Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Customer Success Data & Analytics (CSDA) team sets the standards for how data is used across Customer Success, building the foundational data and tooling that help CS deliver a better, more efficient customer experience. With a data engineering team rebuilding the CS data model and an Applied AI & Data Science lead embedded on the team, we’re building what analytics looks like in the AI era. As Senior Manager, Customer Success & Experience Analytics, you’ll be the analytics partner to CS leadership, shaping how the organization understands its performance and its customers, with a focus on customer experience and enablement. Reporting to the Senior Director of CS Data & Analytics, you’ll lead two analysts and bring a holistic customer view by connecting data across Care, Onboarding, Enablement, and Product. This role is ideal for a player-coach who is energized by ambiguous problems, works iteratively, and isn’t only one kind of data person. Their home base is analytics, with a real interest in data science and analytics engineering. They don’t need to be an expert in either, just passionate about expanding their knowledge, something AI tools now put within reach for anyone. This role will work hybrid 2 days / week out of our Boston office. A day in the life (Responsibilities) Run the Customer Success Business Review: Own the tools and mechanisms behind the weekly review, driving rigorous but efficient inspection of key business indicators and hosting insightful discussions with business owners about their successes and challenges. Lead Analytics for Customer Experience & Voice of the Customer: Be a major contributor to the CX and VOC programs by owning the analytics behind them: the reporting, insights, and recommendations that help the business
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The Regional Marketing Manager is a key execution engine within MongoDB's newly created AMER Marketing Hub based in Mexico City. MongoDB is looking for a driven, analytical, and experienced Regional Marketing Manager based in Mexico City to join our high-performing AMER Marketing organization. In this role, you will be responsible for driving account expansion, developer groundswell, pipeline generation and deal acceleration across North America (US/Canada) while scaling impactful virtual programs across the region. Working directly under the leadership of the LATAM Regional Marketing Lead, you will collaborate daily with AMER Regional Marketing Managers, ABM Leads, Developer Relations, and Marketing Operations. You will own, build, and execute integrated field marketing plans that encompass high-touch regional events (Developer Days, AI Builder Days, sponsorships, pipeline acceleration dinners) and scalable virtual initiatives (Skill Badge workshops and webinars). Because this role directly owns field execution in US territories, on-site presence is critical. You will spend 20–30% of your time traveling to US markets to lead event execution, partner with local sales teams, and engage directly with developers, architects, and C-level executives. Key Responsibilities 1. Program Execution & Operations Build, own, and execute an integrated marketing plan for assigned territories in North America, aligning programs directly with regional sales goals and routes to revenue Serve as a trusted partner to Sales leadership and Account Executives, understanding territory needs, strategic account challenges, and key decision-making personas Manage the regional marketing budget for assigned programs, ensuring disciplined allocation, optimization, and strong ROI Support MongoDB flagship events, regional roadshows, third-party conferences, and executive dinners 2. Scalable Virtual Programs & Developer Groundswell Lead and scale high-volume, virtual engagement pr
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We're looking for a Security Engineer with deep incident response experience to help defend Replit, a fast-moving, cloud-native AI vibe-coding platform. You'll be the person who takes charge when something goes wrong. You'll lead investigations from first signal to root cause, coordinate containment across Security, SRE, and Engineering, and keep stakeholders informed while the incident is moving fast. This isn't a pure responder role. We want a well-rounded security engineer who has run real incidents and wants to make the next one faster. You'll write the scripts, automations, and tooling that take manual work out of triage, evidence collection, and containment. You'll also turn lessons from each incident into better detections, playbooks, and platform hardening. Responsibilities Incident Response Serve as incident commander or technical lead for security incidents, from detection and triage through containment, eradication, recovery, and post-incident review. Coordinate response across Security, SRE, Engineering, Legal, and leadership. Drive decisions under pressure and keep a clear record of actions taken. Communicate incident status, impact, and risk clearly to technical and executive audiences. Participate in and help shape the security on-call rotation. Investigation & Forensics Investigate suspicious activity across cloud infrastructure, containers, identity systems, and application layers using SIEM, Cloud Logging, telemetry, and host and container artifacts. Determine scope, root cause, attacker behavior, and blast radius for confirmed incidents. Quickly assess whether emerging threats (0-days, active exploitation campaigns, bug bounty findings, customer reports) apply to Replit, and whethe
Overview: The Insights product delivers teleconferences, surveys, and in-person events to Guidepoint’s institutional and corporate clients. Teleconference transcripts are housed in a searchable portal covering diverse industries and topics, helping clients make informed decisions. All content features Advisors from Guidepoint’s global network and is curated by former investors, sell-side analysts, and industry professionals. As the Project Manager on the Insights team, you will serve as both a hands-on recruiter and a coach for our team of Associates and Research Managers. You will lead by example—actively sourcing, engaging, and securing high-quality advisors while also training and mentoring the team to optimize their performance. This role is ideal for someone who thrives in a fast-paced, high-volume environment, has strong recruiting and communication skills, and enjoys developing junior talent. This is a hybrid position out of our New York office. What You’ll Do: Identify and recruit senior industry experts with private equity exposure for our teleconferences. Conduct outreach via LinkedIn, email, and phone to secure expert participation. Work closely with our moderators to understand subject matter and manage the team to source the best advisors. Track and manage expert pipelines, ensuring consistent engagement and conversion. Train and mentor a team of Associates, helping them develop strong recruiting and communication skills. Monitor individual and team performance, providing feedback and coaching to improve results. Implement best practices in expert recruitment, refining outreach strategies and messaging. Collaborate with senior leadership to refine team processes and optimize recruitment efficiency. Set team goals, track progress, and ensure deadlines are met in a fast-moving environment. What You Have: 2+ years of experience, including at least 1 year as a Project Manager. Comfort with high-volume outreach (e.g., cold calling, cold emailin
We are seeking a driven, experienced commercial attorney who thrives in a fast-paced environment to fill the position of Legal Counsel - Procurement. You will work closely with internal business resources, procurement stakeholders, legal and other stakeholders across the enterprise to lead high value, high visibility and high impact procurement negotiations, while also ensuring all third-party agreements meet MongoDB’s contracting standards. You work both independently and as part of a team that values quality, fun and collaboration. We are looking to speak to candidates who are based in Toronto, ON for our hybrid working model. Responsibilities Serve as the primary legal partner to global Procurement and advise cross-functional stakeholders on third-party contracting matters Draft and negotiate buy-side agreements, including SaaS, software, marketing, facilities, professional services, and real estate agreements Provide practical legal guidance on complex, high-value, and high-risk procurement transactions, including escalation and resolution of issues requiring cross-functional stakeholder input or business leadership approval Develop and maintain scalable procurement and legal review processes Develop and maintain legal knowledge-management resources, including procurement playbooks, templates, and other institutional knowledge resources Identify opportunities to leverage technology, automation, contract lifecycle management tools, and emerging legal and AI technology to scale procurement legal support Develop and deliver training and practical guidance to Procurement and business stakeholders on contracting processes, legal requirements, negotiation strategy, risk allocation, and common contractual issues Maintain awareness of emerging legal and commercial issues affecting procurement, including developments relating to data privacy and security, artificial intelligence, intellectual property, technology contracting, and vendor risk, and incorporate releva
We are seeking a driven, experienced commercial attorney who thrives in a fast-paced environment to fill the position of Legal Counsel - Procurement. You will work closely with internal business resources, procurement stakeholders, legal and other stakeholders across the enterprise to lead high value, high visibility and high impact procurement negotiations, while also ensuring all third-party agreements meet MongoDB’s contracting standards. You work both independently and as part of a team that values quality, fun and collaboration. We are looking to speak to candidates who are based in New York City, NY or Austin, TX for our hybrid working model or remotely in the United States. Responsibilities Serve as the primary legal partner to global Procurement and advise cross-functional stakeholders on third-party contracting matters Draft and negotiate buy-side agreements, including SaaS, software, marketing, facilities, professional services, and real estate agreements Provide practical legal guidance on complex, high-value, and high-risk procurement transactions, including escalation and resolution of issues requiring cross-functional stakeholder input or business leadership approval Develop and maintain scalable procurement and legal review processes Develop and maintain legal knowledge-management resources, including procurement playbooks, templates, and other institutional knowledge resources Identify opportunities to leverage technology, automation, contract lifecycle management tools, and emerging legal and AI technology to scale procurement legal support Develop and deliver training and practical guidance to Procurement and business stakeholders on contracting processes, legal requirements, negotiation strategy, risk allocation, and common contractual issues Maintain awareness of emerging legal and commercial issues affecting procurement, including developments relating to data privacy and security, artificial intelligence, intellectual property, technology
Head of Research Our work informs teams at every level of the company and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to get deep insights about our customer's behaviors and attitudes, translating them into actionable recommendations across the company. We think big about new areas, test developing concepts, and evaluate products and services once they’ve rolled out. We are looking for a Head of Product Research to lead a high-impact, mixed-method research practice spanning UX Research and Quantitative Market Research (QMR) at a pivotal moment in the company's evolution. In this role, you will build and lead a research function that generates actionable understanding of our users and their unmet needs, partnering across Product, Design, Engineering, and go-to-market teams to ensure insights are heard, applied, and reflected in strategic decisions. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own the research agenda mapped to our highest-priority product and business questions, setting the standard for how insights translate into decisions from framing through synthesis, storytelling, and follow-through. Champion a mixed-method approach—selecting qualitative, quantitative, or combined methods based on the strategic question—and serve as a thought partner to Design, Product, Data Science, and Engineering leadership. Lead and unify a combined UX Research and Quantitative Market Research (QMR) function, ensuring coordinated methodology and a holistic view of use
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. As a Data Solutions Architect , you will lead the strategy, architecture and delivery of enterprise-scale data and analytics solutions for our clients. Working across data architecture, software engineering, cloud platforms, analytics engineering and client advisory, you will translate business priorities into secure, scalable, well-governed and cost-effective solutions. You will partner with executive stakeholders, business leaders and technical teams to define data roadmaps and target-state architectures, evaluate technology options and guide delivery from proposal and estimation through to implementation, enablement and support. You will help clients modernise fragmented data environments and establish trusted data products, intuitive analytics experiences and reusable engineering capabilities that deliver measurable business value. This role also provides technical leadership across multiple projects and teams. You will mentor engineers, facilitate architecture reviews and technical workshops, establish standards and best practices, and act as a trusted adviser who can challenge assumptions, identify opportunities and influence strategic decisions. Key Responsibilities: Lead the design and governance of modern data warehouses, data lakes, lakehouse platforms, semantic layers, dimensional models, master data strategies and analytic
Key Attributes As a Senior Manager, you’ll be an accomplished and effective member of the Teneo Consulting team, leading client engagements with the support of Directors and Managing Directors, developing junior colleagues, and bringing a strong understanding of how data, AI and emerging technology can create measurable business value. You will operate at pace, demonstrate ownership and sound judgement, and be comfortable influencing and constructively challenging senior stakeholders. You will combine strong attention to detail with the ability to see the bigger picture, ensuring analysis and recommendations are rigorous, well-structured and executive-ready. Key Responsibilities Structure and lead projects or major workstreams of complex engagements, working directly with a Director or Managing Director and taking day-to-day ownership of delivery, team performance and client outcomes Demonstrate a strong consulting skill set, leading complex research and analysis, translating business problems into clear hypotheses and practical solutions, and structuring high-quality written output Develop the ‘answer’ from initial hypothesis through refinement and validation with senior colleagues and clients, combining rigorous analysis with sound commercial judgement Lead AI diagnostic and strategy engagements, framing the problem, identifying and prioritising AI use cases, and developing the value case to inform investment and transformation priorities. Lead AI transformation engagements from prioritised use cases through to production, orchestrating delivery across Teneo’s AI consulting capabilities, client teams and external vendors, and maintaining a clear focus on adoption and realised business value. Manage case teams on a day-to-day basis, including planning and delegating workload, coordinating multidisciplinary contributors, and providing coaching and development support to junior colleagues &n
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. As a manager of Applied AI Engineers for Anthropic's Megas segment, you will lead a team of deeply technical engineers embedded with our largest and most strategic accounts. These companies are partner-customers: they are among our biggest revenue drivers and also some of our most important go-to-market distribution channels. Each one consumes Claude to transform its own business and distributes Claude through its platforms and marketplaces. Your team works hands-on with their product and engineering organizations as they build on Claude: co-designing complex technical solutions, advising on architecture, developing evaluation frameworks, and guiding them through the most advanced implementation patterns for LLMs. You will hire, coach, and grow this team while staying close enough to the technology to set a high bar for engineering judgment. Your engineers work in account-aligned pods alongside Applied AI Architects, and you'll partner closely with pod leads, Mega Sales, Partnerships, Product, and Research. You'll guide your team from technical discovery through production deployment, turn wins at one Mega into reference architectures and patterns that compound across the others, and channel Mega-driven requirements back into Anthropic's product and research roadmap, all while maintaining our high standards for safety and reliability. This is a fast-moving space at the frontier of what's possible with LLMs, and you'll help define how we scale technical impact across our most important relationships. Responsibilities Build, coach, and grow a team of Applied AI Engineers serving Mega accounts: hire strong technical builders, develop the
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. This is a unique opportunity to help build the future of learning at Hasbro, creating a development ecosystem that strengthens leadership, accelerates business-critical capabilities, and delivers learning experiences that are distinctly Hasbro. The Director of Learning & Career Development will lead the design, development, and delivery of learning experiences that help our people grow and our business succeed. From onboarding and manager excellence to leadership development, workforce capability building, and differentiated talent programs, this leader will shape the learning experiences that support employees throughout their careers at Hasbro. This is a highly visible role that requires strategic thinking, sound judgment, and hands-on execution. The ideal candidate is a builder who can create a roadmap, earn alignment, develop a team, roll up their sleeves, and bring programs to life. They are equally comfortable facilitating a leadership session, designing a new program, partnering with senior leaders, or leveraging technology and AI to scale impact across a global workforce. A Day in the Life: Design & Execute Learning Strategy: Develop and evolve Hasbro's learning and career development roadmap, applying sound judgment to prioritize where we invest so learning supports business priorities, workforce needs, and employee growth. Partner Across the Business: Collaborate as a true team player with leaders, HR partners, and employees globally to assess capability needs,
About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About the Role In this role, you’ll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. You’re excited about this opportunity because you will… Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive culture and will be accountable for driving strong employee satisfaction scores. You’ll partner with your Shift Leads to effectively delegate daily tasks and ensure high performance from your team. Own: You will own the day-to-day operations of one of our DashMart warehouses, and in some locations, includes preparing food in a light-prep kitchen, ensuring the site processes run smoothly, efficiently and safely. You’ll own scheduling and be responsible for managing a labor budget. You will be responsible for ensuring your warehouse meets site-level metric goals. Delight customers: Lead your team in providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including our inventory and training teams to provide your team with the tools and resources to achieve this goal. Strategize: Use data to identify pain-points or areas of inefficiency within our warehouse and current processes. Design, build and execute process improvement projects to improve our warehouse operations, quality metrics, and the employee experience. We’re excited about you because… You have 3+ years’ of team
About the Team Our mission is to promote growth in local economies by building connections with businesses across the nation and expanding access to the DoorDash platform. The DoorDash for Business Account Management (Post-Sales) Team is focused on expanding revenue and deepening strategic partnerships across our managed customer base through cross-sell, upsell, product adoption, and new use-case development. While customer health and retention remain foundational, this is a growth-focused team accountable for delivering incremental revenue. Our team combines relationship management, consultative selling, and strategic problem-solving to help customers get more value from DoorDash for Business. We partner across functions to connect customers’ needs with solutions that drive measurable business outcomes. About the Role Senior Enterprise Account Managers own the strategic vision, growth, and optimization of programs for our most complex and strategically important corporate customers in North America. They lead high-value expansion opportunities across customer organizations, build trusted executive relationships, and consistently deliver against quarterly revenue and expansion quotas. This role carries a higher growth expectation, typically reflected in a larger quota and/or a portfolio of higher-value accounts. Senior Account Managers operate with a high degree of autonomy, setting account strategy, anticipating risks, and leading complex commercial conversations and cross-functional efforts with minimal direction. They also extend their impact beyond their own book through proactive coaching, scalable growth playbooks, and ownership of team-wide initiatives. You’re excited about this opportunity because you will… Own a growth-focused portfolio of our most complex enterprise customers and deliver against quarterly revenue and expansion quotas through cross-sell, upsell, product adoption, and new use-case development. Identify, develop, negotiate, and close large, s
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. This isn't a role that waits for data to break and then cleans it up. You will help design the governance standards this data runs on, in close partnership with Partner Operations leadership and our Partner Systems lead, and you will help design how partner data flows into Salesforce as our single source of truth. The bigger opportunity: clean, well-structured partner data is what makes AI actually trustworthy to build on. You will help envision and build how AI, including tools like Claude, makes partner data visible and usable for our Partner Account Managers (PAMs), from AI-assisted dashboards to forecasting support. This is a long-term, foundation-building function meant to compound in value over time. Done well, it directly shapes how leadership sees revenue, gives Partner Sales the visibility to manage pipeline and partner health proactively, and informs how we make partner program decisions. You will report to the Head of Partner Programs & Operations in the US . This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will Partner Attribution & Pipeline Health Maintain partner attribution logic, data quality, and cross-system reconciliation across Salesforce and other partner systems, ensuring MDF campaigns, marketing activities, and partner directory leads are properly captured and attributed to pipeline. Validate that partner opportunity data, including deal registration for partner-sourced deals, is accurate and properly tagged, reconciling Salesforce agai
At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU’LL WORK ON We are hiring an entrepreneurial hands-on Engineering Manager to lead Qualia’s Payments team. This is a builder/player/coach role, and you won’t just run a team - you’ll redesign how a modern Engineering Payments team operates when AI can do the first pass on nearly everything we used to do by hand. As an Engineering Manager, Payments, you've been in the fintech industry for a while and have a proven track record of success. You are comfortable leading complex, high-liability projects. You have experience making key architectural decisions and performing the research to back up those decisions. You've dealt with the consequences of your mistakes, and you know how to fight fires if necessary. You enjoy mentoring and providing support. You've thrived in different environments and realize that each team is unique. Every real estate closing ends with money changing hands: earnest money deposits, loan funding, mortgage payoffs, seller proceeds, and commissions. Qualia powers a substantial portion of U.S. residential home sales every year, totaling billions of dollars in transaction volume. The Payments team builds the systems that move those funds safely, accurately, and on time. Our engineers are entrepreneurial, pragmatic builders who move quickly without cutting corners, and who are as comfortable owning a project end to end as they are collaborating with a team. We ship frequen
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