Infrastructure Business Operations Associate Jobs

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g., Seaborn , Luigi ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We’re looking for business operations managers to join the team. This person will work closely with folks across marketing, sales, operations, and finance across a variety of initiatives to help scale the business in our next phase of growth. You'll be a generalist who gets in the weeds on all the business and operational aspects of a high-growth startup. In this role, you will: Drive in-depth quantitative analyses to inform our pricing and packaging strategy. Help spin up our deal desk and streamline enterprise deals. Support the exec team on various finance functions, from investor relations to large cloud vendor negotiations to identifying cost optimization opportunities. Implement new tools and processes to enable the GTM org to grow rapidly. Get creative on a spectrum of ad-hoc projects like securing new office space in Manhattan. Requirements: We are looking for someone who: Has 5+ years exp

Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developments in building Perplexity’s core application gives our team direct exposure to how search, models, and tools are used to build and scale AI-native products and applications. About this role We are looking for a Strategic Business Operations Lead to manage customer relationships and lead projects that help grow the API business. The role is roughly half customer-facing and half strategic and operational work, with an initial focus on building and improving our post-sale programs. You will own a portfolio of API customers, learning how AI-native companies and large enterprises evaluate, adopt, and scale AI infrastructure. Working closely with API leadership, you will help shape how the business operates and lead projects such as product migrations, customer enablement, and account coverage. You will put recommendations into practice, with results measured in customer adoption, retention, and growth. Responsibilities Manage a portfolio of API customer relationships, leading account conversations, understanding business priorities, and coordinating next steps across technical and commercial teams. Build account plans around adoption, value, and growth. Identify risks early and partner with Sales and account owners on renewals and expansion. Design and improve the post-sale operating model, including customer segmentation, account coverage, onboarding, health signals, and handoffs between teams. Lead strategic projects across the API business, with an initial emphasis on customer adoption and retention. Scope the problem, develop a recommendation, coordinate execution, and track outcomes. Run customer programs such as product and endpoint migrations, enablement, and rollout communications. Establish the audience, milestones, internal r

About us: BVNK is the stablecoin-powered financial stack for enterprises. We're now part of Mastercard, and together we're building a network for every form of money – one that delivers more reach, more capability and more choice. We enable businesses to build financial products, unlock new markets, and move money in seconds across 130+ countries, with 40+ licenses for fiat and digital assets globally. Processing billions annually, we empower enterprises worldwide to send, receive, convert, and settle stablecoins and fiat seamlessly through a single integration. Our mission is to accelerate global money movement, and we're assembling a world-class team to make it happen. Trusted by industry leaders like Corpay, Worldpay, Deel, and Flywire, we deliver the infrastructure that makes new forms of money usable within the financial systems customers already rely on today. By combining Mastercard's global payment reach and trusted networks with BVNK's stablecoin infrastructure, we're building the trusted operating layer for the evolution of money movement, helping customers participate in emerging digital networks without having to rebuild their businesses around every new innovation. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. We're incredibly honored to have been recognized by: CNBC World's Top Fintech Companies (2026) FXC Intelligence Top 100 Cross-border Payment Companies (2026) Newsweek's The Top 100 Global Most Loved Workplaces (three years running, most recently 2025) LinkedIn as one of the Top 20 Startups in the UK (2025) About this role in the team: At BVNK, we are building the global operating system for money movement. To power our next era of hyper-growth, we are looking for a Senior Manager, Business Operations & Strategy to act as a strategic force multiplier across the company. The BizOps &a

Location: San Francisco, CA (hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're looking for a highly analytical Senior Business Operations Analyst to support the growth and execution of our Dispatch Intelligence product. This role sits at the intersection of business operations, customer, product, engineering, and data science and has two core areas of responsibility. First, you will help drive overall program execution for Dispatch Intelligence: bringing structure to complex cross-functional initiatives, improving processes, tracking progress, and ensuring teams stay aligned on priorities and timelines. Second, you will help build and operate the processes through which flexible energy assets are onboarded onto the Verse platform and continuously improve their operational performance. The ideal candidate combines strong analytical problem-solving with exceptional project management and is comfortable working across both technical and commercial teams. You will play a critical role in helping Verse scale Dispatch Intelligence from individual projects and assets

MongoDB is seeking a Business Operations & Strategy Senior Analyst to join a small, high-impact team working on some of the company’s most important strategic and financial priorities. You will work directly with senior leaders across finance, product, and analytics, including regular exposure to C-suite on high-stakes questions that shape how MongoDB scales. The scope spans strategic planning, business case development for new products, and partnerships with AWS, Google Cloud, etc.. This role is ideal for someone with strong analytical horsepower, structured thinking, and executive presence who wants meaningful ownership and direct visibility into major business decisions. This role is a hybrid / in-office role, with approximately two to three days per week in our New York City Office. Responsibilities Own high-priority strategic and operational initiatives that shape MongoDB’s growth, efficiency, and long-term scale Develop executive-facing business cases and recommendations for key product and infrastructure decisions, including scenario analysis and trade-off evaluation Manage vendor relationships and contract negotiations with hyperscalers (AWS, Google Cloud, Microsoft Azure) Partner with Finance, Product, and other cross-functional teams to evaluate business performance, surface key drivers, and translate ambiguous questions into structured analyses Build and refine gross margin analyses and forecasting frameworks across MongoDB’s core and emerging businesses Requirements 2-5 years of experience in business strategy and operations, preferably at least 2 years as a management consultant or at a data-driven product/technology company Outstanding problem-solving skills and the ability to structure ambiguous business questions into clear analyses and actionable recommendations Strong executive communication skills, with the ability to distill complex findings into concise, compelling narratives Advanced Excel and PowerPoint skills (or Google Suite

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview Business Operations is OpenFX's execution and coordination layer for business-critical initiatives that need several functions to work together: launching new currencies and regions, bringing banking and liquidity partners live, operationalising newly acquired licences, and fixing the cross-team processes that slow us down. The team is deliberately hands-on and horizontal. It creates clarity in ambiguous, high-priority problems, fills execution gaps, and stays with the work until it is delivered, then hands ongoing ownership back to the function that should own it. We are hiring a Business Operations Manager based in the United States to be the single accountable owner for OpenFX's US banking and licence-operationalisation program, and to bring senior generalist capacity to the wider Business Operations portfolio. Today our US work is spread across several people in other time zones. This role consolidates it under one owner who works US hours, sits close to our US partners and regulators, and can carry programs sponsored directly by our executive team through to launch. This is a builder's role in a regulated, multi-entity, multi-country business. You will spend most of your time with banks, custodians, liquidity providers and compliance vendors on one side, and with Legal, Compliance, Finance, Trade Operations, Product and Engineering on the other. You will be judged on whether things go live, not on how much

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy using technology. Role Overview We are looking for a strategic and tech-forward General Manager — Travel Business Operations to lead operational strategy, business analytics, CRM workflows, and AI-driven automation across Paytm’s Travel vertical (Flights, Bus, Hotels). In this leadership role, you will bridge the gap between operational execution, technology infrastructure, and executive decision-making. You will be responsible for scaling operations, optimizing ROI on key initiatives, driving enterprise CRM transformations, and deploying agentic AI solutions to enhance both customer experience and frontline team productivity. Key Responsibilities 1. Data Analytics & Business Performance Operational Performance Tracking: Architect, automate, and manage MetaQL and Apache Superset dashboards to monitor core operational KPIs, service levels, and business health. Impact & ROI Evaluation: Perform deep-dive evaluations on the financial impact and ROI of business initiatives, actively contributing data-driven insights to the Annual Operating Plan (AOP). Management Reporting & Data Governance: Standardize executive reporting suites, ensuring central-level dataset changes and limitations are seamlessly governed and reflected across operational dashboards. MetaQL Integration: Lead MetaQL enablement across business units to democratize data access and elevate self-serve analytical capabilities. 2. Enterprise CRM Management & Workflow Optimization Enterprise CRM Migration: Lead end-to-end CRM migration strategies, ensuring zero operational downtime, system parity, and business continuity. Process Automation: Continuously identify operational bottlenecks an

Business Operations Product Manager Location: Remote Reports To: President, Atari About Us Atari, one of the world's most iconic entertainment brands, is a pioneer in interactive entertainment. With operations spanning gaming, e-commerce, licensing, and hardware, Atari thrives at the intersection of innovation and legacy. Join our dynamic team and play a key role in shaping the financial health of our diverse business operations. About the Role Atari is seeking a highly organized, systems-minded Business Operations Product Manager to scale our operational infrastructure. Working across business operations, Salesforce administration, and systems implementation, you’ll partner with leadership and internal development teams to translate business needs into scalable processes, workflows, documentation, and technical requirements. This is not a sales or business development role. You’ll own Salesforce administration, improve data integrity and operational efficiency, develop user training and documentation, and support the end-to-end commercial workflow from opportunities and agreements through contract execution and reporting. What You'll Do Serve as the primary Salesforce administrator, owning configuration, data integrity, user support, platform optimization, and the alignment of Salesforce data models, workflows, automation, and reporting with business processes. Design, document, and continuously improve commercial processes and workflows across our media, entertainment, and IP businesses. Own operational workflows for business opportunities, agreements, contracts, and related Salesforce records, partnering with Legal to improve contract review, approvals, execution, and post-execution tracking. Manage and optimize integrations between Salesforce and related tools, including internally developed tools and repositories and third-party applications DocuSign, ensuring accurate agreement and contract data across systems. Partner with senior leadersh

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Founder’s Office is a unique and high visibility team whose work spans the entire business, so our Data and Analytics arm presents an opportunity for high ownership, visibility, and impact across the entire company. The team is highly collaborative and works directly with leadership to optimize operations and strategy across company growth strategy, partnerships, pricing, and cost optimizations. About the Role In this role, you will be responsible for building 0 to 1 data infrastructure that enables the company to make informed strategic discussions. Specifically, this means working in Python and SQL across multiple databases and parsing through complex Engineering and AI logs to construct trustworthy and reliable datasets that will enable intuitive and confident decision making. In this role, you will: Partner with engineering to instrument new product surfaces and ensure clean, reliable event and usage data Translate ambiguous business scenarios into measurable data problems sp

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is a leading identity platform that secures billions of logins every year for organizations around the world. We're trusted by enterprises, startups, and developers to simplify identity and access management across any application, on any platform, anywhere. We're seeking a Product Operations Manager with a strong focus on data and analytics to help us turn raw data into meaningful business insights. Reporting to the Head of Product Operations, you'll be the person who looks at what the data is telling us and connects it to what it means for the business — revenue, retention, growth, and product direction. This is not a pure analyst role. You'll need to understand the business deeply enough to ask the right questions of the data, and communicate the answers in a way that drives real decisions. You're equally comfortable working in a dashboard as you are in a leadership meeting explaining what the numbers mean and why they matter. KEY RESPONSIBILITIES: Turning Data Into Business Insight: Take raw product and business data and translate it into clear narratives about what is working, what isn't, and where the opportunity lies. Build and maintain decks and dashboards that go beyond reporting numbers, telling a story and driving action. Work with Product to define the KPIs and metrics that matter most to the business and ensure teams understand how to track them, and how their work connects to those outcomes. Ident

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As Director of Strategy and Business Operations, you will serve as a strategic operational leader driving the execution of Everpure’s R&D strategy and product priorities. Partnering directly with R&D executives, Product Management, Finance, and Engineering leadership, you will translate corporate objectives into integrated operating plans, resource allocations, and governance frameworks. You will align headcount, OpEx, and CapEx investments to high-impact initiatives while establishing performance scorecards that accelerate engineering effectiveness and decision-making speed across the enterprise. WHAT YOU'll DO Strategic & Operational Planning : Translate R&D priorities into integrated operating plans, measurable outcomes, and cross-functional execution roadmaps that align investments with corporate goals. Investment & Resource Optimization : Oversee R&D headcount, OpEx, CapEx, and infrastructure resource planning, delivering data-backed recommendations to guide executive prioritization and trade-off decisions. Engineering & Business Performance Metrics : Establish R&D scorecards and performance metrics that convert operational data into actionable insights, shifting business reviews toward proactive risk mitigation and outcome-driven decisions. Governance & Operating Cadence : Design and manage executive operating mechanisms, business reviews, and planning forums that ensure c

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: At Perforce, we build more than software. We build careers, communities, and impact. Our people are the driving force behind innovation, delighting customers, and global growth. Whether you're a builder or a coach, you’ll find purpose, connection, and opportunity here. We care deeply, move fast, and deliver excellence - together. Over half of the Global 500 rely on Perforce to move their business forward – Join us! We are seeking a strategic and execution-oriented Chief of Staff to partner directly with the CEO in scaling the company's business operations and global programs, while also acting as a high-impact driver of the CEO & Executive Team’s special initiatives and strategic agenda. This role sits at the intersection of strategy and execution, owning critical operating functions including Revenue Operations, Business Systems, Sales Operations, and Global AI Infrastructure while also leading a portfolio of special projects, related to strategic growth of the business. The ideal candidate is a versatile operator who moves fluidly between high-level strategic thinking and hands-on execution, serving as a force multiplier for the CEO and connective tissue across the leadership team.

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is seeking a Global Public Policy Manager to lead policy engagement on compute infrastructure, export controls, AI competitiveness, and sovereign AI strategies. Governments increasingly view AI as critical national infrastructure and are investing heavily in compute capacity, energy resources, and domestic AI ecosystems. This role will help position Cohere as a trusted partner in emerging discussions around AI infrastructure, national competitiveness, and sovereign AI deployment. Key Responsibilities Monitor and analyze developments related to AI infrastructure, data centers, energy policy, semiconductor policy, export controls, and national AI strategies. Develop policy positions on sovereign AI, compute access, digital sovereignty, and AI competitiveness. Support engagement with governments developing AI infrastructure investment programs and national AI initiatives. Collaborate with commercial, product, and corporate development teams on strategic opportunities involving public-private partnerships. Represent Cohere in policy discussions related to AI infrastructure, energy requirements, and technology c

What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity The best CEOs don't scale alone. As Executive Assistant to our CEO, Jaleh, your job is to scale her time and energy across every Mutineer, customer, and investor she touches. This is the traditional EA role and then well past it: you'll manage the calendar, inbox, and travel, but you'll also spot trends, build the processes and communication systems that make her better at her job, and act as her voice when it counts. You'll run the physical and social heartbeat of the company too, from the office to the events that keep a fast-growing team connected. Do this well and you become the person Jaleh and the whole company can't imagine operating without. What you'll own Jaleh's time. Calendar, email, travel, expenses, and event coordination. Be the trusted partner who responds fast and resolves every internal request before it becomes a problem. The inbox, in her voice. Build playbooks for processing email on Jaleh's behalf and route only what truly needs her. This takes sharp judgment, strong writing, and a real feel for how she thinks and how the company works. The calendar as strategy. Work with Jaleh each quarter to shape a calendar that reflects her actual priorities. Help Mutineers show up with the right pre-reads and prep so every meeting earns its place. Playbooks and pr

What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role Verse operates a growing fleet of IoT-connected battery energy storage systems under a demanding availability SLA — with contractually committed response windows as tight as 30 minutes for critical incidents. To maintain that standard, we need a sharp, technically curious Fleet Operations Specialist working West Coast hours to serve as the first line of defense during the daytime and evening support window (10:00 AM – 6:00 PM PT). You will be the first hire in this function at Verse, working alongside another technical subject matter expert, and partnering daily with engineering, data science, product, BizOps, and our customer’s NOC team. Your start date will align closely with the first waves of a BESS fleet migration onto Verse’s battery management platform, so you'll learn each site as it's commissioned and help write our playbooks from real issues, from the start. This is a genuinely unique position. On a quiet day, you are a Network Operations Center (NOC) operator — eyes on our fleet dashboard, monitoring uptime, site health