Infrastructure Support Engineer Jobs

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is seeking a Staff Software Engineer to build the data systems that help teams understand and manage infrastructure usage and cost. You’ll lead the design and hands-on delivery of reliable data products, including pipelines, models, and services, that support infrastructure planning, cost attribution, and budget workflows. In this individual-contributor role, you’ll shape technical direction, navigate complex cross-team work, and make infrastructure data more accurate, consistent, and useful. What you’ll do: Set technical direction and help define a roadmap for reliable, scalable infrastructure data products Design, build, and operate production ingestion and transformation pipelines, data models, and services for infrastructure usage, cost, ownership, and planning Strengthen shared data products with clear contracts, automated quality

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are looking for an IT Support / Operations Engineer to join Baseten as we continue to scale our IT team. In this role, you will play a critical part in bringing our technical support entirely in-house to provide a seamless, high-touch experience for all Baseten employees. As we continue to scale, you will be the primary point of contact for day-to-day technical issues, allowing you to have a direct impact on our team's productivity and overall office environment. This position is ideal for a hands-on problem solver who enjoys a mix of hardware and software troubleshooting, user lifecycle management, and maintaining the physical IT infrastructure of a modern office. While you will focus heavily on elevating our internal support standards, you will also assist with systems administration and workflow automation as our company evolves. This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in-person to ensure our physical office and AV systems remain high-performing and reliable. RESPONSIBILITIES Serve as the escalation point for day-to-day technical support, diagnosing and resolving hardware and software issues across our Mac and Windows fleet Manage user lifecycle administration including provisioning, deprovisioning, and access management across all systems and services Own the IT onboarding experience for new employees — from laptop setup

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are looking for an IT Support / Operations Engineer to join Baseten as we continue to scale our IT team. In this role, you will play a critical part in bringing our technical support entirely in-house to provide a seamless, high-touch experience for all Baseten employees. As we continue to scale, you will be the primary point of contact for day-to-day technical issues, allowing you to have a direct impact on our team's productivity and overall office environment. This position is ideal for a hands-on problem solver who enjoys a mix of hardware and software troubleshooting, user lifecycle management, and maintaining the physical IT infrastructure of a modern office. While you will focus heavily on elevating our internal support standards, you will also assist with systems administration and workflow automation as our company evolves. This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in-person to ensure our physical office and AV systems remain high-performing and reliable. RESPONSIBILITIES Serve as the escalation point for day-to-day technical support, diagnosing and resolving hardware and software issues across our Mac and Windows fleet Manage user lifecycle administration including provisioning, deprovisioning, and access management across all systems and services Own the IT onboarding experience for new employees — from laptop setup

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a member of the facility operations team, you will help design, build, activate, and maintain some of the world’s most technically advanced facilities and data centers. You will be able to operate with autonomy to solve diverse and complex problems, excel at managing multiple projects at a time, and work in a dynamic, fast-paced environment. As a Facilities Engineer, you will coordinate and execute infrastructure projects as well as oversee ongoing operations and maintenance of facilities, equipment, and utilities. This will involve corrective, preventive, and predictive maintenance techniques as well as operational and design feedback for maintaining and improving all systems at our Memphis and Southaven sites. RESPONSIBILITIES: Lead internal project teams, consulting engineers and contractors throughout the entirety of the MEP engineering, procurement, construction, commissioning and maintenance process. Provide technical engineering support/information to ensure construction/maintenance complies with all standards, codes, and specifications. Verify maintenance is being completed and coordinate all repair, build, and contingency systems efforts for HVA

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lake using open formats like Apache Iceberg, delivering deep correlation and long-term analytics at dramatically lower cost. A dynamic Knowledge Graph and chat-based AI SRE provide rich context and guided workflows so teams can move from detection to root cause and resolution significantly faster. The Infrastructure team at Observe by Snowflake is responsible for building, scaling, and operating the development and production environments that power our observability platform. We are a small, highly collaborative team with a broad scope, focused on delivering reliable infrastructure while continuously improving the systems that support our engineers and customers. What You’ll Do Design, build, and operate scalable cloud infrastructure in AWS supporting a high-scale observability platform. Improve system reliability, performance, and operational visibility across development and production environments. Develop and maintain CI/CD pipelines and internal tooling to improve developer productivity and deployment safety. Identify and mitigate security risks, and help maintain intern

Scale GP is building the infrastructure that makes enterprise AI seamless. We are looking for a Senior Infrastructure Engineer to act as a primary technical lead, engineering the 'paved road' for our knowledge retrieval and inference engines. You won't just be managing resources; you’ll be defining the deployment standards for Agentic workflows at scale. Your mission is to bridge the gap between complex AI orchestration and world-class infrastructure, ensuring our platform remains the most reliable destination for enterprise agents The ideal candidate thrives in a fast-paced environment, has a passion for both deep technical work and mentoring, and is capable of setting a long-term technical strategy for a critical domain while maintaining a strong, hands-on delivery focus. You will architect and implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail. What You’ll Do: Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers. Use our own data and AI platform to analyze build and test logs and metrics to identify areas for improvement. Define the architectural patterns for our multi-cloud infrastructure to support secure, reliable, and scalable Agentic workflows for enterprise customers. Enhance engineering and infrastructure efficiency, reliability, accuracy, and response times, including CI/CD processes, test frameworks, data quality assurance, end-to-end reconciliation, and anomaly detection. Collaborate with platform and product teams to develop and implement innovative infrastructure that scales to meet evolving needs. Design and champion highly scalable, reliable, and low-latency infrastructure and frameworks for building, orchestrating, and evaluating multi-agent systems at enterprise scale. Lead the infrastructure roadmap with a strong focus on compliance, privacy, and security standards, in

NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High-Performance Computing, and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables unique creativity and discovery, and powers what were once science fiction inventions, from artificial intelligence to autonomous cars. NVIDIA is looking for phenomenal people like you to help us accelerate the next wave of artificial intelligence. You will design and build the next-generation architecture and software for managing storage services to support our engineers, architects with NVIDIA GPU design, VLSI, Corporate, and AI/ML teams. You will build the self-service architecture and capabilities to enable NVIDIA GPU design teams and handle services that are very critical for all NVIDIA users that require 24/7/365 availability and support. Your duties will involve leading and supporting the design of storage platform software services that not only impact revenue but also form the backbone of NVIDIA engineering infrastructure services and various business applications. What you’ll be doing: Define, Build, and manage an all-encompassing Enterprise software engineering platform to manage storage infrastructure and services consisting of a variety of enterprise appliances, networks, and open-source technologies Design and expand REST API’s that thousands of engineers will rely on for on-demand storage management to manage their workflows. Build and Integrate provisioning, metrics, monitoring, and software to enable management workflows for storage services. Develop tooling to automate deployment and management of large-scale design-storage environments, to automate operational monitoring and alerting, and to enable self-service consumption of resources. Document the

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, develop, maintain, and support application programming interfaces (APIs), backend services, and distributed systems using Ruby, Java, Go and Scala. Build, test, deploy, and maintain software infrastructure to support large-scale production systems. Design and develop software systems using analytical techniques and mathematical models to evaluate system performance, predict outcomes, and assess design tradeoffs. Develop and execute software testing, validation, debugging, and documentation procedures to ensure system reliability and performance. Diagnose and resolve production issues across multiple services and layers of the technology stack. Analyze user needs and software requirements to determine technical feasibility, design approaches, and implementation timelines within cost and resource constraints. Collaborate with cross-functional engineering teams to design and implement new features for large-scale systems. Design and build systems to securely store, manage, and modify production data and services. Improve engineering standards, development tools, and software development processes to enhance system quality and efficiency. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of software development experience. Must also have 2 years of experi

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Responsibilities Low-Latency Architecture: Design, provision, and maintain ultra-low latency AWS and hybrid network topologies, including VPCs, exchange gateways, and regional deployment expansions. Performance Tuning: Optimize Linux OS kernels and compute performance using CPU isolation (isolcpus), AWS Cluster Placement Groups, and enhanced networking (ENA/ENI). Infrastructure as Code: Drive infrastructure automation, provisioning, and configuration management using Terraform and Ansible. Platform Scaling: Architect infrastructure to support expanding Exchange Market Making (EMM), Project Market Making (PMM), and TradFi exchange convergences. Observability & Reliability: Build telemetry and monitoring pipelines using Grafana Cloud and Alloy to ensure continuous visibility into platform performance. Technical Leadership: Guide the technical roadmap, mentor junior engineers, and act as an escalation lead for critical system incidents. Key Qualifications 5+ years of experience in Infrastructure Engineering, Systems Engineering, or SRE, with a focus on low-latency electronic trading environments . Deep Linux Internals Expertise: Advanced experience with kernel-level performance tuning, memory management, and network I/O optimization (isolcpus, network profiling, ring

Staff Software Engineer - AI Research Infrastructure P-1215 At Databricks, we are obsessed with enabling data teams to solve the world’s toughest problems, from security threat detection to cancer drug development. We do this by building and running the world’s best data and AI platform so our customers can focus on the high-value challenges that are central to their own missions. The Databricks AI Research organization enables companies to develop AI models and agents using their own data, with technologies ranging from post-training open source LLMs to developing advanced multi-agent architectures. Databricks AI does so by producing novel science and putting it into production. Databricks AI is committed to the belief that a company’s AI models and agents are just as valuable as any other core IP, and that high-quality AI should be available to all. Job Description As a Staff Software Engineer, AI Research Infrastructure, you will be developing and running the research stack that powers Databricks AI Research. You will design and build services that schedule, orchestrate, and observe large‑scale training and inference experiment workloads across thousands of GPUs, improve our dev tooling and ensure that researchers can iterate quickly without sacrificing reliability, efficiency, or security. You’ll partner closely with research scientists, ML engineers, and platform teams to turn experimental workloads into robust, repeatable pipelines, and to push the limits of what our infrastructure can support. The Impact you will have As a Staff Software Engineer on the AI Research Infra Team at Databricks, you will: Design and implement infrastructure that supports large‑scale experiments, data processing, and model training (e.g., HPC clusters, GPU fleets, or cloud‑based systems) Enable researchers to go from idea to large‑scale experiment in minutes, not days, by building powerful abstractions for job submission, scheduling, and monitoring. Create tooling that improv

Staff Software Engineer - AI Research Infrastructure P-1215 At Databricks, we are obsessed with enabling data teams to solve the world’s toughest problems, from security threat detection to cancer drug development. We do this by building and running the world’s best data and AI platform so our customers can focus on the high-value challenges that are central to their own missions. The Databricks AI Research organization enables companies to develop AI models and agents using their own data, with technologies ranging from post-training open source LLMs to developing advanced multi-agent architectures. Databricks AI does so by producing novel science and putting it into production. Databricks AI is committed to the belief that a company’s AI models and agents are just as valuable as any other core IP, and that high-quality AI should be available to all. Job Description As a Staff Software Engineer, AI Research Infrastructure, you will be developing and running the research stack that powers Databricks AI Research. You will design and build services that schedule, orchestrate, and observe large‑scale training and inference experiment workloads across thousands of GPUs, improve our dev tooling and ensure that researchers can iterate quickly without sacrificing reliability, efficiency, or security. You’ll partner closely with research scientists, ML engineers, and platform teams to turn experimental workloads into robust, repeatable pipelines, and to push the limits of what our infrastructure can support. The Impact you will have As a Staff Software Engineer on the AI Research Infra Team at Databricks, you will: Design and implement infrastructure that supports large‑scale experiments, data processing, and model training (e.g., HPC clusters, GPU fleets, or cloud‑based systems) Enable researchers to go from idea to large‑scale experiment in minutes, not days, by building powerful abstractions for job submission, scheduling, and monitoring. Create tooling that improv

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As an Infrastructure Software Engineer at Baseten, you'll build and maintain components of our ML inference platform that powers production AI applications. You'll contribute to the core infrastructure, enabling developers to deploy, scale, and monitor ML models with high performance. EXAMPLE INITIATIVES You'll get to work on these types of projects as part of our Infrastructure team: Multi-cloud capacity management Inference on B200 GPUs Multi-node inference Fractional H100 GPUs for efficient model serving RESPONSIBILITIES Develop infrastructure components for our ML inference platform using Python and Go Implement and maintain Kubernetes deployments for model serving Contribute to our inference orchestration layer for model deployments Build and enhance monitoring systems for model performance metrics Implement efficient resource management solutions for ML workloads Support infrastructure automation to improve ML deployment workflows Work closely with team members to implement technical solutions Help balance performance optimization with system reliability Participate in technical discussions around infrastructure improvements Learn and apply infrastructure best practices REQUIREMENTS Bachelor's degree or higher in Computer Science or related field Proficient coding abilities in one or more popular programming or scripting languages; Go proficiency is a plus Working knowledge of Kubernetes and containerizati

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Service Infrastructure enables Stripe’s engineers to build and ship products using efficient, reliable, service oriented architectures. This organization sits at the boundary between Infrastructure and Product where they engineer Stripe’s service frameworks, standard user-facing API semantics, async orchestration platforms, developer tooling, and mission critical product infrastructure (e.g. webhook fulfillment). Key priorities for this group include delivering an amazing internal developer experience, enabling Stripes to effectively leverage Infrastructure platforms, and driving systemic improvements to Stripe’s API availability. What you’ll do As an Engineering Manager of Managers within the Service Infrastructure organization, you will lead multiple teams, collaborate with infrastructure and product engineering leaders, and advance Stripe’s architecture. You will operate some of the company’s most critical services and you will collaborate with Stripe’s product engineering teams to develop frameworks and abstractions that accelerate the company’s most important product launches. Responsibilities Collaborate with high-visibility teams and their stakeholders to support key engineering initiatives. Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports. Understand user needs and pain points to prioritize the right engineering work at the right time to enable p

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com . This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. --- About the CMS Registry Solution The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection. We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience . Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA. You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment. The Software Engineer — Support is an individual contributor responsible for maintaining the relia

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role The ML Infrastructure team builds large-scale compute, storage, and software infrastructure to support Cursor’s work building the world’s best agentic coding model. We’re looking for strong engineers who are interested in building high-performance infrastructure and the software to support it. This role works closely with ML researchers and engineers to enable their work through improvements to our training framework, systems reliability/performance, and developer experience. What you’ll do Collaborate with ML researchers to improve the throughput and reliability of training Work with OEMs, cloud service providers, and others to plan and build cutting-edge GPU infrastructure Improve the density and scalability of compute environments to enable increasingly large RL workloads Create software and systems to automate building, monitoring, and running GPU clusters Build workload scheduling and data movement systems to support Cursor’s growing training footprint You may be a fit if A strong background in systems and infrastructure-focused software engineering, particularly in Python, Typescript, Rust, and Golang Experience with distributed storage and networking infras