About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About Pinterest Pinterest is a visual discovery company that helps millions of people find inspiration and take action on the things they care about. Within EPD, the Security team plays a critical role in enabling that experience safely and reliably—protecting users, safeguarding the business, and ensuring the company can move quickly with the right controls in place. What is especially exciting about this team is the combination of mission and leverage: the work touches core platform health, trust, abuse prevention, resilience, compliance, and internal engineering rigor. For a Staff TPM, this creates an unusually high-impact seat at the table to help shape how Security plans, prioritizes, and executes across Product and Engineering, while partnering closely with Platforms, Trust & Safety, and Growth on some of the company’s most conse
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We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform. Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs. Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements. Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations. Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams. Create executive-level summaries and insights that tie platform usage to business outcomes. Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing Who You Are: You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space. You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP)
At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine. These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support. You will: Identify and engage prospective partner businesses and manage the process through to signed agreement Coordinate day-to-day operations with signed partners including onboarding and ongoing support Track partner performance and data collection targets Support hardware deployment and basic troubleshooting on partner premises Communicate regularly with internal teams (product, strategy) and partner contacts Help identify and implement process improvements based on operational feedback Ideally you'd have: Strong professional communication skills in both Spanish and English. Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees). Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics. Experience in the field: warehouses, factories, logistics centers. Analytical, strategic, and process improvement capability. Nice to haves: SQL Proficiency Experience working with CRM systems T his role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Partner with the Tax team stakeholders to design and implement features of our financial systems that include Oracle Cloud Applications (Financials, TRCS, Fusion Tax), Stripe homegrown Tax Solutions and many other tools. Identify opportunities to automate Tax processes, work on transformation initiatives, implement SOX controls and maintain our financial Applications. Lead Finance systems (primarily Tax area including but not limited to Direct and Indirect Taxes) projects and strategic initiatives - including implementation of new tools and business process changes - from requirements, tool selection, system design, implementation, UAT, training, go-live & post go-live support. Serve as a technology liaison with Tax stakeholders to understand their pain points, opportunities for process improvements, automation & efficiency gains, create strategic roadmap and provide them with technology solutions. Demonstrate an understanding of increasingly complex sales tax, transfer pricing and Tax provisioning concepts and effectively apply knowledge to develop and maintain tax systems and data flows. Design solutions and make architecture decisions by benchmarking with industry best practices to help us scale for the future. Partner with Engineering product teams to develop & deliver technical solutions to optimize financial workflow and integration with other Stripe internal sy
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. This role is hybrid in-office at either our Menlo Park or Dublin, CA office We are hiring a Senior Manager, Technical Executive Recruiting for our People team. Our Technical Executive Recruiting team is responsible for identifying and closing Director+, Principal Engineering+, and other senior technical leadership talent that shapes Snowflake's engineering trajectory. This role exists to transform how we approach executive-level technical hiring: building proactive, market-informed strategies that position Snowflake as the destination for world-class engineering leaders, while strengthening our reputation as trusted advisors to internal stakeholders and external talent alike. RESPONSIBILITIES: Deliver hires that directly shape Snowflake's technical leadership bench and long-term technical strategy; includes Director+ leadership and world-class Principal & Distinguished Engineering talent Be a player/coach while leading a small team of executive recruiters and researchers focused on Director+ technical leadership and Principal/Distinguished Engineers across Snowflake's engineering and product management organizations Develop and execute proactive talent strategies that build long-term relationships with world-class technical leaders before roles are open Transform reacti
Amplitude is on a mission to help companies build better products through data. Following our acquisition of Statsig, we now offer one of the most comprehensive experimentation and product analytics platforms on the market. As an Customer Data Scientist , you will combine deep experimentation expertise, applied statistics, and customer-facing technical consulting to help some of the world's most sophisticated product and engineering organisations evaluate, adopt, and scale modern experimentation programs. This is a highly strategic and technical role that partners closely with Sales, Solutions Engineering, Product, and Engineering teams. You will serve as the trusted expert on experimentation methodology, statistical rigor, and experimentation infrastructure, helping customers solve complex challenges while influencing the future direction of the Amplitude and Statsig platforms. As an Customer Data Scientist, you will: Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept. Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture. Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation. Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development. Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams. You'll be a great addition to the team if you have: You have built, scaled, or supported experimentation programs within a product-led technology company and understand both the technical a
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Quality Specialist on the Product Support team, you will be responsible for troubleshooting complex bugs and working closely with internal teams to elevate the Figma experience for all customers. You will deliver the kind of experiences that build trust throughout the Figma community, from customers to key internal partners such as Product and Engineering. We are looking for a Technical Quality Specialist who will advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma. The ideal candidate will have a strong testing background, be comfortable collaborating in a dynamic, often ambiguous environment where priorities shift quickly, and demonstrate leadership, technical competence, and a passion for quality. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Develop expertise in Figma's products and customer journeys, from Product Designers to Developers, to accurately diagnose sophisticated bugs Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems Contribute to social support efforts by engaging with customers and users on social media and community platforms Own end-to-end troubleshooting of complex technical issues as the primary point of contact, partnering with Engineering and Product to report bugs, drive resolution, and maintain clear, proactive communication to impr
As a Senior Solution Architect , you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that align with organizational goals. You will also provide technical guidance and mentorship to junior architects and engineers. Duties and Responsibilities Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions, and relevant lines of questioning that may not have been prepared in advance of the conversation Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing Partner closely with Talkdesk’s product, implementation and sales teams to identify issues, close gaps, and continuously improve SOWs and the SOW process Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap Partner with sales, product, and engineering to help prioritize products and features based on client needs Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client’s goals align with Talkdesk’s product offering and implementation methodology. Help build out department methodology and tools to improve quality and efficiency Leverage strong technical acumen to identify process improvements and technical solutions Preferred Background 3-5 years of experience in Professional Services or Consulting, or 5 years of IT project management experience in a SaaS business Experience with CX, CCaaS, and/or UCaaS solutions Software implementation or coding experience is a plus Fa
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Qualifications: 7+ years of quota carrying software or technology account management experience. Strong attention to detail, organizational skills, prioritization and management of multiple cross-functional work streams across internal and external stakeholders. Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Strong Commercial/Sales experience (contract negotiation, value-selling). Customer retention and termination-save tactics. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Customer empathy and deep desire to see customers succeed. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Responsibilities: Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment. Build strong relationships with customer C-Suite, Product and Engineering teams to retain and grow revenue. Own and exceed revenue growth targets, which includes identif
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The role is responsible for leading and overseeing end-to-end cloud operations, ensuring the availability, reliability, security, performance, and resilience of cloud platforms and services. It manages service monitoring, incident response, and incident resolution for production applications and cloud infrastructure, while ensuring operations teams are skilled and enabled to execute cloud-related requests with speed and diligence. The role also provides governance over a large third-party managed services organisation, ensuring delivery against agreed KPIs, SLAs, and operational commitments through effective service reviews, metrics reporting, performance management, and continuous service improvement. What you'll be doing: Responsible for overseeing cloud operations, driving operational excellence, and improving the operational landscape through automation and AI-driven solutions delivered by internal resources and third-party partnerships. Product: Work with product and engineering teams to define operational support patterns for each cloud product. Collaborate with business, archi
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Drive risk strategy for company-level strategic initiatives, which includes: partnering with the company’s product, legal, operations, sales, and partnerships teams to solve risk problems and ensure a positive user experience. Perform research and analysis to assess Stripe’s current risk performance and develop and prioritize long-term strategic plans for future growth. Increase business enablement, allowing the types of supportable merchants to safely grow at scale, continuously optimizing for efficiency and effectiveness, and stay hyper focused on a positive user experience. Challenge the status quo and provide multiple alternative solutions and key execution criteria. Execute special projects and provide ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. Who you are Minimum requirements Must have a Bachelor's Degree or foreign equivalent degree in Law, Business, Policy, Development Studies, or a related field, plus five (5) years post-bachelors, progressive related work experience as a Risk Strategist or a related occupation. Must also have five (5) years of experience in each of the following: Developing risk strategies and solutions and working with technical products, including working with product and engineering, and operations teams for implementation; Distilling complex, ambiguous risk and policy problems into clear guidance for internal sta
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Treasury & Banking Operations Specialist, you'll join the Treasury Operations team within Finance and help ensure Coinbase moves money safely, accurately, and on time across our global entity structure. This team owns day-to-day payment operations, liquidity management, and banking partner relationships that keep fiat rails running for millions of customers. You'll execute critical payment workflows, resolve escalated issues, and collaborate with Product and Engineering to launch new payment capabilities at the intersection of traditional finance and crypto. What you'll do: Own day-to-day treasury and banking operations including bank account funding, balance monitoring across all Coinbase legal entities, and liquidity forecasting. Execute daily customer payment processing across multiple fiat rails, ensuring timely and compliant settlement. Investigate and resolve escalated payment issues by conducting root-cause research and coordinating with banking partners. Partner with Product and Engineering teams to test and launch new payment rail integrations. Collaborate with internal compliance, legal, and finance teams to fulfill regulatory and banking requests. Serve as a primary operations contact for banking partners, triaging issues related to fiat rail integrations and customer payments. Required Skills and Experience: 2-4 years of experience in payment ope
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe's success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard, and American Express, which are fundamental to the success of Stripe's product strategy and delivering new capabilities to Stripe users. What you'll do We're looking for a US or Canada-based candidate to join our team to lead one of Stripe's critical network partnerships. The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners' leaders and senior executives. This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex "general manager" skills to shepherd a meaningful portion of Stripe's P&L. Responsibilities Manage one of Stripe's most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe'
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Technical Support Specialist As a Technical Support Specialist, you’ll play a key role in ensuring Synthesia delivers a reliable and consistent experience for our customers. You’ll be the go-to team for internal technical escalations and play a key part in Synthesia’s technical Success. You’ll investigate complex platform issues, apply technical fixes where possible, and escalate clearly to Engineering when required. You’ll own cases end to end, reproducing problems, analysing logs and data, validating workarounds or patches, and confirming resolution with the customer. Role Responsibilities: Investigate and troubleshoot complex technical issues across the Synthesia platform Apply fixes, configuration changes, or validated workarounds where possible Escalate to Engineering with clear diagnostic details and impact assessments Reproduce reported issues in internal environments to identify root causes Analyse logs, data, and customer configurations to support investigations Validate fixes or patches and confirm resolution with the customer Document findings, solutions, and technical procedures for future reference Collaborate with Product and Engineering teams to report bugs and suggest improvements About You: Mini
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do In this role, you will lead a team of Verification Risk Operations Associates dedicated to managing higher‑tier support and internal escalations. Your team will assess onboarding possibilities from a verification and compliance perspective, collaborating closely with Product and Engineering to ensure seamless integration of new users. As subject matter experts in user onboarding and verifications, you will drive initiatives that enhance our verification and risk management capabilities. You will develop a deep, technical understanding of Stripe’s user verifications and compliance policies, systems, controls, and design mechanisms to deliver process improvements and an enhanced custom
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