Manager Market Operations Jobs

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you driven by the challenge of turning complex operational processes into seamless, high-performing systems? New Relic is looking for a Senior Revenue Operations Manager to own the technical and automation engine behind our Go-To-Market (GTM) organization. As part of the GTM Planning & Process team, you will sit right at the intersection of business strategy, field execution, and cutting-edge technology. You will serve as a strategic partner across our revenue organization, eliminating operational friction, scaling systems, and building solutions that directly impact our growth trajectory. What You'll Do: GTM Strategy & Automation: Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows. Technical Execution & Quality: Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans. Data Governance & Analytics: Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth. Enablement & Change Management: Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies. Cross-Functional Alignment: Work closely with Marketing, Sales Operations,

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Opportunity New Relic is looking for a Senior Revenue Operations Manager – GTM Business Planning to own the operating system behind how we plan, pay, and scale our Go-To-Market (GTM) organization. Sitting at the intersection of Sales, Finance, and Systems, you will architect the annual GTM plan, design incentive compensation programs, and govern processes across quota, territory, and comp data. What You'll Do GTM Planning & Architecture: Own the annual planning cycle end-to-end, building capacity models and territory frameworks to ensure optimal market coverage and alignment with targets. Incentive Compensation Design: Partner with FP&A to architect and govern financially sound sales incentive plans and compensation policies that motivate seller behavior, drive strategic priorities, and eliminate payout leakage. Quota Management & Strategy: Establish fair quota methodologies, manage ongoing adjustments for transfers/hires, and evaluate rep productivity to handle market shifts. Operations & Governance: Govern monthly sales compensation data within Salesforce and downstream systems to maintain audit-ready accuracy across territories and quotas. Systems & Automation: Own the deployment of annual territories and quotas in Salesforce, drive the roadmap for GTM planning systems, and lead automation initiatives to eliminate manual effort and scale operations. This Role Requires B2B SaaS Experience: 6–8+ years in Revenue/Sales Operations, Sales Comp, FP&a

About the Team LCSP is DoorDash’s entrepreneur-led fleet model: independent partners hire, train, and manage courier fleets that fulfill DoorDash orders. The program has proven product-market fit and is now scaling with a path toward a much larger network. This hire would stand up the Account Management function for LCSP and own the strategy for bringing partners in at scale. About the Role For this role the Manager would be the person who builds the Account Management function — not just covering a book of partners, but designing how DoorDash sources, onboards, and manages LCSP entrepreneurs as volume grows. In the near term that includes overseeing entrepreneur onboarding and recruitment of business partners. In the longer-term the goal is to build those out as their own functions, with AM remaining the owner of the ongoing partner relationship. The primary responsibilities include: Stand up Account Management for LCSP: cadences, partner health, performance incentives, and the playbook for a scaling Own the strategy for onboarding partners — how we find, launch, and ramp without the process breaking as we scale Oversee onboarding and sales in the near term, with the mandate to build that function out over time Be the primary DoorDash counterpart for LCSP entrepreneurs after launch Partner with operators on performance, business health and incentive outcomes Use DoorDash ecosystem knowledge to unblock partners, pulling in S&O, product, support, and legal as needed. You will report to the Senior Manager on our Local Commerce Service Provider (LCSP) team in our Dasher & Logistics organization. You’re excited about this opportunity because you will… Be responsible for your own book of work as well as designing how its managedBuild scalable solutions with our partners - we want to build with them and leverage their professional expertise and feedbackBe part of a flat structure and pave the way for LCSP expansion Learn how the

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive builds the operational backbone for the future of mobility. As a fleet management leader and Lyft subsidiary, the company extends its expertise into autonomous vehicle infrastructure — managing the physical operations that keep fleets safe, available, and performing at scale. The Nashville depot is the first proof point in a multi-market expansion. The Opportunity Reporting to the Operations Manager, AV Depot, the Associate Operations Manager is the second leadership layer at the Nashville AV depot. This role exists because one Operations Manager cannot provide the people leadership, floor coverage, and operational bandwidth a 24/7 depot of this scale requires. The Associate Operations Manager carries ownership across two critical business workstreams: workforce scheduling support and process standards compliance. Fleet Operations Leads report to the Operations Manager — but during mid shifts, the Associate Operations Manager is the operational authority on the floor, directing their work, setting the quality standard, and serving as their most experienced resource and mentor. This is a management role with a floor orientation. The Associate Operations Manager is present, coaching, directing, and executing alongside the team — while simultaneously carrying business responsibilities that directly impact depot readiness and partner compliance. This role is the bridge between the Fleet Operations Lead layer and the Operations Manager. Responsibilities: Scheduling & Workforce Planning Support Owns the depot schedule — building, maintaining, and adjusting shift coverage across all teams to ensure the depot is consistently staffed and operationally ready. Monitors attendance, manages rea

We’re looking for a Marketing Operations Manager to strengthen the systems, reporting, and operational foundation behind our go-to-market motion. You’ll help our teams move with cleaner data, more reliable workflows, and clearer visibility into pipeline performance. You’ll work across Marketing, Sales, and RevOps to improve routing, automation, attribution, and reporting. This role is a good fit for someone who enjoys solving operational problems, building scalable processes, and turning data into better decisions. What you’ll do here Own and improve lead routing workflows, including routing logic, SLAs, data quality, and handoff reliability. Manage lead and marketing operational improvements across Salesforce, HubSpot, and the broader GTM tech stack. Audit CRM and enrichment data to keep systems clean, accurate, and useful. Reduce manual work through better workflows, automation, documentation, and QA. Evaluate and help roll out new tools that make the marketing tech stack simpler and more scalable. Partner with Sales and RevOps to evolve systems as the business grows. Support recurring and ad hoc Marketing reporting, including QBRs, campaign analysis, marketing team requests, and KPI dashboards. Improve visibility into pipeline and funnel performance by troubleshooting data discrepancies, refining attribution, and surfacing insights. What we’re looking for 4+ years of experience in Marketing Operations, Revenue Operations, or GTM Systems roles at B2B organizations. Strong hands-on experience with Salesforce and HubSpot, including workflows, data hygiene, and system troubleshooting. Experience managing or improving lead routing processes, including routing logic, SLAs, ownership rules, and handoffs. Experience with B2B funnel reporting, pipeline visibility, conversion tracking, or performance analysis. A strong execution mindset, with the ability to prioritize, document, and improve systems in a fast-moving environment. Strong attention to detail and clear cross-fu

The GTM Enablement & Business Value Excellence team is the center of excellence responsible for how go-to-market execution is designed, enabled, measured, and continuously improved across Sales Enablement, Technical Solutions Enablement, and Business Value. We establish the capabilities, operating model, systems, analytics, and governance that enable our customer-facing teams to execute consistently at scale and adapt as our business evolves. Within the team, Enablement Operations designs and manages the operational infrastructure that powers enablement at scale. This includes operational governance, enablement systems, knowledge management, reporting, operational processes, and continuous improvement, ensuring programs can be delivered consistently, measured effectively, and continuously optimized. The Opportunity: As an Enablement Operations Manager, you will own the operational infrastructure that enables our programs to run efficiently and consistently at scale, with a primary focus on supporting Technical Solutions Enablement. You will partner closely with the Technical Solutions Enablement team to manage operational processes, enablement systems, knowledge management, reporting, governance, and continuous improvement. You will also collaborate with the Enablement Systems & Analytics team and cross-functional stakeholders to evolve the operational capabilities that support scalable execution. This role is ideal for someone who enjoys building scalable systems and processes, improving how work gets done, and creating the operational foundation that enables high-performing teams. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Support the operational processes, governance, and enablement systems that support Technical Solutions Enablement. Man

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. As the Manager, Business Operations CE & EE at SharkNinja, you will play a critical role in driving operational excellence across our Direct-to-Consumer (DTC) business in Central and Eastern Europe , based in Frankfurt, Germany . Your focus will be on improving business performance across SharkNinja's owned eCommerce channels through data-driven decision making, commercial planning, operational optimisation, and cross-functional collaboration. Working closely with teams across eCommerce, CRM, Performance Marketing, Supply Chain, Finance, Analytics, and Commercial, you'll help identify growth opportunities, improve customer experience, optimise trading performance, and ensure the successful execution of key business initiatives. This is a unique opportunity to influence strategic decision-making and support the continued growth of SharkNinja's DTC business across the CE &

About the Team DoorDash Digital Ordering is DoorDash’s leading SaaS business unit, offering a suite of products across online ordering, branded websites and mobile apps, loyalty solutions, and more that enable restaurants to reach customers and grow their revenue through their own first-party channels. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas to help them grow their business and improve working lives in one of the country’s biggest industry sectors. Strategy & Operations sits at the center of that opportunity. The team partners with Product to set the strategy and vision for every offering in the suite, across our SMB and enterprise merchants. We decide what to build, where to invest, and how to bring it to market, and we learn by putting products in front of merchants and running the experiments that show us what moves their business. As part of this team, the Associate Manager will take end-to-end ownership of a set of products and lead the cross-functional effort to grow them. Your work will be instrumental to helping transition DoorDash from a consumer marketplace to an industry-leading B2B SaaS company. About the Role As an Associate Manager on the Digital Ordering Strategy & Operations team, you will own a set of products within our first-party suite from end to end. You will set the strategy and priorities for those products in partnership with Product, be accountable for their growth, and lead the Product, Engineering, Analytics, Implementation, Sales, and Marketing partners who bring them to market. This role is ideal for a strategic operator who can move fast and wear many hats, equal parts analyst, builder, operator, and cross-functional leader. You will own zero-to-one experiments alongside products already operating at scale, help shape the roadmap with Product, and work directly

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Product Operations Manager, Integrations at Harvey, you'll own the operating system behind our integrations and partner ecosystem — the APIs, MCP servers, and third-party connectors that let law firms and in-house legal teams plug Harvey into the rest of their tech stack. You'll triage and prioritize integration requests, manage the technology and ISV partners building on our platform, run early-access programs for new integrations, and coordinate the launches that bring them to market — all while building the lightweight systems that let the integrations program scale as our partner ecosystem grows. This is a role for someone who's spent real time inside an integrations team or a marketplace/app store business, understands what makes an API- or MCP-based integrat

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Product Operations Manager, Integrations at Harvey, you'll own the operating system behind our integrations and partner ecosystem — the APIs, MCP servers, and third-party connectors that let law firms and in-house legal teams plug Harvey into the rest of their tech stack. You'll triage and prioritize integration requests, manage the technology and ISV partners building on our platform, run early-access programs for new integrations, and coordinate the launches that bring them to market — all while building the lightweight systems that let the integrations program scale as our partner ecosystem grows. This is a role for someone who's spent real time inside an integrations team or a marketplace/app store business, understands what makes an API- or MCP-based integrat

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Product Operations Manager, Data at Harvey, you'll be the connective tissue between our data product surfaces, Engineering, GTM, and the external technology partners we rely on — making sure customer and partner signals turn into fast, well-coordinated action. You'll own intake and triage for feature requests and data issues, run early-access programs and cross-functional launches, and manage the partner relationships that keep our data pipeline reliable for law firms and in-house legal teams pushing the frontier of AI adoption. This is a role for someone who's comfortable being in the weeds of a technical issue one hour and briefing leadership on launch risk the next — and who'd rather build a lightweight system that scales than a heavy process that doesn't get u

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams — turning strategy into execution across our entire product lifecycle. You'll build and scale the operating systems that help our product teams make better decisions, ship with confidence, and drive measurable impact for law firms and in-house legal teams pushing the frontier of AI adoption. You'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives. This is a role for someone who builds from 0 to 1, thrives in ambiguity, and creates structure where none exists. What You’ll Do Inputs to Product Teams — Ensuring teams have the information they need to make great decisions Build and mainta

About the Team The Canadian DoorDash Growth & Consumer team focuses on making DoorDash a more valuable and accessible part of consumers’ everyday lives. We identify opportunities to grow the business by improving affordability, strengthening the consumer experience, and solving marketplace challenges across consumers, merchants, and Dashers. Our team partners across Restaurants, New Verticals, Legal, Product, Finance, and Operations to develop strategies that support sustainable growth across Canada. About the Role The Associate Manager role is for a self-motivated, curious, and ownership-minded individual who approaches problems through a customer-first lens. You will use data and market insights to identify growth opportunities, develop strategies, and drive cross-functional execution. Your scope may include pricing and affordability, market-specific growth, consumer engagement and retention, and other high-priority strategic initiatives. Success will be measured by your ability to translate ambiguous problems into clear plans and deliver measurable business and customer outcomes. You're excited about this opportunity because... Pricing & Affordability: Develop strategies across pricing, fees, promotions, and other value levers that balance customer affordability, growth, and sustainable economics. Analysis & Reporting: Analyze performance, build reporting and financial models, identify key trends, and translate insights into clear recommendations for leadership and XFN partners. Market Growth & Initiatives: Identify market-specific opportunities and lead high-impact growth initiatives from strategy and experimentation through execution and measurement. Big Bets & Innovation: Identify emerging opportunities, test new ideas, and build scalable solutions that can unlock new sources of customer and business growth. Cross-Functional Collaboration: Partner with Marketing, Merchant, Dasher, Product, Finance, Analytics, and other teams to align priori

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We’re looking for a senior operator to own the quality bar behind Harvey’s human evaluations. As we scale globally, the volume of eval work is growing 10x, but volume only matters if the output is trusted. This role makes Human Data’s signal decision-grade: rigorous, calibrated, and reproducible enough that Product, Engineering, and AI Research act on it to ship. As a member of our Evaluation Operations team, you’ll work alongside our Evaluation Operations Manager (who runs throughput and coordination) and partner closely with Applied Legal Researchers, Product, Engineering, and AI Research. You'll set the standard for what "good" looks like across eval data and methodology, and own the data analyses to make conclusions that teams will rely on, building the stakeholder

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Our Marketing team brings together marketing operations, engineering, data, and AI to make complex go-to-market work easier to manage. We create reliable systems that help marketers work more effectively, move with greater speed, and deliver measurable business results. As a Senior Marketing Operations Manager, you will lead the campaign operations foundation that supports demand generation while helping shape how AI changes the way our Marketing team works. You will use automation, agents, connected data, and accessible technical solutions to reduce repetitive work, improve execution, and create new capabilities across Marketing. This is a collaborative, hands-on role for someone who enjoys supporting critical marketing systems, working through evolving business needs, and developing practical solutions. Success will be measured by