At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Lyft Business organization builds the platform that lets organizations move the people they depend on employees, clients, and customers. From the foundational mechanics of a company funding and provisioning a ride to the tailored workflows that get an employee to a client meeting or home after a late shift, we sweat the small stuff to make Lyft the transportation solution businesses build their programs on. As a Staff Software Engineer on the Lyft Business Team, you will act as a critical technical leader, taking holistic ownership of complex systems that span the rider experience, the administrator experience, and the enterprise integrations behind them — defining strategic roadmaps, driving cross-functional alignment, and driving engineering excellence to improve how organizations move their people. Responsibilities: Shape the long-term architecture for systems, taking accountability for both short-term functionality and long-term health Translate high-level business goals into actionable engineering projects. Own the technical roadmap from conception to delivery, managing cross-team dependencies and mitigating risks Champion improvements in system, observability, performance, and tech debt reduction, extending your influence beyond your immediate team Establish best practices for deployment, alerting, and on-call health. Take holistic ownership of the platform's stability, tracking down issues root causes and building preventive safeguards for your immediate scope and beyond. Drive alignment across product, design, and operations. Proactively resolve bottlenecks and make decisive trade-offs to protect system architecture from competing organizational priorities Mentor and level up the engineers around you. Delegate stretch opportunities, lead cross-team reviews, and foster a culture of s
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About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Engineering Acceleration team builds products that multiply the effectiveness of OpenAI’s technical teams, helping engineers, researchers, and product teams understand complex systems, learn from what they ship, and operate reliably at scale. As AI changes how software is built, we have an opportunity to rethink engineering workflows from first principles. We’re creating tools and shared systems that turn complex data, experimentation, and technical workflows into clear decisions and useful action. About the Role In this role, you’ll lead design across two connected product areas: a real-time data exploration and observability experience for investigating large-scale system and product behavior, and an experimentation platform for safely launching changes, measuring their impact, and deciding whether to ramp, iterate, or roll back. This is more than a dashboard-design role. You’ll define the interaction models that take someone from a vague question or unexpected signal to a trustworthy answer and clear next step. You’ll work closely with engineers, researchers, data scientists, and product teams to understand the mechanics of their work and make dense technical systems coherent without flattening the details that matter. You’ll also help establish greater consistency across OpenAI’s enterprise and internal tools, developing durable patterns that support AI-native workflows and enable other designers to build more effectively. This role is based in our Seattle, WA or San Francisco, CA offices. We offer relocation assistance to new employees. In this role, you will: Lead end-to-end design for data-intensive products used by engineers, researchers, and product teams. Shape the complete learning loop: instrument, launch, observe, investigate, evaluate, decide, and iterate. Create clear, high-craft workflows for querying, filtering, comparison, drill-d
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake's Frontier Engineering (FE) Operations organization is seeking a Director, Execution Operations to run delivery at scale. Rather than operating in team-aligned silos, this function aligns to the entire business, specializing in a unique swimlane with a deep cross-functional mindset and flow. In short: this team runs delivery — think execution at scale. Reporting to the Sr. Director, Services Global Operations, you will own the end-to-end delivery operations engine — from resourcing and onboarding through ongoing capacity management — as well as the Execution mechanics that keep delivery healthy, including pricing execution, bookings support, and deal support. You will lead a team responsible for making the delivery business run with precision, predictability, and margin discipline. In This Role, You Will: Own Resource Management & Staffing: Lead resource management and staffing across the FE delivery business, ensuring the right people are matched to the right engagements at the right time. Drive Delivery Process Optimization: Continuously optimize delivery processes, removing friction and standardizing workflows so teams can execute consistently at scale. Lead Project Kickoff & Onboarding: Own project kickoff and onboarding — the backend project initiatio
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About this role The future of Operations at Adyen is built on data-driven autonomy. As AI increasingly automates the mechanics of data retrieval and trend summarization, the real value shifts to the human layer: framing the right problems, validating rigorously, and turning insight into action. You'll lead an analytics and insights function of around 10 people: a Team Lead overseeing 1 Data Engineer and 4–5 technical analysts on Foundational Data Integrity, plus roughly 4 Business Analysts focused on Business Insights, reporting directly into you. You'll support an Operations organization of over 1,000 people, working closely with the Global Operations Leadership team to turn this function from a reporting service into the strategic engine behind how Ops leadership makes decisions. What you'll do Lead and evolve the team: Set a clear vision for how the team supports business performance, planning, and decision-making, and build a high-performing group that balances responsiveness with strategic focus. Partner with senior leaders: Act as a trusted thought partner to Operations leadership on business performance, risks, opportunities, and trade-offs. Support business performance reviews with concise narratives, root-cause analysis, and clear recommendations. Own performance insight and business storytelling: Ensure the team delivers h
Customer Care Expert - Enterprise Start Date: December 14th - Training is 8-10 weeks, and will be remote. There is no PTO allowed during training, you will need to be present for each day of training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients — corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment — all while fielding incoming questions across phone, chat, and email. What you’ll do (Responsibilities) Troubleshoot hardware, financial transaction mechanics, API integrations, and menu configuration issues across a wide range of Toast products for our Enterprise customers. Diagnose and resolve issues at the intersection of Toast and third-party systems, including 3rd party ordering APIs and enterprise accounting integrations, following established troubleshooting paths and escalating when a case falls outside documented guidance. Manage a steady mix of inbound case traffic across phone, chat, and email, keeping your active case backlog current and flagging aging cases to your lead or manager. Help triage incoming workload based on account tier and urgency, following team guidelines on prioritization. Communicate clearly across audiences — from front-of-house restaurant staff to corporate IT contacts — translating technical issues into actionable guidance. Support de-escalation of difficult customer situations, bringing in your manager or a senior teammate on high-stakes, financially impacted, or executive-level cases.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Job Overview We are looking for a Senior Product Experience Designer for our Chicago office, with a strong knack for interface design to join our team, focusing on In-Person Payments (IPP) and Localized Payment Teams. In this role, you will bridge complex backend mechanics and hardware constraints with intuitive, beautifully crafted user interfaces across terminal screens, mobile SDKs, and regional checkout flows across the globe. Key Responsibilities Own Complex Experience Logic: Take ownership of the end-to-end user journeys connecting in-person touchpoints (Payment terminals, SoftPOS (Tap to Pay, mobile SDKs) and regional checkout adaptations across EMEA, LATAM, APAC, and North America. Translate complex underlying payment mechanics into clear, intuitive product experiences. Interface Design Mastery & UI Craft: Lead with a strong eye for visual hierarchy, micro-interactions, and interface design. Drive the details of screen layouts across compact terminal displays, merchant onboarding flows, and localized checkout components to ensure every pixel meets a high quality bar. Core Triad Partnership: Partner closely with Product Managers and Engineering Leads from early discovery through execution. Articulate clear design rationale while balancing technical hardware and API constraints with merchant and shopper usability. Eliminat
Customer Care Expert - Enterprise Start Date: December 14th - Training is 8-10 weeks, and will be remote. There is no PTO allowed during training, you will need to be present for each day of training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients — corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment — all while fielding incoming questions across phone, chat, and email. What you’ll do (Responsibilities) Troubleshoot hardware, financial transaction mechanics, API integrations, and menu configuration issues across a wide range of Toast products for our Enterprise customers. Diagnose and resolve issues at the intersection of Toast and third-party systems, including 3rd party ordering APIs and enterprise accounting integrations, following established troubleshooting paths and escalating when a case falls outside documented guidance. Manage a steady mix of inbound case traffic across phone, chat, and email, keeping your active case backlog current and flagging aging cases to your lead or manager. Help triage incoming workload based on account tier and urgency, following team guidelines on prioritization. Communicate clearly across audiences — from front-of-house restaurant staff to corporate IT contacts — translating technical issues into actionable guidance. Support de-escalation of difficult customer situations, bringing in your manager or a senior teammate on high-stakes, financially impacted, or executive-level cases.
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Core Services team's mission is to provide exceptional client support across complex financial topics like ETFs, how investments work, and market mechanics. We focus on delivering world-class service while upholding Robinhood's values of safety, clarity, and accountability. As a Customer Experience Manager, Trump Accounts you will lead a high-performing, customer-facing team and play a vital role in coaching, developing, providing help desk support, and inspiring team members. You'll ensure performance targets are met, elevate the customer experience, and foster an inclusive and energizing team culture. You'll also serve as a subject matter expert on equities and market topics! The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees will work either five 8-hour shifts or four 10-hour shifts per week, depending on business needs. Specific schedules will be determined after hire. This role is based in our Westlake, TX office, with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energ
About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team brings experience at companies such as J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium, Visa, Mastercard and others. We're backed by Accel, Lightspeed, M13, Northzone, Pantera, and other top-tier investors. About the Role As Commercial Legal Counsel, you will run the commercial deal desk end-to-end and be the lead lawyer supporting OpenFX’s Go to Market team. You will create new global contractual frameworks to support our expanding set of products and markets, create templates for our partnership arrangements with local financial institutions, build and manage a Contract Management System, and expand our processes leveraging AI to enable the Legal team to rapidly and efficiently review and negotiate agreements and onboard new clients. What You'll Do Own the full commercial contracting lifecycle for our global customer relationships. Build and maintain the commercial legal playbook - templates, fallback positions, approval thresholds, and escalation paths so standard deals close without bespoke lawyering. Create systems and processes enabling the team to leverage AI for first-pass contract review, issues lists, and clause comparison, and build reusable AI workflows that compress cycle times across the whole legal function. Advise the team on deal structure, pricing and fee terms, service levels, liability and indemnity positions, and settlement and funds-flow mechanics. Partner with regulatory Legal, Compliance, and Product on how regulatory requirements land in contract terms and customer-facing documentation. Serve as the lead Counsel advising the global Go to Market team. What You Sh
WHO YOU ARE You believe the inbox is part of the brand experience, not a channel beside it. A welcome email is often a customer's first real conversation with LAKE, and a shipping confirmation can be the moment she decides she'll be back. You've spent seven to nine years in lifecycle, retention, or CRM marketing, most of it at brand-led eCommerce or DTC companies (fashion and retail especially). You're as fluent in flow architecture as you are in brand voice, and you know the two work together because the best-performing programs sound like the brand every single time. You bring a point of view backed by data, you'd rather challenge a plan before it ships than explain it after, and you've led agency partners and direct reports to a high standard. You also know the difference between a send that drives revenue and one that just drives unsubscribes (and you protect the list accordingly). WHAT YOU’LL DO Own performance across LAKE's email, SMS, and transactional channels, from the campaign calendar to triggered flows, with full accountability for channel revenue and retention KPIs Treat every send as a brand moment. You're the last check on how LAKE sounds, looks, and feels across every email, text, and transactional touchpoint, and you know when the right call is not to send at all Grow and convert our reachable audience through onsite capture, offer mechanics, and list health Turn lifecycle strategy and go-to-market priorities into a working channel plan. Map sends, audiences, and dependencies, then come back with collisions flagged and a recommendation Run the operational backbone: orchestration and cadence, suppression and governance, platform health, and data integrity across Klaviyo, SMS, and reporting tools Lead reporting and testing. Deliver weekly and monthly performance reads, and a testing roadmap that shapes strategy Write campaign and flow briefs and give first-pass creative review, keeping messaging, voice, and segmentation
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Manager, Engineering – R&D Needham, MA (Onsite) We build products people genuinely love. As R&D Manager on the Ninja team in Needham, MA, you'll lead a small group of engineers through the full arc of product development, from first principles to production-ready hardware, while helping each person on your team grow into their best work. What you'll do Lead, hire, and develop a team of engineers across design studies, CAD execution, prototyping, and design verification Own designs end-to-end: drive fast iteration, apply sound engineering judgment, and hold the bar on quality, cost, and manufacturability Continuously optimize designs for DFM, materials, cost efficiency, and consumer value Collaborate with Product Development teams in the UK and China, and with cross-functional partners, to get great ideas across the finish line What you bring B.S. or M.S. in Mechanic
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Marketing Financial Manager. About the job This position is needed to drive end-to-end operational budget management, financial forecasting, and strategic decision support across Twilio’s global Marketing organization. You will serve as a trusted finance partner supporting a global Marketing footprint and multi-million dollar program budget. You will independently own forecasting mechanics, lead in-quarter budget pacing and redeployment, modernize financial workflows using automation, and evaluate marketing investment returns to ensure spend drives profitable growth. Responsibilities In this role, you’ll: Manage Marketing’s total OPEX budget, taking end-to-end ownership of headcount/payroll modeling and detailed PO-level program spend tracking across 10 distinct Marketing functions. Drive strategic financial planning, monthly and quarterly forecasting, and long-term financial modeling across the entire Marketing organiza
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Marketing Financial Manager. About the job This position is needed to drive end-to-end operational budget management, financial forecasting, and strategic decision support across Twilio’s global Marketing organization. You will serve as a trusted finance partner supporting a global Marketing footprint and multi-million dollar program budget. You will independently own forecasting mechanics, lead in-quarter budget pacing and redeployment, modernize financial workflows using automation, and evaluate marketing investment returns to ensure spend drives profitable growth. Responsibilities In this role, you’ll: Manage Marketing’s total OPEX budget, taking end-to-end ownership of headcount/payroll modeling and detailed PO-level program spend tracking across 10 distinct Marketing functions. Drive strategic financial planning, monthly and quarterly forecasting, and long-term financial modeling across the entire Marketing organiza
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Overview The GTM Compensation Leader owns the end-to-end strategy, design, and operations of sales compensation across the GTM organization. This role is the connective layer between RevOps, Finance, and Field leadership — translating business strategy into comp plans that drive the right behaviors, scale with the business, and hold up to audit and compliance scrutiny. You will lead a comp team, own the ICM/SPM platform, and be the primary voice on plan design, exception handling, and comp operations. Core Responsibilities Comp Plan Design & Strategy Own the design of sales compensation plans across segments (Sales, CS/RA, SDR, Partnership, Solution Engineers and otherwhere applicable) — quota, accelerators, SPIFFs, and plan mechanics. Translate GTM strategy (new logo, expansion, retention, Healthy ARR) into comp incentives that drive the i
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced Corporate Counsel, M&A to join our corporate legal team. As Anthropic continues to scale, we need an M&A attorney who can drive strategic transactions, including acquisitions, acquihires, minority investments, joint ventures, and other structured deals, from initial diligence through execution and post-closing integration, and help us build the playbooks and processes to do it repeatably. You will work closely with our Legal, Corporate Development, Finance, Accounting, and executive teams to execute transactions that support Anthropic's mission and growth objectives. Key responsibilities Lead legal workstreams on M&A transactions — acquisitions, acquihires, minority investments, joint ventures, and other strategic transactions — from due diligence through closing and post-closing integration Draft, review, and negotiate transaction documents including letters of intent, purchase agreements, ancillary agreements, and related closing documentation Manage and coordinate due diligence, including oversight of cross-functional workstreams and third-party advisors Provide practical counsel on deal structuring, risk allocation, purchase price mechanics, indemnification, and other key transaction terms Prepare materials for executive leadership (and, as needed, the Board) on transaction matters Manage outside counsel relationships on transactions, including staffing, budgets, and work-product quality Represent Legal on post-closing integration, working cross-functionally to ensure smooth transitions Develop and maintain standardized processes, playbooks, and template documents that drive
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