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Job Details: Job Description: This position requires candidates to upload a resume in English; you are welcome to upload multiple versions of your resume if you prefer but an English version of your resume will be required to be considered for this position. We are looking for someone who is passionate about working hands-on with both internal and external teams to deliver impactful Fleet and Scale software solutions that are critical to Data Center customers. You will be part of a team responsible for developing Customer Fleet and Scale capabilities that enable high-quality Intel server product launches and improve in-fleet customer experience. The ideal candidate is a quick learner, results-oriented, and comfortable operating in a dynamic environment. As a Cloud Software Development Engineer with uArch expertise, you will play a key role in developing customer fleet health software capabilities and ecosystem. The position focuses on the development, validation, maintenance, and debugging of cloud-scale platform monitoring, telemetry, diagnostics, and fleet screening software used by Intel and hyperscale cloud customers to improve Xeon platform quality, reliability, and deployment readiness. You will work closely with architecture, platform validation, manufacturing, and customer engineering teams throughout the server product lifecycle. The role involves developing customer-consumable software that provides visibility into system state, platform telemetry, hardware health indicators, and Intel Architecture internals to help customers solve in-field and at-scale operational challenges. Responsibilities Develop and maintain screening software capabilities supporting customer fleet health and platform quality initiatives. Design, develop, and optimize telemetry collection, diagnostics,

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Citi
📍 Ciudad Juarez Chihuahua
6 days ago

The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets. Responsibilities: Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products Provide advice and product information to Citi clients as appropriate, outlining features and benefits Identify cross-selling opportunities to sell other products Achieve or exceed decided sales targets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: Previous relevant experience preferred Experience in financial sales, customer service and management required Proficient computer skills Proactive leadership and motivational skills Consistently demonstrates clear and concise written

Excelcustomer service
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Citi
📍 Ciudad De Mexico Distrito Federal
6 days ago

The Banker is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Banker also serves as an intermediary in trading for clients. The overall objective of this role is to act as strategic advisor to our clients by formulating investment strategies and raising capital for clients. Responsibilities: Lead in the origination, structuring, and execution of transactions and financings and foster and leverage ongoing global relationships inside and outside of the organization Manage credit risk of the client portfolio and allocate capital prudently through partnership with senior credit officers and capital management Provide a wide range of treasury and corporate finance solutions including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, structured finance, share repurchase, and interest rate and equity derivatives for a selected client portfolio Provide sophisticated financial solutions tailored to clients’ needs and act as a content provider on industry and market trends Meet revenue and other financial goals by leveraging Citi’s full spectrum of Institutional Client Groups (ICG) products and services and ensure solutions meet or exceed internal risk, return and compliance requirements, ethical standards, and anticipated future changes in the marketplace Partner with ICG partners to execute episodic transactions and drive client planning by delivering product agnostic solutions, client access, and effective capital allocation Recruit and develop diverse talent for the Corporate Bank and serve as a mentor to junior bankers Appropriately assess risk when business decisions are made, demonstrating particular consideration

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Citi
📍 Toluca Estado De
6 days ago

El Cajero Universales un puesto de nivel inicial responsable de la ejecución de actividades en la sucursal, que incluyen la prestación diaria de servicios que implican interactuar con el cliente, las transacciones de procesamiento y actividades de ventas, en coordinación con la función de Servicio al Cliente. El objetivo general utilizar su conocimiento y experiencia sobre la banca para proporcionar un servicio al cliente de alta calidad y ayudar a la sucursal a generar ganancias al ofrecer soluciones óptimas. Responsabilidades: Asistir a clientes de Citi para abrir nuevas cuentas, gestionar cuentas actuales y resolver problemas complejos de servicio al cliente. Prestar servicios en la sucursal a asistir con las transacciones de procesamiento en la ventanilla o en la plataforma. Educar a los clientes sobre productos y servicios, e identificar soluciones bancarias que puedan satisfacer sus metas financieras. Generar empatía para atraer a posibles clientes y así establecer relaciones bancarias, y reforzar las relaciones con clientes existentes. Gestionar responsabilidades de supervisión ante la ausencia de gerentes, según sea necesario. Calificaciones: 1 año de experiencia relevante. Experiencia de trabajo en servicios de sucursales. Buen conocimiento en manejo del paquete de Office y de herramientas web. Experiencia en ventas de productos financieros. Capacidad para trabajar bien en un entorno de equipo. Educación: Diploma de bachillerato o equivalente. La descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados. Se pueden asignar otras obligaciones laborales según sea necesario. ------------------------------------------

customer service
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6 days ago

El Cajero es un puesto de nivel inicial responsable de asistir en la ejecución de actividades de la sucursal, que incluyen la prestación diaria de servicios que implican interactuar con el cliente las transacciones de procesamiento, en coordinación con la función de Servicio al Cliente. El objetivo general es proporcionar un servicio al cliente de alta calidad y ayudar a la sucursal a generar ganancias al ofrecer soluciones óptimas. Responsabilidades: Prestar servicios como primer punto de contacto para los clientes de Citi y proporcionar una primera impresión positiva a partir de un servicio al cliente eficaz y amigable. Llevar a cabo transacciones bancarias eficaces y precisas, que incluyen el manejo del efectivo de la sucursal, el procesamiento de depósitos en efectivo entrantes/salientes, y el mantenimiento del dinero en efectivo de la bóveda de la sucursal. Identificar oportunidades de derivaciones para nuevos productos y servicios en función de los objetivos financieros del cliente. Educar a los clientes sobre oportunidades digitales y de autoservicio que ofrece Citi. Cumplir las políticas del banco, los controles operativos y los procedimientos normativos para garantizar la seguridad del cliente y de los activos del banco. Garantizar que se satisfagan todas las necesidades de los clientes y se gestionen de manera eficaz los problemas/asuntos de los clientes y, si es necesario, redirigir los problemas a instancias superiores. Tener buen conocimiento de las cuentas de los clientes y de nuevos productos y servicios ofrecidos. Calificaciones: Preferencia de experiencia previa relevante. Experiencia comprobada en ventas y servicio al cliente. Experiencia en manejo de dinero. Habilidades eficaces de comunicación y resolución de problemas. Capacidad para trabajar bien en un entorno de equipo. Ed

customer service
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6 days ago

El Cajero es un puesto de nivel inicial responsable de asistir en la ejecución de actividades de la sucursal, que incluyen la prestación diaria de servicios que implican interactuar con el cliente las transacciones de procesamiento, en coordinación con la función de Servicio al Cliente. El objetivo general es proporcionar un servicio al cliente de alta calidad y ayudar a la sucursal a generar ganancias al ofrecer soluciones óptimas. Responsabilidades: Prestar servicios como primer punto de contacto para los clientes de Citi y proporcionar una primera impresión positiva a partir de un servicio al cliente eficaz y amigable. Llevar a cabo transacciones bancarias eficaces y precisas, que incluyen el manejo del efectivo de la sucursal, el procesamiento de depósitos en efectivo entrantes/salientes, y el mantenimiento del dinero en efectivo de la bóveda de la sucursal. Identificar oportunidades de derivaciones para nuevos productos y servicios en función de los objetivos financieros del cliente. Educar a los clientes sobre oportunidades digitales y de autoservicio que ofrece Citi. Cumplir las políticas del banco, los controles operativos y los procedimientos normativos para garantizar la seguridad del cliente y de los activos del banco. Garantizar que se satisfagan todas las necesidades de los clientes y se gestionen de manera eficaz los problemas/asuntos de los clientes y, si es necesario, redirigir los problemas a instancias superiores. Tener buen conocimiento de las cuentas de los clientes y de nuevos productos y servicios ofrecidos. Calificaciones: Preferencia de experiencia previa relevante. Experiencia comprobada en ventas y servicio al cliente. Experiencia en manejo de dinero. Habilidades eficaces de comunicación y resolución de problemas. Capacidad para trabajar bien en un entorno de equipo. Ed

customer service
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Citi
📍 Ciudad De Mexico Distrito Federal
6 days ago

El Cajero Universales un puesto de nivel inicial responsable de la ejecución de actividades en la sucursal, que incluyen la prestación diaria de servicios que implican interactuar con el cliente, las transacciones de procesamiento y actividades de ventas, en coordinación con la función de Servicio al Cliente. El objetivo general utilizar su conocimiento y experiencia sobre la banca para proporcionar un servicio al cliente de alta calidad y ayudar a la sucursal a generar ganancias al ofrecer soluciones óptimas. Responsabilidades: Asistir a clientes de Citi para abrir nuevas cuentas, gestionar cuentas actuales y resolver problemas complejos de servicio al cliente. Prestar servicios en la sucursal a asistir con las transacciones de procesamiento en la ventanilla o en la plataforma. Educar a los clientes sobre productos y servicios, e identificar soluciones bancarias que puedan satisfacer sus metas financieras. Generar empatía para atraer a posibles clientes y así establecer relaciones bancarias, y reforzar las relaciones con clientes existentes. Gestionar responsabilidades de supervisión ante la ausencia de gerentes, según sea necesario. Calificaciones: 1 año de experiencia relevante. Experiencia de trabajo en servicios de sucursales. Buen conocimiento en manejo del paquete de Office y de herramientas web. Experiencia en ventas de productos financieros. Capacidad para trabajar bien en un entorno de equipo. Educación: Diploma de bachillerato o equivalente. La descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados. Se pueden asignar otras obligaciones laborales según sea necesario. ------------------------------------------

customer service
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6 days ago

Serves as a compliance risk analyst for Independent Compliance Risk Management (ICRM)’s Surveillance team responsible for the design, implementation, and oversight for a suite of surveillances designed to detect behaviors that may violate regulatory rules or internal policies and procedures. When potentially anomalous behavior is detected, the team is responsible for escalating the activity and working collaboratively with partners across the first and second lines of defense to determine the appropriate resolution of the matter, which may include employee discipline. . The ICRM Global Surveillance platform encompasses a number of surveillance related portfolios including trade surveillance, e-communications and voice surveillance, employee trading, outside activities surveillance, and information barrier surveillance. Responsibilities: Assisting team members with the reviewing and analyzing of surveillance alerts and/or reports relating to firm, employee and client trading activity. Properly documenting the review and disposition of the exceptions as well as escalating matters appropriately. Gathering and analyzing trade data to assist in the Firm’s response to inquiries received from governmental and exchange regulatory bodies. Supporting the compliance group in evaluating surveillance results for potential problems, communicating surveillance findings to management in a clear and concise manner as well as interacting with legal and other compliance personnel. Responding to inquiries or requests from internal partners (e.g. ICRM Assurance, Internal Audit, and Legal). Assisting with the design and implementation of new surveillances as well as the refinement of existing ones. Other responsibilities include handling telephone hotlines and performing data entry. Additional duties as assigned Appropriately assess risk when business decisions are made, demonstrating particular consid

aiExcelproject management
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Citi
📍 Ciudad De Mexico Distrito Federal
6 days ago

The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. Responsibilities: Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding required changes in reports and procedures Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns Support sales force and management by implementing recommendations concerning changes, improvements and enhancements Apply knowledge of how the team interacts with others in order to accomplish Customer Service goals Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous relevant experience preferred Series 6 and 26 License. Fundamental understanding of industry regulations in the US and Can

Excelcustomer service
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Genpact
📍 3301 Edm S De Rl De Cv San Pedro• Full-time
6 days ago

Sr. Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out

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Hp
📍 Tlaquepaque
6 days ago

Sr Product Manager Description - Product Manager – AI-Powered Seller Recommendations Role Overview We are looking for a strategic, customer-obsessed, and data-driven Product Manager to define and build an intelligent recommendation product that helps our internal sales teams identify which products, solutions, and offers are most relevant for each customer . This product will bring together customer signals, product usage, purchase history, account characteristics, seller activity, market insights, and business priorities to generate actionable recommendations for sellers. The product should help sellers answer questions such as: What should I recommend to this customer next? Which products or solutions are most relevant to this customer's needs? Which customer signals indicate a potential opportunity? Why is a particular product being recommended? What is the best next action for this account? Which opportunities should I prioritize across my customer portfolio? The Product Manager will own the product vision, strategy, roadmap, business case, and execution for this capability, working at the intersection of AI/ML, data, CRM, sales enablement, enterprise software, and commercial strategy . This role requires a unique combination of product management, structured problem solving, commercial acumen, analytical thinking, and the ability to influence senior stakeholders across a complex organization. The ideal candidate will be comfortable moving between strategic questions, such as defining the future of AI-powered selling, and detailed product decisions around recommendation logic, ranking, explainability, seller experience, experimentation, and measurement. Key Responsibilities Product Vision & Strategy<

machine learningaisalesforce
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G&
6 days ago

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for a Program Director to own cross-workstream delivery in a hands-on operational leadership role: you'll triage and delegate across multiple teams, hold owners accountable for completion, coordinate release packaging and cross-team dependencies, and mature production support model to handle both base functionality and new feature requests. Based in either South Carolina or Mexico City with travel between the two, this role requires consistent time in office. This role is embedded directly inside client organizations; working alongside client leadership and stakeholders day to day, not observing from the outside. It requires real comfort operating in large, complex, dynamic corporate environments and with incomplete information. Because this is a client-facing consulting role, success depends as much on credibility as an outside partner as it does on program mechanics; this person represents our firm inside the client's organization every day, and their judgment reflects directly on the relatio

Position Overview Diligent’s continued success and growth depends on not just setting a high bar of client satisfaction, but also of employee experience. We are seeking a proactive Office Manager to join our team in Guadalajara. The office manager works closely with the employees and the local leadership teams to ensure a smooth operation of day-to-day tasks, provide employee support, and manage administrative duties. This is the perfect opportunity for an individual who loves to roll their sleeves up and support various initiatives and projects, is meticulously organized, analytical, and is passionate about being part of the growth of our organization, with a focus on the office site. Key Responsibilities Manage the entire office space, including workspace allocation, working closely with recruitment and IT to align on new joiners. Support office engagement initiatives, working closely with the local culture club/Site Lead in building engagement programs. Act as the people manager for reception staff, providing day-to-day supervision, and performance support. Manage security and access control, reviewing daily reports, and assisting with special requests. General mail duties, collecting tax notices, incoming bills, memos, AP and AR communications, and distributing them appropriately. Order office supplies, snacks, and beverages on a weekly basis, keeping track of spending, and managing office expenses. Support the executive leadership, whether it be catering, diary management, travel or general office support. Coordinate catering for departmental lunches and non-executive meetings. Coordinate events and schedule conference rooms. Be the point of contact for all building and property management communications. Regularly review and update building emergency preparedness and evacuation procedures. Be the point of contact for all vendor engagement; managing cleaning services, furniture repairs, and other ad hoc services across a wide range of of

airecruitmentcustomer service
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Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams. Your Success Profile What You Will Work On Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring prog

javascriptmysqlredis
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7 days ago

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Accountant Overview The Finance team is looking for a detail-oriented Senior Accountant who is motivated to lead beyond traditional finance responsibilities. This role combines accounting expertise, financial analysis, and commercial insight to support business decisions, strengthen financial controls, and help maximize sustainable growth and profitability. The ideal candidate is curious, collaborative, and comfortable diving deeply into financial data to identify key insights. They will bring strong accounting fundamentals, a continuous improvement mindset, and an interest in using technology and AI-enabled tools to improve accounting, reporting, and financial analysis. Role • Complete monthly reconciliations of Latin America and the Caribbean customer, merchant, and Advisors incentive programs in accordance with Mastercard Policy 700-B. • Review work orders subject to Master Services Agreement terms and conditions through the CAR Tool review and approval workflow. • Prepare accounting treatments in accordance with Mastercard policy and attach the supporting documentation to the CAR Tool approval workflow for the corresponding work order. • Review and approve purchase requisitions through the approval workflow in the Oracle procurement system. • Prepare and report

aiExcelaccounting
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