Managed Services Consultant Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a forward-thinking Consulting Manager to lead a regional delivery team through a fundamental shift from traditional, effort-based implementation to a modern, value-driven advisory model centered around AI. In this role, you will lead the AI transformation, bridging the gap between technical execution and executive-level business consulting to ensure our customers achieve measurable and fast business value. Operational management and active business development are the foundations of this role. This leader will institutionalize scalable, repeatable delivery processes to drive operational excellence and consistent customer outcomes, while serving as a critical strategic partner to account teams, fueling expansion. Layered on top is the leadership of a team of strategic advisors who are redefining their value as AI reshapes the professional services delivery. We are looking for a leader who balances a get-it-done operational mindset with a restless curiosity for what’s next. You should be a high-empathy coach who thrives in a transparent, win-as-one environment, with the resilience to lead a team through rapid change while maintaining a relentless focus on our customers' success. You Will: Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. Coach for Resilience: Foster an environment of daily experimentation, encouraging your

About Capco Capco is an entrepreneurial global consulting firm dedicated exclusively to the financial services industry. We help banks, insurers, and capital markets firms navigate complex change across transformation, technology, risk & compliance, and strategy. With a strong and growing presence across Asia‑Pacific, including Malaysia, Capco partners with some of the world’s largest financial institutions on high‑impact, large‑scale transformation initiatives. Our consultants combine deep industry expertise with innovative thinking to deliver measurable outcomes for clients. As we continue to scale rapidly in Malaysia, this is an exciting time to join Capco. You’ll have the opportunity to make a real impact, build new capabilities, and grow your career quickly within a collaborative, high‑performance consulting environment. About the Opportunity We are seeking an experienced Cards Migration Consultant to support a large-scale credit card portfolio migration programme within the banking and payments sector. This is a hands-on transformation delivery role requiring strong card issuing and payments expertise, combined with the ability to manage complex migration workstreams and engage senior stakeholders. The successful candidate will support the planning and execution of a credit card portfolio migration across payment schemes, helping to ensure operational readiness, effective stakeholder coordination and minimal customer disruption. Key Responsibilities Lead designated card migration workstreams, including planning, milestones, deliverables and dependencies. Support migration strategy, portfolio segmentation, migration waves and execution sequencing. Coordinate card product mapping across features, pricing, rewards, benefits and customer propositions. Work with business, technology, operations, risk, fraud, compliance and finance stakeholders to resolve migration dependencies. Manage workstream risks, issues, actions and implementation readiness. Support migra

ABOUT THE ROLE: Accela is seeking a Senior Consultant to join our Professional Services team. In this role, you will lead implementations of the ePermitHub Digital Plan Room, Accela’s electronic plan review solution, for government agencies using the Accela Civic Platform . You will manage implementations from discovery and solution design through configuration, scripting, testing, training, and go-live, ensuring projects are delivered on time and within budget. Working closely with cross-functional project teams, you will help deliver solutions that support local and state government agencies around the world. As a subject matter expert in Civic Platform configuration, EMSE scripting, plan review and permitting processes, and REST-based integrations, you will partner with Engineering, Product, and Project Management to influence solution design, establish best practices, and develop reusable tools and approaches. You will own implementations end to end with a high degree of independence while helping strengthen how the broader team operates through improved processes, scalable solutions, reusable patterns, and mentorship of other consultants. SPECIFIC RESPONSIBILITIES: Analyze client and implementation team needs; deliver scalable solutions that meet both business and technical requirements. Lead discovery with agency stakeholders to understand current plan review processes, pain points and goals. Analyze an agency’s existing Civic Platform configuration – record types, workflows, custom fields and tables, standard choices, document types, Citizen Access settings and existing EMSE scripts – and translate it into a preliminary Digital Plan Room solution design. Design with a focus on user experience, performance, and maintainability. Produce clear solution design documents, configuration specifications and business-rules documentation that agency staff and teammates can act on. Collaborate with our engineering and product management teams to architect innovative pla

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW eClinical Solutions is seeking a Consultant - Operational Excellence & AI Transformation to drive highimpact, time-bound transformation initiatives across the organization. This role will focus on identifyingin efficiencies, implementing process improvements, and leveraging AI and automation to enhance operational effectiveness, scalability, and decision-making. The consultant will work closely with crossfunctional teams across global stakeholders to design, prototype, and deploy solutions, while establishing frameworks that can be sustained post-engagement. KEY TASKS & RESPONSIBILITIES Process Transformation & Optimization Assess current workflows across key business functions Identify inefficiencies, redundancies, and improvement opportunities Create process maps, SOPs, and scalable operating frameworks AI & Automation Initiatives Identify high-impact AI and automation use cases across functions Design and prototype solutions using LLMs / AI copilots, APIs and automation tools, Low code / workflow platforms Develop pilot solutions to reduce manual effort, improve turnaround time, enhance accuracy and decision-making Build reusable frameworks and playbooks for automation adoption IT Service Management (ITSM) & ITIL Frameworks Build and operationalize service management processes, aligned to ITIL standards Define and implement ITIL-aligned workflows Establish SLA frameworks, escalation matrices, and service KPIs Recommend improvements to tools and service delivery models Analytics &

Knowledge Graph & Semantics Consultant Location: London (Hybrid) | Practice Area: Data & Analytics | Type: Permanent Turn complex data into connected knowledge that drives smarter decisions. The Role Financial services firms face significant challenges – and opportunities – in how they manage and extract value from increasingly complex data. Their ability to compete, comply and transform depends on connecting information across data silos and turning it into knowledge that people and machines can meaningfully understand. Graph and Semantics Engineering are emerging enterprise data technologies that use ontologies, advanced analytics and AI to represent knowledge in expressive and innovative ways. Next-generation AI systems powered by knowledge graphs can help organisations manage complexity, provide greater context and deliver more explainable outcomes. As a Knowledge Graph & Semantics Consultant, you’ll help our clients understand, design and implement solutions using graph and semantic technologies, advanced data management and analytics. You’ll also explore how approved AI tools, automation and AI-enabled workflows can improve the speed, quality and insight of delivery, while maintaining appropriate human judgement, review and responsible AI guardrails. You’ll contribute to the continued growth of Capco’s Data & Analytics practice, helping develop our capabilities, talent and thinking around how graph and semantic technologies can create value for financial services organisations. What You’ll Do Design and implement knowledge graph, semantic modelling and advanced data solutions that connect structured and unstructured information. Help clients identify and deliver practical use cases for graph and semantic technologies, advanced analytics and AI. Use approved AI tools and AI-enabled workflows where appropriate to accelerate research, modelling, analysis and delivery, with human-in-the-loop review and validation. Build Capco’s graph and semantic c

Über Artefact Artefact ist ein weltweit führendes Dienstleistungsunternehmen, das sich auf Daten- und KI-Services spezialisiert hat, mit Hauptsitz in Paris. Wir kombinieren die Struktur und die lösungsorientierte Arbeitsweise der Top-Management-Beratung mit tiefgehendem Expertenwissen in den Bereichen Data, AI und Analytics. Mit weltweit über 2.000 Consultants, Data Scientists und Engineers in 26 Ländern arbeiten wir partnerschaftlich mit globalen Marktführern zusammen. Unser deutsches Team befindet sich auf einem starken Wachstumskurs und schlägt die Brücke zwischen technologischen Möglichkeiten und geschäftlichen Notwendigkeiten. Um dieses Wachstum stabil zu halten, suchen wir für unser HR-Team in Hamburg ab sofort in Vollzeit eine zuverlässige und strukturierte Persönlichkeit als HR Manager:in mit Fokus Recruiting. Im HR Bereich fühlst du dich zu Hause? Du kommunizierst stark, organisierst gut, bringst Empathie mit und zeichnest dich durch Eigeninitiative und Verantwortungsbewusstsein aus? Dann bist du bei uns genau richtig! Als HR Manager:in mit Fokus Recruiting (m/w/d) liegt dein Schwerpunkt im Recruiting und Employer Branding. Darüber hinaus arbeitest du an Themen der Personalentwicklung, HR Management und HR Projekten mit. Dies ist dein Schwerpunkt: Recruiting & Employer Branding Involvierung im gesamten Recruiting-Prozess sowie aktive (Mit-)Gestaltung dessen Unterstützung bei der Planung und Durchführung von Interviews für verschiedene Positionen sowie aktive Ansprache von Kandidat:innen über LinkedIn Planung von und Teilnahme an Personal- und Hochschulmarketing-Veranstaltungen Unterstützung bei der Weiterentwicklung unseres Employer Brandings HR Management Beratung von Mitarbeitenden und Führungskräften in arbeitsrechtlichen Fragestellungen Onboarding neuer Mitarbeitender Allgemeine Personalverwaltung: Vertragserstellung und -anpassungen, Erstellung von Bescheinigungen und Arbeitszeugnissen, etc. Pflege von Personalverwaltun

Location: Doha, Qatar | Practice Area : Technology & Engineering | Type: Permanent The Role Capco is looking for an AI Security Consultant to help our clients identify, assess, and manage security risks associated with AI technologies and AI-enabled solutions. You’ll work across data, security, technology, risk, and business teams to embed appropriate security controls throughout the lifecycle of AI systems. This is an opportunity to work at the intersection of AI, data, and cybersecurity within financial services, helping clients adopt AI securely while protecting sensitive information, strengthening governance, and managing emerging security risks. What You’ll Do Assess security risks associated with AI systems, models, data pipelines, and supporting technology environments. Conduct AI security assessments and secure AI architecture reviews. Define and implement security controls, standards, and guardrails across the AI lifecycle, from design and development through deployment and ongoing operation. Identify and assess AI-specific threats and vulnerabilities, including risks relating to data exposure, model access, prompt manipulation, and misuse. Deliver cybersecurity advisory services supporting enterprise AI adoption. Support clients in securing AI-enabled products, platforms and data ecosystems. Work with data, security, architecture, engineering, risk, and business teams to embed security-by-design into AI solutions and delivery processes. Support AI security governance, risk assessments, control testing, monitoring, incident response, and remediation activities. What We’re Looking For Strong experience in cybersecurity, information security, AI security, data security, or related technology risk disciplines. Practical understanding of AI and machine learning environments and the security risks associated with models, data, applications, and supporting infrastructure. Experience applying security controls, threat modelling, risk assessment, identity and a

Location: Doha | Practice Area : Technology & Engineering | Type: Permanent The Role Capco is looking for a Security Consultant to help our clients identify, assess, and manage cybersecurity threats and technology risks across complex environments. You’ll work with security, technology, risk, architecture, and business teams to deliver structured threat and risk assessments that support informed decision-making and effective security controls. This is an opportunity to work on complex cybersecurity challenges within financial services, helping clients understand their threat landscape, identify vulnerabilities and control gaps, and strengthen their overall security and technology risk posture. What You’ll Do Assess existing security controls and evaluate their effectiveness against identified cyber and technology risks. Identify potential threats, vulnerabilities, control gaps, and risk scenarios, documenting findings and recommending proportionate remediation actions. Conduct regular data, threat and risk assessments and recommend corrective actions to improve security posture. Work with security, architecture, engineering, risk, and business stakeholders to embed threat and risk assessment activities throughout technology change and delivery. Conduct threat and risk assessments across infrastructure, cloud environments, technology platforms, and business services. Produce clear risk assessments, reports, and recommendations that support governance, remediation planning, risk acceptance, and informed decision-making. What We’re Looking For Strong experience in cybersecurity risk assessment, threat assessment, technology risk, information security, or related disciplines. Practical knowledge of threat modelling, vulnerability assessment, security controls, risk assessment methodologies, and remediation planning. Experience assessing applications, infrastructure, cloud services, or technology solutions against security and risk requirements. Strong understanding

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Solutions Consultant in Professional Services Delivery to act as a strategic partner for our customers, helping them navigate complex business challenges through an advisory-led approach to professional services. You will help customers rethink their business processes by designing and deploying capabilities that leverage modern automation and AI-native solutions. You will lead several concurrent projects, moving beyond basic implementation to deeply understand a customer’s core objectives and deliver solutions that drive digital transformation and measurable organizational change. We are looking for a consultant who balances technical execution with a consultative mindset—someone who can manage the details of project delivery while partnering with account teams to identify new opportunities for customer growth and expansion. You will report to the Manager, Consulting. This is a remote eligible position and you may work remotely from the Eastern region in the US where Smartsheet is registered. You Will: Be the Expert in the Room: Lead your customers and your cross functional peers through strong business and technical acumen by advising them on best practices that drive measurable value, advising customers to modernize and optimize their workflows across a variety of industries and use cases. Lead Transformational Engagements: Partner with customers to design and implement strategic solutions, leveraging a broad range of Smartsheet capabilities to drive organizational change and maximize long-

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Solutions Consultant in Professional Services Delivery to act as a strategic partner for our customers, helping them navigate complex business challenges through an advisory-led approach to professional services. You will help customers rethink their business processes by designing and deploying capabilities that leverage modern automation and AI-native solutions. You will lead several concurrent projects, moving beyond basic implementation to deeply understand a customer’s core objectives and deliver solutions that drive digital transformation and measurable organizational change. We are looking for a consultant who balances technical execution with a consultative mindset—someone who can manage the details of project delivery while partnering with account teams to identify new opportunities for customer growth and expansion. You will report to the Manager, Consulting. This is a remote eligible position and you may work remotely from the Eastern region in the US where Smartsheet is registered. You Will: Be the Expert in the Room: Lead your customers and your cross functional peers through strong business and technical acumen by advising them on best practices that drive measurable value, advising customers to modernize and optimize their workflows across a variety of industries and use cases. Lead Transformational Engagements: Partner with customers to design and implement strategic solutions, leveraging a broad range of Smartsheet capabilities to drive organizational change and maximize long-

The Role Join the UK’s market leading restructuring tax team and make a real difference on a range of high profile and dynamic transactions Our Restructuring Services Tax team specialises in providing tax advice on the restructuring of financially distressed businesses. They have built a fantastic track record in recent years, leading on some of the UK’s largest and most complex restructuring processes. These include insolvency appointments such as high profile company administrations, liquidations and receiverships as well as debt-for-equity swaps, schemes of arrangement and M&A processes. The variety of work really stands out, as does the friendly and supportive nature of the team. The team has a great mix of UK and international transactions work and is looking to recruit a VAT specialist at the assistant manager or manager level to build on the existing business capability and target a number of exciting developments in the restructuring market. This role is a combination of advisory and compliance across a broad spectrum of business sectors. This is a unique opportunity to get involved. The role is technically interesting and personally rewarding. Key Responsibilities Your key areas of focus will include: Advising insolvency practitioners (administrators/liquidators) on the VAT consequences of their intended actions during an insolvency process; Advising companies, lenders and other stakeholders on the VAT implications of complex restructuring processes including fast track share, property and business disposals; Liaising with HMRC on a wide range of technical and compliance queries for insolvency appointments. Responding to day-to-day VAT queries from internal restructuring business units; Preparing VAT reports and other deliverables and advising on the submission of appropriate returns or other documentation to tax authorities; Supporting the business development activities of the t

En tant que Manager au sein de notre activité Stratégie & Business Consulting, vous piloterez des projets de transformation opérationnelle pour des clients majeurs issus principalement des services financiers. Vous travaillerez en étroite collaboration avec des interlocuteurs de haut niveau afin d’identifier des leviers de performance, optimiser les processus et générer des résultats concrets et mesurables. Ce poste combine réflexion stratégique et management opérationnel, avec l’opportunité de piloter des programmes de transformation tout en accompagnant le développement des équipes et des relations clients. Vos Missions Piloter des projets d’efficacité opérationnelle et de transformation de bout en bout chez nos clients (banque, assurance, énergie, service de paiement, etc.) Analyser les modèles opérationnels existants et identifier des opportunités d’amélioration durable Animer des ateliers et accompagner les parties prenantes dans la conduite du changement Encadrer et faire grandir les équipes de consultants tout en garantissant l’excellence des livrables Contribuer au développement commercial à travers des propositions, présentations clients et initiatives de practice Votre Profil Expérience confirmée dans la transformation opérationnelle ou le conseil en management dans les services financiers dont la BFI Bonne maîtrise des sujets liés à l’optimisation des processus, aux modèles opérationnels cibles et à la conduite du changement Capacité à interagir avec des parties prenantes variées dans des environnements complexes Excellentes compétences analytiques, relationnelles et de communication en français et en anglais Capacité à évoluer dans un environnement de conseil dynamique, collaboratif et exigeant en français et en anglais Atouts Supplémentaires Certification (Green belt ou Black Belt) ou expérience confirmée en Lean, Six Sigma, Agile ou amélioration continue Expérience sur des projets de transformation digitale ou d’automatisation Pourquo

Qui sommes-nous ? Artefact est une société internationale de conseil en services data et IA, dont le siège est à Paris, qui depuis 10 ans est spécialisée dans la conception et le déploiement de technologies d’intelligence artificielle et de solutions data-driven, dont la mission est d’accélérer l'adoption de l'IA pour un impact positif sur les individus et les organisations. Pionnière dans son domaine, à partir des données et de technologies avancées d’intelligence artificielle, les équipes de consultants métiers et d’ingénieurs travaillent ensemble pour développer des solutions qui créent de l’impact business et améliorent la productivité sur l’ensemble de la chaîne de valeur des entreprises, et ce dans le respect d’un usage éthique et responsable de la data. Alliant le meilleur de l’expertise technologique et de l’excellence opérationnelle, Artefact accompagne plus de 1000 sociétés dans le monde pour accélérer leur transformation business, dont plus de 300 entreprises internationales telles qu’Orange, Samsung, L’Oréal ou encore Sanofi. Ses 1700 experts répartis dans 27 bureaux à travers le monde, interviennent dans tous les secteurs clés de l’économie : industrie, retail, luxe, grande consommation, santé, finance, etc… En tant que Stagiaire Data Consultant , tu seras pleinement intégré(e) à une équipe de consultants. Ton rôle sera d'assister nos clients dans l'élaboration et la mise en œuvre de leur stratégie data, de la phase d'idéation jusqu'à l'implémentation. Tes missions pourront inclure : Cadrage / gestion des projets : interview clients et partenaires, mise en place de workshops, préparation des uses cases… Construction de roadmaps, d’analyses data-driven avec l’équipe projet et conception d'infrastructures en collaboration avec nos experts Orchestration du bon déroulement du projet, en appliquant le cas échéant les méthodes agiles (sprints planning et reviews, backlog refinement, démos…) Veille technologique

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. nCino is looking for a Project Manager to lead Portfolio Analytics implementations for financial institutions, from kickoff through delivery. Working alongside an Implementation Consultant within the professional services team, this person runs medium to large cross functional projects using agile delivery. Day to day, the work centers on planning resources, tracking milestones, and keeping stakeholders informed of progress. As the primary contact for assigned customers, the Project Manager leads conversations and addresses concerns before they become issues. Close collaboration with client success and product teams keeps every program on time and within budget. The ideal candidate brings a couple of years of project management experience and a feel for banking, which helps in understanding what financial institutions need from a rollout. Clear communication and strong organization support independent work on complex projects and training for clients on the product. Comfort with project management tools, Excel, and SQL query concepts add an competitive edge. Responsibilities Act as the primary point of contact for assigned customers, ensuring clear communication and alignment throughout the project lifecycle. Lead customer interactions, proactively addressing concerns and ensuring customer satisfaction. Demonstrate a strong foundation in project management by planning and allocating resources, monitoring burn summaries, tracking progress, and keeping stakeholders informed of updates and outcomes. Ensure projects are delivered on time and within budget. Possess a foundational understanding of managing an nCino project plan, including task prioritization, resource allocation, and milestone tracking. Leverage a basic understanding of the banking indu

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Analytics & Metrics Overview At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Analytics Consultant role is part of our Consulting Team within the Global People Insights Team, requiring collaboration across multiple Regions & time zones. The ideal candidate will have experience of providing actionable insights, compelling narratives and have experience of partnership within the HR functional domain within a global or matrixed organization. This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives. Role o Analysis and Insights: Conduct data analysis to identify trends, patterns, and insights across the employee lifecycle and key HR areas, including employee listening, talent and performance, learning and development, and workforce dynamics. o Commercial Mindset: Operates with a strong business impact mindset, demonstrating commercial acumen and the ability to translate data driven insights into strategic decisions that drive measurable value and improve organisational performance. o Storytelling: Develops and delivers compelling, data driven narratives tailored to se