Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and Spanish, spoken and written. This is a full time position based in Nevada, USA - remote. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will primarily be responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below
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The Anyscale Technical Program Management (TPM) team is expected to play a critical role executing high impact programs while continuously improving processes to sustainably grow and increase the effectiveness of the Tech organization spanning Design, Engineering and Product teams. As a Technical Program Manager focused on Anyscale’s core product solution, you’ll help lead complex application development in service of enhancing our product platform. In this role, you'll support and help scale the technical solutions that make Anyscale’s products and services possible. As part of the overall development life cycle you’ll plan requirements, identify risks, manage schedules, and communicate clearly with project stakeholders on complex projects with significant bottom line impact. Your Program management contributions will span prioritization, planning of projects and features, stakeholder management, tracking of external commitments while contributing to the organization's technical culture by highlighting and espousing best practices. You’ll learn and grow alongside talented teammates who share your commitment to excellence and appetite for innovative problem-solving. This is a rare opportunity to join in the leadership of a team that will be responsible for building a successful commercial ML/AI oriented solution from the ground up! As part of this role, you will: Help us build, track and ship our Commercial / OSS product Will work closely with the software development and product teams to deliver high quality, scalable products used by customers around the world Collaborate with the product teams and align all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk ta
About the Role Anyscale is seeking a Senior / Staff Product Manager to lead Ray Data, our scalable data processing library for ML and AI workloads. This is a uniquely challenging role that requires balancing open source growth with commercial differentiation - driving rapid adoption in the open source Ray Data ecosystem while building compelling proprietary features for Anyscale RunTime, our high-performance commercial engine. You'll own the entire Ray Data product roadmap in a competitive landscape, working closely with the engineering team, the field team, enterprise customers, and the open source community. Success requires: Deeply ingraining yourself into the end-user experience to understand the nature of the product and its gaps and tradeoffs Working closely with customers and open source users to draw the subtle line between growth and commercialization Strategic thinking about which parts of the ML/Data lifecycle to focus on, identifying opportunities where our architectural strengths create the most value. Thinking deeply about and clearly articulating the product strategy to stakeholders Key Responsibilities Drive the Ray Data product roadmap - Balance open source Ray Data feature development with Anyscale Runtime commercial differentiation to ensure that both Ray Data becomes the open source standard for AI data processing and Anyscale Runtime remains sufficiently compelling. Drive open source Ray Data adoption - Focus on community growth, developer experience, and ecosystem integrations Market Positioning & Enablement - Work closely with Product Marketing on strategic market positioning, field enablement, and competitive analysis to maintain differentiation. Customer engagement - Drive key customer engagements assisting sales and field engineering teams. Required Qualifications 4+ years of product management experience with technical products Strong technical background in distributed systems, ML infrastructure, or data processing Experience working
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Senior Product Manager, Design Systems at Vanta, you'll own the product strategy and roadmap for how every team builds Vanta's interface. Your mission is to build the horizontal tooling that lets product, engineering, and design teams create consistent, high-quality user experiences faster, so they can spend more of their time on their customers. To be successful, you’ll need to have a high level of product taste and be able to set and hold the line for high quality and easy to use products. All while working closely with your engineering and design manager partners. You'll be part of Vanta's Platform organization, which builds the foundational primitives and craft layer the rest of the product is built on. This is the first dedicated Design Systems PM role at Vanta, so you'll help shape the function itself, not just the roadmap. It's a high-autonomy, highly cross-functional role at the center of how Vanta looks, feels, and scales. What you’ll do as a Senior Product Manager, Design Systems at Vanta: Own the vision and roadmap for the frontend, spanning the design system and the front-end platform, and ladder durable platform investments to company initiatives so design and engineering can focus on customers. Evolve our design system from a broad component library into smaller, composable building blocks with consistent APIs, including making components first-class for AI and LLM-driven experiences. Drive accessibility and internationalization programs to their committed milestones, including global-scale localization and meeting accessibility standards. Partner with our AI team to enable the agentic patterns product team
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This role requires an in-office hybrid schedule, with 3 days per week in the SF or NY office with preference for NY. We are seeking an experienced Director of Sales Development (Upmarket) to drive pipeline generation and new business acquisition across our Commercial, Enterprise and Strategic segments . This leader will be responsible for a significant portion of our quarterly new business. You’ll lead, develop, and scale a team of 3 Front Line Managers and over ~30 Sales Development Reps, consistently meeting monthly, quarterly, and annual revenue targets. In this role, you’ll have a direct impact on near term outcomes at a high-growth company, while influencing how we build and support our customers' future success. What you’ll do as a Director, Sales Development at Vanta: Build sales development organizations from the ground up: creating playbooks, processes, and outbound motions rather than only inheriting and running existing ones Define and communicate a clear vision for the SDR organization, developing multi-year outbound and pipeline generation strategy aligned to GTM objectives, and evolving the motion as the market shifts Design, document, and operationalize repeatable sales development playbooks; continuously test, measure, and iterate on messaging, sequencing, territories, and workflows Build AI-powered workflows that automate research, prioritization, outreach, coaching, and administrative work, leveraging tools like Nooks, Clay, 6sense, Gong, Outreach, or similar, and thinking in terms of agent orchestration rather than just adding headcount Own ongoing hiring, mentoring, and development of SDR Managers and SDRs,
ABOUT THE TEAM At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration. YOUR MISSION As a Lead Product Designer focused on Growth, you’ll define how Mural earns user trust at the moments that matter most when someone first encounters the product's value, decides to go deeper, or chooses to stay. This is end to end growth journey ownership. It's about designing the logic of how Mural grows: the moments where clarity converts, where friction is a design failure, and where the line between growth and product quality either holds or breaks. You'll work across discovery, activation, and pricing surfaces, onboarding paths, upgrade flows, lifecycle touchpoints, and in-product nudges. Most importantly, you'll orchestrate how those surfaces work together and set the standard for how growth design is practiced at Mural. You'll succeed if you can bring full journey thinking, rigor and craft to a domain that often defaults to shortcuts and if you can help a cross-functional team understand what good growth design actually looks like. WHAT YOU'LL DO Player Responsibilities (Individual Contributor Work): Define high-quality, user-centered discovery, activation, and monetization experiences across problem to success flows, upgrade flows, pricing surfaces, and lifecycle touchpoints — setting patterns that scale across the platform. Work from concept to production, delivering thoughtful UX, polished visual design, and vibe coded prototypes that help the organization understand direction, risk, and value. Use behavioral data as a primary design input: interpret funnel metrics, experiment results, and user signals to inform design decisions, not just validate them. Desi
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: This is a Product Engineering role specialized in monetization systems, and will lead that space at Replit. It’s a direct line to business impact. But it’s also critical to get right for our users. These are some of the most critical user journeys to get right. Getting them wrong creates the most frustrating experiences for users. So we’re looking for engineers who can build reliable and scalable billing systems and abstractions, while also translating that to an intuitive and friendly user experience. You will: Lead the architecture and implementation of monetization systems at Replit. Create seamless payment experiences for users for both product-led and sales-led motions. Build new abstractions and APIs for other engineers at Replit to monetize their new products. Iterate on pricing and packaging tactics to drive revenue growth. Examples include coupon codes and referral systems. Create monitoring and feedback systems so that we can proactively spot problems, fix them, and optimize performance. Required skills and experience: 6+ years of engineering experience, with strong skills working on the backend. Direct working experience in at least one of the following: Subscription platforms Usage-based billing SaaS Taxation Payment platforms Tokenization Self-directed and comfortable working autonomously in ambiguous environments. Excellent problem-solving skills with ability to debug complex billing issues and edge cases. Experience implementing customer-facing billing interfaces that simplify complex pricing structures. Tools + Tech Stack for this role: Python, TypeScript, React, Postgres, GraphQL, and Nodejs. Bonus Points : Experience working with Orb, Metronome, or Stripe usage based billing. Experienc
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Replit is the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast. Join us in our mission to empower the next generation of builders. We are seeking a Strategic Finance professional to join Replit's growing team in Foster City, CA. In this critical role, you'll work in a lean team supporting high-impact strategic and operational initiatives across the business to drive data-driven decision making. You’ll partner directly with executive leadership and the Board to align financial strategies with our ambitious growth objectives. This role reports to the Head of Finance. Roles & Responsibilities: You'll contribute to critical projects across three main core areas: Internal Strategic & Operational Initiatives Cross-Functional Partnership: Partner with Sales, Marketing, Support, Product, and Engineering teams to build financial models and analyses that drive organizational decision-making New product launches: Build and present financial models, business cases, and investment analyses for new product launches GTM Finance: Partner with go-to-market leadership to drive growth through sales capacity planning, funnel and pipeline analytics, pricing strategy and resource allocation Pricing & Packaging: Analyze pricing and packaging strategies using quantitative and qualitative frameworks to recommend optimal approaches Unit Economics: Recommend strategies that balance growth
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required Skills & Experience 4+ years in technical support, developer support, or systems engineering. Professional fluency in English and Japanese, both written and verbal. Experience providing rapid-response support to high-value or enterprise customers. Strong debugging skills with JavaScript, Python, or similar languages. Excellent written and verbal communication unde
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We are the first line of defense against fraud and abuse on the Plaid platform. Our mission is to ensure the safety and integrity of our platform for consumers and customers. As a Fraud and Abuse Operations Analyst , you will be responsible for responding to fraud and abuse events, investigating claims, and triaging incidents. We also partner with product and engineering teams to inform and improve fraud mitigation strategies. Responsibilities: Safeguard Plaid's Platform: Participate in the abuse on-call rotation, directly protecting our users and customers by responding to and resolving fraud and abuse events. Your timely actions will be instrumental in maintaining trust and security. Drive Investigations and Mitigate Risks: Investigate fraud and abuse claims from diverse sources, partnering with senior teammates on complex cases. Your findings will inform decisions and strategies, directly impacting Plaid's ability to prevent future incidents and minimize financial losses. Proactively perform threat modeling of abuse surfaces and continuously survey external fraud trends, adversary techniques, tooling, and emerging threat vectors Support Incident Response: Help triage and manage fraud and abuse ev
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As an engineer within Palantir's Infrastructure teams, you'll have the opportunity to grow more quickly than you ever imagined as you contribute high-quality code directly to: The shared infrastructure underpinning Palantir Foundry, Palantir Gotham and Palantir Apollo — platforms deployed at the most important institutions across the public and private sectors Rubix and Mission Manager, our new internal-infrastructure business line, used by advanced civil and defence agencies worldwide to power their infrastructure in highly sensitive environments The substrate on which Palantir deploys Foundry and Gotham, powering workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters This means driving investments that improve the velocity and quality of our engineering. Infrastructure at Palantir spans our Foundations, Production Infrastructure and Foundry teams. Teams within Palantir's Foundations organisation are made up of a small number of engineers, each focused on one of four major categories of our infrastructure: Backend Infrastructure Developer Infrastructure Frontend Infrastructure Storage Infrastructure Production Infrastructure organisation, made up of small teams of engineers working on: Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters Apollo: secure, fleet-wide deployment and change-management for complex microservice suites Signals: our full suite of observability and alerting tools Foundry itself is also a developer
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to: • Rubix and Apollo, platforms deployed at the most important institutions across the public and private sectors. • Shaping Mission Manager, our new internal-infrastructure business line, used by advanced civil and defense agencies worldwide to power their infrastructure in highly sensitive environments • Building the core capabilities used by advanced civil and defense agencies worldwide to power their infrastructure • Providing the substrate on which Palantir deploys its other platforms, Foundry and Gotham, which power workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters. You’ll join our Production Infrastructure organization, made up of small teams of engineers working on: • Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters • Apollo: secure, fleet-wide deployment and change-management for complex microservice suites • Signals: our full suite of observability and alerting tools Core Responsibilities As a Software Engineer Intern at Palantir, you’ll own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases—while being paired with a dedicated mentor who champions your growth. You’ll work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to: • Rubix and Apollo, platforms deployed at the most important institutions across the public and private sectors • Shaping Mission Manager, our new internal-infrastructure business line, used by advanced civil and defense agencies worldwide to power their infrastructure in highly sensitive environments • Building the core capabilities used by advanced civil and defense agencies worldwide to power their infrastructure • Providing the substrate on which Palantir deploys its other platforms, Foundry and Gotham, which power workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters You’ll join our Production Infrastructure organization, made up of small teams of engineers working on: • Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters • Apollo: secure, fleet-wide deployment and change-management for complex microservice suites • Signals: our full suite of observability and alerting tools Core Responsibilities As a Software Engineer at Palantir, you’ll own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases—while being paired with a dedicated mentor who champions your growth. You’ll work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and deliver solutions that ad
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to: • Rubix and Apollo, platforms deployed at the most important institutions across the public and private sectors. • Shaping Mission Manager, our new internal-infrastructure business line, used by advanced civil and defense agencies worldwide to power their infrastructure in highly sensitive environments • Building the core capabilities used by advanced civil and defense agencies worldwide to power their infrastructure • Providing the substrate on which Palantir deploys its other platforms, Foundry and Gotham, which power workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters. You’ll join our Production Infrastructure organization, made up of small teams of engineers working on: • Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters • Apollo: secure, fleet-wide deployment and change-management for complex microservice suites • Signals: our full suite of observability and alerting tools Core Responsibilities As a Software Engineer Intern at Palantir, you’ll own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases—while being paired with a dedicated mentor who champions your growth. You’ll work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and
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