Incident Management Engineer Jobs

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g., Seaborn , Luigi ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. Requirements: 5+ years of experience writing high-quality production code Experience building high-performance distributed systems at a large scale (the more battle scars, the better) Strong cloud skills Strong knowledge of low-level operating system foundations (Linux kernel, file systems, containers, etc.) Experience with performance engineering (tell us a story of when you shaved off a few milliseconds!) Ability to work in-person in our Stockholm office. Prior experience with Rust is nice to have, but not required. Ability to participate in on-call rotation and respond to production incidents.

Job Title: Aseptic Pharmacy Technician Banding: 5 Location: Bradford Start Date: ASAP End date: April Hourly Rate: £19-£21 Working Hours: 37.5 Job Overview We are seeking an experienced Aseptic Pharmacy Technician to join our team. The successful candidate will be responsible for the accurate preparation, assembly, and documentation of sterile medicinal products within an aseptic environment. This role ensures compliance with regulatory standards, aseptic technique, and quality assurance procedures to support safe and effective patient care. Key Responsibilities Prepare sterile pharmaceutical products, including intravenous admixtures, cytotoxic drugs, parenteral nutrition, and other aseptic preparations, in accordance with approved procedures. Operate within controlled cleanroom environments, maintaining strict aseptic technique and contamination control. Follow Standard Operating Procedures (SOPs), Good Manufacturing Practice (GMP), and relevant regulatory guidelines. Accurately label, check, and document all aseptic preparations. Perform routine cleaning, environmental monitoring, and equipment checks within aseptic areas. Participate in validation, media fills, and competency assessments as required. Assist in stock control, storage, and rotation of raw materials and consumables used in aseptic services. Identify, report, and document deviations, incidents, and near-misses in line with quality systems. Work collaboratively with pharmacists, technicians, and other healthcare professionals to meet service demands. Support training of new staff and contribute to continuous quality improvement initiatives. Qualifications and Experience Accredited Pharmacy Technician qualification (or equivalent). Registration with the relevant professional or regulatory body (where applicable). Previous experience working in an aseptic or cleanroom environment is highly desirable. Knowledge of aseptic techniques, GMP, and infection control principles. Why Choose Pulse? Competitive p

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 provides an unparalleled authentication experience for hundreds of millions of users worldwide. Our commitment to reliability is a key foundation of our product and our dedication to exceeding customer availability expectations is a core engineering focus. As a Senior Site Reliability Engineer, you'll join our SRE team based in Europe to ensure our production systems are not only operational but also resilient, scalable, and ready for exponential growth. This isn't just about keeping the lights on; it's about directly contributing to the platform's core resiliency and robustness. You'll be a hands-on builder, crafting solutions that make our system more reliable by design. What you’ll do: Design and build custom software in Go to enhance the platform's reliability, resiliency, and redundancy. Partner with engineering teams to embed reliability principles, improving the availability, performance, and observability of our services. Use your deep understanding of infrastructure and observability principles to identify opportunities for improvement within the product and implement solutions. Contribute to our follow-the-sun on-call rotation, providing rapid, effective response to critical incidents and using your expertise to troubleshoot, mitigate or accurately escalate production issues. Because our team is globally distributed, your on-call shifts will only occur during your standard local working hours. Develop and refine our SRE tooling and proc

JOB TITLE Data Reliability Engineer A CAREER WITH CUBIST Cubist Systematic Strategies, an affiliate of Point72, deploys systematic, computer-driven trading strategies across multiple liquid asset classes, including equities, futures, and foreign exchange. The core of our effort is rigorous research into a wide range of market anomalies, fueled by our unparalleled access to a wide range of publicly available data sources. What you’ll do Ensure smooth day-to-day implementation of a large research infrastructure and the timely delivery of comprehensive and error-free data to Cubist’s portfolio managers across the globe Serve as a frontline owner for mission-critical data ETL pipelines that power trading and investment decision-making, ensuring reliability, accuracy, and timeliness. Actively manage and resolve data incidents in a fast-paced trading environment, partnering closely with investment professionals, data scientists, and external data vendors. Design and build tooling, automation, and robust documentation to improve operational efficiency, scalability, and data quality across the platform. Play a hands-on role in daily data operations, including data validation, remediation, and enrichment, with opportunities to continuously improve and modernize workflows through engineering best practices. What’s REQUIRED Bachelor’s degree in computer science or a related field. Strong proficiency in SQL Server and Python programming, with experience in AWS and both Windows and Linux environments. Exceptional attention to detail with a strong appreciation for well-defined processes and systems. 3+ years of experience in a client-facing support or operations role. Excellent organizational, communication, and interpersonal skills. Commitment to the highest ethical standards About point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Poin

About the Team The Applications Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. You’ll join the team responsible for running the core infrastructure that supports products like ChatGPT and the API. The systems we support include our kubernetes clusters, infrastructure deployment, our networking stack, cloud abstractions, and more. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role The cloud infrastructure team builds and maintains infrastructure abstractions allowing OpenAI to ship products quickly and scalably. In this role, you will: Design and build the development and production platforms that power our products, enabling reliability and security at scale Ensure our infrastructure can scale to the next order of magnitude Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed. You might thrive in this role if you: Have 5+ years building core infrastructure Have experience operating orchestration systems such as Kubernetes at scale Have experience building abstractions over cloud platforms Take pride in building and operating scalable, reliable, secure systems Are comfortable with ambiguity and rapid change About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: Anthropic's ML Performance and Scaling team trains our production pretrained models, work that directly shapes the company's future and our mission to build safe, beneficial AI systems. As a Research Engineer on this team, you'll ensure our frontier models train reliably, efficiently, and at scale. This is demanding, high-impact work that requires both deep technical expertise and a genuine passion for the craft of large-scale ML systems. This role lives at the boundary between research and engineering. You'll work across our entire production training stack: performance optimization, hardware debugging, experimental design, and launch coordination. During launches, the team works in tight lockstep, responding to production issues that can't wait for tomorrow. Responsibilities: Own critical aspects of our production pretraining pipeline, including model operations, performance optimization, observability, and reliability Debug and resolve complex issues across the full stack—from hardware errors and networking to training dynamics and evaluation infrastructure Design and run experiments to improve training efficiency, reduce step time, increase uptime, and enhance model performance Respond to on-call incidents during model launches, diagnosing problems quickly and coordinating solutions across teams Build and maintain production logging, monitoring dashboards, and evaluation infrastructure Add new capabilities to the training codebase, such as long context support or novel architectures Collaborate closely with teammates across SF and London, as well as with Tokens, Architectures, and Systems teams Contribute to

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: Anthropic's ML Performance and Scaling team trains our production pretrained models, work that directly shapes the company's future and our mission to build safe, beneficial AI systems. As a Research Engineer on this team, you'll ensure our frontier models train reliably, efficiently, and at scale. This is demanding, high-impact work that requires both deep technical expertise and a genuine passion for the craft of large-scale ML systems. This role lives at the boundary between research and engineering. You'll work across our entire production training stack: performance optimization, hardware debugging, experimental design, and launch coordination. During launches, the team works in tight lockstep, responding to production issues that can't wait for tomorrow. Responsibilities: Own critical aspects of our production pretraining pipeline, including model operations, performance optimization, observability, and reliability Debug and resolve complex issues across the full stack—from hardware errors and networking to training dynamics and evaluation infrastructure Design and run experiments to improve training efficiency, reduce step time, increase uptime, and enhance model performance Respond to on-call incidents during model launches, diagnosing problems quickly and coordinating solutions across teams Build and maintain production logging, monitoring dashboards, and evaluation infrastructure Add new capabilities to the training codebase, such as long context support or novel architectures Collaborate closely with teammates across SF and London, as well as with Tokens, Architectures, and Systems teams Contribute to

About the Team The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. You’ll join the team responsible for running the core infrastructure that supports products like ChatGPT and the API. The systems we support include our kubernetes clusters, infrastructure deployment, our networking stack, cloud abstractions, and more. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role The cloud infrastructure team builds and maintains infrastructure abstractions allowing OpenAI to ship products quickly and scalably. This role is based in San Francisco, CA. In this role, you will: Design and build the development and production platforms that power our products, enabling reliability and security at scale Ensure our infrastructure can scale to the next order of magnitude Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed. You might thrive in this role if you: Have 5+ years building core infrastructure Have experience operating orchestration systems such as Kubernetes at scale Have experience building abstractions over cloud platforms Take pride in building and operating scalable, reliable, secure systems Are comfortable with ambiguity and rapid change This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely depl

Locations: South Jordan, UT Salary: $56,000 Launch Your Career in Technology Every app, website, payment, and digital service relies on technology running smoothly behind the scenes. When something goes wrong, Production Support Engineers are the people who investigate the issue, restore service, and help prevent it from happening again. If you're curious, analytical, and enjoy solving problems, this is an opportunity to build hands-on experience with cloud platforms, Linux, automation, databases, and large-scale enterprise systems from day one. What Is Production Support? Production Support Engineers keep business-critical applications running reliably in live environments. Think of it this way: Software Engineers build the platform. QA Engineers test the platform. Production Support Engineers keep the platform running when it matters most. Working at the intersection of technology and business, you'll troubleshoot issues, automate processes, and help improve the reliability and performance of systems used by thousands, or even millions, of people every day. If you enjoy solving puzzles, working under pressure, and understanding how large-scale systems work, this could be the perfect place to start your career. What You'll Do As part of a global production engineering team, you'll: Help support large-scale applications and platforms used by leading organizations around the world. Monitor business-critical applications and services to ensure high availability and performance. Investigate and resolve production incidents across applications, infrastructure, databases, and cloud environments. Analyse logs, alerts, and system metrics to identify root causes and prevent recurring issues. Partner with software engineers, infrastructure teams, and business stakeholders to improve system reliabilit

Job Title: Theatre Scrub Nurse/Practitioner – Ophthalmic Banding: 5 Location: Leeds Rate: £32.50 – £43.24 per hour Pulse Nursing is seeking a dedicated and experienced Theatre Scrub Nurse/Practitioner to support ophthalmic procedures at a leading NHS Trust. This role is available exclusively to candidates with scrub experience who can commit to set working days (Monday to Friday). Ophthalmic experience is preferred, but training can be provided. Key Responsibilities: • Provide scrub support for ophthalmic procedures in a sterile environment • Deliver patient care throughout the surgical pathway—from admission to discharge • Administer medicines and maintain documentation in line with NMC guidelines • Prepare, check and store theatre equipment appropriately • Assist with inventory and stock control, maintaining safe levels • Adhere to clinical governance policies, including reporting incidents when necessary • Maintain confidentiality in line with data protection legislation • Collaborate with the ophthalmic team and participate in ALS training • Take part in on-call and weekend rotas, and offer support at nearby clinics Requirements: • Registered Nurse with a valid NMC pin • Previous scrub experience, ideally within ophthalmics • Sound understanding of infection control and safe practice protocols • Effective communication and teamworking skills • Proficiency in Microsoft Office • Commitment to professional development Benefits: • Competitive weekly pay • £500 Refer a Friend bonus • Dedicated support from experienced consultants • Flexible work arrangements • Access to exclusive opportunities through Pulse’s preferred supplier status How to Apply: If y

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's production models undergo sophisticated post-training processes to enhance their capabilities, alignment, and safety. As a Research Engineer on our Post-Training team, you'll train our base models through the complete post-training stack to deliver the production Claude models that users interact with. You'll work at the intersection of cutting-edge research and production engineering, implementing, scaling, and improving post-training techniques like Constitutional AI, RLHF, and other alignment methodologies. Your work will directly impact the quality, safety, and capabilities of our production models. Note: For this role, we conduct all interviews in Python. This role may require responding to incidents on short-notice, including on weekends. Responsibilities: Implement and optimize post-training techniques at scale on frontier models Conduct research to develop and optimize post-training recipes that directly improve production model quality Design, build, and run robust, efficient pipelines for model fine-tuning and evaluation Develop tools to measure and improve model performance across various dimensions Collaborate with research teams to translate emerging techniques into production-ready implementations Debug complex issues in training pipelines and model behavior Help establish best practices for reliable, reproducible model post-training You may be a good fit if you: Thrive in controlled chaos and are energised, rather than overwhelmed, when juggling multiple urgent priorities Adapt quickly to changing priorities Maintain clarity when debugging complex, time-sensitive issues Have strong softwa

About the Role The Engineering Acceleration team designs, builds and maintains the foundational systems that engineers use to build ChatGPT and the API. This is a fast-growing team and you will get a chance to own and define the strategy, vision, and plan for how to increase developer productivity. In this role, you will: Drive the design, development, and implementation of tools, systems, and processes that accelerate engineering velocity, reduce manual effort, and increase the quality of output. Use our latest AI tools to re-think how we can be the most productive team in the industry. Work closely with various teams within OpenAI to understand their workflows, challenges, and needs, and ensure the tools and systems built by the Engineering Acceleration team address these requirements. Bring new features and research capabilities to the world by partnering with product engineers to lay the necessary technical foundations. Guide and advise product engineering teams on best practices for ensuring observable, scalable systems. Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed. You might thrive in this role if you: Have 5+ years of experience in engineering, including 3+ years of experience in infrastructure building tooling for developers. Have experience-driven empathy for the tools, frustrations, and processes that slow engineering teams down and lead to toil or burnout. Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others. Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary. As technical context: at the heart of our infrastructure is a large-scale deployment of GPU nodes running in dozens of Kubernetes clusters across regions. Some core technologies we build wit

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g., Seaborn , Luigi ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. Requirements: 5+ years of experience writing high-quality production code Experience building high-performance distributed systems at a large scale (the more battle scars, the better) Strong cloud skills Strong knowledge of low-level operating system foundations (Linux kernel, file systems, containers, etc.) Experience with performance engineering (tell us a story of when you shaved off a few milliseconds!) Ability to work in-person in our NYC or SF office. Prior experience with Rust is nice to have, but not required. Ability to participate in on-call rotation and respond to production incidents.

About the Team The Applied Foundations team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale. The Applied Foundations team is at the front lines of defending against financial abuse, scaled attacks, and other forms of misuse that could undermine the user experience or harm our operational stability. Integrity Foundations provides the core building blocks and infrastructure for this work. About the Role At OpenAI, our mission is to advance AI in a way that is safe, reliable, and aligned with broad societal values. The applied foundations role is crucial for maintaining the trustworthiness of our platforms. You will be pivotal in developing robust defenses against a spectrum of adversarial behaviors that threaten our ecosystem. In this role, you'll work with our entire engineering team to design and implement systems that detect and prevent abuse, promote user safety, and reduce risk across our platform. You'll be at the forefront of our efforts to ensure that the immense potential of AI is harnessed in a responsible and sustainable manner. In this role, you will: Develop and enhance systems to detect and prevent various forms of abuse including financial fraud, botting, and scripting. Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience. Assist with response to active incidents on the platform and build new tooling and infrastructure that address the fundamental problems. You might thrive in this role if you: Have at least 3 years of professional software engineering experience. Have experience setting up and maintaining production backend services and data pipelines. Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. Are self-directed

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Build new user-facing features with everything from database models to GraphQL resolvers and UI components Optimize our data synchronization stack by applying better serialization protocols Add real-time collaborative editing to our content editor Improve performance by profiling and tweaking virtualized list rendering Add analytics, monitoring, and alerts to our service so that we can better respond to operational incidents Open-source any non-trivial innovations that come out of our work on the product Redefine best-in-class software development processes so that we can build a purpose-built product. What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and Typ