It Support Associate Jobs

System Support Analyst, #1114 Clearance: Ability to obtain the required government Public Trust security clearance Location: Hybrid D.C. Metro Area Hours: Monday - Friday 12 PM to 8 PM EST Join Dev Technology Group as a System Support Analyst, where you will play a key role in supporting a system that automates critical processes for our government customer and noncitizens in the US. This role requires a strong understanding of Microsoft Windows 11 OS and the ability to provide client-side application support. You will work independently and collaboratively, contributing to an important government mission. What You'll Be Doing Participate in Agile ceremonies and contribute to continuous improvement as part of an active Agile development team. Collaborate with team members and stakeholders to monitor the system, maximize uptime, and analyze issues and trends. Identify and document resolutions for future reference in similar situations. Alert clients, client IT staff, and team members to issues, and work with them to troubleshoot problems. Rotate with team members on Tier II support, assisting users with system issues and questions. Learn new technical skills as needed to support the program. Required Education, Experience & Skills Associate's degree and at least 2 years of work experience providing system support Passion for solving complex software challenges with the ability to research a problem, identify a root cause, and recommend/implement a solution Comprehensive understanding of the Windows operating system and experience troubleshooting the Windows OS and desktop hardware issues General understanding of registry settings and group policies Basic understanding of Active Directory and Networking concepts Excellent written and verbal communication skills Strong interpersonal skills with the ability to practice diplomacy and professionalism Ability to work independently and as part of a team, demonstrating initiative and following directions as

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Fluency in Turkish required Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections fo

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun, fast-scaling global business. Part of the DoorDash team, we're building a global logistics platform that can deliver (almost) everything in your city, to your door, in minutes. Today, our products are used by 55+ million registered users, who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. We're now looking for a Merchant Onboarding Associate to join our team. The role is located in our brand-new office in Carlsberg Byen, Copenhagen. What you'll be doing As a Merchant Onboarding Associate, you'll play a key role in setting our restaurant and retail partners up for success by creating high-quality menus and assortments and handholding them through the onboarding process. You'll be responsible for ensuring that every partner's offering meets Wolt's standards, giving them the best possible launch experience on our platform. Day to day in this role, you'll: Create menus and assortments for our restaurant and retail partners Stay in dialogue with partners to ensure alignment on their offering on Wolt Work across internal and external systems (for instance, using AI tools to support your work) Assist the team with anything onboarding-related (gear kitting, photo up

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented, a great communicator, and excited to work in a fast-paced tech environment? Do you want to play a key role in supporting local businesses while being part of one of the Nordics' most dynamic tech companies? Then you might be the person we’re looking for! Wolt is a Finnish technology company best known for our food and retail delivery platform, connecting customers with great restaurants and stores in over 30 countries. In Sweden, we’re continuously expanding our presence across cities and towns—bringing more great food, convenience, and opportunities to our users and partners. As we grow, we’re strengthening our local teams to ensure every partner on the Wolt platform gets the support and tools they need to thrive. Join us in shaping the future of local commerce in Sweden! Job Description As Wolt Sweden continues to scale, we’re looking for a Merchant Services Associate to join our local team. In this role, you’ll be a key player in ensuring our merchant partners—from small cafes to major retail chains—get the guidance, support, and insights needed to succeed on the Wolt platform. You’ll act as a trusted point of contact for our partners, helping them onboard, operate smoothly, and continually improve their performance. If you're som

Capco Associate Talent Program – Houston June 2027 About the Team: Capco is a fully independent, global management and technology consultancy providing services to the Financial Services and Energy industries. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to our clients. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter. We work in a fast-paced environment where we challenge and support one another. Individuality and ideation are encouraged. Our team strives to be trusted advisors to our clients. What is our Associate Talent Program? Our Associate Talent Program is designed for recent graduates. It starts with an intensive developmental training program to ensure that you have both the soft and hard skills to hit the ground running at a client site. Our program provides you with a strong foundation of consulting methodologies, enterprise technology standards, and personal brand development on which to build and see growth in your career within the Capco family. Examples of projects / roles include: User Experience and UI Center of Excellence: Join a team of UI experts as they work to standardize the user experience across 100 web applications at a leading secondary mortgage market player. Work closely with User Experience Designers and front-end Engineers to create a plethora of reusable components using leading web frameworks (Angular / React). Digital Transformation Initiative: Interact with a team of broad skillsets to build out an omnichannel wrapper over a core system. Engaging with a team of Designers, Business Analysts, front-end (Angular), back-end (Java), and Mobile(Android/iOS) Engineers to build out capabilities that enhance and expand the base functionality

Capco Associate Talent Program – Dallas June 2027 About the Team: Capco is a fully independent, global management and technology consultancy providing services to the Financial Services and Energy industries. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to our clients. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter. We work in a fast-paced environment where we challenge and support one another. Individuality and ideation are encouraged. Our team strives to be trusted advisors to our clients. What is our Associate Talent Program? Our Associate Talent Program is designed for recent graduates. It starts with an intensive developmental training program to ensure that you have both the soft and hard skills to hit the ground running at a client site. Our program provides you with a strong foundation of consulting methodologies, enterprise technology standards, and personal brand development on which to build and see growth in your career within the Capco family. Examples of projects / roles include: User Experience and UI Center of Excellence: Join a team of UI experts as they work to standardize the user experience across 100 web applications at a leading secondary mortgage market player. Work closely with User Experience Designers and front-end Engineers to create a plethora of reusable components using leading web frameworks (Angular / React). Digital Transformation Initiative: Interact with a team of broad skillsets to build out an omnichannel wrapper over a core system. Engaging with a team of Designers, Business Analysts, front-end (Angular), back-end (Java), and Mobile(Android/iOS) Engineers to build out capabilities that enhance and expand the base functionality o

Capco Associate Talent Program – Dallas January 2027 About the Team: Capco is a fully independent, global management and technology consultancy providing services to the Financial Services and Energy industries. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to our clients. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter. We work in a fast-paced environment where we challenge and support one another. Individuality and ideation are encouraged. Our team strives to be trusted advisors to our clients. What is our Associate Talent Program? Our Associate Talent Program is designed for recent graduates. It starts with an intensive developmental training program to ensure that you have both the soft and hard skills to hit the ground running at a client site. Our program provides you with a strong foundation of consulting methodologies, enterprise technology standards, and personal brand development on which to build and see growth in your career within the Capco family. Examples of projects / roles include: User Experience and UI Center of Excellence: Join a team of UI experts as they work to standardize the user experience across 100 web applications at a leading secondary mortgage market player. Work closely with User Experience Designers and front-end Engineers to create a plethora of reusable components using leading web frameworks (Angular / React). Digital Transformation Initiative: Interact with a team of broad skillsets to build out an omnichannel wrapper over a core system. Engaging with a team of Designers, Business Analysts, front-end (Angular), back-end (Java), and Mobile(Android/iOS) Engineers to build out capabilities that enhance and expand the base functionalit

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Senior Associate, Aggregate Reporting Physician on a permanent basis. Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career! Position Overview: The Senior Associate, Aggregate Reporting Physician position is responsible for developing, reviewing, and maintaining high-quality safety and pharmacovigilance documents that support the safety surveillance and regulatory compliance of consumer health products. It requires the ability to synthesize data from multiple sources, including individual case safety reports (ICSRs), aggregate safety data, clinical studies, epidemiological research, literature reviews, post-marketing surveillance, signal detection activities, and other safety data sources. The successful candidate will transform complex safety information into clear, concise, and scientifically accurate documents that support global pharmacovigilance activities and regulatory submissions and will work closely with Drug Safety, Medical Affairs, Regulatory Affairs, Clinical Development, Quality, and R&D teams to ensure consistent, evidence-based communication of product safety information. Main Job Tasks and Responsibilities: Prepare, review, and maintain pharmacovigilance and risk management documents for consumer health products. Synthesize safety information from multiple sources, including: Individual Case Safety Reports (ICSRs), Aggregate safety data analyses, Clinical trial safety data, Post-marketing surveillance data, Epidemiology studies, Published literature, Signal detection and evaluation activities, Benefit-risk assessments, Health Authority Assessment Reports.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the customers/merchants via call/chat. ● Oversee day-to-day management of campaigns and ensure brand consistency ● Ensure brand consistency in copy through tone, voice, and terminology ● Developing and implementing a timeline to achieve targets. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in customer support ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Account Maintenance team’s mission is to build trust with the RIAs we support by delivering a seamless, consistent account onboarding and maintenance experience. As the primary entry point for new customer accounts, we take complete end-to-end ownership of every request with speed and accuracy from initiation to resolution. As an Account Maintenance Associate, you will work with a highly motivated team providing timely and accurate execution of new account opening and account maintenance functions. You must welcome challenges, seek continuous improvement, and be eager to learn and grow within a dynamic environment. This role is based in our Clearwater, FL office(s), with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Review and process new account applications and account maintenance requests, ensuring all requests are processed efficiently and accurately. Keep records of interactions and file account-rela

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. As a Driver at Revivn, you'll play a critical role in our mission to give new life to old technology. This position is much more than driving—you're one of the primary faces of Revivn, providing white glove service to our customers while ensuring the secure collection, transportation, and handling of enterprise IT assets. You'll operate a 26-foot box truck to complete scheduled pickups throughout the Fresno area and surrounding regions, averaging 7-10 collection trips each week. You'll regularly interact with building management, security personnel, and client representatives to coordinate pickups, maintain chain of custody, and deliver an exceptional customer experience. When you're not on the road, you'll support warehouse and facilities operations by receiving and processing incoming hardware, preparing equipment for future pickups, maintaining inventory accuracy, and contributing to the overall efficiency of our operations. This is an in-person position based in Brooklyn, New York. The schedule is Monday through Friday, 7:30am-4:00pm. Responsibilities Safely operate 26-foot box trucks to transport IT equipment throughout the Fresno area and regional locations. Coordinate and execute white glove pickups of enterprise IT equipment from customer offices, data centers, and commercial buildings. Serve as a professional representative of Revivn during every customer interaction, d

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Decagon’s Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution. Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership – providing critical insights, driving operational efficiency, and getting things done. In this role, you will Operations & systems: own important day-to-day processes across GTM functions, including managing account and opportunity ownership, processing deals and renewals, driving reports and dashboard creation, operationalizing territories and more Data & analytics: monitor our CRM, records and dashboards and own various reporting for GTM leadership. Create, manipulate and analyze reports to derive data-driven insights Data quality & integrity: own the data quality of our internal systems by running regular audits and working with the team to drive long-term improvements Documentation and project management: create