems running on OpenStack. This role sits at the intersection of Linux engineering, platform engineering, reliability engineering, and security. You will help define how core infrastructure services are designed, operated, automated, and scaled across the enterprise! What you'll get to do... Design, build, and operate highly available, scalable, and secure infrastructure platforms supporting large-scale Linux environments, with a focus on reliability, resiliency, and operational efficiency Lead the architecture, implementation, and operation of infrastructure services, including OpenStack, enterprise secrets management, package management, software promotion pipelines, and platform lifecycle management Develop and maintain automation solutions using infrastructure-as-code, Ansible, Python, Go, and self-service capabilities to improve efficiency and reduce operational overhead Build and improve observability and reliability practices through monitoring, logging, alerting, dashboards, managing incidents, analyzing underlying causes, disaster recovery, and service health reporting