Lead Practice Manager Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. As a Senior Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the German market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. This role requires native-level German and strong professional English language skills. It is based in our Hamburg office. What you'll be doing: Lead high-stakes post-sale alignment for accounts in our premium plan. You ensure a seamless transition from Sales by establishing a multi-level relationship map and securing strategic executive buy-in from day one, all documented in a mutual success plan, leading to high momentum during onboarding. Proactively translate technical usage data into compelling ROI narratives. You demonstrate how Trustpilot strategically influences every stage of the marketing funnel from top-of-funnel traffic to bottom-of-funnel conversion and long-term brand advocacy. You communicate this in Business Reviews according to our customer journey per plan Own the holistic health and Gross Renewal Rate (GRR) of your portfoli

About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity Own the technical leadership of the team and end-to-end reliability of complex transaction operations, ensuring faster resolution, reduced repeat failures, and consistent SLA performance across the shift/team. What You'll Do ▸ Incident Leadership & Command ▸ • Lead P1/P2 incidents as incident commander, driving structured and timely resolution ▸ • Make real-time decisions during escalations and guide the team clearly ▸ • Ensure strong communication cadence and stakeholder confidence ▸ ✅ Measure: P1/P2 MTTR, escalation effectiveness, stakeholder feedback ▸ Advanced Troubleshooting & Problem Solving ▸ • Handle highly complex issues across EDI/API/SFTP ecosystems ▸ • Perform deep RCA with clear root cause and preventive actions ▸ • Solve ambiguous problems by connecting patterns across systems ▸ ✅ Measure: repeat issue reduction, RCA quality score, first-time resolution rate ▸ Team Oversight & Delivery Assurance ▸ • Oversee queue health, workload distribution, and SLA adheren

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an experienced Site Reliability Engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. What You'll Be Doing Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in an on-call rotation supporting highly available customer-facing systems. Lead incident response efforts and drive post-incident reviews focused on systemic improvements. Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Partner with engineering teams to improve service availability, scalability, performance, and resilience. Continuously improve observability through metrics, logging, tracing, dashboards, and alerting. Eng

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... We are seeking a strategic, analytically rigorous individual to fill the role of a Strategic Insights Manager within the Commercial Strategy & Transformation team. This role will serve as a critical partner in driving a 360° view of business performance, supporting the Line of Business (LoB) Rhythm of the Business (RtB), and advancing high-impact commercial transformation initiatives. This individual will combine structured problem solving, data-driven insight generation, and cross-functional influence to accelerate growth, improve operational efficiency, and ensure accountability to transformational OKRs. Support the Rhythm of the Business (RtB) operating model (e.g., QBR preparation, earnings support, dashboard development) while advancing carved-out workstreams and transformation-focused analyses Lead efforts to gather, analyze, and interpret commercial performance data, customer insights, and market trends to identify actionable insights and synthesize at an executive level Develop detailed fact bases and standardized assessment approach to formulate initial data-driven hypotheses to guide strategic discussions and decision-making Create robust business cases and financial models to assess the feasibility, impact, and ROI of proposed transformation initiatives working closely with cross-functional stakeholders to validate assumptions, conduct sensitivity analysis, and present rec

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role As the founding member of the Quality Engineering function, you will architect our quality strategy from the ground up, establishing the frameworks and systems that define how Hark delivers hardware excellence. You will partner deeply with Industrial Design, Product Design, and Supply Chain teams to bridge the gap between design intent and manufacturing feasibility, ensuring every component meets both aesthetic and functional specifications. Responsibilities Strategy & Process: Define, audit, and improve manufacturing quality systems, recommending process improvements to optimize yields. Collaboration: Partner with Design and Manufacturing teams early in the development cycle to audit processes and ensure product requirements are manufacturable at scale. Supplier Partnership: Lead supplier selection and quality audits to ensure our partners can inspect to Hark's rigorous quality standards. Program Ownership: Manage quality schedules, capex, and operational requirements from architecture through production ramp. Global Engagement: Drive on-site supplier quality improvements through regular collaboration (including 30-40% international travel to suppliers). Requirements 5+ years of experience leading quality engineering initiative

Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Schedule/ Location: Available to work a minimum of 40 hours per week Daily open availability across a full 7 day work week Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Store Manager: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Store Manager will lead and execute all efforts required to achieve individual store goals. Reporting to the Regional Director, essential responsibilities include but are not limited to: What You’ll Do: Measure and Monitor sales performance taking action to improve business performance when needed. Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Become a member of Micron's dynamic and ambitious team in Taiwan, where we focus on advancing the future of memory and storage solutions. As an HBM Manufacturing Production Engineer, you will be essential in maintaining flawless production processes and delivering world-class products. This is an outstanding chance to join a company that prizes innovation, collaboration, and excellence! Responsibilities: •Build, develop, and optimize manufacturing processes for HBM production •Implement and maintain strict quality control measures to ensure the highest production standards •Collaborate with cross-functional teams to determine and successfully implement process improvements •Conduct detailed analyses to identify areas for efficiency improvements and cost reductions •Lead troubleshooting efforts to resolve production issues and minimize downtime •Ensure compliance with safety regulations and industry standards Requirements: •Bachelor's degree in Engineering or a related field, or equivalent experience •Proven experience in a manufacturing role, preferably within the semiconductor industry •Strong understanding of HBM technology and production process

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Member of Technical Staff in NAND Module Process Integration Team the Singapore R&D department at Micron Semiconductor Operation Pte Ltd, you will be responsible for designing, developing, integrating, and implementing innovative and effective process solutions to improve next-generation 3D NAND Product Yield and Quality with competitive cost and performance within the required timeline. Your responsibilities will include, but are not limited to, the following: Module Ownership : Lead one or more process modules related to the development and operation of a 3D NAND semiconductor integrated circuit. Specification definition : Define structural specifications and process requirements for assigned modules. Strategic Direction: Set a clear direction and vision for the module and have a well-defined continual improvement plan. Proactive Issue Resolution: Be proactive in identifying potential structure, electrical and reliability issues and addressing them early with process control. Solve problems with a model-based approach. Performance Optimization: Focus on structural development, electrical performance, parametric verification, and process control and manufacturabil

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Distinguish Member of Technical Staff in NAND Module Process Integration Team the Singapore R&D department at Micron Semiconductor Operation Pte Ltd, you will be responsible for designing, developing, integrating, and implementing innovative and effective process solutions to improve next-generation 3D NAND Product Yield and Quality with competitive cost and performance within the required timeline. Your responsibilities will include, but are not limited to, the following: Module Ownership : Lead one or more process modules related to the development and operation of a 3D NAND semiconductor integrated circuit. Specification definition : Define structural specifications and process requirements for assigned modules. Strategic Direction: Set a clear direction and vision for the module and have a well-defined continual improvement plan. Proactive Issue Resolution: Be proactive in identifying potential structure, electrical and reliability issues and addressing them early with process control. Solve problems with a model-based approach. Performance Optimization: Focus on structural development, electrical performance, parametric verification, and process control and m

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Risk Management Overview • Responsible for increasing & protecting shareholder value • Assists with managing banking relationships • Support bank administration and treasury processes • Working in a global business services team with cross-functional exposure and experiences Role • Executes on established treasury policies and processes for Bank Administration • Assists with updates, standardization and automation of bank administration processes • Provides guidance to regional teams in matters related to bank administration • Assists with ad hoc reporting and bank administration special requests • Assist SOX and audit teams with bank administration audits and questions • Lead the processes for opening & closing bank accounts for mergers & acquisition entities plus core existing business • Coordinate effectively, timely, and accurately with cross-functional teams like treasury, tax, legal, and 3rd party banking institutions About You • Demonstrated comprehensive knowledge of corporate finance • Consistently delivering accurate analytical support in a timely manner • Experience evaluating solutions to treasury performance issues • Extensive experience supporting multiple bank applications and data mining • Experience with mergers & acquisit

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine . We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. Engin

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams operate with high autonomy and deep collaboration, own outcomes end to end, and push for excellence from architecture to deployment. It’s an environment where engineering is a craft and builders grow by solving meaningful technical problems. What you’ll do The Identity and Access Management team builds and maintains secure, user-friendly authentication and authorization systems that protect users, safeguard company assets, and provide a seamless access experience for developers. The team owns critical platform capabilities including login methods, step-up authentication, our custom authorization platform, account delegation flows like Copilot, Pro Access login, embedded partnerships authentication, and core vendor integrations such as Okta and Oso. As a Senior Software Engineer on IAM, you will lead projects and initiatives

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams operate with high autonomy and deep collaboration, own outcomes end to end, and push for excellence from architecture to deployment. It’s an environment where engineering is a craft and builders grow by solving meaningful technical problems. What you’ll do The Identity and Access Management team builds and maintains secure, user-friendly authentication and authorization systems that protect users, safeguard company assets, and provide a seamless access experience for developers. The team owns critical platform capabilities including login methods, step-up authentication, our custom authorization platform, account delegation flows like Copilot, Pro Access login, embedded partnerships authentication, and core vendor integrations such as Okta and Oso. As a Senior Software Engineer on IAM, you will lead projects and initiatives

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams operate with high autonomy and deep collaboration, own outcomes end to end, and push for excellence from architecture to deployment. It’s an environment where engineering is a craft and builders grow by solving meaningful technical problems. What you’ll do The Identity and Access Management team builds and maintains secure, user-friendly authentication and authorization systems that protect users, safeguard company assets, and provide a seamless access experience for developers. The team owns critical platform capabilities including login methods, step-up authentication, our custom authorization platform, account delegation flows like Copilot, Pro Access login, embedded partnerships authentication, and core vendor integrations such as Okta and Oso. As a Senior Software Engineer on IAM, you will lead projects and initiatives

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart's Policy & Government Affairs department advocates for public policy outcomes that support the long-term growth of our business and the success of our key stakeholders. This role leads Instacart's state and local government affairs in the midwest United States, where policymakers need to understand our business and its positive impact on their communities. Without it, engagement with state and local elected officials and other key stakeholders in the region lacks a dedicated lead, and cross-functional partners are less informed on new policy developments. Twelve months from now, Instacart has trusted relationships with policymakers across the region and a clear, regularly reported view of the policy landscape. What you'll cook up in your first year Relationships with key policymakers and influential state and local