About the role We’re hiring a CRM Manager to join our Lifecycle & CRM Marketing team. You’ll own the technical foundation behind how Chime engages members across email, push, in-app, and SMS. This is a hands-on, technical role. You’ll lead principal-level projects that make our CRM programs scalable, reliable, and healthy, including the processes the team runs on, the health of every channel, and new tools and capabilities. You’ll operate with a high degree of independence, lead through ambiguity, and know when to escalate, partnering closely with Lifecycle Marketing, Engineering, Data Engineering, Product, Data Science, Analytics, and Legal & Compliance. You’ll also help define how Chime’s CRM ecosystem evolves through data, AI, automation, and real-time personalization. In this role, you can expect to Own the strategy, roadmap, and day-to-day health of Chime’s CRM platform and channel ecosystem, setting a clear technical direction tied to member experience and business outcomes. Lead principal projects to implement, integrate, and scale new tools and capabilities, from defining requirements and evaluating vendors through rollout, adoption, and measuring impact. Monitor and improve channel health across email, push, in-app, and SMS, including deliverability, sender reputation, opt-in and reachability rates, frequency and fatigue management, and preference and consent management. Design and improve the processes behind lifecycle execution, including campaign intake, build standards, QA, governance, and documentation, so the team can move faster with fewer errors. Partner with Engineering and Data Engineering on the data foundations of CRM: event and attribute design, data flows into the platform, APIs and webhooks, and real-time triggering. Build and refine complex, data-driven journeys and personalization logic (e.g., Liquid, Connected Content, dynamic segmentation) and set the bar for technical execution across the team. Use AI tools and automation as a co
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Let us describe the challenge we offer We are looking for an experienced Head of Customer Engagement to lead and elevate the customer journey across the Benelux region. In this role, you will be responsible for creating a seamless and premium customer experience across all touchpoints, driving customer loyalty, advocacy, and business growth. You will lead the Customer Experience function, translate customer insights into meaningful improvements, and ensure strong alignment between customer needs and business objectives. A key part of the role is owning the customer communication framework and CRM strategy across the customer lifecycle. Working closely with Sales and Marketing teams, you will ensure customers receive the right communication through the right channels at the right time, creating a consistent and engaging experience. What you'll do Own and continuously improve the end-to-end customer journey across all touchpoints. Lead the Customer Experience operation across the Benelux markets, ensuring premium service delivery and strong operational performance. Drive Voice of the Customer initiatives and translate insights into tangible improvements. Develop customer loyalty, retention, and community engagement strategies. Define and optimize customer communication journeys and CRM programmes across the customer lifecycle. Partner with Sales and Marketing to coordinate customer communications and engagement strategies. Monitor and improve key performance indicators, including customer satisfaction, service levels, employee engagement, and operational efficiency. Lead, coach, and develop a high-performing customer-centric team. Collaborate closely with regional and global stakeholders to deliver a consistent customer experience. Who you are Bachelor's or Master's degree in Business, Marketing, Customer Experience, or a related field. Proven leadership experience within Customer Experience, CRM, customer operations, or related customer-facing functions. Strong knowl
Let us describe the challenge we offer We are looking for an experienced Head of Customer Engagement to lead and elevate the customer journey across the Benelux region. In this role, you will be responsible for creating a seamless and premium customer experience across all touchpoints, driving customer loyalty, advocacy, and business growth. You will lead the Customer Experience function, translate customer insights into meaningful improvements, and ensure strong alignment between customer needs and business objectives. A key part of the role is owning the customer communication framework and CRM strategy across the customer lifecycle. Working closely with Sales and Marketing teams, you will ensure customers receive the right communication through the right channels at the right time, creating a consistent and engaging experience. What you'll do Own and continuously improve the end-to-end customer journey across all touchpoints. Lead the Customer Experience operation across the Benelux markets, ensuring premium service delivery and strong operational performance. Drive Voice of the Customer initiatives and translate insights into tangible improvements. Develop customer loyalty, retention, and community engagement strategies. Define and optimize customer communication journeys and CRM programmes across the customer lifecycle. Partner with Sales and Marketing to coordinate customer communications and engagement strategies. Monitor and improve key performance indicators, including customer satisfaction, service levels, employee engagement, and operational efficiency. Lead, coach, and develop a high-performing customer-centric team. Collaborate closely with regional and global stakeholders to deliver a consistent customer experience. Who you are Bachelor's or Master's degree in Business, Marketing, Customer Experience, or a related field. Proven leadership experience within Customer Experience, CRM, customer operations, or related customer-facing functions. Strong knowl
Location: West US Region Natera is seeking an experienced Regional Director to build, lead, and develop a team of Clinical Oncology Specialists focused on Genitourinary (GU) cancers across the Western United States. This specialized sales team will drive adoption of Natera’s Signatera™ molecular residual disease (MRD) test , with a primary focus on Urologic Oncology. Key call points include Urologic Oncologists, GU Surgical Oncologists, Radiation Oncologists, Medical Oncologists, Pathologists, and other healthcare providers involved in the diagnosis, treatment, and ongoing management of patients with genitourinary cancers. Signatera is a personalized, tumor-informed circulating tumor DNA (ctDNA) assay designed to detect molecular residual disease and monitor disease recurrence. Across GU cancers, including bladder, renal cell carcinoma, and testicular cancers, Signatera provides highly specific molecular insights that can help clinicians better assess recurrence risk, monitor disease status, and inform individualized patient management strategies. The Regional Director will drive sales performance, ensure sales goals and management objectives are achieved or exceeded, and collaborate with cross-functional teams to develop and execute business strategies aligned with Natera Oncology's broader corporate objectives. Key Responsibilities Hire, coach, develop, and lead a team of approximately 10 Clinical Oncology Specialists focused on GU cancers, driving Signatera adoption and achieving regional sales objectives. Establish a strong field leadership presence through strategic business planning, coaching, CRM utilization, Core Oncology Sales collaboration, and regular field engagement. Develop and execute regional sales strategies targeting Urologic Oncologists, GU Surgical Oncologists, Medical Oncologists, Pathologists, and other key stakeholders across academic and community oncology settings. Build and strengthen relationships with Key Opinion Leaders (KOLs) specializi
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Software Engineer / Technical Lead (AI & Automation) will provide technical leadership for the design, development, modernization, and support of critical applications supporting Prior Authorization Operations (PAOps) under PBM line of business. This role will be responsible for building and maintaining scalable, cloud-native solutions that enable intelligent workflow automation, AI-driven decisioning, document processing, and business process optimization. The ideal candidate is a hands-on technical leader with strong software engineering and cloud architecture expertise, coupled with practical experience implementing Generative AI, Agentic AI, and Large Language Model (LLM) solutions in production environments. This individual will collaborate closely with Data Engineering, Data Science, Product, and Business teams to deliver highly available, secure, and scalable applications while driving innovation through AI-powered solutions. Key areas of focus include: Application architecture, development, and production support Cloud-native engineering and platform modernization Microservices and distributed systems AI/GenAI, Agentic AI, and LLM-based solutions Event-driven and streaming architectures Engineering best practices, mentoring, and technical leadership R
As a Research Manager within Datadog AI Research (DAIR), you will lead a team working on fundamental research in post-training and autonomous agents while remaining deeply engaged in the technical direction of the work. You will advance reinforcement learning, simulated environments, synthetic data generation, and evaluation methods for agents operating across complex real-world systems. You will provide technical leadership to a team of researchers and research engineers, mentor and develop highly technical talent, shape research direction, and collaborate with Datadog’s product and engineering teams to translate research advances into products. This role is designed for an exceptional researcher or technical leader who wants to maintain a strong hands-on research identity while developing and leading a high-performing team. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead research in agent post-training and reinforcement learning, setting the technical direction for ambitious research programs grounded in observability and security Guide and mentor researchers and research engineers while remaining closely involved in research strategy, experimentation, model development, and technical problem-solving Design and advance reinforcement learning approaches, post-training methods, and training loops for agents operating in complex environments Build simulated environments, synthetic data generation approaches, and evaluation frameworks that enable scalable agent training and rigorous measurement Collaborate with cross-functional teams across Research, Product, and Engineering to translate advances in autonomous agents into scalable Datadog capabilities Contribute to research publications, present at top-tier conferences su
About the Role: We are seeking an accomplished and highly driven Senior Technical Program Manager to lead strategic Sales & Marketing programs in Rubrik IT. You will own planning and delivery of high-impact cross-functional programs that span Go-To-Market, Marketing automation, Web marketing, Sales Compensation, and Partner enablement. You will provide visible leadership, accountability, and governance across initiatives, from intake and prioritization through execution, go-live, and post-implementation optimization. The ideal candidate is a hands-on leader with a proven track record delivering complex technology programs, a deep understanding of Sales & Marketing processes, and exceptional collaboration skills to partner effectively with business stakeholders and technical teams. What You’ll Do: Program Strategy & Governance Define, champion, and execute the Sales & Marketing IT initiatives, aligned to company-wide business objectives, GTM strategy, and annual planning priorities. Lead one or more concurrent, complex programs involving one or more of these domains - CRM, CPQ, Marketing Automation, Web Marketing, Sales Performance Management, and Sales Commissions. Champion responsible use of LLMs (e.g., Claude) in Sales & Marketing workflows, setting guardrails for security, compliance, and data privacy in collaboration with InfoSec and Legal. Partner with IT and business teams to translate business goals (Pipeline growth, Conversion, retention, Marketing efficiency, Partner performance) into clear program charters, success metrics, and implementation plans. Establish program governance (cadence, forums, decision-making, risk and issue management) for Sales & Marketing IT initiatives. Implement and continuously improve a unified Program Management framework and tooling (e.g., JIRA, Confluence) for Sales & Marketing IT. Leverage AI into the overall SDLC in alignment with Rubrik’s Native AI expectations. Program Delivery & Execution Cr
Role Overview We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure high-execution talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services. This role requires a commercially minded leader who operates with strategic vision and operational rigor. You will balance immediate hiring delivery with long-term talent strategy, build capability across your team, and partner with global stakeholders to deliver an integrated, global narrative for customer recruiting. Key Responsibilities Team Leadership and Operational Excellence Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations Drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units Executive Partnership and Global Alignment Serve as the primary talent consultant to SVP and C-suite leaders across Customer Success, Solutions Consulting, Professional Services, and Technical Services Synthesize recruitment metrics, market trends, and talent pipelines into clear executive summaries and actionable hiring strategies Partner with regional talent leaders in APAC to maintain comprehensive global visibility and present a unified recruiting narrative to global executive stakeholders Strategic Talent Advisory and GTM Integration Transition recruiting from a transactional service model into a strategic talent partnership that elevates overall quality of hire and long-term organizational design Collaborate closely with GTM recruiting
About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead the offshore Vertex & ERP Integrations Center of Excellence (CoE) within our growing Tax Team. The tax engine (Vertex) calculates the correct sales tax and VAT on every order across the DoorDash, Wolt, and Deliveroo platforms, and this role owns the deep technical expertise that keeps that engine accurate. As DoorDash continues to grow its global footprint across multiple business lines, we are looking for a candidate with hands-on experience implementing, configuring, and maintaining indirect tax engines, with the integration to ERP systems on both AR and AP sides, who can also lead and develop a team of configuration and testing specialists. You will be the central technical authority the rest of the platform team relies on, blending technical indirect tax knowledge, tax-engine experience, and people leadership. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead the offshore Center of Excellence — the hub of Vertex configuration, automated testing, and tax-content maintenance. You will set technical standards, oversee the work of Associate Managers, and serve as the senior point of escalation for complex configuration and testing issues. The primary focus of this position is end-to-end tax engine solutions for sales and use taxes, food and beverage taxes and fees, gross receipts taxes, and VAT — ensuring the correct tax is calculated on every product, fee, and country before anything goes live. You’re excited about this opportunity because you will… Own the technical configuration of Vertex — tax drivers, taxability mappings, custom rules, and jurisdiction logic — and lead configuration design for high-complexity initiatives. Lead and develop the offshore CoE team, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes. Design, standardize, and enhance th
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Summary: The Senior/Staff Engineer, STPG PE System will lead test development, product engineering and electrical failure analysis for automotive managed NAND and SSD BGA products across qualification, manufacturing ramp, and customer-return phases. The role partners mainly with NAND device, ASIC, firmware, and test engineering teams to deliver robust, cost-efficient test strategies, improve yield, test time, and quality, and secure the required laboratory and test infrastructure. The engineer will also apply AI tools and agents to automate engineering workflows and data analysis, while providing clear technical reports and project updates. Main Responsibilities: . Develop high quality and cost efficient SSD and Managed NAND test strategies Collaborate with Test engineering teams to define and secure required test fixtures for memory and system testing. Drive electrical failure analysis of the UFS / SSD BGA products through different phases of the product life cycle (e.g. qualification, high volume manufacturing and customer returns). Drive Yield, Test Time and Quality improvement to meet leading targ
About the role As a Commercial Sales Manager at Perplexity, you'll lead a team of Commercial Account Executives selling Perplexity Enterprise and Computer to small and mid-sized organizations. You'll be responsible for hiring and ramping the team, coaching sellers through efficient, high-velocity sales cycles, and owning team revenue targets. Responsibilities Lead, coach, and develop a team of Commercial Account Executives, providing regular feedback to drive individual and team performance Own team revenue, logo, and activity targets, with accountability for pipeline creation, deal velocity, and forecast accuracy Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement Coach the team on outbound prospecting, account prioritization, and converting existing self-serve customers into Enterprise relationships Help AEs qualify with discipline and run efficient sales cycles from discovery through close, partnering with Enterprise AEs when an account warrants a larger motion Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action You may be a good fit if 5+ years of SaaS sales experience selling to small and mid-sized organizations, with 2+ years directly managing quota-carrying Account Executives A track record of meeting or exceeding team revenue targets in a high-growth environment Experience hiring, ramping, and developing sellers Experience coaching teams to generate their own pipeline through outbound and product-led signals in a high-velocity sales motion Strong command of Salesforce, pipeline management, and forecasting Background selling technical products, ideally AI, data, or infrastructure Comfort operating without an established playbook
MKTQ427R50 As the Director of Technical Marketing at Databricks, you will lead and scale the team responsible for explaining Databricks products, and what you can do with them, at scale to technical buyers and practitioners (from data engineers, data scientists, and ML engineers to solutions architects, platform teams, security engineers, and application developers). You will own the strategy and execution of technical content in written and video form, demos, workshops, launch storytelling, and outbound evangelism that drives technical mindshare, consideration, product adoption, and ultimately pipeline. In the era of agentic marketing and AEO/GEO, your team will increasingly produce content designed to educate both humans and agents alike. You will also play an outsized role in programming the technical content for key Databricks events, such as the Data + AI Summit and Data + AI World Tour, among others. Reporting to the SVP of Product & Solutions Marketing, you will manage a team of 6+ Technical Marketing Managers (growing) and serve as the connective tissue between Product, Product Marketing, Field Engineering, and the broader technical community. This role expands the traditional TMM charter to include a stronger outbound evangelism dimension, becoming a visible, trusted technical voice externally through social media, YouTube, conferences, and the data practitioner ecosystem while continuing to own the core technical content engine that powers Summit, World Tour, workshops, and field enablement. The impact you will have: First 6 months: Assess the current TMM team's strengths, gaps, and capacity; establish a clear operating model with defined ownership areas (product coverage, content types, GEO) and a quarterly planning cadence. Own and deliver the technical content agenda for Data + AI World Tour and/or the next major Tier 1 event, achieving ≥4.5/5.0 average session ratings and measurable pipeline contribution. Launch or significantly expand at least 2 n
About the role As an Enterprise Sales Manager at Perplexity, you'll lead a team of Account Executives selling Perplexity Enterprise and Computer to Enterprise accounts. You'll be responsible for hiring and ramping the team, coaching sellers through complex enterprise sales cycles, and owning team revenue targets. Responsibilities Lead, coach, and develop a team of Account Executives, providing regular feedback to drive individual and team performance Own team revenue targets, with accountability for pipeline creation, deal execution, and forecast accuracy Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement Coach the team on outbound prospecting, account planning, and converting existing self-serve customers into Enterprise relationships Support AEs in complex, multi-stakeholder deals, including executive alignment, technical evaluation, security review, and negotiation Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action You may be a good fit if 7+ years of enterprise software sales experience, with 3+ years directly managing quota-carrying Account Executives A track record of meeting or exceeding team revenue targets in a high-growth environment Experience hiring, ramping, and developing sellers Experience coaching teams to generate their own pipeline through outbound and account-based prospecting Strong command of Salesforce, pipeline management, and forecasting Background selling technical products, ideally AI, data, or infrastructure Comfort operating without an established playbook
About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead tax platform and business projects on the DoorDash side of our growing Tax Team, with an emphasis on new integrations — new verticals, new merchants, and new product launches. This role sits at the intersection of tax, product, engineering, and the Vertex Center of Excellence — turning business and tax requirements into configured, tested, live capabilities. As DoorDash continues to grow across new verticals and merchants, we are looking for a candidate who combines indirect tax knowledge with the ability to translate business and tax requirements into clear functional system requirements, lead cross-functional delivery, and develop a team. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects on the DoorDash platform. You will partner closely with Tax Engineering, Tax Advisory & Planning (TAP), Tax Product, and other stakeholders — gathering business and tax requirements, translating them into tax-system functional requirements for the Vertex Center of Excellence (CoE) to configure, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering. The primary focus of this position is end-to-end delivery of tax features and new-vertical / new-merchant / new-product launches on the DoorDash platform, grounded in US sales and use tax, Canada GST/HST/PST, and Australia and New Zealand GST, across food and beverage and retail tax context, with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. You’re excited about this opportunity because you will… Lead tax platform and business projects on the DoorDash platform, including new vertical launches, business and enterprise merchant launches, and new product launches. Gather business and tax requirements from TAP, Tax Product, and business stakeho
About the Job: LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles. Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm. This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders. Responsibilities: People Operations Leadership Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery. Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement. Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right
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