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It Support And Services Manager Jobs

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Explore current it support and services manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

M
2mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As the Regional Portfolio Manager at Micron, you will be responsible for supervising projects, operations, and maintenance that provide support and resources for your sites. In this position, you will lead all aspects of cost estimates and maintain multiple Site Facilities budgets. You will work with vendors to ensure processes are followed, provide clear direction for delivery, and review metrics and ongoing benchmarking for quality completion. You will apply available resources to meet company and departmental goals as well as vendor-provided metrics. You will also work with a team fluent in Artificial Intelligence and enhancing AI Agents and workflows for day-to-day efficiencies. Responsibilities: Be the face of the NMS Global Workplace (GW) team in Boise Responsible for Business Unit alignment on growth and space needs Actively handle Executive Assistants expectations and support services Own and handle financial projects and variance reporting for the Boise NMS site functions Partner with essential team members, i.e., IT, Audio Video, Security, Environmental Health and Safety, Boise Operations, Boise Projects, ID1 Construction on coordination and site strategy Single Point Of Contact (SPOC) for Boise Cushman & Wakefield (CW) supplier team local engagement Leverage AI to make your work more efficient Responsible for successful Boise NMS soft and hard services delivery, which includes leading

artificial intelligenceaiproject management
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Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Major Accounts is an exciting and rapidly growing division within our EMEA Account Management revenue business. Reporting to the Vice President, the Enterprise/Strategic Account Director will collaborate with both internal support teams and external partners to offer market-leading technology and strategic guidance to our key customers. Key Responsibilities: Manage a number of key Major Accounts ($6M - $10M ARR), focusing on both retention and growth beyond traditional upsell — including geographic, brand/parent group expansion and cross-sell expansion. Develop and execute strategic account plans and go-to-market strategies based on a deep understanding of customer business needs and objectives, aligning Bloomreach products and services to client goals. Serve as the primary point of contact for economic bu

airecruitmentCRM
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P
3mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Security Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms. About the role: You will develop security capabilities to secure Plaid infrastructure and sensitive data access. You will lead the team’s strategic planning in collaboration with the manager and other senior engineers. You will own, maintain, and build Plaid’s security infrastructure and services like IAM Gateway, Key Management System and Network Firewall. You will consult with product engineers to ensure Plaid services meet security standards. You will help educate and support other engineering teams to improve security in

awsairust
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Harvey
📍 London• Full-time
11 days ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Workplace Coordinator, you'll support the day-to-day workplace experience in our London office — helping to keep operations running smoothly while contributing to initiatives that elevate our environment and support Harvey's growth. As a central point of contact for employees, guests and building management, you'll work closely with the Workplace Manager and partner with People Ops, IT and other support functions across everything from onboarding and events to day-to-day facilities. This is a practical, people-first role for someone who takes pride in the workplace experience and brings both structure and warmth to everything they do — helping to create an inclusive office environment that reflects Harvey's values and culture. This is a fully in-office role based

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SonicWall
📍 Bengaluru• Full-time
1mo ago

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Job Summary We are seeking a experienced Oracle DBA to manage and optimize our Oracle E-Business Suite 12.1.3 environment, with a roadmap to upgrade to 12.2 or migrate to Oracle Cloud. The ideal candidate will have deep expertise in Oracle database administration, EBS application support, and performance tuning, along with familiarity in tools like SharePlex and Hyperion. This role is critical to supporting financial closure cycles and ensuring database reliability and performance. Key Responsibilities: Administer and maintain Oracle EBS R12.1.3 environments, including patching, cloning, backups, and upgrades. Lead and support the upgrade path to Oracle EBS 12.2 or migration to Oracle Cloud Infrastructure (OCI). Support month-end, quarter-end, and year-end financial closure activities, ensuring system stability and performance. Perform database cloning for development, testing, and troubleshooting purposes. Troubleshoot and optimize SQL queries and PL/SQL code for performance and reliability. Monitor and optimize database performance, availability, and scalability. Manage concurrent managers, workflow services, and EBS application components. Implement and maintain database security, backup/recovery strategies, and di

sqlawsazure
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SonicWall
📍 Pune• Full-time
1mo ago

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Job Summary We are seeking a experienced Oracle DBA to manage and optimize our Oracle E-Business Suite 12.1.3 environment, with a roadmap to upgrade to 12.2 or migrate to Oracle Cloud. The ideal candidate will have deep expertise in Oracle database administration, EBS application support, and performance tuning, along with familiarity in tools like SharePlex and Hyperion. This role is critical to supporting financial closure cycles and ensuring database reliability and performance. Key Responsibilities: Administer and maintain Oracle EBS R12.1.3 environments, including patching, cloning, backups, and upgrades. Lead and support the upgrade path to Oracle EBS 12.2 or migration to Oracle Cloud Infrastructure (OCI). Support month-end, quarter-end, and year-end financial closure activities, ensuring system stability and performance. Perform database cloning for development, testing, and troubleshooting purposes. Troubleshoot and optimize SQL queries and PL/SQL code for performance and reliability. Monitor and optimize database performance, availability, and scalability. Manage concurrent managers, workflow services, and EBS application components. Implement and maintain database security, backup/recovery strategies, and di

sqlawsazure
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P
15mo ago

Quant Library Developer, Macro Technology. A Career with Point72’s TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one, helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity; all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Design, build, and extend core C# analytics services, APIs, and libraries used across the Macro business. Develop and operate high-performance distributed systems with strong guarantees around correctness, latency, and scalability. Build real-time and historical analytics services supporting pricing, risk, and global market data workflows. Design and maintain time-aware (historical and real-time) data models and services, ensuring consistency across analytics use cases. Develop and integrate derived data pipelines and datasets used in research, backtesting, and production analytics. Contribute to API design, data modeling, and system architecture for shared analytics platforms. Integrate analytics services with batch and streaming data pipelines across research and trading workflows. Partner closely with quants and portfolio managers to translate investment requirements into robust platform capabilities. Contribute to

pythonkubernetesartificial intelligence
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Plaid
📍 San Francisco• Full-time• Remote• $151.2K – $194.4K/yr
28 days ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We're looking for a Creative Producer to manage the end-to-end production of creative work across Plaid's marketing and brand campaigns, from paid ad content and growth marketing assets, to event activations, to partner and customer marketing deliverables. This role partners closely with marketing, brand, and design to keep creative work moving: intake is clear, timelines are realistic, quality bars are met, and nothing falls through the cracks between "we need this" and "it's shipped." You thrive on variety. One week you might be managing production for a paid digital campaign, the next coordinating creative for an on-site event activation. This is an execution-focused role: you take defined project plans and briefs and run them with rigor, using sound judgment on day-to-day production decisions while partnering with your manager/stakeholders on more ambiguous or higher-stakes calls. Responsibilities Manage production for paid marketing campaigns, coordinating asset creation, timelines, and approvals across creative and marketing stakeholders Support partner and customer marketing projects, producing creative deliverables that meet both brand standards and partner/customer requir

REMOTElogistics
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SA
Snorkel AI
📍 New York• Hybrid• $220K – $300K/yr
2mo ago

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role We're looking for talented and versatile Product Engineers to join our team. In this role, you'll build end-to-end products — from front-end interfaces through the APIs and services that power them — that make sophisticated workflows simple for our users. You'll work closely with product, design, and engineering teams to translate complex requirements into elegant, high-quality experiences, moving fluidly across the stack to get the job done. We are looking for talented Engineers who bring strong technical depth in React and TypeScript (and are comfortable working further down the stack when needed), a sharp product sense, and a passion for building software that makes sophisticated workflows feel intuitive. What You'll Do Build, ship, and maintain high-quality product features with full ownership from design through production, working across the front end and, as needed, the services that support it Enable operations teams to move fast by building the right abstractions and tools that provide safe use of agent workflows Collaborate with designers, product managers, and engineers to define and implement solutions that push the product forward Contribute to architecture decisions across the stack — advocating for scalability, maintainability, and clean code principles Drive best practices for accessibility, responsiveness, and cross-browser compatibility within your team Design and build APIs and services where a feature calls for it, ens

typescriptpythonreact
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Plaid
📍 San Francisco• Full-time• Remote• $190.8K – $262.8K/yr
3mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Senior Data Scientist - Network Value (Plaid App) The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go. You’ll be a Senior Data Scientist supporting Plaid App, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions

REMOTEpythonsqlmachine learning
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Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Engagement Services Consultant (ESC), Integrations is a new, consultant-level role within Samsara's Engagement Services team in Customer Success. You will partner directly with our largest Enterprise customers in a focused, roughly three-month engagement to understand their operational processes, map how those processes connect to the Samsara platform, and translate that understanding into a well-defined, build-ready request for our Solutions Integration Services (SIS) team. This role complements the Engagement Services Manager (ESM) and SIS teams. It ensures every integration request reaches SIS with validated requirements, aligned stakeholders, and documented processes. This role can be office-based or fully remote. This is a remote position open to candidates residing in Mexico You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whet

REMOTEsalesforce
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PG
PlayStation Global
📍 San Mateo, Canada• $198.6K – $297.8K/yr
1mo ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Manager, Legal Technology Services San Mateo, CA ROLE OVERVIEW The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio. KEY RESPONSIBILITIES The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas. Build and Lead Legal Technology Services Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support. Define the function's operating model, servi

artificial intelligenceaifinance
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Business Solutions Manager improves operational processes and supports critical business strategies by managing the development, implementation, and maintenance of application systems. Leads multiple projects and oversees developers to ensure specifications are met. Provides input to strategic decisions that affect functional areas of responsibility. May give input to developing the budget. Capable of resolving escalated issues arising from operations, which require coordination with other departments or regions. Key responsibilities: Establish and maintain a regional IT strategy supporting plans based on Global IT strategy and needs Identify and help solve problems affecting business solutions and work closely with Global/local IT peers and business stakeholders to analyze business systems and make recommendations for technical and process improvements Work on harmonization of local business processes, aligning with Global business processes Manage IT staff (onsite, remote, in-house, and third-party outsourced teams) and drive both project implementation and daily IT operational support management Collaborate and work closely with the business teams and extended IT teams both globally and regionally (systems analysts, solution architects, developers, security SMEs) to transform business requirements into scalable system solutions Respond quickly to shifting market dynamics and business demands, and when appropriate, work with key leadership to mitigate project or operational risks or to prioritize projects Act as the Japan IT Business Partner to serve as single point of escalation for strategic and critical tactical issues raised by the local and global stakeholders Liaise between Japan, the rest of Asia, and global headquarters to exchange best practices, learn about global trends, and propose new services or features to different functions that could help achieve Japan’s busi

project management
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HALA
📍 Riyadh• Full-time
1mo ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technolog

gitaiswift
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RJ
1mo ago

About the role As a Professional Services Sales Manager, you will use your technical and sales expertise to lead Rubrik’s pre-sales Service engagements to scope, propose, and close Professional Services alongside the core Rubrik platform. You'll be a critical partner in helping Account Executives and Sales Engineers close deals by giving customers the confidence they will achieve their goals after the sale. Expertise in Change Management and Transformation — People, Process, and Technology — is critical to crafting services work streams aligned to each customer's long-term strategy. You'll lead scoping calls and Path-to-Production workshops, size services investment, and partner closely with Sales, Professional Services delivery, and Resilience Guardian teams throughout the customer lifecycle. As Rubrik scales AI-enhanced tools into the services sales motion — pipeline management, forecasting, quote automation, project scoping, SOW generation — you'll have the opportunity to help shape that evolution and grow your career alongside it. What you'll do Lead the pre-sales process for complex opportunities — understanding customer business and technical objectives, scoping engagements, and building the services business case Partner with Account Executives and Sales Engineers to position Professional Services and Advanced Services offerings, methodology, and value — helping them close bigger deals faster and exceed quota Build proposals, quotes, and SOWs, increasingly leveraging AI-enhanced workflows to accelerate turnaround Work closely with Professional Services delivery, Support, and Resilience Guardian stakeholders to align pre-sales scope with post-sales success Own and drive services pipeline, forecasting, and bookings Deliver on-site and remote scoping calls and Path-to-Production workshops with Professional Services Specialists Ability to travel up to 10% of the time Experience you'll need 5+ years of technical and sales experience, ideally in Professional

REMOTEaiauditing
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