It Butler Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, evolving environment. You will drive and execute against the team's roadmap, oversee performance management and SLAs, report relevant metrics to leadership, and serve as an escalation point for the team. This is a full time hybrid role that will be held from our San Francisco Hub with at least 2 days in office per week. What you'll do at Figma: Lead and develop IT Operations in San Francisco Hub by coaching and supporting the San Francisco IT Operations team and contractors Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation Lead and own IT projects f

Role Overview The Sr. Executive / Assistant Manager – IT Procurement will be responsible for managing end-to-end procurement activities for IT Hardware, Software Applications, IT Infrastructure, and related technology products/services. The role will involve sourcing, vendor identification, RFQ/RFP management, commercial evaluation, negotiations, purchase order processing, contract coordination, and vendor performance management. The position will work closely with IT, Information Security, Finance, Legal, Business, and other internal stakeholders to ensure timely procurement of technology solutions at competitive commercial terms while maintaining compliance with procurement policies, approval workflows, contractual requirements, and audit standards. Key Responsibilities 1. IT Hardware Procurement  Manage end-to-end procurement of IT hardware and peripherals such as laptops, desktops, servers, storage, networking equipment, printers, monitors, accessories, and other IT devices.  Understand technical requirements and specifications received from IT/Business teams and translate them into appropriate procurement requirements.  Identify, evaluate, onboard and manage suitable OEMs, distributors, system integrators and authorized channel partners.  Float RFQs/RFPs, obtain competitive quotations, prepare comparative statements and conduct commercial evaluations.  Negotiate pricing, payment terms, warranty, AMC, delivery timelines, replacement terms and other commercial conditions.  Benchmark market prices and identify cost optimization opportunities.  Coordinate with IT and vendors for product availability, delivery, installation, commissioning and warranty support.  Track hardware procurement spend and maintain relevant procurement records. 2. Software & Application Procurement  Manage procurement and renewal of SaaS, software licenses, enterprise applications, cloud-based applications, productivity tools, security software, and other IT solutions.  Coordi

Job Title: Co-Op, IT Operations - Summer 2026 Location : Vancouver, BC (on-site) Term : 4 months Start Date: September 14th, 2026 Openings : 1 Overview : We’re looking for a Co-op on the team to help us provide IT support to Hootsuite owls and solve both small as well as large technology problems. Under close supervision, you’ll support the Helpdesk ticket queue, deploy laptops plus hardware peripherals, AV challenges and work closely with the Global IT team to execute IT projects. This position is based in Vancouver, Canada. WHAT YOU’LL DO: Support the build and deployment of laptops for new users as well as end users as needed Support closing of our Macbook leases by configuring, wiping, recording laptop data as required Set up, install, modify, configure, maintain desk hardware in the office Receive offboarded hardware and update workflows as well as management system based on that Input and update assets in the hardware asset management system as governed by Helpdesk’s processes and procedures Work closely with Hootsuite’s global Helpdesk team to identify and resolve issues by following processes Document procedures and solutions in our ticketing system and follow up with clients to ensure full resolution of issues Set up, install, and troubleshoot Google Meet Hardware in the office Assist with setting up loaner laptops to AV gear for interviews or smaller company events Keep team documentation updated as processes and stakeholder need change Assist in departmental projects that require IT time and resources Creating tickets and moving tasks through agile workflow as work is completed WHAT YOU’LL NEED: Experience troubleshooting basic to advanced Mac problems Experience troubleshooting Windows OS problems and working knowledge of Dell laptops Experience working with meeting room hardware, AV gear to support meetings Experience working in agile environment a bonus Proven ability to translate technical issues into understandable language for end-

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, IT SOX PMO, you'll own information technology (IT)-specific Sarbanes-Oxley (SOX) compliance activities and serve as a subject matter expert for IT general controls (ITGCs) and IT application controls (ITACs). You will be an individual contributor, reporting to the Senior Director, SOX PMO Leader within the Chief Accounting Officer's organization, you'll directly support the Senior Manager, IT SOX PMO in strengthening GitLab's IT SOX program, preparing new and changing processes and systems for SOX requirements, and advancing automation in a high-growth technology environment. You'll combin

We're looking for someone to join the Datadog Procurement team and help expand the Strategic Sourcing group. Make an impact by being a trusted subject matter expert in several buying categories and continuing to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead strategic sourcing for enterprise SaaS and IT categories - owning net-new purchases and complex, high-spend renewals through a documented, collaborative evaluation process, with action plans built well ahead of renewal dates. Own software license and subscription strategy, right-sizing entitlements, minimizing shelfware, and replacing last-minute buying with forward-looking renewal and demand planning. Lead the IT hardware procurement team responsible for purchasing, sourcing, and replenishment (laptops, peripherals, networking, office AV), balancing demand with headcount and multi-region growth while leveraging OEM/distributor relationships and buying scale. Lead the transformation of IT Procurement (hardware and SaaS licenses) from transactional to strategic - standardizing processes, introducing supplier-management discipline, and establishing operational metrics and KPIs. Develop strong, trusted relationships with stakeholders and collaborate on strategizing the purchase plan, negotiating pricing and other business terms with vendors on net-new purchases and complex, high-spend renewals, partnering cross-functionally with Procurement Operations, Legal, Security, IT, and Office Operations to ensure compliant, scalable execution. Create pricing models based on vendor proposals to quantify various buying scenarios related to our future growth and current demand Manage and develop a direct report, with

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's IT team powers the tools and experiences every employee relies on to do their best work. As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance teams, and you will own the full operations lifecycle: asset management, onboarding logistics, procurement, ticketing, and the communications that keep employees informed. You'll also be the connective tissue between HR, Talent, and IT translating hiring velocity into seamless day-one experiences at scale. About the Job Lead the IT Operations team across logistics, onboarding, and procurement. Partner with

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview The Director, IT Core Infrastructure is a senior technology leader responsible for the strategy, transformation, delivery, and operations of SIE’s global core infrastructure capabilities. The role leads a broad, globally distributed organization spanning internal networks and client access, core network connectivity across physical sites, cloud and on-premise infrastructure, and enterprise endpoint management across mobile, Linux, Windows, and Mac platforms. Reporting to the Senior Director of IT, this role leads through multiple managers and is accountable for the performance, security, scalability, reliability, resilience, and user experience of Core Infrastructure services. The Director will translate enterprise strategy into clear priorities, investment decisions, and multi-year roadmaps while balancing transformation, operational performance, technical debt, risk, and cost. This leader will drive the evolution of Core Infrastructure toward highly automated, software defined, self-service, and increasingly autonomous operating models. The role requires the technical credibility to lead across infrastructure disciplines and the breadth to shape technology strategy, lead transformation, influence across organizational boundaries, and take on

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We are seeking a strategic and technically fluent Lead, IT Audit to join our Finance team reporting to the Head of Internal Audit. This is a broad, high-impact role spanning both IT SOX compliance and operational IT audits. You will help establish and elevate our technology controls program end to end — owning the IT SOX lifecycle, designing the IT general and application controls framework, embedding AI and automation into how we test and monitor controls, and delivering value-added operational IT and cybersecurity audits that strengthen how the company builds and runs its systems. You will partner with leaders across Engineering, Security, IT, Finance, and the business to ensure sound technology controls are built into how the company operates as we scale. This role is ideal for someone who thinks like a builder, not just an auditor — someone who can translate complex control and security requirements into practical, scalable processes in a fast-moving SaaS environment with modern cloud architecture and complex data flows. This role can be based in either San Francisco or New York City. We work from our offices on M

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: At SpaceXSI, the IT Data Engineering team implements and supports applications to help internal customers meet their operational needs. We establish processes for continual improvement, guide administration, and partner with multiple stakeholders on a project-to-project basis. Our mission is to keep the business running effectively while maintaining a healthy application environment. RESPONSIBILITIES: Help lead SpaceXSI's data strategy by implementing established ETL patterns, creating and supporting dependable infrastructure, and reusable components. Partner with business and engineering teams to prioritize requests and consistently deliver excellent results against time-sensitive priorities. Collaborate effectively in a fast-paced environment using strong interpersonal communication skills. BASIC QUALIFICATIONS: BA/BS in a related field (Computer Science degree preferred) Minimum 5 years of relevant experience, preferably in an enterprise environment Strong experience with databases (Vertica, MySQL, or similar) and advanced SQL Java development experience (Spring, JEE/JSE) and proficiency in Python or other modern languages Hands-on experience with integrations

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join Micron’s AI Enablement team and help accelerate enterprise-wide AI adoption. This role is designed for engineers passionate about applying AI to real-world business challenges. You will work on rapid prototyping, automation, and integration of AI solutions that enhance productivity and innovation across diverse business areas. Responsibilities: AI Solution Development: Build and deploy AI-driven tools and workflows using platforms like Copilot Studio , UiPath , and other automation frameworks. Integration & Enablement: Connect AI agents with enterprise systems (e.g., SharePoint, M365), external APIs, knowledge bases, and ensure seamless interoperability. Process Automation: Identify repetitive tasks and design intelligent automation solutions to improve efficiency. Collaboration & Training: Partner with

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, IT Support, APAC As Team Lead, IT Support, APAC, you will be based in our Singapore office, stepping into a role to build and lead a best-in-class regional support function. You will manage a distributed team of five across Singapore and Bengaluru (comprising both dedicated support and hybrid support/engineering roles) to elevate the overall APAC IT support experience. The scope of this role is to improve the overall IT experience in all our offices in APAC. You will combine strong people leadership with a strategic mindset, crafting the short- (1 year), medium- (1-3 years), and long-term (3-5 years) vision for the team while automating processes, partnering with regional (senior) management, and driving technical excellence. You are a hands-on manager helping out with support if needed. What you’ll do Lead & define success Set the Vision: Drive the technical direction of the team by developing and executing short-term (1 year), medium-term (1-3 years), and long-term (3-5 years) support strategies aligned with global business goals. People Leadership: Supervise, guide, and mentor a distributed team of 5 (2x hybrid engineers in SG, 1x support engineer in SG, and 2x support engineers in BLR). Drive Performance: Set clear individual and team goals, delegate tasks effectively, and manage performance using Adye

GAQ127R40 Team: IT Infrastructure and Operations About the Role At Databricks Information Technology, we are a product-led organization transforming how we work—from the ease of using our IT services to the applications we develop to scale seamlessly during rapid growth. As a Site Reliability Engineer (SRE) , you will bridge the gap between software engineering and systems architecture. You will be a core contributor to the IT Infrastructure team, owning the evolution of core infrastructure and observability platforms. This role requires a strong software engineering mindset and deep technical breadth to deliver high-quality, scalable solutions for "immature" system problems. Your focus will be on building resilient, automated infrastructure that empowers development teams and ensures our cloud environment is cost-optimized, secure, and highly available. The Impact You Will Have Architect and Automate: Design and deploy production-grade infrastructure on cloud platforms (AWS/Azure) using Infrastructure as Code (IaC) tools like Terraform or Pulumi. Reliability and Performance Engineering: Optimize system performance, architecture, and scaling to ensure maximum uptime and minimal latency for critical IT services. CI/CD Excellence: Architect robust deployment pipelines (e.g., GitHub Actions), managing both hosted and self-hosted runners for specialized build requirements. Observable by Default: Create underlying infrastructure to ensure new internal applications are secure and have logging, metrics and alerts enabled by default. Agentic ToolingI: Build internal AI plugins, and automation scripts to streamline developer workflows and enhance operational efficiency. Incident Response: Focus on subsequent data usage, incident management workflows, and creating necessary dashboards to maintain service health. Participate in a shared on-call rotation, leading rapid incident response and technical troubleshooting for production outages.Facilitate blameless post-mortems

About the team: Rubrik secures and accelerates the world's AI transformation. As AI agents reshape the enterprise, we're again defining what comes next, and Rubrik IT's job is to prove it on Rubrik itself. We're building a thinking enterprise: applications that don't just record the business but help run it. They learn from our data, act through our own agents, and improve with every decision.We want AI practitioners who know B2B go-to-market from the inside, whether you've built it across a scaled enterprise or inside the Salesforce platform. You're ready to move the work itself, from manual and judgment-heavy to agent-run and agent-assisted. About the role: You'll own GTM AI end to end and are accountable for its outcomes, building agents and internal products that carry the work in production alongside GTM leaders, engineers, and sellers. You don't just use tools. You treat AI as a high-trust collaborator, core to how you solve problems. You're low-ego, thrive in fast-moving environments, and test emerging capabilities to find simpler, more powerful ways to deliver. What you'll do: Define the vision, strategy, and roadmap for AI-powered products that support the end-to-end seller journey. Conduct thorough needs assessments, gather requirements from sellers and stakeholders, and use data-driven insights to prioritize AI/ML features with the highest ROI and business impact. Ship agents and AI tools in production that lift seller productivity across account planning, pipeline, prospecting, acquisition, and relationship management. Prototype quickly with AI tools, validating logic and data flows before engineering engages. Partner with Engineers, AI architects and sales operations to turn models into scalable products, and with Enablement to drive adoption. Stay current with the latest trends in AI/ML, B2B sales technology, and the competitive landscape to identify new digital product opportunities. How you operate You can pitch, and you unblock. You walk into a room

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks You will regularly work with Micron’s Business Units to ensure solutions meet or exceed business requirements. In this role you will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. Provide support for technologies maintained within the Unix/Linux compute platforms, including OpenShift Partner globally with Micron IT Operations, Engineering, Security, and Architecture teams across I&O and business units Ensure adherence to SOX, security, and regulatory compliance requirements Drive innovation, automation, and standardization of compute and container platforms Use scripting languages and tools to automate tasks, system builds, and change management (Ansible, shell, Python, etc.) Perform proactive monitoring, health checks, and capacity planning for Linux and OpenShift environments Contribute as necessary to IT project execution Continually work to improve Linux compute, OpenShift environment. Propose and implement system enhancements that will improve the performance and reliability of systems Collaborate with IT Operations Manager to continually improve operations through routine monitoring of system performance metrics, review of system log fil