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Lead Senior Content Support Engineer Jobs

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About Paytm: Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. About the Role: We are looking for an experienced Program Manager (DGM/GM) to drive strategic initiatives for Paytm's Lending EMI business. The role will own end-to-end program execution across No Cost EMI, EMI at Checkout, and other lending solutions, ensuring seamless collaboration between Business, Product, Technology, Operations, Risk, Compliance, Finance, Marketing, and external partners. The ideal candidate should have a strong understanding of the Lending EMI ecosystem, excellent stakeholder management skills, and experience in driving large cross-functional programs, process excellence, and business growth. About the Team: The Lending EMI team is responsible for building and scaling innovative financing solutions by collaborating with Banks, NBFCs, and internal teams to deliver seamless customer and merchant experiences. Key Responsibilities: ● Drive end-to-end execution of strategic Lending EMI programs, ensuring timely delivery against business goals. ● Partner with cross-functional teams to manage program timelines, dependencies, risks, and successful implementation. ● Lead internal stakeholder management and align Business, Product, Technology, Operations, Risk, Compliance, Finance, and Marketing teams. ● Design and improve scalable processes to enhance operational efficiency and customer experience. ● Manage partner onboarding, technology integrations, governance, and ongoing engagement with Banks and NBFCs. ● Own subvention management, financial reconciliation, reporting, MIS, and program governance. ● Ensure brand alignment across product launches, merchant communication, and partner initiatives. ● Monitor program performance through data-d

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Private Employer
📍 Sydney• Full-time• Hybrid
2mo ago

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the role Bazaarvoice is seeking an experienced Customer Success leader to run our APAC Client Success Strategic Team for a defined 12-month engagement covering maternity leave. This is a second-line leadership role. You will directly manage 4 Client Success Managers holding some of Bazaarvoice's most important APAC Enterprise accounts, and 1 Manager who leads their own team of 4 CSMs across the SMB and mid-market segment. In total you will lead a group of around 9 people across two segments. You will work alongside the APAC Managing Director and Sales DVP to own retenti

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Micron
📍 Bengaluru• Full-time
2mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities will include, but are not limited to: Design, implementation and integration of complex analog circuits such as CMOS Amplifiers, Comparators, Bandgap References, LDOs, Charge Pumps, Oscillators, DLL, IO Buffers, Analog Test Mux, Process Monitor, and Temperature sensors for advanced DRAM products. Design, implementation and integration of synchronous and asynchronous custom digital block Contributing to the development of new product opportunities by assisting with the overall design, layout, and optimization of Analog/Memory/Logic circuits. Parasitic modeling and design validation, reticle experiments and required tape-out revisions. Overseeing and managing the layout process including floor-planning, placement, and routing Performing verification processes with modeling and simulation using industry standard simulators Contributing to cross group communication to work towards standardization and group success. Working with Marketing, Probe, Assembly, Test, Process Integration, and Product Engineering groups to ensure accurate manufacturability of product. Proactively solicit guidance from Standards, CAD, modeling, and verification groups to improve the design quality. Mentor and lead young designers. Usage & working with AI Skills is must Strong

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2mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Public Sector Team is Growing Digital identity is driving transformation across government, and at Okta, our technology and people are at the heart of many of these success stories. On the Workforce Identity side, Okta enables seamless, secure access to the tools government employees rely on daily to carry out critical work. On the Customer Identity side, we empower teams to create engaging, secure user experiences—whether for citizen-facing applications, mobile driver’s licenses, or national digital identity initiatives. With flagship customers across the Australian Federal Government, Okta has established a strong foundation in this market. Our commitment to government customers is further reinforced by our local data centre and IRAP certification, ensuring we meet stringent security and compliance requirements. We are now looking for a dynamic sales leader to build upon this success and drive further growth across Federal accounts. At Okta, we provide our Account Executives with an environment where they can contribute from day one, supported by a world-class onboarding program and continuous opportunities for learning and development. Your work will make a tangible impact—shaping the future of digital identity and driving positive social outcomes. As Our Leader in Public Sector for Federal, You Will Define and execute a long-term vision, strategy, and targets to drive growth across Australian Federal Government accounts. Lead and align a high-per

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2mo ago

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. About the Role We are looking for a high-performing Sales Manager to lead and accelerate our growth in Indonesia. This role is critical to scaling our business, with a clear mandate to 2X revenue and expand market share over the next phase of growth. You will be responsible for driving strategic sales initiatives, building strong client relationships, and leading revenue expansion across key accounts and new business opportun

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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service? Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading! Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia. As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team. As our Support Manager you will lead our Shared Service Center team and

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Pinterest
📍 San Francisco• Full-time• Remote• From $177.2K/yr
2mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The IT Collaboration and Productivity Engineering team builds and runs the collaboration and productivity platforms that power how Pinployees communicate, share information, and get work done. We own core SaaS platforms such as Google Workspace, O365, Gemini, Jira, Confluence, Slack, and other collaboration, productivity, and AI tools, and partner closely with Security, People, Legal, and Engineering to design secure, reliable, and intuitive experiences. As a Staff Software Engineer, AI tools, you will be the technical lead for how third‑party AI tools — such as Claude, Glean, Granola, etc. — connect to Pinterest, and a key owner of the custom MCP servers and integrations that expose our internal tools (Slack, Google Workspace, Atlassian, and others) to those tools. You will shape the long‑term architecture for secure AI connectivity, drive majo

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Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Sales Supervisor: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Main

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Baseten
📍 San Francisco• Full-time
2mo ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are seeking an experienced and detail-oriented GRC (Governance, Risk, and Compliance) Manager to build, support, and continuously enhance Baseten’s security governance, compliance, and privacy programs. As one of the early members of our security organization, you will play a key role in ensuring our platform meets and exceeds the highest standards for privacy, trust, and regulatory compliance. In this role, you’ll work cross-functionally with engineering, operations, legal, and leadership teams to develop policies, manage audits, and implement controls aligned with frameworks such as SOC 2, ISO 27001, ISO 27701, and FedRAMP. You’ll be instrumental in building scalable processes to manage risk, support customer assurance, and uphold Baseten’s commitment to security and compliance as we grow. RESPONSIBILITIES Governance & Policy Development: Design, implement, and maintain security governance frameworks, policies, and procedures that align with Baseten’s risk posture and industry best practices. Risk Management: Build and manage the company-wide risk assessment program, identifying, tracking, and mitigating key security and compliance risks. Compliance Operations: Lead efforts to achieve and maintain compliance with SOC 2, ISO 27001/27701, HIPAA, FedRAMP and other applicable standards and regulations. Audit & Certification Management: Coordinate external audits and certification processes, ensuring e

awsgcpmachine learning
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Sofi
📍 United States• Full-time
2mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: At SoFi, our mission is to help our members achieve financial independence. To do that, we start with our own team. We are looking for a Stock Plan Administrator who is ready to move beyond basic data entry and step into a role defined by oversight , global scaling , and strategic compliance . This isn't just about maintaining the status quo; it’s about driving the evolution of our equity ecosystem. You will be a primary driver of expanding our global ESPP, a key partner in operationalizing mobility compliance, and a guardian of our equity administration integrity. If you are a process-driven critical thinker who thrives on getting the data right while building the next big thing, you belong here. The Impact You’ll Make: Master the ESPP Universe: Take full ownership of our Employee Stock Purchase Plan, from enrollment and withdrawal to contribution reconciliations and global expansion.Operational Oversight: Act as the primary reviewer and approver for day-to-day operations, ensuring our Stock Plan Analyst’s work is flawless and compliant.Drive Innovation: Lead special projects that matter, including automation of manual flows, system integrations, and reducing SOPs for manual work.Global Mobility & Compliance: Operationalize SoFi’s employee mobility tax sourcing methodology, in partnership wit

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Lyft
📍 Toronto• Full-time• From C$172K/yr
2mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our Toronto office. Every great support experience depends on the person behind it having the right tools, context, and intelligence to solve the problem in front of them. The Platform & Data teams build the tools our human support agents work in every day—and own the data that tells Lyft, and the world, what our customers are actually experiencing. As AI rapidly changes what's possible, we're reinventing how agents work: pairing them with copilots and AI that surface the right answer instantly, take on repetitive work, and raise the quality and consistency of every interaction. At the same time, we're building the data foundation that turns millions of support contacts into an accurate, trusted view of issue types and trends—used inside the team, across the company, and in what we report externally. This role owns that mandate end to end: setting the vision and strategy, and driving execution on the hardest problems across both the platform and its data. Responsibilities: Own the vision, strategy, and multi-quarter roadmap for Lyft's agent platform and the data that powers customer care & safety reporting Define and drive how AI and copilot capabilities make agents more efficient and raise the quality and consistency of their work Lead execution on the most complex,

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Lyft
📍 Mexico City• Full-time
2mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Luxury team builds rich and creative features that set the standard for the ride sharing industry. We are looking for a motivated software engineer to join us building features for Black, Black SUV, and other upmarket modes where quality is uncompromising, where we work on balancing and growing these unique marketplaces within the wider Lyft ecosystem and influencing driver behavior to facilitate highest-quality rides. Ownership is a key quality for this team; this person should be driven to track a project to successful completion and beyond, taking initiative to work with other teams and functions to ensure the code they write reaches users and drives impact. You'll collaborate with engineering, product, data science, analytics, and operations on programs that empower us to iterate quickly, delighting our passengers and drivers. Preferred applicants intend to work regularly from our CDMX office, where team members collaborate together in person. Responsibilities: Help establish roadmap and architecture based on technology and understanding of customer needs Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Can help lead large projects from idea to positive execution Unblock, support and communicate with internal partners to achieve results Experience: Engineering industry experience Experience with object-oriented programming Experience in distributed systems Experience working with databases, relational or NoSQL Write clear, scalable and clear design documentation Design, build and improve a set of team owned components Please submit your resume in English.

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Twilio
📍 - US• Full-time• Remote• $171.1K – $213.9K/yr
2mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Manager: Talent Acquisition & Management Applications. About the job This position is needed to lead the development and enhancements of our talent lifecycle applications across Talent Acquisition, Talent Management and Employee Listening, such as Workday, Eightfold and Qualtrics. The Principal Product Manager will work closely with Centers of Excellence (COEs) and program owners to drive innovative technical solutions and ensure timely delivery aligned with enterprise talent strategies. Responsibilities In this role, you’ll: Product Strategy & Platform Ownership Own the product strategy and roadmap for talent lifecycle applications such as Workday, Eightfold, Qualtrics, HackerRank, and bespoke TA applications, i.e HackerRank. Partner closely with COEs, program owners, HR leadership, and other stakeholders to capture business needs, define success criteria, and align product vision

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2mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking an experienced Sales Operations Manager to partner with our APAC Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions. This role will be operating out of our Singapore hub on a hybrid basis. What you'll do at Figma: Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis—improving speed and accuracy of insights for leadership Champion AI adoption within the regional Sales team through best practices, workflows, and enablement Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones Manage regional operating activities, including quota/crediting decisions and escalations, to deliver actionable insights for Sales and Finance Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership Recommend org design, headcount, book of business carving, and quota decisions across the region Lead Regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions Own performance dashboards, reports, and data-quality standards, keeping sales systems clean and trusted We'd love to hear from you if you have: 7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge Proven ability to use AI to improve the speed, accuracy, and scale

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Couchbase, Inc.
📍 Bengaluru• Full-time
2mo ago

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! AI Platform Engineering Location: Bangalore (Hybrid - in office at least 3 days/week) About the Role We are seeking an experienced and visionary technology leader to lead the development and scaling of our Operational AI platform capabilities. This role will own the strategy, architecture, delivery, and operational excellence of Couchbase AI Cloud Platform capabilities. This is a strategic leadership role at the intersection of distributed systems, cloud-native platforms, and AI. You will lead a large, multi-layered engineering organization responsible for delivering The Operational Data Platform for AI, while partnering closely with Product, Design, SRE, and Go-To-Market teams. Your leadership will directly influence company growth, customer adoption, platform reliability, and Couchbase’s competitive pos

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