At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role : Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality. Produce designs for new and existing features. Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud). Performs all job responsibilities in alignment with the core values, mission and purpose of the organization. Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
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We’re looking for a Training Specialist to help us build and facilitate instructor-led training workshops, subject specialist training content, and eLearning modules for our worldwide Customer Support teams. You’ll be working on onboarding and other training programs to help ensure the ongoing, long-term improvement of Customer Support Advocates’ skills, enabling them to fulfill their potential within the Customer Support team. This role is Hiring in Mexico City, Mexico and will report to Manager, Customer Support Training & Development. WHAT YOU’LL DO: Facilitate onboarding for all new Customer Support Advocates, including assessing new hires’ knowledge and providing feedback and guidance Create and lead training programs for Customer Support Advocates across our Ecommerce, Enterprise, and Escalation Center teams on technical skill-building and soft skills such as upselling techniques, contact handling when dealing with difficult customers, business acumen, troubleshooting, chat, and phone-based customer support Create and lead specialized training programs as needed with flexibility and adaptability to deliver some courses in various time zones Collaborate with the product team, Customer Support leadership, and senior Customer Support Advocates to develop and implement training for new product launches, features, and functionality Report on training feedback and results, contributing to monthly data reviews and global updates Assist in the maintenance of existing courseware and materials Assist in the maintenance of the internal knowledge base Research and present new technologies and methodologies in workplace learning WHAT YOU’LL NEED: 3-5 years experience (or equivalent combination of education and experience) in course design, course facilitation/instruction, or e-learning design/delivery Experience coordinating and delivering webinars, in-person training, and other virtual training Ability to create en
We’re looking for a Product Trainer to help us train our customers on Hootsuite and Talkwalker products and act as a key member of the end-to-end customer journey. You’ll be working with the Professional Services team to successfully launch and guide customers by educating them on how to use Hootsuite/Talkwalker products. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Mexico City, Mexico. In this role, you will report to the Manager, Product Trainer. WHAT YOU’LL DO: Understand Customer Needs: Lead internal discovery sessions with cross-functional teams (Implementation, Customer Account Management, Account Executive, and Solutions Consultant) and calls with customers to understand their business goals, needs, knowledge gaps, and expectations from training. Training Logistics: Schedule training sessions with our customers across different time zones and regions, and prepare for meetings by reviewing customer accounts to understand configuration, preparing presentation decks, and finalizing agendas. Contribute to development and maintenance of team training materials, including agendas and templates. Webinar Training: Create and present standard and customized engaging, live webinar training sessions on all Hootsuite products such as Hootsuite, Impact, Insights, Amplify, and Ads, and ensure that the content presented is understood by stakeholders and questions are answered. Onsite Training: Deliver engaging, onsite training, usually half-day sessions which involves travel to the customer’s office and training in person. Project Management: Update the training component of the project plan with relevant updates, tasks accomplished, and summary of training completed. Commitment to Customer Satisfaction: Meet and exceed quarterly Individual CSAT score target by delivering highly customized, clear, and engaging sessions that meet clients’
Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking an experienced Senior Product Designer, Mobile to lead the re-imagination and evolution of our mobile apps. You will own the full design lifecycle for our iOS and Android platforms, working with cross-functional partners to deliver seamless experiences for our global community. Ideal candidates bring a background in designing consumer-facing mobile products with international checkout experiences, with an eye toward engagement and retention, especially those including storytelling, user-generated content, search and discovery, video, and payments. The salary for this role in the United States is $158,393. In this role, you will: Define interaction and visual design standards for our mobile products. Design user-centric experiences that balance user needs and business goals, can scale, and translate globally. Own and evolve our mobile design system. Provide an international design perspective within our product org. Actively partner with our research team to conduct and analyze user research. Work with teams across Kickstarter as the company works toward building a mature ecosystem that serves our community of Creators and Backers. Collaborate with partners on cross-functional teams to ensure alignment where appropriate. About You You have solid professional experience leading design for mobile apps acros
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the role At Mixpanel, we believe design excellence is a competitive moat. In a world where AI makes it easier than ever to ship, we believe the quality of the experience — how it feels, how it builds trust, how it handles complexity with grace — that separates good products from great ones. As a Staff Design Engineer at Mixpanel, you'll sit within the design organization and lead the transformation of our design system from a component library into something far more important: the infrastructure that powers how we design, build, and ship in an AI-native world. You'll encode our craft, standards, and vision directly into the systems, tools, and workflows that every designer, engineer, and AI agent in our org builds on. This isn't a maintenance or systems stewardship role. It's a transformative one. You'll work at the frontier of what design and engineering collaboration looks like when AI writes most of the code, agents prototype from intent, and the design system is less a library and more a living foundation for everything we ship. You'll be the designer who ships production code. The engineer who holds an uncompromising craft bar. The person who sees the future of how Mixpanel will look and behave in an AI-native world, and builds the infrastructure to make it real. What you'll do Build the infrastructure for an AI-native design practice Translate Mixpanel's design standards, principles, and taste into systems that live in the code. Build a token system, component library, documentation, and guidelines that AI agents, AI coding tools, and AI prototyping workflows can reliably build on. Evolve ou
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team This role sits within the Marketing org and reports to the Global Startup Program Lead, working closely with Field Marketing to coordinate founder invites at overlapping events, with Campaign Managers to sharpen targeting using startup audience data, with Customer & Content Marketing to surface founder stories for case studies, and with Sales on warm handoffs when a founder looks ready for more direct commercial engagement. About the Role The Mixpanel for Startups program gives early-stage companies access to our platform right as they're forming habits — and it's one of our highest-leverage growth motions. As Startup Program Manager, you'll own the day-to-day execution of the program: building and maintaining partner relationships, driving founder engagement, and keeping program operations running smoothly end-to-end. This is a hands-on role for someone who knows the startup ecosystem, shows up in the right rooms, and takes ownership of turning founder relationships into real program outcomes. Responsibilities Ecosystem Partnerships Own and grow relationships with accelerators, incubators, and startup partners, identifying which connections are worth deepening and why. Plan and execute partner activations, including Demo Days and portfolio programs. Maintain a clear, prioritized view of partner relationships and priority markets, and flag where to focus next. Founder Engagement & Program Delivery Drive Mixpanel adoption within each cohort, adapting outreach and follow-up based on what's working. Design and deliver founder-facing programming that provides genuine value. Be a consis
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . Must be located in: San Francisco Bay Area or New York City About the Role This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes—not just execute within them. About the Team The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success. Responsibilities Own the end-to-end financial planning process for a major domain GTM — from brief to delivery — setting quality standards and accountability mechanisms that others follow. Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team This role sits within the Marketing org and reports to the Global Startup Program Lead, working closely with Field Marketing to coordinate founder invites at overlapping events, with Campaign Managers to sharpen targeting using startup audience data, with Customer & Content Marketing to surface founder stories for case studies, and with Sales on warm handoffs when a founder looks ready for more direct commercial engagement. About the Role The Mixpanel for Startups program gives early-stage companies access to our platform right as they're forming habits — and it's one of our highest-leverage growth motions. As Startup Program Manager, you'll own the day-to-day execution of the program: building and maintaining partner relationships, driving founder engagement, and keeping program operations running smoothly end-to-end. This is a hands-on role for someone who knows the startup ecosystem, shows up in the right rooms, and takes ownership of turning founder relationships into real program outcomes. Responsibilities Ecosystem Partnerships Own and grow relationships with accelerators, incubators, and startup partners, identifying which connections are worth deepening and why. Plan and execute partner activations, including Demo Days and portfolio programs. Maintain a clear, prioritized view of partner relationships and priority markets, and flag where to focus next. Founder Engagement & Program Delivery Drive Mixpanel adoption within each cohort, adapting outreach and follow-up based on what's working. Design and deliver founder-facing programming that provides genuine value. Be a consis
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . Must be located in: San Francisco Bay Area or New York City About the Role This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes—not just execute within them. About the Team The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success. Responsibilities Own the end-to-end financial planning process for a major domain GTM — from brief to delivery — setting quality standards and accountability mechanisms that others follow. Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . Must be located in: San Francisco Bay Area or New York City About the Role This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes—not just execute within them. About the Team The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success. Responsibilities Own the end-to-end financial planning process for a major domain (GTM, R&D, or G&A) — from brief to delivery — setting quality standards and accountability mechanisms that others follow. Define the 6–12 month financial strategy for your domain, validating assumptions with business pa
The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv
The Team + The Role The Senior Director, Demand Generation EMEA is a senior, hands-on leadership role owning Pendo's marketing pipeline across the region — UK, DACH, France, Nordics, and the Netherlands. This is a rare opportunity to shape how Pendo grows across Europe. You'll work closely with regional sales leaders to build high-performing, pipeline-generating marketing programmes from the ground up — with real visibility into commercial leadership and a direct line into how new business and customer growth gets driven across EMEA. We're not looking for someone to localise global campaigns. We're looking for a builder — someone who creates demand programmes from scratch, understands what resonates with European buyers, and can operate with genuine autonomy to lead the region. You'll report to the VP of Revenue Marketing, based in North America, and work as part of a small, focused EMEA marketing team. This is a hybrid role, based three days a week in our London office. What this looks like day-to-day Owning and delivering Pendo's EMEA pipeline contribution target across all segments and sub-regions Building original, EMEA-first demand generation programmes — digital, ABM, and account-based plays designed for European buyers Partnering closely with EMEA Sales and SAles Leaders on account plans, pipeline coverage, and deal acceleration Developing a coherent EMEA marketing strategy across diverse markets, languages, and buying behaviours — with particular depth in French and DACH Serving as the primary EMEA voice in global marketing planning, advocating for regional needs and investment Leading and developing the EMEA demand generation function, including the Director of Field Marketing Defining the EMEA co-marketing strategy with regional partners, resellers, and SIs Owning EMEA marketing performance reporting — pipeline contribution, ROI, funnel conversion, and marketing-attributed revenue Who You Are Beyond the qualifications, we hire through a specific len
The Team + The Role The Pendo for Agents team builds Pendo's AI and agent product area, a large greenfield surface where much of the architecture is being defined as the team builds. This team operates at the center of a fast-moving product space where engineering decisions shape both the customer experience and the technical foundation for future scale. As Senior Manager, Engineering, you will own technical direction for Pendo for Agents end to end and be fully accountable for delivery, engineering quality, and the talent pipeline. You will partner closely with Product, Design, Staff and Principal engineers, and adjacent Engineering leaders to make high-quality architecture decisions, guide execution, and grow a team that can move quickly without over-building. This role is based in our New York City office. What this looks like day-to-day Team leadership: Lead, coach, and manage a team of approximately four engineers today, with the role growing into ownership of two teams as the product area scales. You will support onboarding, professional development, and the growth of strong individual contributors and emerging technical leaders. Architecture ownership: Own the technical direction for the Pendo for Agents architecture end to end. You will partner with Staff and Principal engineers on build-versus-buy decisions, including when to use existing frameworks and when to build in-house. Delivery execution: Guide prioritization, planning, and execution across the team while maintaining a healthy delivery cadence. You will own delivery commitments across sprint and quarterly planning cycles and hold the team accountable to outcomes. Cross-functional partnership: Partner with Product and Design to deliver high-quality features using Agile development practices. You will align on scope, sequencing, and risk while surfacing engineering constraints early and maintaining trust under pressure. Player-coach technical leadership: Stay hands-on in architecture and technical pro
The Team + The Role Pendo’s Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services. As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements. This is a remote role based in the United States. What this looks like day-to-day Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful business outcomes with Pendo. Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that connect Pendo capabilities to desired outcomes. Product enablement and best practices: Enable customers on the full range of Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably. Custom services delivery: L
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer for the ANZ region, you will own accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our Sydney office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outco
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