Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Lithic is hiring for Business Operations, Program Management: a generalist role dedicated to the Program Management (PM) business line, where Lithic owns the bank relationship, handles compliance, and runs the client's card program end to end. We're expanding Program Management this year, and this person will build and run how it operates day to day, meaning the processes, reporting, and coordination across teams that today happen informally. This is a chance to build real depth in how sponsor bank partnerships and card programs work, in payments and fintech more broadly, while working directly with the Head of Program Management. Job responsibilities: Own how PM operates day to day, meaning the process, tooling, and reporting that let the business actually be run and measured Take on cross-functional projects that touch Risk, Compliance, Bank Operations, Legal, Sales, and Product, and see them through to a result, not just a status update Assist in building and launching new PM initiatives from concept to comp
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About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Spa Supervisor Full Time | 40 Hours per Week King Street Townhouse Hotel Reporting to the Spa & Operations Manager The Spa Supervisor will support the Spa Manager in the day-to-day operation of the Spa and Gym, helping to ensure exceptional guest experiences, high operational standards and a positive, well-organised working environment. Key Responsibilities Support the Spa Manager with the daily operation of the Spa and Gym. Supervise and guide the team during assigned shifts, providing direction and support where required. Act as the point of contact for colleagues and guests during the Spa Manager’s absence or when delegated. Assist with duty management responsibilities and ensure the smooth running of the department. Support the achievement of revenue targets across treatments, memberships, retail and leisure. Monitor team productivity, stock usage and operational efficiency, reporting any concerns to the Spa Manager. Ensure all guest interactions reflect the luxury standards and values of King Street Townhouse Hotel & Spa. Monitor treatment, service, presentation and operational standards, addressing minor issues promptly and escalating matters where necessary. Help ensure that the guest journey, from booking and arrival through to treatment and departure, is seamless and personalised. Deliver exceptional treatments and provide professional hosting for spa guests, where appropriately qualified. Assist with rota planning and resource allocation in line with business levels and operat
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. VAS Manager Google Account — THG Ingenuity Reports to: Head of Department | Location: Omega, Warrington Role Purpose The VAS (Value Added Services) Manager is a dedicated role established to own the day-to-day management of Value Added Services for the Google fulfillment account. This role exists to close that gap: someone strong enough on the THG side to interpret Google's SOPs, and to trial, test, train and plan the resource required to execute against them, while owning QA in line with Google's requirements. Key Responsibilities Own end-to-end delivery of Value Added Services (VAS) for the Google account, including kitting, packing, quarantine handling and returns/shipback processes. Interpret Google's Standard Operating Procedures (SOPs) and translate them into workable warehouse processes at the Omega site. Trial and test new or amended VAS processes ahead of go-live, identifying and resolving operational bottlenecks before they affect the client. Design and deliver training for warehouse teams so VAS processes are executed consistently and to Google's quality standard. Plan and manage the resourcing required to deliver VAS workload, including forecasting headcount needs against volume. Own quality assurance (QA) for VAS activity in line with Google's requirements, including disposition and shipback of quarantined/blocked stock (e.g. Ship Back to Contract Manufacturer processes). Coo
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title: Fixed Term - Courier Advisor Contract Type: 3 - 6 months (Dependant on business requirements) Shifts – Monday - Friday 8am-4pm with a 1-4 weekend Start Date - 2nd November or 9th November As a Courier Team Advisor, you will play a key role in delivering an outstanding customer experience by providing second-line support for delivery-related enquiries across all brands. Acting as the link between our customers and courier partners, you will investigate delivery issues, liaise directly with courier providers, and provide timely updates and effective resolutions. Your ability to communicate clearly, solve problems efficiently, and manage cases with empathy and professionalism will be essential to ensuring every customer receives the highest level of service. You'll receive comprehensive training and ongoing support, equipping you with the knowledge and confidence to handle a wide range of delivery queries while developing your customer service and problem-solving skills. At THG, the customer journey is at the heart of everything we do. Every interaction is an opportunity to build trust, strengthen customer loyalty, and reinforce our commitment to delivering exceptional service. If you thrive in a fast-paced environment, enjoy working collaboratively, and are passionate about helping customers, we'd love to hear from you. Key Responsibilities: Manage and resolve delivery-related tickets raised by Customer Service Advisors and Self-Serv
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Operations Reports to: Senior CX Operations Manager Apprenticeship: Customer Service Specialist Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the day-to-day operation of the Customer Experience function as an escalation point for more complex customer queries, using data and insight to resolve issues and help improve service performance across the team. Key Responsibilities Act as an escalation point for complex or ongoing customer queries that front-line agents cannot resolve. Support monitoring of CX performance metrics (contact rate, SLA adherence, quality scores) and flag emerging issues. Investigate the root cause of recurring customer issues and feed insight back to the wider team and leadership. Coordinate with other departments (Logistics, Compliance, BI) to resolve escalations and improve end-to-end service. Maintain and update knowledge base content and process documentation to reflect changes in policy or procedure. Support quality monitoring and coaching conversations, helping raise standards across the team. Contribute to small service-improvement projects aimed at reducing contact rate or improving customer satisfaction. What We Need From You Strong communication and problem-solving skills Resilience and a calm approach to handling complex or escalated queries A genuine interest in customer service and continuous improvement GCSEs (or equiva
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Onboarding Reports to: Customer Success Director Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the end-to-end onboarding of new clients into the Customer Experience function, coordinating project plans, channel set-up, testing and stakeholder communication so every client goes live smoothly and on time. Key Responsibilities Maintain onboarding project plans and trackers for assigned clients, minute onboarding calls, and produce regular status summaries for internal and client audiences. Support configuration of customer service channels (email, live chat, phone, social and marketplace), including auto-responses, macros, routing rules, SLAs and holiday calendars. Assist with knowledge base/FAQ setup and configure user accounts, roles and permissions. Draft and run UAT test scripts, log and track defects to resolution, and coordinate sign-off with clients. Act as a day-to-day point of contact for onboarding clients, handling first-line escalations and supporting a complete handover to BAU/account management. Coordinate across internal teams (CS Operations, Client Services, Tech, Fulfilment) to keep onboarding on track, raising and chasing internal tickets. Brief the operations team ahead of go-live on volumes, staffing and edge cases, and flag resourcing or capacity risks early. What We Need From You A friendly, organis
Manager– HRBP Roles and Responsibilities Role: The Manager– HRBP is responsible for partnering with FWD teams at Myntra. Responsible for building a strong HR relationship with stakeholders, drive performance management, engagement, compliance of HR practices and guidelines. The associate will understand requirements of business (data/queries) offering solutions. Human Resources Business Partners work closely with management to increase the organizational health of the business. Provide leadership in the implementation and execution of related policies and guidelines; organizational design; company culture and employee development. would influence and partner with other groups around the company (legal, finance, recruiting, etc.) to advocate for business needs. HRBP also consult with employees and managers to address employee grievances and issues with a systematic approach. HRBPs participate in company-wide initiatives and programs while meeting the needs of their businesses. Key skills and abilities of a HRBP include coaching, consulting, facilitation, influencing, communication, process development, analysis and problem solving. Responsibilities: Generalist: ? To be a catalyst with Business to drive HR policies & processes. ? To understand business environment & priorities ? Work with business to address management requests for analysis on payroll cost, leaves, performance etc. ? To ensure that the sensitive issues are handled effectively and are brought to a logical conclusion with constant communication to relevant stakeholders Performance Management: ? To drive the philosophy for PMS as defined in the process ? Manage the execution of performance management e.g. annual and mid year promotions, feedbacks with Time line adherence ? Handling grievance on cases to cases basis and informing relevant stakeholders Resource Management: ? Ensuring personnel information is maintained in all appropriate systems; monitor actual
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role The Head of Shift Operations (HSO) is the senior leader accountable for all aspects of shift performance across operations, safety, engineering, and people management. Safety is the foundation of the role. The HSO ensures a safe environment for all colleagues, contractors, visitors, and customers on site, embedding a safety-first culture where every interaction is controlled, measured, and effective. The HSO drives operational excellence by working collaboratively with internal business units and stakeholders to meet agreed KPIs, uphold Service Level Agreements (SLAs), protect stock integrity, and deliver an outstanding customer experience. As the people lead on shift, the HSO is responsible for the welfare, development, and day-to-day management of all colleagues and team leaders, ensuring ER casework, absence management, and engagement are handled consistently and to the highest standard. The HSO translates business objectives into clear shift goals, setting expectations that drive performance, accountability, and a continuous improvement mindset across the entire operation. As the second most senior leader on site, the HSO is regularly required to assume full site accountability, making critical operational decisions and leading all functions in the absence of senior site leadership. The HSO is responsible for planning and executing volume demand in line with targeted client cost-per-unit (CPU) thresholds, ensuring cost efficiency is maintained throughout the shift to max
About the team Program Management is a sub-function under Strategy function and is responsible to drive large, complex, multi-phased, multi-year Strategic Initiatives that helps to deliver Product/Tech. and Business Operations Capabilities that are identified by Myntra Leadership as part of Quarterly OKR process. Strategic Program Management acts as an enabler by playing a critical role in initiation of programs(defining, structuring and building a deliverable based plan) & leading cross-functional teams to focus on outcomes that meet strategic objectives. Team receives broad guidance from top management and requires a high level of problem solving ability in an ambiguous environment with-in Myntra & Flipkart Group companies (Fk, CLeartrip, Health+, Externalization etc.) Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lac
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview As a Senior Manager, Lifecycle Marketing, you will manage a team of Managers and/or Specialists across multiple game genres, and own the planning and execution of Lifecycle strategy for that portfolio. This position requires you to be data-driven, strategic, and a strong cross-functional collaborator. You will represent the Lifecycle Team in cross-functional and strategy meetings, sharing insights that keep the team's work aligned to broader Lifecycle and organisational goals, and you will set team objectives in line with BU objectives. What You'll Do Manage and develop a team of Managers and/or Specialists across owned genres, providing clear direction, coaching, and day-to-day people leadership. Own performance management for direct reports, including goal-setting, regular 1:1s, feedback, and
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Zynga, the global leader in social games, is currently seeking a full-time Lead Producer. We are looking for a passionate, self-motivated and experienced leader to manage scheduling and lead all aspects of the development processes. Are you highly organized with excellent communication skills, and a proven track record in management for both internal and external studios? This position will keep a clear line of communication with the game’s development /production team and will build and maintain task lists and schedules for the project. A crucial part of the producer role is the communication of the key daily, weekly and quarterly goals, achievements, issues, concerns and updates to the team. Under the direction of the Executive Producer, work will encompass identifying, describing, tracking a
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do We're seeking an experienced Senior Manager to lead our Sales Development organization. In this second-line leadership role, you will manage a team of SDR Managers, drive pipeline generation strategy, and build the scalable systems that turn early-career sales talent into high-performing revenue contributors. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a min
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do We're seeking an experienced Senior Manager to lead our Sales Development organization. In this second-line leadership role, you will manage a team of SDR Managers, drive pipeline generation strategy, and build the scalable systems that turn early-career sales talent into high-performing revenue contributors. Where you'll work This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do We're seeking an experienced Senior Manager to lead our Sales Development organization. In this second-line leadership role, you will manage a team of SDR Managers, drive pipeline generation strategy, and build the scalable systems that turn early-career sales talent into high-performing revenue contributors. Where you'll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a mini
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Partnerships at Brex Partnerships are the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do The Startups Partnership team is a core growth engine at Brex, playing a pivotal role in driving top-of-funnel leads to the team and expanding our market footprint. In this role, you will be responsible for building strong relationships, cultivating partnerships from the ground up, seamlessly integrating new partners into our ecosystem, and consistently hitting targets by transforming these connections into a steady stream of client referrals. You will work closely with VCs, accelerators, incubators, law firms, and other like-minded ind
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