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Lead Platform Operations Program Manager Jobs

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Explore current lead platform operations program manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

PE
Private Employer
📍 Paris• Full-time
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior CRM Manager for Central Europe, taking primary ownership of Germany and secondary ownership of Austria—two important markets in Qonto’s growth strategy. You’ll develop lifecycle programs across onboarding, activation, retention, expansion, and churn prevention, driving measurable business growth and feature adoption. You’ll report to Matias del Carril, our CRM & Lifecycle Lead, and work closely with local marketing, product, and growth teams. ➡️ What you'll do Own the CRM strategy for Germany and Austria: Define and implement lifecycle communications, with Germany as your primary market and Austria as your secondary market. Partner with local teams: Collaborate closely with German and Austrian marketing teams, including local marketing man

airustmarketing
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P
Plaid
📍 San Francisco• Full-time• Remote
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities. As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid. Responsibilities Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them Drive prioritization and execution (build, measure, iterate) Identify opportunities through consumer feedback and staying close to our data / dashboards Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above Qualifications You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies You start with the consumer problem and have held a high bar for consumer experience You naturally gravitate towards using data to mak

REMOTEawsaigo
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O
OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting, Accounting Policy, and Financial Reporting organization partners across Finance to assess complex corporate matters and develop well-supported U.S. GAAP conclusions. The team supports non-routine business activities requiring thoughtful technical judgment, scalable accounting policies, financial statement disclosures, processes, and controls. About the Role You will partner closely with Technical Accounting, Financial Reporting and Controllership to translate complex accounting conclusions into scalable operational procedures. You will build processes for non-standard transactions, including warrants, equity-method investments, debt and equity securities, non-controlling interests, hypothetical liquidation at book value allocations, business combinations, and other complex financing, investment, and capital arrangements. You will advise stakeholders across Corporate Accounting, Financial Reporting, Treasury, Legal, Tax, Strategic Finance, FP&A, Equity, Internal Controls, valuation specialists, and external auditors. You will help resolve complex accounting questions, align leaders on material judgments and risks, and translate conclusions into audit-ready memoranda, close entries, disclosures, processes, and controls. This is a highly visible role for an accounting professional who can turn technical conclusions into practical execution, support non-routine transactions through recurring close processes, and strengthen operational accounting across Finance. In this role, you will: Own operational accounting for complex financing, investment, equity, and capital arrangements, including classification, measurement, presentation, disclosure, and recurring close processes. In partnership with technical accounting, lead day-one and recurring accounting for non-standard transactions, including fair-value measurements, eq

REMOTEawsrestai
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F
Fin
📍 London• Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact. Evaluate impact through quantitative

restaigo
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PE
Private Employer
📍 London• Full-time• Hybrid
1mo ago

The Creative team provides customers with original, relevant, and contemporary visuals. Through an industry-unique combination of consumer research, proprietary data, and three decades of trend reporting experience, the team delivers actionable insights that guide customers to the visual content that connects with consumers. Closely collaborating with our contributor base of photographers, videographers, and illustrators around the world, the team develops market leading, authentic, and differentiated content. Who You Are: You have a strong creative vision and a deep understanding of videography and the visual landscape. You are an effective communicator with experience in creative industries, proficient at connecting with and influencing image and video-makers. You have a keen eye for identifying talented individuals and recruiting videographers who are well-suited for stock content. Passionate about Diversity & Inclusion, you bring diverse perspectives to your work. A self-starter, you work autonomously and collaboratively, leading and managing multiple projects effectively. As a Creative Development Manager specializing in Video, you will support the creator community by engaging, inspiring, and educating them to produce high-quality work that meets customer needs, while also supporting our global video strategy. Reporting to the regional creative lead, you will lead and manage your projects and collaborate with Creative Insights, Creator Relations, Custom Content, and Creator Engagement in EMEA, as well as Marketing, PR, and Sales teams, to deliver relevant local content.

marketingillustratorhr
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M
Mongodb
📍 Taipei• Full-time
1mo ago

MongoDB Professional Services' exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting engagements ensure that our some of the most results-oriented and complex global organizations successfully deliver on their critical initiatives and get the best out of MongoDB. Help us take our business to the next level of excellence in delivery and governance. You will have abundant opportunities to significantly impact the growth of MongoDB and collaborate with a team of technologists, sales and delivery professionals who are among the best in their fields. This role will be based remotely in Taiwan Position Expectations Accountable for project planning and execution, customer experience, and ensuring MongoDB delivery meets committed scope and budget Employ project management excellence to navigate with agility the complex organizations of large enterprises, building mindshare to plan and execute programs likely to have ambiguous risks and challenges Maintain excellence of project governance with internal and customer stakeholders, managing day-to-day project planning and execution, project scope, expectations and risks, and ensuring timelines are met and quality results produced Lend support to pre-sale engagements to assist with scoping of solution and project scope definition Adopt and contribute to the continuous improvement of MongoDB's engagement and project delivery methodologies Confidently lead project meetings, owning meeting agenda and meeting outcomes Lead the management of scope, change controls, customer expectations and timelines Measures of Success Collaborate directly with customers and other internal teams to lead and deliver high-quality, reference-able engagements Of paramount importance is predictabilit

mongodbawsazure
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MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll be doing Sales strategy and execution: Develop and implement strategic sales plan to achieve revenue goals in the Public Sector with strong focus in State Government Relationship management: Build and maintain strong, long-term relationships with key Government Stakeholders - Senior Government Officials, Consultants, GSIs and Partners Business development: Identify new opportunities, generate leads, and pursue new government clients while also expanding business with existing ones Tender and proposal management: Work closely with Government Departments to make sure MongoDB is part of Tech Stack in tenders. Also to Monitor and respond to government tenders, RFPs, and RFQs, coordinating with internal teams to ensure timely and accurate proposal submissions Sales cycle management: Lead the sales process from lead generation and qualification through to contract negotiation and closure Performance and reporting: Set sales targets, monitor sales performance metrics, analyse market trends, and provide regular reports on activities and forecasts to senior management Internal collaboration: Work with internal teams, such as solution architects and delivery teams, to ensure seamless execution from contract award to delivery Internal Development: Participate in our sales enablement tr

mongodbawsazure
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PE
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Internal Control Apprentice (Operations) to help keep Qonto's operational processes accurate, compliant, and audit-ready as we scale across Europe. You'll run real, autonomous controls each month, analyzing processes, writing sharp recommendations, and working with different teams under the guidance of Ismaël Tchala, our Lead Internal Control. Ismaël and his team of 6 internal controllers focus on maintaining the operational mastery and efficiency of Qonto's Operations department, ensuring accurate reporting, and strengthening compliance with laws and internal policies. ➡️ What you'll do Run multiple controls per month on operational processes: You'll own each control end-to-end, from analysis to final report, with a strong focus on France across a

P
Plaid
📍 New York• Full-time• Remote
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and thousands of customers build a new financial future. We work with companies like PayPal, Rocket, H&R Block, and many of the largest banks in the US to make it easy for consumers to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Raleigh, Washington D.C., London and Amsterdam. The Account Management team in Plaid’s Enterprise Segment leverages deep product and industry expertise to help our customers build and scale technology solutions. We act as partners, advisors, and advocates for our customers to help shape how consumers interact with their finances. As an Enterprise Account Management Lead, you’ll be responsible for managing the team of senior account managers who are growing the revenue from the Enterprise customer base, as well as setting the vision and strategy to build long-term

REMOTEawsaigo
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A
Asana
📍 San Francisco• Full-time• $146K – $166K/yr
1mo ago

The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. As our Brand Designer, you will be the primary steward of Asana's visual identity, owning our brand design systems, guidelines, and self-serve templates across the full range of brand expressions. You will collaborate closely with cross-functional teams to define how the brand looks and feels while driving AI-enabled workflows to scale our creative impact. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own and evolve Asana's brand design system, including visual identity guidelines, component libraries, and self-serve templates that scale across the organization. Define and maintain brand standards across a broad range of surfaces: product UI, photography, illustration, and iconography. Lead brand design for major marketing initiatives, including product launches, campaign creative, and go-to-market materials. Design first-call decks, sales enablement materials, and executive presentations that reflect a strong and consistent brand voice. Contribute to video and content projects through storyboarding, art direction, and visual concepting. Build and maintain scalable design frameworks and documentation that allow cross-functional teams to execute within brand standards without compromising quality. Partner with Product, Marketing, and Creative teams to ensure brand coherence across every touchpoint. Drive AI-enabled design workflows, including photography automation in Figma Weave and o

restaigo
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PE
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Internal Audit Manager - Compliance and help scale Qonto's audit function as we grow toward one million SMEs served across Europe by 2028, in the context of our ongoing credit institution licensing process. As a senior member of our Internal Audit team — the organization's third line of defense — you will lead compliance-focused audit missions across our nine European markets (France, Germany, Italy, Spain, Serbia, Belgium, Portugal, Austria, Netherlands), operating under the IIA Global Internal Audit Standards and reporting to our Head of Internal Audit. ➡️ What you'll do Lead audit missions: Own compliance audit initiatives in collaboration with the internal audit team and external providers to ensure compliance with regulatory obligations; Pa

restaigo
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About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Role Overview We are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes. The ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred. Key Responsibilities * Own the product vision, roadmap, prioritisation, and execution for one or more product areas. * Translate customer, business, and market problems into clear product requirements and scalable solutions. * Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration. * Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact. * Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams. * Manage multiple high-priority and concurrent product initiatives in an Agile environment. * Own customer-facing experiences and continuously improve UX, conversion, engagement, and customer satisfaction. * Use data, experimentation, customer insights, and qualitative feedback to make evidence-based product decisions. * Identify product opportunities through customer research, market trends, competitive analysis, and business performance. * Define success metrics, track product performance, and drive conti

gitagilescrum
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PE
Private Employer
📍 Paris• Full-time• Hybrid
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join Qonto as a Growth Project Manager, based in Paris, reporting to Vincent (Head of Growth Programs), and help us drive high-impact growth initiatives across the organization — from scaling our up- & cross-sell programs across countries to running organizational transformation and change management initiatives. Across these programs, you’ll apply the same craft: structure trade-offs, prepare decision-ready recommendations, and run delivery through clear governance, sequencing, dependencies, and risk management. 👩‍💻🧑‍💻 As a Growth Project Manager, you will Lead complex cross-functional programs across Growth and other high-impact growth initiatives: define scope, roadmap, sequencing, dependencies, risks, and track delivery end-to-end. Drive transformatio

aigorust
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O
Okta
📍 Singapore• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity We’re looking for an exceptional Principal Recruiter to become our first Talent Acquisition partner based on the ground in Singapore. This is a senior individual contributor role, you will partner closely with our APJ General Manager and senior leadership team, leading critical hiring across the region. Your primary focus will be Go-to-Market, owning searches across all levels, from individual contributors through to senior and executive hiring. As business priorities evolve, you’ll also support critical hiring across other functions and areas of the business. This role goes beyond running an excellent recruiting process. You’ll be a trusted talent advisor who understands the APJ market, can influence and challenge senior leaders, brings data and market intelligence to decisions, and remains exceptional at the craft of finding and engaging great talent. You’ll be our first recruiter in Singapore, but you won’t be building alone. You’ll be part of an established APJ and global Talent Acquisition team, with the opportunity to shape how we recruit and compete for talent across the region. The position reports into the Senior Director, EMEA, APJ GTM based in the UK. What You’ll Do Partner with APJ leadership. Work directly with our APJ General Manager and senior leaders to translate business priorities into talent strategies and hiring outcomes. Own critical hiring across APJ. Lead full-cycle searches across all levels, predom

awsrestmachine learning
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PE
Private Employer
📍 Paris• Full-time• Hybrid
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Internal Audit Manager and take on a broad mandate across Qonto's operations as we scale toward one million SMEs served across Europe by 2028, in the context of our ongoing credit institution licensing process. As a senior member of our Internal Audit team — the organization's third line of defense — you will lead audit missions across a wide range of processes and entities, operating under the IIA Global Internal Audit Standards and reporting to our Head of Internal Audit. ➡️ What you'll do Lead audit missions: Own audit missions end-to-end across a broad scope of processes and risks, across our European markets; Coordinate internal and external auditors: Coordinate and oversee Qonto’s internal auditors and work closely with external firms brou

restaigo
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