Jobs in Bgc

Can you keep customers moving when the product doesn’t? We’re looking for a Product Support Specialist who can do more than answer questions. You’ll need to understand the product, troubleshoot problems, find workarounds fast, and keep customers informed when things go wrong. With AI handling the straightforward questions, you’ll take on the challenges that require human judgment, resourcefulness, and ownership. When an issue needs deeper technical expertise, you’ll work with our Technical Support Specialists to get to the bottom of it. Think you can solve problems before they become disruptions?

Product Support Specialist EviSmart | Global Continuity Team • On-site • Full-Time • Night Shift We're looking for a Product Support Specialist who can help customers resolve software issues and keep their operations running. Our customers are dental labs and dentists around the world who rely on our software every day. When something isn't working, we need someone who can understand the problem, find a practical solution, and keep the customer informed. What You'll Do Assist customers with software issues, questions, and troubleshooting. Understand how our products work and how customers use them. Find temporary workarounds when an immediate fix isn't available. Manage support tickets and follow through until issues are resolved. Work with Technical Support and Engineering teams on more complex issues. Provide clear and timely updates to customers during incidents. Identify recurring problems and help prevent them from happening again. Help improve our support processes and knowledge resources. What We're Looking For Experience in software product support, application support, or SaaS customer support. Strong problem-solving skills and the ability to troubleshoot software issues. Good written and verbal English communication skills. Ability to explain technical problems in simple terms. Familiarity with ticketing systems and basic technical troubleshooting. Ability to prioritize issues and remain calm under pressure. A proactive mindset and willingness to learn

Evident | Nimbyx Group of Companies • BGC, Taguig | Fully Onsite About the Role We're looking for a Head of Finance to lead our Philippine finance operations and ensure our accounting, reporting, and regulatory compliance are accurate, efficient, and well-managed. This is a hands-on leadership role. You'll oversee the local finance team, take ownership of our Philippine financial operations, and work closely with our Canada Finance team and Manila leadership. We're looking for someone who doesn't just manage financial processes but knows how to improve them. What You'll Do Accounting & Reporting: Own month-end closing, financial statements, reconciliations, and general ledger accuracy. Tax & Compliance: Ensure timely BIR, SEC, and other government filings, including statutory audits and payroll-related remittances. Cash Flow & Budgeting: Manage cash flow, banking, payables, budgeting, forecasting, and financial reporting. Internal Controls: Establish and improve financial processes, approval controls, and compliance procedures. Team Leadership: Lead and develop the Manila finance team, ensuring accountability and consistent performance. Global Collaboration: Coordinate with Canada Finance on intercompany transactions, financial reporting, and group accounting standards. What We're Looking For Licensed CPA in the Philippines (required). At least 8 years of experience in finance and accounting, including 3 years in a leadership role . Strong kno

Network & IT Support First Principles Engineer & Senior Team Member We’re hiring for our Network & IT Support team , but we’re not looking for someone whose idea of a good day is closing 20 tickets. In fact, we’d rather you prevent those 20 tickets from being created in the first place. Our team is small. Two people support close to 300 employees across Manila, Canada, and a 24-hour operation. That means we need engineers who think differently. When the same issue happens for the third time, we don't want you to become faster at fixing it. We want you to ask why it's happening at all - and eliminate it. When you see repetitive manual work, we expect you to ask whether it can be automated. When equipment, Wi-Fi, network infrastructure, endpoints, access, or security controls are likely to become problems, we want you checking them before employees discover the problem for you. When something breaks at 2 AM and you're the person on shift, we need you to be able to investigate incomplete information, form your own hypotheses, eliminate possibilities, make sound decisions, and restore operations without waiting for someone senior to tell you what to do. And when everything is working? Don't wait for the next ticket. Look at the environment and ask: What could fail next? What keeps repeating? What are we doing manually that shouldn't be manual? What can I simplify, automate, standardize, document, monitor, or permanently eliminate? That's what ownership means he

EviSmart Senior Full Stack Developer "Most developer roles put you one layer from the product. This one puts you at the build layer of a platform that 2,000+ dental labs depend on — and your code ships to 28 countries." 📍 BGC, Taguig City, Philippines • On-site • Full-Time WHAT EVISMART IS BUILDING EviSmart is the leading dental Autopilot system operating across 28 countries in a $40B healthcare industry — and the Manila team builds and ships it. Not an MVP. Not a pilot. Live, in production, with thousands of dental labs and dentists depending on the platform every day to run their business. We have multiple in-house AI teams building the next generation of dental design automation — and Manila is where it gets operationalized. We are one of the few genuinely AI-first companies in the Philippines. The models are being built here. The product is scaling here. The opportunity is here. WHY THIS ROLE, WHY NOW The AI layer for the dental industry has not been built yet. The product is proven, but the sprint team building it is growing — and this hire is the build layer that makes the rest of the pipeline work. The person who joins now as Full Stack Developer doesn't inherit a finished queue. You will be the engineer who sets the standard for what "done" looks like in a sprint — building the features that internal operations teams and 2,000+ dental labs depend on daily, and doing it to the quality gate, sprint after sprint. The habits and practices you establish here