Manager Backoffice Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As part of the Group Medicare organization, the Group Medicare Underwriter performs complex underwriting analysis and risk assessment for existing and prospective Medicare Advantage customers. This role serves as a strategic business partner to sales and account management teams, helping drive growth through sound underwriting practices, pricing strategies, and consultative support. What You'll Do Perform underwriting analysis and risk assessment for existing Group Medicare Advantage customers. Evaluate new business opportunities and develop pricing recommendations for prospective Group Medicare Advantage groups. Partner with field sales and account management teams on strategic large employer group opportunities. Calculate complex prospective group rates utilizing established underwriting methodologies and pricing protocols. Analyze benefit design options and provide strategic recommendations related to pricing and competitiveness. Communicate and explain rate development, pricing assumptions, and underwriting decisions to internal and external stakeholders. Present underwriting and pricing information to employers and brokers in support of business development efforts. Utilize advanced rating, financial, and underwriting tools to analyze risk and profitability. Conduct competitive analyses and develop financial comparisons t

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Administration Manager, Business Administration | Chief of Staff Overview As Chief of Staff, you will serve as a trusted partner and extension of the EVP office, working at the center of the business to help translate strategy into action. This is a highly visible, dynamic role for someone who thrives in ambiguity, connects the dots quickly, and is equally comfortable shaping a strategic discussion with senior leaders or jumping into an unexpected business challenge. No two days will look the same. You’ll work closely with leadership across Debit, Prepaid and Sustainability Solutions, helping drive key priorities, strengthen operating rhythms, prepare leaders for critical conversations, and ensure the organization stays focused on what matters most. Key Responsibilities Strategic Partnership & Business Leadership Operate as an extension of the EVP office, helping drive strategic priorities and ensuring leadership is positioned to make informed, timely decisions. Partner closely with senior leaders across the business to connect priorities, surface challenges and drive alignment and accountability. Anticipate business needs, identify gaps and step into complex or ambiguous situations to move work forward. Develop a deep understanding of the business, its priorit

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes. Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products. Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions. Required Qualifications 5-7 years work experience in a claims or claims audit position. Adept at execution and delivery (planning, delivering, and supporting) skills Adept at business intelligence Adept at problem solving and decision making skills Adept at collaboration and teamwork Adept at growth mindset (agility and developing yourself and others) skills Preferred Qualifications 5+years of quality management, audit, compliance or operational quality experience Adept at growth mindset (agility and developing yourself and others) skills Demonstrated experience using quality metrics, KPIs, dashboards, and business intelligence tools to identify trends and present recommendations to senior leadership Experience leading root-cause analysis, corrective and preventive action (CAPA), risk mitigation, and co

Drive end-to-end business development and project execution for non-aero commercial assets across airport terminals, with a strong focus on retail and F&B monetisation, revenue growth, and passenger experience enhancement. Source: Adani Group | Job ID: 60301

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it. The function is new as of this quarter. The foundation exists; most of what it needs to become does not. Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with the competency and quality programs built on top of it: onboarding, ongoing product and process training, and quality assurance. You'll define what this function is responsible for, what it deliberately isn't, an

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-fun

About the role We’re hiring a CRM Manager to join our Lifecycle & CRM Marketing team. You’ll own the technical foundation behind how Chime engages members across email, push, in-app, and SMS. This is a hands-on, technical role. You’ll lead principal-level projects that make our CRM programs scalable, reliable, and healthy, including the processes the team runs on, the health of every channel, and new tools and capabilities. You’ll operate with a high degree of independence, lead through ambiguity, and know when to escalate, partnering closely with Lifecycle Marketing, Engineering, Data Engineering, Product, Data Science, Analytics, and Legal & Compliance. You’ll also help define how Chime’s CRM ecosystem evolves through data, AI, automation, and real-time personalization. In this role, you can expect to Own the strategy, roadmap, and day-to-day health of Chime’s CRM platform and channel ecosystem, setting a clear technical direction tied to member experience and business outcomes. Lead principal projects to implement, integrate, and scale new tools and capabilities, from defining requirements and evaluating vendors through rollout, adoption, and measuring impact. Monitor and improve channel health across email, push, in-app, and SMS, including deliverability, sender reputation, opt-in and reachability rates, frequency and fatigue management, and preference and consent management. Design and improve the processes behind lifecycle execution, including campaign intake, build standards, QA, governance, and documentation, so the team can move faster with fewer errors. Partner with Engineering and Data Engineering on the data foundations of CRM: event and attribute design, data flows into the platform, APIs and webhooks, and real-time triggering. Build and refine complex, data-driven journeys and personalization logic (e.g., Liquid, Connected Content, dynamic segmentation) and set the bar for technical execution across the team. Use AI tools and automation as a co

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. Beacon Biosignals is seeking a Manager, Clinical Study Operations to lead a team within our Clinical Study Operations (ClinOps) group. ClinOps is responsible for the end-to-end execution of Beacon's internal and external device-based clinical trials — from feasibility and site start-up through recruitment, enrollment, data collection, monitoring, and close-out. In this role, you will manage a group of direct reports across Clinical Study Operations, overseeing the ClinOps activities on the studies they run — from feasibility and site start-up through data collection, monitoring, and close-out. You will set clear expectations, coach day-to-day execution, escalate risks to leadership before they become problems, and step in directly when a study needs it. Beyond study oversight, you will personally own and drive domain-level ClinOps goals and initiatives — process standardization, tooling, data quality — end to end. You will also represent ClinOps ahead of study execution — in BD conversations, feasibility discussions, and Investigator Meetings — and partner closely with Product, Engineering, Life Science, and BD to keep trials on track and compliant. This role reports to the Director, Clinical Study Operations. You are expected to bring hands-on clinical trial operations experience — enough to guide your direct reports through site and vendor issues, c

About the role: Patiently™ is a multi-condition telehealth business helping consumers use tax-advantaged healthcare dollars for treatment and care. As we scale our condition roadmap, we need a strong operator and strategic thinker to build and run the operational foundation of the business. This is a hands-on role for someone who can move between resolving an immediate patient or partner issue and building the processes, metrics, and cadence to scale. The right person thrives in an evolving environment — comfortable building 0-to-1 workstreams, creating structure where none exists, and driving results across internal and external partners. You will own day-to-day coordination and performance across clinical and provider workflows, pharmacy and fulfillment partners, customer support, and platform partners — working cross-functionally with Marketing, Product, Analytics, CS, Finance, and Operations to remove constraints and build a repeatable operating system as Patiently scales. Key responsibilities: Care delivery operations Manage the day-to-day operating relationship with Patiently's clinical, provider, and telehealth-platform partners. Ensure patients move smoothly from intake through provider review, treatment, and ongoing care. Identify workflow breakdowns and lead cross-functional efforts to resolve root causes. Have ownership mindset to drive solutions and think of second order effects when resolving operational challenges. Pharmacy and supply-chain operations Manage operating relationships with pharmacy, fulfillment performance, turnaround times, and SLAs. Build contingency plans for capacity constraints, shortages and partner disruptions. Platform and partner coordination Ensure responsibilities and handoffs are clear across Patiently, providers, pharmacies, customer support and technology partners. Lead readiness planning for major launches - workflows, escalation paths

As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the future Account Executives and leaders of our sales organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Hire, oversee, and train a team of Sales Development Representatives (SDR) Facilitate the ramp up for all new team members, teaching them how to assess company needs, cater strategically to each prospect, and handle potential objections Motivate your team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals Provide growth opportunities for SDRs to develop into full-cycle sales representatives Develop and maintain accurate team forecasts for the senior leadership team Who You Are: Experienced in hi-tech direct sales Motivated by helping people grow Familiar with SaaS/Cloud and Salesforce Proven in your written and verbal communication Passionate about coaching, mentorship, and team management Able to work cross-functionally, leveraging your organizational and time management expertise Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in ME

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Essential Key Responsibilities: Lead, coach, and develop a team of sales support specialists, setting clear priorities and service expectations and supporting individual and team performance. Ensure all contractual documentation is complete, accurate, and compliant with company policies and established commercial requirements. Support Sales teams with contract preparation, validation, processing, renewals, amendments, and related administration activities. Ensure timely execution of customer agreements to enable revenue recognition and service delivery. Partner with Finance, Legal, Operations, Revenue Operations, Pricing, and other stakeholders to resolve contract-related issues and prevent processing delays. Monitor service levels, contract turnaround times, renewal tracking, and backlog management, taking corrective action where performance falls below expectations. Provide regular reporting, operational insights, and recommendations to leadership teams on volumes, service performance, risks, and improvement opportunities. Document and improve contract administration workflows, identifying opportunities to streamline processes through intelligent automation and generative AI technologies. Essential Skills: At least 8 years’ relevant experience in contract administration, commercial administration, sales support, business operations, deal desk, quote-to-cash, or sales operations, including at

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Identity Threat Protection Team Identity Threat Protection (ITP), powered by cutting-edge Okta AI, shatters the mold of traditional login security. We deliver real-time, surgical defense against the most sophisticated and rapidly evolving threats. By deeply integrating with existing security infrastructure, ITP relentlessly analyzes user behavior and system data to proactively hunt down and neutralize risks before they impact our customers. Join an elite team of full-stack engineers, visionary data scientists, and pioneering ML engineers. We are not just redefining cloud authentication—we are engineering the next-gen security platform that continuously evaluates global threats and constructs a comprehensive, dynamic risk. ITP stands as the uncompromising guardian of trust and security, placing decisive risk prioritization at the core of every authen

About AiDASH AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com. The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow Together! Data is central to AiDASH's business. The satellite / aerial / drone / lidar data and the strategy that governs it, determines the value delivered to customers and the efficacy of AI models that can be developed. This sets the company's most significant cost and margin drivers, making disciplined and efficient decision-making critical to business performance. AI Data Strategy is a newly established function that owns this data strategy. It integrates customer, product, technical and business requirements to determine what data AiDASH acquires, when, at what cost, and on what basis, often under conditions of uncertainty and competing priorities. As Manager, AI Data Strategy, you will define the data strategy and lead the function's day-to-day decision process. You will also own transformation of this into an agentic workflow in which AI agents recommend and route

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary Illumina is seeking a Manager, R&D Strategic Partnerships with strong program management expertise to lead execution across complex, R&D strategic partnerships and strategic account programs. This role will translate strategic objectives and partner commitments into actionable program plans, establish effective governance, guide cross-functional teams, and coordinate delivery across R&D and other functions. Depending on the partnership model, the role may also manage the external partner relationship and lead formal joint governance. Because the portfolio is evolving, the successful candidate must be comfortable bringing structure to ambiguity, working independently, managing multiple programs, and communicating effectively with internal leaders and external stakeholders. Key Responsibilities Program leadership: Serve as the accountable program manager for assigned partnerships, determin

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Innovation- Insurance Benefits, NAM Cardholder Services Position Overview The Manager, Product Innovation is responsible for identifying, developing, and advancing innovative strategies that differentiate our cardholder insurance benefits and drive business growth. This role will monitor industry trends, evaluate emerging opportunities, and help shape the future of our insurance product portfolio by translating insights into actionable product concepts, enhancements, and go-to-market recommendations. Additionally, this role will learn and support the product operations of our insurance benefits offering, including financial forecasting, reporting, and supporting Sales and Program Management with growing the business. This position sits within the NAM Cardholder Services team, which is responsible for developing, bringing to market, and managing benefits available to our cardholders that enhance our core product value proposition, drive revenue, and differentiate from competitors in order to win core business. Key Responsibilities Identify and develop innovative product concepts, features, and value propositions that differentiate our insurance offerings in the marketplace. Monitor insurance, fintech, payments, travel, and consumer benefit trends to uncover opportunit