Lead Platform Operations Engineer Jobs

Truveta is the world's first health provider-led data platform with a vision of Saving Lives with Data . We empower researchers, clinicians, and healthcare organizations through high-quality clinical data and AI-driven insights. We are seeking an experienced clinical professional to manage a team of Clinical Terminologists, Data Annotators, and Clinical Abstractors responsible for clinical terminology mapping, data annotation, and data quality. The ideal candidate is a self-starter who excels at developing high-performing teams, driving operational excellence, and delivering projects with exceptional quality and timeliness. Work Location: Hyderabad, India This Opportunity Join the founding team of the Truveta India Development Center (IDC) and play a pivotal role in shaping its future. As one of the initial members, you'll help build and scale a high-impact organization while contributing to products and platforms that advance healthcare through data and AI. This is a unique opportunity to influence both the technical direction and the culture of a growing global engineering hub. Key Responsibilities Lead, mentor, and develop a team of Clinical Terminologists, Data Annotators, and/or Clinical Abstractors by providing coaching, training, and performance guidance. Oversee terminology mapping and clinical data normalization using standards such as SNOMED CT, RxNorm, and LOINC , ensuring exceptional quality and consistency. Drive project execution by managing priorities, monitoring team performance, and ensuring deliverables are completed on time with minimal oversight. Collaborate cross-functionally with Engineering, Product, Program Management, and AI/ML teams to improve clinical data pipelines and annotation processes. Establish and continuously improve quality standards, workflows, documentation, and operational processes to support scalable clinical data operations. Key Qualifications MBBS

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead or collaborate with cross-functional teams, including Product, Engineering, Legal, Compliance, Support, Operations Technology, and Vendor Management, to define operational requirements for new Link/Crypto onramp products, features, and experiments. Partner with Product and Engineering teams to design and implement the infrastructure and tools needed to support operational workflows. Represent the interests of users in product development discussions and advocate for solutions that improve the consumer experience. Develop customer support strategies and implement tools to enhance self-service options for users. Ensure operational processes and product features comply with applicable local laws, regulations, and consumer protection requirements. Monitor and analyze operational metrics, driving continuous improvements to meet key performance objectives, such as consumer satisfaction, contact rate, and service-level agreements (SLAs). Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field, plus 5 years of post bachelor's progressive experience in Operations. Must also have each of the following: 5 years experience pulling data, creating queries and analyzing large datasets using SQL. 4 years experience leading end-to-end execution

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is looking for a Performance Solutions Lead. This role is responsible for enabling advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Performance Solutions Lead will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems, yet be able to be hands on to troubleshoot technical issues that is a revenue blocker to lower funnel revenue. The Performance Solutions team sits within the GTM Operations and Strategy organiza

Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. This is a horizontal, high-impact L6 Staff Fullstack Engineer & Architect position reporting directly to the Director of Contributor Engineering. Instead of being tied to a single domain, your scope is spread across all Contributor (CB) teams (including Allocation, Growth, Trust & Safety, Pay, and Allocations). Together, these teams power Scale’s AI data operations - from building high-impact datasets that push the boundaries of LLM capabilities, to optimizing contributor onboarding and incentives, to safeguarding data integrity through advanced trust, safety, and security measures. They work at the intersection of ML, operations, and analytics to ensure we deliver the highest-quality data at scale. You will act as an organizational architect and tech lead, dynamically embedding yourself into the highest-priority projects across the org to guarantee execution, unblock teams, and successfully ship mission-critical initiatives. Concurrently, you will lead the long-term technical evolution of our stack, transforming the core architecture to ensure it is highly sustainable, scalable, and fundamentally AI-native. You will: Deploy flexibly into critical, fast-moving product initiatives across the CB organization Lead the architectural overhaul of our platform infrastructure, making it highly sustainable, robust, and optimized for deep integration with LLMs and foundation models. Lead architecture decisions for scalability, reliability, and performance Mentor and uplevel engineers across the team Partner with product and leadership to shape roadmap and priorities Own large, ambiguous problem spaces end-to-end Work across backend, frontend,

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Security team is growing, and we're looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you'll build and scale the systems, processes, and tooling that help protect Figma and our community. You'll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own Figma's security monitoring and incident response program, from detection engineering through post-incident review and continuous improvement Build and automate security operations workflows, including alert triage, enrichment, investigation, and response actions using SOAR and custom tooling Develop and maintain incident response run books, escalation procedures, and communication plans for security events of varying severity Lead incident response preparedness initiatives, including tabletop exercises, red team engagements, and response capability assessments Improve the effectiveness of our SIEM and SOAR platforms by reducing noise, increasing signal fidelity, and closing detection coverage gaps Build and operationalize threat intelligence capabilities to identify adversary behaviors, prioritize investments, and strengthen detection and response programs Partner wi

About the Team DoorDash is looking for an exceptional Engineering Manager to lead the Merchant Tablet team — one of our most impactful and fast-moving product teams. Our mission: meet merchants where they are and build best-in-class Android and iOS apps, powered by AI, that help merchants run smarter, faster, and more confidently. This team owns the T0 tablet app — the primary surface through which tens of thousands of merchants manage live operations on DoorDash every single day. By creating intuitive and reliable apps, the team plays a critical role in helping merchants save time, improve efficiency, and grow their businesses. About the Role As the Engineering Manager for the Merchant tablet team, you will lead a group of talented backend and Android engineers to develop impactful features and scalable platforms. You will collaborate closely with cross-functional partners to execute a strategic roadmap that enhances merchant satisfaction and engagement. Your leadership will ensure the delivery of exceptional user experiences across mobile and web platforms while also shaping the team’s technical vision for the future. The team is also responsible for the quality and reliability of the android platform. This role requires a blend of technical expertise, strategic thinking, and a passion for building user-centric solutions in a fast-paced, dynamic environment. You’ll have the opportunity to make a significant impact by empowering merchants to succeed through innovative and tailored tools. You're excited about this opportunity because you will… Lead high-impact tech initiatives that shape our Merchant apps like building out an AI powered chat interface to solve live order issues. Drive eng-excellence for the tablet team through investments in reliability and observability. Work with a variety of cross-functional partners from product, design, analytics, engineering and S&O Provide architectural guidance and professional d

About Zencoder At Zencoder.ai , we build and orchestrate AI agents that ship real work - code, research, operations, and more. What started as developer tooling is becoming a platform where people and agents collaborate across knowledge work tasks. The Opportunity We are looking for a Staff Software Engineer to join our engineering team. This is a critical role for an experienced, hands-on technical leader with a broad and deep skillset across multiple languages such as JavaScript and JVM-based (Java/Kotlin) and strong experience building and scaling distributed systems in cloud environments such as AWS or Google Cloud. As a Staff Engineer, you will help drive the technical direction of aspects of our platform, setting high standards for system design, code quality, best practices and architectural clarity. You will collaborate across product and engineering to simplify complexity, improve reliability, and make deliberate trade-offs that empower our teams to move fast without sacrificing maintainability. This is a unique opportunity to join an early-stage company led by serial entrepreneur Andrew Filev (founder of a unicorn startup), and shape a product that is redefining how software is built. Key Responsibilities Act as a technical thought leader, setting a high bar for engineering quality. Be hands-on, writing code for new features, prototyping, refactoring existing code to meet best practices, etc. Lead design discussions and architecture reviews for high-impact projects. Collaborate with product, design, and research teams to define and evolve user-facing functionality with real developer impact. Evaluate trade-offs thoughtfully across performance, scalability, complexity, and cost and advocate for clear, maintainable solutions. Guide and mentor other engineers, helping them grow while raising the overall technical maturity of the team. Influence engineering culture, driving best practices in testing, observability, security, and cloud design. Essential Q

Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We’re looking for a Senior Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction. About this roll*: As a Software Engineer on our team, you will: Build, run, and improve core backend systems alongside a collaborative, supportive team. Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale. Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams Partner with product and design to influence what we build and how we build it Contribute to and elevate team standards through thoughtful code reviews and technical discussions Mentor and provide technical guidance to other team members Do you have the right ingredients*? 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar). Experience owning and operating production

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes with industry leading products and platforms developed through an AI-Driven Software Development Life Cycle. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Principal Software Engineer, you will be a senior technical leader and strategic influencer shaping Redwood’s RunMyJobs platform. You will drive high-impact technical decisions, own complex system designs, and lead initiatives that span teams and domains. Your work will translate business needs into scalable, resilient full-stack solutions that meet both functional and non-functional requirements. In this fast-paced, agile environment, you will lead projects from concept through delivery, collaborating closely with product, design, engineering, finance, and customer success teams to ensure alignment and success. You will set the standard for engineering excellence by mentoring engineers at all levels and championing a culture of continuous improvement, innovation, and technical rigor. A key part of this role is to ensure development teams follow best practices, coding standards, and technical requirements.

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Senior CRM Data & AI Developer Position Overview TEGNA is looking for a Senior CRM Data & AI Developer to join the dynamic engineering team. We are looking for a Senior CRM Data & AI Developer to integrate our CRM platform data with our Snowflake data warehouse. You will analyze and map the migration of CRM data into our Snowflake-based customer data platform and put AI solutions, including agent-based workflows, to work inside our CRM and web applications. As we build AI agents that integrate seamlessly with the CRM, you'll also create the user interfaces that bring them to sales users. You will bridge the functional and data gaps between the CRM platform and our AI and data team, turning business needs into clean, well-governed data and working AI features that sales users can rely on every day. What You’ll Do • Bridge CRM and AI. Act as the CRM platform subject-matter expert for the sales AI and data team, explaining data models, entities, and business processes and turning requirements into technical solutions. • Lead the CRM data migration. Analyze, map, and implement the migration of CRM data into a customer data platform, including data analysis, identity resolution, mapping, and data mastering. • Build CRM UI. Build intuitive CRM user interfaces, custom components, and workflow automation that bring data and AI insights to end users. • Integrate AI solutions

About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity As a Senior Implementation Engineer II at Cleo, you are the technical backbone of your TEAM: configuring complex integrations, leading customer status meetings, guiding junior engineers through challenges, and bridging the gap between solution design and hands-on implementation. This is where deep technical execution meets leadership accountability — and where your path to Principal Engineer begins. What You'll Do ▸ Technical Delivery ▸ Lead technical delivery for assigned projects from implementation through Hypercare. ▸ Configure and troubleshoot complex EDI, API, ERP, and B2B integrations. ▸ Build advanced Business Process Sequences (BPS), data mappings, and API workflows. ▸ Implement performance, security, and integration best practices. ▸ Customer & Project Leadership ▸ Act as the primary technical contact throughout project delivery. ▸ Lead customer meetings, workshops, UAT, and technical discussions. ▸ Partner with Project Managers and Solution Architects on planning, scopi

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Fraud team at Affirm Bank works cross-functionally with Machine Learning, Product, Engineering, Operations to combat fraudulent activities to foster a safe platform. This role requires abundant cross-functional partnership. This individual will be the representative of the Credit Risk org, leading the charge on refining our Identity Verification and Fraud processes as well as our Application flow. Additionally, this role will work closely with the Product and Engineering teams to improve our Fraud solution. Come join us in our mission to change consumer finance through better technology, lower costs, and increased transparency while providing the best customer experience. What You'll Do This role will take charge of owning fraud performance for depository products, including monitoring fraud losses, approval rates, false positives, customer friction, and other key risk metrics Data Pipeline, Analytics & Monitoring Build and maintain scalable data models and transformation pipelines, using tools (such as DBT) to standardize depository product, transaction, customer, fraud, and operational data. Define trusted fraud performance metrics and analytical datasets, including fraud loss rates, approval and decline rates, false-positive rates, customer friction, and operational efficiency. Develop recurring dashboards, scorecards, and monitoring frameworks to provide clear visibility into fraud performance, portfolio health, and emerging risks. Conduct deep-dive analyses to diagnose fraud losses, control gaps, false positives, portfolio shifts, and unexpected performance changes, translating findings into actionable recommendations. Fraud Strategy Building & Optimization Develop and optimize fraud rules, policies, thresholds, models, and decision strategies

CSQ427R440 The Databricks Customer Enablement team is on a mission to upskill data and AI professionals in customer organizations so they can use Databricks effectively and accelerate customer success. As a Customer Enablement Architect, you will design and lead customer enablement and talent-transformation programs across Australia and New Zealand. You will partner with Sales, Field Engineering, Forward Deployed Engineering, Training Delivery, and Operations to understand customer needs, recommend the right learning solutions, and ensure successful execution. You will balance strategic customer engagement with program and commercial execution across training bookings, revenue, learners, credentials, and adoption. You will bring enough technical depth to understand Databricks curriculum and certifications, make credible recommendations, and engage confidently with technical stakeholders—without being expected to deliver deep hands-on technical training. The impact you will have Work with regional Go-to-Market teams to create enablement strategies aligned to customer segment, business priorities, technical maturity, and talent-transformation goals. Translate customer outcomes into practical learning plans, capability roadmaps, and recommendations across free and paid training, instructor-led and self-paced learning, credentials, and partner delivery. Partner with global Delivery and Operations teams to coordinate scheduling, communications, program quality, and seamless execution of customer development plans. Manage and report weekly, monthly, and quarterly performance across training bookings, revenue, learners, credentials, and adoption; use insights to guide action from field teams. Serve as the voice of the customer for regional enablement, curriculum, and certification priorities, while engaging senior leaders and executives internally and externally. Identify capability gaps that may affect platform adoption and work with account teams on targeted

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are looking for a Strategic Pricing & Monetization Lead to shape how Block creates, captures, and grows value across its sales-driven channels. This role will lead a team of strategic pricing partners who support complex commercial decisions and help Sales achieve strong outcomes for Block and our customers. The role sits within Strategic Finance and partners closely with Sales, Product, Engineering, Legal, Risk, and Revenue Operations. You will provide thoughtful commercial guidance while establishing the frameworks, tools, and guardrails needed to support consistent, well-informed pricing and deal decisions. This leader will build on Block’s existing Deal Desk capabilities by expanding the use of automation, AI, data, and scalable processes. The role will also extend the team’s impact beyond individual opportunities by using insights from complex upmarket deals to inform broader pricing, packaging, monetization, and portfolio-level initiatives. You Will Lead and develop a team of strategic pricing partners who support complex commercial decisions across Block’s sales-driven channels. Partner with Sales on the most complex and strategically important opportunities, helping teams structure deals that balance customer value, revenue quality, profitability, ROI, risk, and growth. Build trusted relationships with Sales leade

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Director of Capacity Planning & Engineering to lead the team responsible for translating platform demand into physical infrastructure reality — from supply-demand modeling and hardware procurement through data center deployment and FinOps. This is a high-impact leadership role at the intersection of infrastructure strategy, operational execution, and software engineering. You will lead a team of approximately 20 people organized across four functional areas and will be responsible for scaling Roblox's infrastructure footprint as it continues to grow rapidly. What You'll Own Capacity Planning Translate platform demand forecasts into hardware requirements Own the supply-demand matching process end-to-end, working closely with Data Center, Hardware Engineering, and Supply Chain teams Build and refine capacity models that give the business confidence in infrastructure availability months ahead Deployment & Delivery Oversee hardware lifecycle from procurement through physical installation and software provisioning. Partner with platform and data center operations teams to bring new capacity online reliably and on schedule. Own delivery execution for major mileston