International Trade Support Analyst Jobs

The Team + The Role Pendo is rebuilding for the AI era, with new products, new buyers, and new ways to deliver value to customers. The Customer Growth and Lifecycle function sits at the center of that shift, helping turn customer engagement into a deliberate, repeatable, compounding growth motion. This team connects product usage, customer behavior, experimentation, and lifecycle programs to help customers get more value from Pendo. As Director, Customer Growth & Lifecycle, you will own the lifecycle motion from first login to fully embedded power user. You will design the experiments, programs, and data-driven interventions that make engagement intentional rather than accidental, using Pendo’s own platform and analytics to understand what moves adoption, retention, and expansion. You will also lead a team of approximately five Adoption Managers and Pendo’s Center of Excellence / Product Operations function. This is a role based in-office in Raleigh or New York, or Remote in the East Coast. What this looks like day-to-day Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will start with functional lifecycle infrastructure and make it more measurable, scalable, and compounding. Behavior-to-action strategy: Use Pendo’s own analytics to identify where users find value, where they drop off, and which interventions move the needle. You will scope and prove your own work rather than waiting on an analyst to define the opportunity. Scaled Pendo-on-Pendo execution: Act as one of Pendo’s most important internal practitioners of the product. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like. Roadmap influence: Bring front-line visibility into customer behavior directly into product conversations. Your insights will help shape feature decisions and improve how Pend

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We’re looking for a Product Manager to own cross-border payments end-to-end - strategy, roadmap, execution, and iteration. This is a hands-on PM role: you write PRDs, run sprints, dig into data, and ship. You need to understand how money moves internationally - FX, settlement, compliance rails and be comfortable using AI to push product capabilities forward. What You’ll Do • Own product vision, roadmap, and OKRs for cross-border payments • Write PRDs, define acceptance criteria, run sprint planning, and own delivery from spec through launch and post-launch monitoring • Partner with engineering on system design—payment orchestration, FX engine, ledger, reconciliation, API contracts • Drive customer research: interviews, usability tests, funnel analysis, side-by-side sessions with support teams • Collaborate with legal, compliance, and risk to ship products that meet regulatory requirements across jurisdictions while keeping friction low • Identify where AI/ML creates real product leverage (routing, fraud, pricing, ops automation) • Competitive benchmarking across the cross-border landscape to inform roadmap and positioning Must Have • 6+ years in product management with a track record of shipping at scale • 3–4+ years in FinTech, Payments, or Financial Services; direct exposure to cross-border money movement, FX, or remittances strongly preferred • Solid understanding of payment systems: payment processors, FX engines, settlement mechanics, SWIFT/local rails, reconciliation • Hands-on with PRDs, sprints, and working directly with engineering in an agile

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Develop and maintain strong relationships with key stakeholders at Linear’s largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback Become a product expert and help customers use Linear to drive business outcomes Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts Be the voice of the customer; advocate for customer needs internally, collaborating with product, sal

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we're all generalists that work across the full stack (built in TypeScript end-to-end). We’re looking for engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Work closely with founders, product, and design to implement new concepts and ideas Build AI-powered functionality into the core of Linear Update our collaborative content editor used across all internal surfaces Build new user-facing features with beautiful and scalable UI components Obsessively improve application performance Refine our software development processes to keep the team operating at high velocity What we're looking for 2-5 years of experience building customer-facing products at a software company with a high engineering bar Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL) Track record of driving complex, end-to-end features (not just incremental improvement

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America Positive, inclusive, supportive culture cheering you on your journey We work with very new technologies and architecture patterns Offices in NYC and India. Role Summary: We’re looking for a hands-on Lead Engineer who can own and drive large technical initiatives end to end. This role is ideal for someone who thrives in startup environments, is comfortable working with high autonomy, and can take an idea from a vague business problem all the way to a scalable, production-grade system. You will act as the technical owner for key initiatives—setting direction, making architecture decisions, writing critical code, and ensuring successful delivery without requiring heavy oversight. About the role: Own full-stack initiatives end to end—from prob

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Pacific or Mountain Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Partner with our engineering team to document and reproduce bugs Surface trends and insights from customer feedback to the team at large to inform product choices Lead select strategic projects to improve the support experience, inter

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play: Build and maintain performant backend systems and applications that drive real-world experiences Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Champion engineering best practices—automated testing, peer reviews, observability, and elegant design Lead and influence architecture decisions that prioritize scalability and simplicity <span data-contrast=&quo

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations Build the enablement calenda

COMPANY OVERVIEW: The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with the ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW: As an Associate Creative Director (Art) at The Kitchen, you’ll support the creative director to help lead a team of talented creatives to craft and write culturally resonant campaigns. Working alongside another ACD (Copy), you’ll collaborate with a diverse group of experts to craft ideas that move people and generate buzz. Whether it's a quick-turn trend activation or a thoughtfully crafted TV spot, you’ll be at the forefront of shaping work that captures attention, earns media, and inspires action. RESPONSIBILTIES: Creative: development and execution of campaigns, ensuring ideas are fresh, culturally relevant, a

About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description The Data Platform Team is part of the Data Organization and is responsible for designing and building modern scalable, secure and reliable data platforms and data pipelines. With the data platforms, we will be able to serve the product/customer data needs, improve operational efficiency and increase revenue. What you’ll be doing Building secure and scalable data platforms that support our product/customer needs and power data driven decision making. Writing high quality and robustly tested code, mostly in Java and Python. Understanding business/data needs and growth to build the right solutions. Documenting your work to support our rapidly-scaling company. Interfacing with internal business stakeholders and technology partn

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Quality is our competitive advantage. Every member of our fully remote team is a maker at heart, caring deeply about the quality and feel of our work. While the industry optimizes for speed and metrics alone, we believe that craft and quality have lasting value. Quality creates gravity — it pulls people toward our team and product rather than requiring us to push. This philosophy drives everything we do, from product decisions to hiring choices. For this role, we expect robust design skills, sharp product thinking, and the ability to engage in technical discussions. We work in small, autonomous project teams, where engineers are paired tightly with designers to explore ideas, build prototypes, deploy internal builds, and ultimately ship to customers. You will be a key element of projects from beginning to end. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America and Europe. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs Spot opportunities to redesign or refine key screens and flows, as well as smaller qualit

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Linear is becoming a much broader product than people realize. With agents, mobile workflows, and new modalities, there’s a growing gap between what Linear can do and what people think it can do. This role exists to close that gap. We’re looking for someone who will live inside the product, discover what’s possible, and show the world. That means figuring out the most compelling use cases for Linear’s AI agent, demonstrating real workflows that teams can adopt, and getting those stories out through whatever format works best, whether that’s a tweet, a video, a blog post, or a live demo at a conference. The goal is to help people understand what they can actually do with Linear and make that feel concrete and exciting. Think of it as a product-obsessed marketer who is genuinely technical and knows how to communicate with depth. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Deeply understand Linear’s product, especially our AI agent and newer capabilities, and continuously discover productive, real-world use cases that teams would care about Crea

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Linear is becoming a much broader product than people realize. With agents, mobile workflows, and new modalities, there’s a growing gap between what Linear can do and what people think it can do. This role exists to close that gap. We’re looking for someone who will live inside the product, discover what’s possible, and show the world. That means figuring out the most compelling use cases for Linear’s AI agent, demonstrating real workflows that teams can adopt, and getting those stories out through whatever format works best, whether that’s a tweet, a video, a blog post, or a live demo at a conference. The goal is to help people understand what they can actually do with Linear and make that feel concrete and exciting. Think of it as a product-obsessed marketer who is genuinely technical and knows how to communicate with depth. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Deeply understand Linear’s product, especially our AI agent and newer capabilities, and continuously discover productive, real-world use cases that teams would care about Crea

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Quality is our competitive advantage. Every member of our fully remote team is a maker at heart, caring deeply about the quality and feel of our work. While the industry optimizes for speed and metrics alone, we believe that craft and quality have lasting value. Quality creates gravity — it pulls people toward our team and product rather than requiring us to push. This philosophy drives everything we do, from product decisions to hiring choices. For this role, we expect robust design skills, sharp product thinking, and the ability to engage in technical discussions. We work in small, autonomous project teams, where engineers are paired tightly with designers to explore ideas, build prototypes, deploy internal builds, and ultimately ship to customers. You will be a key element of projects from beginning to end. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs Spot opportunities to redesign or refine key screens and flows, as well as smaller quality issues an

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features. The Global Growth team is at the forefront of innovation at Lyft, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As an Analytics Lead, you will collaborate with our world class team of engineers, product managers, and designers to think critically about the current rider and driver experience and implement product enhancements to facilitate market growth. The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. This role will help define Lyft’s strategy for growing luxury modes, setting the strategic roadmap for pricing, driver pay, and product development. In this role, you will help us tackle problems such as: How should we be pricing our premium Luxury products? Who are our current Luxury riders and what segment is most likely to grow our rider base? How can we best merchandise Luxury rideshare products within the Lyft app? What product features or app changes would improve the rider experience and motivate riders to take more Luxury rides? How do coupons and incentives motivate riders and drivers in premium segments? What