Lead Expert Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Development & Partnerships team aims to advance our company goals by working with partners to augment product experiences, drive user engagement, accelerate user and revenue growth, distribute our products and services, and raise brand awareness. As Figma's product portfolio and user base continue to evolve, the team plays a critical role in connecting our platform to a broader network of builders, developers, and solution partners. We're looking for a thoughtful people leader and product partnerships operator to help scale the impact of our growing team. Reporting to the Director of Product Partnerships, you will initially lead a small, growing team of Partner Managers responsible for product-area portfolios and scaled programs. You will translate Product Partnerships priorities into clear portfolio plans, coach the team to deliver excellent partner outcomes, and build the operating rhythms, standards, and cross-functional alignment that allow the organization to scale. This role is ideal for someone who combines strong people leadership with product judgment, operational rigor, and a track record of bringing complex technology partnerships to life. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead, coach, and develop an initial team of 3-5 Partner Managers who own product-area portfolios and scaled partnership programs; set clear expectations, provide actionable feedback, and support strong per

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role We are seeking an Integration Product Manager to lead the integrations that power daily operations for Registered Investment Advisors (RIAs). In this role, you will be responsible for the workflows and tools that connect Addepar with key ecosystem partners, primarily focused on Salesforce and Custodial integrations. You will partner closely with engineering, design, and client experience teams to scale our custodial workflows and evolve our Salesforce integration toward intuitive, self-service onboarding and management. As part of Addepar’s data and AI platform, you will identify and integrate AI-driven capabilities that improve our user experience and workflows. You will engage comfortably with technical teams on API specifications and data discovery and you will focus on guiding feature delivery, crafting and executing on the roadmap, and ensuring measurable outcomes for our RIA clients. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. What You’ll Do Build a deep understanding of our CRM and Custodial Document workflows, learning how RIAs rely on Addepar’s integration ecosystem for their daily operation

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for an experienced Sr Manager, Technical Program Management to lead a team of TPMs in our Engineering org. Our R&D PMO is a new team within GitLab Engineering, so this is a great opportunity to help build out a new function and define the future of Program Management at GitLab. This individual will be responsible for leading a team of TPMs of varying levels, all working on different areas of the Product. The Sr. Manager, Technical Program Management will work closely with Product and Engineering leadership to ensure that TPMs are assigned to high priority programs and that they are succe

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: We have an exciting opportunity to join Sony Interactive Entertainment, PlayStation. We seek a senior full-stack web developer within the DevNet team. DevNet is our web portal used worldwide by which developers interact and supply their content onto the PlayStation platform, including games, movies, music and more. This senior engineer would be responsible for helping us balance the challenge of modernising a mature and fully featured application while making our industry-leading portal even better. The ideal candidate would have worked on and supported large web projects before in an agile SCRUM team, with demonstrable experience in all levels of web application development. The candidate should be willing to lead the development team when necessary and support the current leadership team, and also have a desire to move into a leadership position. If this is you, please apply! What you’ll be doing: Develop and support a large-scale web application while contributing to its ongoing modernisation. Build new cloud-based services using technologies such as Go, TypeScript and AWS. Create high-quality front-end experiences in close collaboration with Product and UX. Help break down features, plan achievable iterations and contrib

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers. You ensure every customer achieves success with Trustpilot — from onboarding and adoption to measurable results and advocacy. Your mission is to maximise product adoption, strengthen customer health, and reduce churn, ensuring customers realise ongoing value and remain engaged, satisfied partners. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. Adoption & Value Realisation: Drive measurable Business Adoption across your customer portfolio to deliver tangible results. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager. Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities. Voice of the Customer: Collaborate with Product to share structured customer feedback and insights that inform roadmap improvements. Operational Excellence: Maintain accurate health metrics, notes, and success plans in CRM f

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Customer Success Architects , you will lead a distributed Asia Pacific team of Customer Success Architects Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Sr Director of Customer Experience, APJ , you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption st

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Engineering Manager, Production Engineering - Observability An overview of this role You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand GitLab.com and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost. In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecastin

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Project Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Phoenix, AZ; Dallas, TX; or Birmingham, AL. We are seeking a highly motivated Project Manager III to lead medium to large-scale projects and strategic initiatives. This individual will be responsible for managing complex projects from initiation through implementation, partnering with cross-functional stakeholders to deliver business outcomes while ensuring compliance with regulatory requirements and organizational standards. The ideal candidate will have experience leading projects in highly regulated industries. Key Responsibilities: • Lead multiple concurrent projects, ensuring delivery within scope, schedule, and budget. • Develop comprehensive project plans, timelines, governance structures, and stakeholder communication strategies. • Partner with business leaders, technology teams, risk partners, compliance organizations, and o

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake's Revenue Operations organization is seeking a Director, Field Operations to support our USMajors Sales organization. In this role you will partner with cross functional teams in defining, landing and executing our key strategic priorities. You will apply your strategic planning, financial acumen, creative thinking and deep analytic background to sales engagements. Reporting to the Senior Director, Global Field Operations, you will play a critical part in providing insightful analyses and actionable recommendations to the sales leadership team that will influence strategy and implementation of objectives that appropriately reflect our business goals. Our hyper-growth environment requires an ever-evolving approach to managing our go-to-market strategy, and increasingly, that means using AI as a core part of how the team plans, analyzes, and executes. In this role you will get to: Serve as a strategic operating partner to USMajors Sales leadership, translating business priorities into a focused operational agenda, territory designs, and optimal resource allocation. Lead and scale a high-performing Field Operations team, setting clear expectations, coaching strategic judgment, and building talent for expanded organizational responsibility. Represent the voice of the

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Fullstack - Finance Engineering Platform (L6) As a Staff Software Engineer on the Finance Engineering Platform team within the Platform group, you'll own the frontend technical direction for the systems that transform trading, payment, and transfer activity into accurate financial records. This team builds the internal control plane where Finance and Accounting teams monitor financial health, investigate reconciliation breaks, and take governed action. You'll turn ambiguous operational problems into cohesive, scalable user experiences and establish the patterns that enable Finance to operate with greater speed, accuracy, and confidence. What you'll do: Own the frontend technical strategy and architecture for financial reconciliation and operations products, including React and TypeScript applications for high-volume financial data, tables, filtering, visualizations, and transaction-level investigation. Lead the design of auditable human-in-the-loop workflows covering validation, approval states, error handling, permissions, and review history. Define end-to-end contracts with backend and API teams so that new data capabilities become reliable, understandable product features. Establish best practices for frontend quality across testing, accessibility, performance, observability, feature management, and safe rollout. Drive the most ambiguous a

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Essential Functions: Develop and execute demand generation campaigns through direct lead generation channels, including email, webinars, nurture programs, and ABM, aligned to marketing strategy that supports company, sales, and regional teams in achieving revenue and pipeline goals across NA, EMEA, and APAC Lead deliverables across the marketing funnel, managing campaign timelines, workflows, and cross-functional dependencies to create a predictable and healthy demand engine across all regions Own email, webinar, and nurture program strategy, determining channel approach, audience targeting, and creative direction to drive measurable lead generation and pipeline contribution Partner closely with the paid media team to align direct channel programs with paid campaigns, ensuring a cohesive, integrated experience for prospects across every touchpoint Collaborate with content, brand, market strategy, regional, business development, and sales teams to develop marketing strategies that inspire prospects to engage with nCino solutions Monitor and optimize defined KPIs that are meaningful and measurable (net new leads, MQLs, opportunities, pipeline contribution, ROI), contributing to quarterly demand generation goals across geographies Continually optimize direct channel programs for conversion and lead quality, making tactical adjustments to targeting, segmentation, cadence, and creative based on performance data Own campaign performance measurement across direct channels, translating data into strategic decisions that improve program efficiency, lead quality, and pipeline contribution over time Develop standardized reporting frameworks across regions to ensure consistent performance tracking and enable data-driven decision-making Lead regional demand program execution fo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role Paragraph: FinHub owns how money moves at Coinbase. Every dollar and token that enters, leaves, or moves within the company runs through this platform - fiat across ACH, wires, cards, RTP, and SEPA, crypto across dozens of blockchain networks, and internal movement across ledgers, legal entities, and customer accounts. As a Group Product Manager on the FinHub team within Platform , you'll own the systems that ensure every fund flow reaches a correct terminal state - the controls that stop unsafe movement, the detection that catches what slips through, and the remediation that recovers it. You'll set the reliability standard for money movement at Coinbase and lead through influence to hold the company to it. What you’ll do: Own the multi-year vision and strategy for money movement reliability and controls across fiat and crypto, defining per-rail service levels and resolution targets for every fund flow. Build the controls infrastructure governing money movement - determining which risk, compliance, and financial controls apply to each flow, verifying they ran, and confirming they passed before funds move. Drive real-time detection and end-to-end tracing across payment rails, blockchain networks, controls, and the ledger to identify and resolve failures fast. Scale correctness through AI agents that propose controls from product specs, tr

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an IT Service Desk Engineer on our IT team, you'll own the end-to-end onboarding operations experience that sets every new hire up for success on Day 1. This role sits at the center of how Coinbase scales onboarding support globally, partnering across IT, People Ops, Engineering, and Security to deliver a consistent, high-quality experience. You'll run the day-to-day support operations, maintain the documentation and workflows that power onboarding, and drive automation that reduces friction while keeping quality high. What you'll do: Own new hire onboarding support operations, including Slack-based troubleshooting, Day 1 issue resolution, and facilitated sessions for high-touch or specialized cohorts Manage the global onboarding support rotation, ensuring regional coverage and readiness, and train rotating team members on onboarding standards and processes Lead intake, triage, and escalation of onboarding-related requests through ticketing systems, coordinating with partner teams to resolve blockers impacting new hires Maintain the Computer Setup Guide and onboarding knowledge base, ensuring documentation stays accurate and aligned with live UI, system behavior, and operational workflows Drive onboarding workflow improvements by identifying repetitive issues and piloting low-code automations, bots, and AI-assisted support motions that reduce manual work at

As a Senior Solution Architect , you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that align with organizational goals. You will also provide technical guidance and mentorship to junior architects and engineers. Duties and Responsibilities Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions, and relevant lines of questioning that may not have been prepared in advance of the conversation Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing Partner closely with Talkdesk’s product, implementation and sales teams to identify issues, close gaps, and continuously improve SOWs and the SOW process Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap Partner with sales, product, and engineering to help prioritize products and features based on client needs Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client’s goals align with Talkdesk’s product offering and implementation methodology. Help build out department methodology and tools to improve quality and efficiency Leverage strong technical acumen to identify process improvements and technical solutions Preferred Background 3-5 years of experience in Professional Services or Consulting, or 5 years of IT project management experience in a SaaS business Experience with CX, CCaaS, and/or UCaaS solutions Software implementation or coding experience is a plus Fa

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Customer Care, Government Products team supports industry-changing products in collaboration with the U.S. Government, expanding financial access for millions of Americans. This role leads end-to-end Customer Care workstream management for Trump Accounts, developed and managed on behalf of the U.S. Department of the Treasury in partnership with BNY. The Program Manager is the single point of accountability for keeping the program's contact center obligations — to BNY, the U.S. Treasury, and Robinhood's own Legal, Compliance, Operations, Finance, Security, and Engineering teams — running on schedule and in good standing. This role is based in our Denver, CO, Westlake, TX, or Chicago, IL office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Lead end-to-end Contact Center program management for complex, cross-functional initiatives — scope, milestones, success metrics, governance structures from kickoff thr