Manager Backoffice Jobs

About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Appier's Ad Cloud handles millions of bid requests per second, and that number keeps climbing. Behind every request is a chain of decisions: how much to bid, what to recommend, which creative to show, how fast the system responds. Each one is a lever on campaign performance, and at this scale a 1% improvement is enormous. Your job is to find those levers in the data. You will turn campaign, auction, and user-behavior data into insights about where the next performance gain is, prove it with rigorous A/B testing, and drive the change across the organization. This is not a back-office role. You will work hand-in-hand with ML scientists, engineers, product managers, and the operations team, and you are expected to set the agenda with data and push until the improvement shows up in live campaigns. AI now handles much of the mechanics: writing queries, drafting code, producing charts. What it does not do is decide which question is worth asking, notice that a number does not add up, or keep digging when the first explanation is too convenient. That is the job. We are looking for someone who is relentlessly curious about why , and who cannot leave an unexplained anomaly alone. What You Will Do Find where performance comes from. Mine campaign, bidding, and user data to identify the highest-leverage opportunities to improve online campaign performance, and turn them into testable hypotheses. Get to the root cause. When performance shifts or metrics contradict each other, dig until you understand the

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** This position will work in a call center environment dedicated to meeting our members' loan origination and deposit account needs. This position will respond to incoming calls, chats, online applications, or applications from our branches from members who are interested in applying for consumer loans, which includes but not limited to lines of credit, vehicle loans, credit card products, equity mortgage loans and deposit accounts (checking & savings). The position will also be responsible for making daily outbound leads calls to bring in new members and cross-sell additional products and services. This position will develop a pipeline of consumer loans and deposit accounts that they will manage through funding. Individuals in this role will partner closely with other Member Care associates, Mortgage Loan Originators and back-office support staff. Essential Functions Process new members and deposit account applications from members/prospective members that have applied via the web or phone channel. Gather the necessary information to complete deposit account applications to funding. Respond to new membe

About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Appier's Ad Cloud handles millions of bid requests per second, and that number keeps climbing. Behind every request is a chain of decisions: how much to bid, what to recommend, which creative to show, how fast the system responds. Each one is a lever on campaign performance, and at this scale a 1% improvement is enormous. Your job is to find those levers in the data. You will turn campaign, auction, and user-behavior data into insights about where the next performance gain is, prove it with rigorous A/B testing, and drive the change across the organization. This is not a back-office role. You will work hand-in-hand with ML scientists, engineers, product managers, and the operations team, and you are expected to set the agenda with data and push until the improvement shows up in live campaigns. AI now handles much of the mechanics: writing queries, drafting code, producing charts. What it does not do is decide which question is worth asking, notice that a number does not add up, or keep digging when the first explanation is too convenient. That is the job. We are looking for someone who is relentlessly curious about why , and who cannot leave an unexplained anomaly alone. What You Will Do Find where performance comes from. Mine campaign, bidding, and user data to identify the highest-leverage opportunities to improve online campaign performance, and turn them into testable hypotheses. Get to the root cause. When performance shifts or metrics contradict each other, dig u

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Manager, Customer Success , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success, , you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broa

CSQ427R265 Manager, Delivery Solutions Architect – Healthcare & Life Sciences (HLS) United States – Apply Now As a Delivery Solutions Architect (DSA) Manager supporting our Healthcare & Life Sciences (HLS) segment, you will lead a team of DSAs responsible for accelerating production-grade Data and AI workloads across some of the most regulated, mission-critical environments in the world. Your organization will be the technical engine behind how payers, providers, med-tech, and biopharma customers modernize clinical intelligence, streamline R&D operations, and operationalize secure AI at scale on the Databricks Data Intelligence Platform. You will define strategy, set the execution rhythm, and coach a team capable of navigating long implementation cycles, strict compliance requirements, and multi-stakeholder enterprise programs—all while ensuring customers achieve clear, measurable outcomes. You will report to the Director of Delivery Solutions Architecture for the HLS Business Unit. The Impact You Will Have: Build and Lead a High-Performing HLS Delivery Team Hire, develop, and inspire DSAs who can navigate clinical, scientific, and operational workloads. Establish a performance culture grounded in accuracy, velocity, and architectural excellence. Accelerate Production in Highly Regulated Environments Guide your team to minimize onboarding friction, remove blockers, and bring critical HLS use cases—clinical analytics, real-world evidence, supply-chain intelligence, quality systems, AI/ML—into production quickly and safely. Drive Compliance-Aware Technical Excellence Ensure your team maintains deep expertise in the Data Intelligence Platform alongside core HLS requirements such as PHI-compliant architectures, HIPAA/GxP controls, auditability, lineage, and secure ML/AI operations. Partner for Growth With Sales and Field Teams Collaborate tightly with Sales, SAs, Support, Emerging Technologies, and Professional Services to drive adoption, increase MAU/

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Ledger Engineering team enables rapid financial product innovation by providing an audit-grade ledger platform that ties ambitious company growth to a highly regulated industry's real-world accounting controls. We are passionate about building robust, fault-tolerant, highly scalable systems that enable us to be on-time and precisely accurate in every financial interaction we have both with our consumers and institutional finance partners. Ledger Engineering works with our finance partners to support everything from closing our monthly books to annual audits. We bridge the technical gap between data, strategy, and the thorough level of accounting detail required to operate a publicly-traded company. Outside of accounting, we partner with the Capital Markets team to help open our business to investors who require a similar forensic level of reporting. What you'll do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through yo

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Own the annual budgeting, forecasting, and variance analysis process for operational departments while translating financial data into actionable strategies that fuel Appian's growth in AI-Powered Process Automation. ABOUT THE TEAM The FP&A team serves as the strategic financial partner to Appian's operational business units, driving financial discipline and enabling data-driven decision-making across the organization. You will work closely with cross-functional leaders to ensure resource allocation aligns with corporate objectives as Appian scales its Enterprise-Grade Orchestration platform. This team plays a critical role in shaping investment priorities and ensuring sustainable growth in a dynamic, high-growth SaaS environment. THE OPPORTUNITY Appian is at an inflection point as we accelerate our AI-Powered Process Automation offerings and expand market share in enterprise digital transformation. This role exists to bring rigor and insight to operational planning, ensuring every dollar invested drives measurable business impact. You will have direct influence on strategic initiatives, working alongside executive leadership to optimize performance and scale operations intelligently. This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Manager, Claims Vendor Management leads Pie's Claims Vendor Management program for assigned strategic claims vendors, with a strong focus on oversight of managed care program vendors. This role manages Claims vendor relationships including managed care services (medical bill review, pharmacy benefit management, utilization review, provider networks), legal vendors (law firms and litigation support), investigative services, support vendors (transportation, translation), and API-integrated technology vendors. The Manager executes vendor strategy in partnership with Claims leadership, including supporting a sunset program to eliminate redundant contracts, running a formal RFP process for competitive vendor selection, and leading contract negotiations and renegotiations to optimize value and performance within their assigned vendor categories. This role requires strong relationship management skills, solid analytical capabilities to identify cost reduction opportunities, and the ability to collaborate across Claims, Legal, Finance, and Procurement to drive vendor performance improvements and ensure compliance with billing practices. How You'll Do It Vendor Management Program Development Support implementation of Pie's Claims Vendor Management program for assigned strategic claims vendors. Execute vendor management strategy for the Claims Department in partnership with Claims leadership. Support and help develop vendor management team members contributing to strategic initiatives. Create and maintain a centralized repository of all vendor contracts with

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Manager, Software Engineering San Mateo, CA Role Overview Sony Interactive Entertainment LLC seeks a Manager, Software Engineering in San Mateo, CA to lead the delivery of common libraries targeting multiple projects across multiple platforms, owning the technical roadmap. Requirements Master’s degree in Computer Engineering, Electronic Engineering, or related field or equivalent, and two (2) years of experience working with Dev teams and improving services and infrastructural changes as a part of root cause analysis and resolution of incidents; creating and enhancing automation to ensure deployment of systems; enhancing infrastructures and auto-scale in the face of increasing network traffic or storage pressure; working with teams to implement requirements for Pub-Sub system (Kafka); setting up and maintaining monitoring for applications using Splunk and Yamas; setting up Splunk dashboards to read from local metric exporter and provide quick visibility into cluster state; leading projects to develop tools based on user’s requirements and usage, concentrated to reduce the troubleshooting time of engineers and improve visibility into the infrastructure; and in executing duties, utilizing tools including Chef, Screwdriver v2/v3, Jenkins, Pogo, Artifactory, an

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Finance team The Finance team ensures Affirm remains financially sound and strategically positioned for growth. Our team manages financial planning, accounting, pricing, vendor management, tax, investor relations, and corporate development. We deliver timely insights, accurate reporting, and careful analysis to support decision-making. From day-to-day financial operations to major investments, we enable sustainable, informed growth by maintaining strong fiscal discipline. About the role Our Global Payroll Team is a critical function within Affirm, dedicated to delivering accurate, timely, and compliant payroll services for Affirmers across multiple countries and regions. We partner closely with People Operations, People Tech, Global Mobility, Accounting, Tax, Legal, and external payroll providers to ensure a seamless employee experience while maintaining adherence to local labor laws, tax regulations, and company policies. As a global team, we embrace collaboration, continuous improvement, and operational excellence. We leverage technology, standardized processes, and strong governance practices to manage the complexities of international payroll while supporting a diverse and growing workforce. Our commitment to accuracy, confidentiality, and customer service enables us to provide reliable payroll solutions that support both employees and business objectives. Joining our Global Payroll Team means becoming part of a dynamic, fast-paced environment where your expertise will directly contribute to employee satisfaction, regulatory compliance, and the success of our global operations. We value innovation, attention to detail, and a proactive mindset, empowering team members to drive process improvements and make a meaningful impact on a worldwide scale. What you'll do In this role yo

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI operates multi-campus, hyperscale GPU infrastructure where cluster availability directly determines training throughput, customer handover commitments, and capital efficiency of the fleet. The Manager of Supercomputer Site Reliability Engineering will be responsible for both compute and infrastructure performance, and will be responsible for significantly increasing the SRE team size. On the compute side, focus will be put on continuous site monitoring, cross-discipline incident command, deep hardware root-cause analysis (RCA), and emphasis on software systems that orchestrate repair velocity. Additional focus will be on physical infrastructure reliability as well. Understanding system margins and resiliency will be key. Site Reliability engineering manager owns >99% compute uptime outcome, drives unplanned facilities compute losses to 0, ensures efficient allocation of > 3GW site power, upgrade robust fault-free megapack failover systems capable of supporting all halls for >4 hours (160 MWhr per hall), drives robust hardware inventory systems and repair velocity to eliminate hardware chokepoints. RESPONSIBILITIES: Serve as the senior oper

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager of the EMEA Digital Natives Applied AI Architecture team, you'll drive adoption of frontier AI across Europe's fastest-growing technology companies: SaaS scale-ups, fintechs, marketplaces, consumer platforms, and developer-tooling businesses. Your team makes Anthropic's products (Claude Enterprise, Claude Code, and the Claude API) successful in production. They address each customer's business needs and technical requirements, and they meet the high bar for reliability and safety that these companies' own users expect. You'll lead and grow a team of Applied AI Architects across EMEA. You'll set the pre-sales standards for the segment, develop each person on the team, and act as a technical lead on some of Anthropic's most strategic European accounts. You'll work closely with Sales, Product, and Engineering to help digital-native companies build Claude into their core products and platforms. You'll also explain complex solutions clearly to both engineers and executives. Responsibilities Manage and mentor a distributed team of Applied AI Architects, providing technical guidance and career development Set goals and run performance reviews that drive growth and output Work directly with a small number of the highest-value EMEA digital-native customers on their AI adoption strategy, including: use case scoping building technical champions running POCs Partner with EMEA GTM leadership to understand customer requirements and co-build segment strategy Own the technical side of pre-sales, making sure your team delivers compelling demos and validates customer ROI Guide customers through EMEA-specific technical and proc

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role: As a Global Upstream Product Manager, you have many ideas grounded in research, knowledge of the market and customer workflows. Your skills in generating, planning and implementing these ideas are what make you an outstanding business partner and marketer. You critically think through problems and communicate your ideas in a way that helps us compete. Your curiosity, love of learning, and active listening gives you a significant understanding of healthcare and business. At Baxter, we're not just promoting the latest life-saving products; we're thinking strategically about getting products to those who need them by understanding the value they provide, the market where they are needed, and the approach to reach the right individuals. Within the Cardiology global business unit, this global upstream product manager (PM) plans, coordinates, and manages end‑to‑end software based diagnostic products, including feature development, connected workflows, and hardware components. This role is responsible for managing the entire p

Become a part of our caring community Why Humana? At Humana, caring is everything. You look after our members and patients. We look after you. If caring means something to you too, we've got a spot for you. We design competitive and flexible benefits packages to provide our employees a sense of financial security now and in the future. Fostering a culture of inclusion is part of the fabric of who we are. We must have a workplace that reflects the people we serve and thrives in part because every person can bring their whole self to work. Our vibrant, diverse culture and environment of inclusion is one of our greatest strengths. About Humana Healthy Horizons Humana Healthy Horizons is more than a health plan. We're human care. Humana Healthy Horizons focuses on helping people achieve their best health. Our dedicated strategies across various markets and states enable partnerships with state and local governments, community-based organizations, and national partners that commit to removing barriers to helping people achieve their best health. Responsibilities The Manager, Care Management Behavioral Health leads teams of nurses and behavioral health professionals responsible for care management. The Manager, Behavioral Health Care Management, works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules, and goals. Position Responsibilities: Oversees the assessment and evaluation of members' behavioral health needs and requirements. This is done to achieve and/or maintain an optimal wellness state. The process involves guiding members/families toward resources and facilitating interaction with them. These resources are appropriate for the care and wellbeing of members. Makes dec

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role The Manager, Commercial Marketing – Digital Health will develop and execute downstream marketing initiatives that drive awareness, customer engagement, product adoption, and commercial growth across the digital health portfolio. This role will translate product strategies, customer needs, and market insights into effective sales enablement, integrated campaigns, content, product launches, and customer engagement programs. The Manager will partner closely with Sales, Product Management, Marketing Communications, Medical Affairs, Regional Marketing, R&D, Services, and other teams. The ideal candidate can simplify complex healthcare technology concepts, manage multiple priorities, and combine strategic thinking with hands-on execution in a fast-paced, matrixed environment. Are you ready to be the next marketing leader on our Digital Health team? <span style="color