It Support Associate Jobs

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer for New Markets, you’ll be leading the technical discussion with our key prospects & customers in Japan, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. You’ll be an integral part of the Sales team, working both pre and post-sales to ensure technical fit and create innovative solutions for our customers. You will also serve as a bridge between our product development team and our customers, utilizing your strong communication skills to deliver pointed and actionable feedback that our product teams might use to ensure Vanta gets 1% better every day. This role will be based in our Tokyo, Japan office with a hybrid working model. What you’ll do as a Solutions Engineer at Vanta: Partner with pre and post sales to identify, qualify and drive net new, expansion and renewal opportunities Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer Cultivate an environment of teamwork, openness, creativity, and continuous improvement Work cross-functionally to resolve customer business issues and work toward mutual goals Develop processes and workflows that allow us to build and scale

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As Manager of Technical Accounting you will work in a dynamic environment, often focused on multiple projects simultaneously across various functional groups. You will work directly on technical accounting and stock-based compensation initiatives that drive business decisions while supporting quarterly and annual filings.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As Manager of Technical Accounting you will work in a dynamic environment, often focused on multiple projects simultaneously across various functional groups. You will work directly on technical accounting and stock-based compensation initiatives that drive business decisions while supporting quarterly and annual filings.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As Manager of Technical Accounting you will work in a dynamic environment, often focused on multiple projects simultaneously across various functional groups. You will work directly on technical accounting and stock-based compensation initiatives that drive business decisions while supporting quarterly and annual filings.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a People Relations Specialist, you will partner with our Employment Counsel, People Partners, and the business to address, navigate, and productively manage people issues surrounding conduct, performance, and culture. You will be responsible for running workplace investigations end-to-end and will partner with Employment Counsel, People Partners, and Business Leaders on owning outcomes and closing out cases in a manner consistent with our culture and business values. In addition to resolving investigations and complaints, and determining appropriate disciplinary actions, you will also provide pragmatic HR advice and assist the broader People Team with other employment issues and cross-functional efforts that shape our culture, values, and offerings. Core Responsibilities Lead all aspects of People Relations cases, including: Partnering with People Partners and Employment Counsel on investigation strategy and risk assessment. Conducting interviews, preparing reports, and owning investigation outcomes and close out. Tracking and preparing status updates, coordinating input from multiple team members; and advising and overseeing disciplinary and remediation actions. Support sophisticated and/or nuanced people focused discussions around topics like performance, team dynamics, cultural topics, etc. Develop programs and training and policy content on People Relations issues and host regular training sessions for employees. Partner with People Team to create data-driven solutions that highlight employee relations trends and advise decision-making. Partner with People Partners and other internal leaders on people foc

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . CSE SRE – Systems Focus Job Description As a Software Dev Senior Engineer, you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error alerts, and continuously reducing toil through engineering. Key Responsibilities: Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership. Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development teamLead the d

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The Science desk of the New York Times is looking for a creative, energetic reporter to cover Chinese science for an English-speaking audience. We’re looking for someone who can read widely, in Mandarin and/or Cantonese, and English, and develop a large and diverse network of sources in order to find stories that dramatize the precipitous rise of China as a scientific powerhouse. Topics will include major investments and funding cuts, rising and falling academic stars, the personalities and narratives behind pathbreaking research, the rise of A.I., and more. The Science desk is a highly collaborative team; editors and reporters work closely together to embrace storytelling forms that resonate with readers, and work in an open and collaborative way with other desks of The Times. The ideal candidate will have a proven ability to translate complex scientific subjects to a general audience, and an appetite for fast, frequent filing at a range of lengths and forms — news, explainers, features, audio and video. This is an in-office position based in a New York Times bureau in Asia, and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance. The location of the role will be discussed with the recruiter during the interview process. Frequent travel will also be required. Responsibilities: Cover breaking news and produce larger think pieces and cutting-e

Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. About the team Engineering at Privy is distinguished by: High urgency—Shipping very small iterations, very fast, to learn very quickly. Product taste—Our customers are developers, and to build effective products for them requires technical knowledge —you will often be "the PM". Security mindset—A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low-latency APIs, and blockchain abstractions that are accessible to mainstream developers. At Privy, our Forward Deployed Engineers work on the company’s most important customer problems. They partner closely with customers to architect our most complex integrations and build new product features that close the gap to win deals. What you’ll do We’re looking for an Engineering Manager to lead this team as it continues to grow. You’ll be responsible for helping an outstanding group of Forward Deployed Engineers do the best work of their careers while staying laser-focused on helping Privy and its customers win. This is a high-leverage role at the intersection of customers, product development, and engineering. You’ll help the team stay

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Enterprise Foundations is the engineering team responsible for the architectural and integration work that allows Instacart's Retailer Platform to scale across the world's largest grocers. Our work spans omnichannel integrations — bringing products like FoodStorm catering and Caper Carts onto unified Instacart platform rails — enterprise extensibility (sandbox environments, configuration systems, retailer-facing tooling), and the cross-cutting data isolation work that allows Instacart's ML and Data Engineering teams to safely build per-retailer models on top of the platform. As Instacart's enterprise retail business expands to hundreds of partner brands and new international markets, this team's work is foundational to how the platform matures. We are seeking a Senior Engineering Manager to lead this team of ~12 engineers. You'll set the unifying technical

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. The mission, should you choose to accept it, is to pioneer and scale Ripple Treasury's liquidity platform into the future. If you enjoy solving complex business problems in a fast-paced, collaborative, and iterative environment this might be the right role for you! At Ripple, you’ll be a part of makers, breakers, doers, and progressives, who love to solve real problems and meet real customer needs. As an established FinTech leader in the SaaS treasury management space, our vision is to create the next-generation of technology tools for the global, corporate financial office. We are seeking an innovative and forward-thinking Engineering Manager passionate about building a world-class platform through a world-class team. Driving the technical direction the technology, the evolution of team, and the engineering excellence to make magic happen. About the Liquidity Management Team The Liquidity Management team builds capabilities that give treasury professionals real-time visibility into their organization's cash across banks, accounts, currencies worldwide. Our solutions help enterprise customers optimize how they put their money to work, fund business operations, and where to park idle cash. The team works at the intersection of complex financial workflows and modern software engineering, delivering scalable, reliable systems that process critical financial data fo

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The International Revenue Operations team is the operational engine behind Vanta's global GTM expansion. This team designs and executes the processes, systems, and operational rhythms that enable our sales, customer success, account management, and partner teams in EMEA and APAC to scale efficiently and hit ambitious revenue targets. They own forecasting accuracy, territory planning, pipeline health, compensation administration, and cross-functional collaboration across the international GTM org. The team's work directly drives revenue predictability, operational efficiency, and GTM excellence as Vanta expands globally, with the international market being one of our fastest-growing parts of the business. As the Director of International Revenue Operations, you will have a front row seat to building and scaling this massively impactful area of our business. What you’ll do as a Director, International Operations at Vanta: Build and lead a team of 4 revenue operations professionals supporting Vanta's international GTM organisation across pre-sales and post-sales functions Own the operating rhythm for EMEA and APAC revenue teams, including forecasting, pipeline inspection, territory management, and quarterly business reviews Partner closely with international sales leadership to drive forecast accuracy, identify pipeline gaps, and remove friction in the sales process Design and implement scalable processes for lead routing, opportunity management, comp administration, and performance tracking across multiple regions Collaborate with global RevOps leadership, Business Systems, and GTM Analytics to ensure consistency while adapting f

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description Wirecutter is a product review website owned by The New York Times Company that rigorously tests consumer products and then recommends the best items in a range of categories. We're a group of experts and fanatics who love what we do, and the discerning readers we attract appreciate our integrity and editorial independence. Wirecutter has built a tremendous business on an affiliate model, growing audience and revenue year over year. We are looking for an Operations Director, Advertising to lead the strategy and operations of our growing advertising business – a new and growing business for Wirecutter. About the Role You will maximize Wirecutter's advertising opportunity. This will involve partnering with other teams to expand supply, strengthen sponsorships, and ensure new product-driven ad experiences. You will partner with NYT Advertising and Product teams, and Wirecutter teams. You will be the connective tissue between Wirecutter's revenue team, our newsroom and product partners, and the broader NYT advertising organization. As a result, you will set up our inventory, packaging, and operations to meet growth targets. This is a hybrid role, reporting to the Vice President, Revenue, NYT Wirecutter, and works with the Wirecutter revenue team leaders, NYT Advertising, NYT Ad Mission and Wirecutter at large. You can typically expect to be in the office 3 days per week. Responsibilities: Be the connector between Wirecutter teams

About Perplexity Perplexity is the answer engine for the AI era. We are scaling a fast-growing enterprise business and building the operating system that runs it. Our GTM stack is modern, API-first, and Snowflake-native. We build before we buy, and we ship. The Role We are hiring a Sales Systems Engineer to own the technical layer underneath our enterprise sales motion. This person runs CPQ, account and lead scoring, data orchestration, and the integrations that connect Salesforce, Snowflake, and the rest of our GTM stack. You will be the technical owner of how deals get priced, quoted, scored, routed, and tracked. You will work directly with sales, finance, marketing ops, and product to build a system that scales from where we are now to a billion-dollar-ARR business. This is a builder role. You should be equally comfortable writing SQL in Snowflake, building Salesforce flows, configuring CPQ rules, debugging a Workato recipe, and shipping a Python script to fix a data problem before the seller notices. What You Will Own CPQ: Quote-to-cash configuration, product catalog, pricing rules, approval workflows, discount governance, contract generation. Partner with Finance and Legal on guardrails. Scoring: Account scoring, lead scoring, PLG activation scoring, intent signal aggregation. Build and maintain scoring models in Snowflake, push scores to Salesforce via reverse ETL. Data orchestration: Polytomic, Hightouch, and Workato pipelines that move data across Snowflake, Salesforce, NetSuite, Apollo, Unify, and the rest of the stack. Own SLAs, monitoring, and breakage response. Salesforce engineering: Flows, validation rules, formula fields, custom objects, Apex when needed, Lightning page configuration, permission sets, sandbox management. Integrations: API-level integration work across our GTM tools. Build custom connectors when off-the-shelf does not cut it. Routing and ownership: Account routing logic, opportunity assignment rules, territory management, ROE enforceme

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Quality leadership within Manufacturing Operations, the Senior Reliability Scientist is responsible for leading reliability activities across complex, high-performance systems. Working closely with established reliability experts and cross-functional teams, this role uses experimental data and advanced modelling to inform design decisions, validate product reliability and optimise serviceability strategies, including spares provisioning. The Team The Quality team within Manufacturing Operations is responsible for ensuring product robustness, reliability and lifecycle performance across Graphcore’s hardware portfolio. The team includes experienced reliability specialists and works closely with technology research, chip, board, system design, platform and operations teams to translate reliability insights into actionable improvements across the product lifecycle. Responsibilities and Duties: · Define and refine reliability requirements across silicon, board and system levels, working in partnership with research and design teams · Apply ad

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As an Enterprise Sales Manager you will own a portfolio of mid-market and enterprise grocery retailers and co-pilot the end-to-end commercial strategy for Storefront Pro adoption. Alongside cross-functional Business Development retail account owners, you'll be collaborating on new logo acquisition within the context of Storefront Pro. Core to this role is the ability to navigate a complex SaaS sale with integrated components across Fulfillment, Order Management (FoodStorm), Carrot Ads, and more. You’ll be responsible for building executive relationships, shaping retailer-specific value propositions, and closing complex, multi-stakeholder deals. Your ability to structure deals that drive durable, mutual value is critical. Other internal collaboration partners include Product, Strategic Finance, Legal and Connected Stores Strategy & Planning. This