It Support Dublin Jobs

Role Description: We are seeking a Senior Technical Implementation Engineer to join Commercial Cyber Operations. This person will lead hands-on technical work across varied customer environments. Compliance Leads will own NIST SP 800-171 interpretation and assessment readiness; this engineer will design, implement, and validate the systems that support those requirements. Responsibilities: The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. Assess unfamiliar customer environments and lead technical implementation plans with the Compliance Lead. Configure and secure Microsoft 365, GCC High, Azure, Entra ID, Active Directory, Google Workspace, Google Cloud Identity, and hybrid environments. Design, migrate, and operate endpoint-management programs across multiple mobile device management and unified endpoint management platforms, including Jamf and Microsoft Intune. Implement identity, multifactor authentication, least privilege, endpoint security, logging, vulnerability management, patching, backup, and recovery controls. Configure and troubleshoot Windows, macOS, iOS, Android, networks, firewalls, VPNs, segmentation, DNS, and secure remote access. Work directly with customer IT teams, service providers, and vendors to resolve complex technical issues. Validate completed work and produce clear configuration records, diagrams, evidence, and runbooks. Guide other implementation engineers and turn repeatable work into standards, scripts, and automation. Minimum Experience and Qualifications: Senior-level experience designing, administering, securing, and troubleshooting varied business IT environments. Strong hands-on experience with both Microsoft and Google environments, including Microsoft 365, Entra ID, Active Directory, and Google Workspace. Broad mobile device management

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview The Customer Support Specialist serves as the frontline connection between the company and its customers, ensuring every customer receives timely, accurate, and empathetic assistance. This role combines technical problem-solving, client communication, and product expertise to help users get the most value from our solutions. The ideal candidate is proactive, detail-oriented, and passionate about providing exceptional customer service. They thrive in a fast-paced environment, enjoy helping others, and are eager to continuously learn new technologies and processes. This position works closely with Customer Success, Product, and Development teams to resolve client issues, enhance user experience, and contribute to the ongoing improvement of company tools and resources. Key Responsibilities Provide exceptional technical and product support to clients through various channels, including ticketing systems (e.g., Service Cloud, Jira, or similar), Help Center, CRM, phone, and email. Maintain subject matter expertise on company products, services, and industry sta

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Lead delivery of best-in-class end-user technology services across the firm, shaping the support model and directly improving the client experience Build and operate hands-on support for PCs, laptops, video conferencing solutions, mobile devices, and collaboration tools to enable high-performance teams Troubleshoot and resolve complex hardware, software, and connectivity issues with urgency, clear communication, and client-focused outcomes Develop and deliver training, documentation, and knowledge articles to increase technology adoption and client self-sufficiency Automate repetitive operational tasks and implement scripting solutions to improve reliability and reduce mean time to resolution Manage small and large-scale technology projects by producing written project plans, coordinating resources, and delivering timely status reports Partner with vendors and on-site service providers to establish service levels, coordinate escalations, and

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve technical issues and advise customers on our platform. This role will report to one of our Technical Support Engineering Managers and is based on-site 5 days per week in San Mateo, CA. What You'll Do Hands-on Troubleshooting: Dive into complex network, hardware, and software problems on Verkada's platform Level Up Fast: Become the go-to expert customers trust for smart system design and integration advice Communicate with Impact: Translate heavy technical concepts into clear, sharp advice on phone calls, li

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment. What You'll Do Hands-on Troubleshooting: Dive into complex network, hardware, and software problems on Verkada's platform Level Up Fast: Become the go-to expert customers trust for smart system design and integration advice Communicate with Impact: Translate heavy technical concepts into clear, sharp advice

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment. What You'll Do Hands-on Troubleshooting: Dive into complex network, hardware, and software problems on Verkada's platform Level Up Fast: Become the go-to expert customers trust for smart system design and integration advice Communic

Design, develop, and deploy innovative IT, OT, IoT, embedded systems, automation, AI, and analytics solutions to support Adani Skills & Education's digital transformation initiatives, training infrastructure, and industrial use cases. Source: Adani Group | Job ID: 57375

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As part of our growing, global Product Support team, you will be a critical driver in delivering exceptional user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality. You will take ownership of complex, technical user issues and work across teams, including Engineering and Product, to resolve them. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with Stripe's key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiati

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to an Engineering leader, the Staff Engineering Coordination Support role is responsible for coordinating engineering activities across multiple teams, ensuring effective planning, execution tracking, communication, and operational alignment. The role acts as a central point of coordination for engineering programmes and initiatives, helping teams manage priorities, dependencies, risks, and delivery commitments while supporting efficient collaboration across the organisation. This structure follows the Graphcore job description guidance for role summaries. The Team The Engineering Coordination team supports the effective operation of engineering functions across Graphcore. The team works closely with engineering leaders, technical specialists, project stakeholders, and business partners to improve visibility, facilitate communication, coordinate planning activities, and enable successful delivery of engineering objectives. The team provides operational support that helps engineering groups work efficiently across projects, teams, and locations. Responsibilities and Duties Coordinate engineering planning a

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Customer Support Team helps customers improve their experience using Plaid Products through collaborative issue resolution. We are: Customer-obsessed Problem Solvers Technically Savvy Collaborative Today, Plaid Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected. We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with our Go-to-Market, Engineering, and Product teams to reach a solution. As we continue to grow, we’re looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical technical issues. In this role, you will manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, technically minded, and most importantly - customer-centric. They have an interest in learning more about financial services, and are excited to help customers

Treasury Application Support Engineer A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Support our Treasury team across repurchase agreement trading, margin, and stock loan workflows in a fast-moving front-office environment Proactively identify and resolve highly complex and business-critical production issues with urgency by diagnosing root causes, coordinating fixes, and keeping stakeholders informed through completion Monitor mission-critical workflows, data feeds, and scheduled processes to ensure service levels are met throughout the trading day Analyze application and data issues that affect financing, margin, and borrow activity, and drive timely remediation with technology partners Partner with development teams to translate recurring support themes into clear requirements, priorities, and durable platform improvements Support Margin and Stock Loan teams by ensuring applications, reports, and data flows are available and accurate Coordinate application releases by validating changes, completing post-de

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: • Develop, maintain, troubleshoot and support software systems for manufacturing semiconductors; these systems schedule, track, manage and report on products produced at World-wide Micron Fabs • Work closely with customers to understand their needs and make suggestions to resolve production and process issues • Collaborate on a world-wide scale in gathering and evaluating customers’ requirements and specifications • Provide incident and problem management for MES systems • Provide technical support to customers as needed for problem identification and resolution • Provide constant update and training to customers and support personnel on applications, tools, utilities and new features required to track the products and tools in the FAB • Participate in testing of new software releases with all sites to ensure smooth release of changes to production • Track, analyze and report service health indicators, including availability, latency, error rates, throughput and capacity utilization, proactively identifying reliability risks and improvement opportunities • Leverage AI-enabled tools, AI Assistants, and Generative AI solutions to improve operational efficiency, accelerate incident troubleshooting and root cause analysis, enhance system monitoring and observability, automate repetitive operational tasks, and continuously improve MES servi

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Provide white-glove technology support and advice to our Executive Management team Diagnose and resolve issues across PCs, laptops, mobile devices, software, and video conferencing solutions with patience and empathy Advise on current technology and corporate policies with practical recommendations Manage expectations clearly and professionally during incidents and service requests Coordinate with local, off-site, and global technology service providers to maintain excellent service standards Develop written project plans for new technology initiatives Provide rotational 24/7 on-call support and travel domestically and internationally as needed WHAT'S REQUIRED Minimum of four years of experience in a client service, desktop support, or technical support role Bachelor’s degree from an accredited institution with a concentration in technology, computer science, or a related discipline Previous experience supporting investment professionals in the financial industry

Reports to: Senior Manager, Product Support Location: Remote Ireland Compensation Range: €32,000 to €42,000 base, plus bonus and equity. *This role requires Tuesday-Saturday work days.* What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC