Mortgage Account Executive Jobs

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build Enterprise-grade AI Agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with Customers : In the role, you will engage with all levels of our customers’ businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra’s agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap : Work wi

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Design and deliver production-grade AI agents : You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC) : You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You’ll work directly wit

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build Sierra’s platform. At Sierra, we believe agent development is an evolution of software development that requires new tools and systems. You will work on the platform primitives that power how agents are built, orchestrated, and deployed. Invent the foundations of agent development. You’ll design systems that enable engineers and customers to build reliable, steerable agents, including runtime systems, developer tooling, and internal infrastructure. Enable engineers to move faster. You’ll build tools and workflows that accelerate how engineers build and deploy agents across Sierra. What you'll bring A passion for being on the frontier of AI products. Pride in building reliable, maintainable, and secure systems that scale. Motivation and

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. Wha

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you excited by the chance to create an impact and work in a fast-paced, dynamic, and agile environment? Do you have experience with operational controls testing, audit, or other operational risk assurance activities, and strong analytical and communication skills, and finance knowledge and/or primary and secondary mortgage markets? Are you inquisitive, detailed, and passionate about learning? If so, please apply to the Enterprise Operational Control Testing Senior role. Apply now and learn why there’s #MoreAtFreddieMac! Our Impact: The Enterprise Business Risk & Control Office is a new function at Freddie Mac responsible for facilitating efficient, effective, and consistent management of non-financial risks across Freddie Mac’s first line divisions. The centralized testing team within this function is responsible for executing operational control and compliance testing for all business areas across the firm. Your Impact: In this role, you will be expected to: Perform control test of design and test of operating effectiveness, producing thorough, high quality work papers with appropriate evidence to support conclusions Execute testing in adherence with procedures and documentation requirements Identify and escalate inconsistencies or gaps to reviewers in a timely manner Manage control test related data in GRC Tool for accuracy and completeness Challenge status quo. Identify opportunities to improve and streamline processes, including testing automation Qualifications: 5+ years of overall expe

The CPWM - NIC Resource Officer is considered a subject matter expert on investment and banking procedures and processes. The Resource Officer will work on a team comprised of Wealth Solutions Advisors with a focus on delivering advice and service to Citi investment and banking clients. The Resource Officer provides first level support and escalation to licensed associates, internal partners and clients. They handle escalated customer inquiries and ensure client requests/problem resolution is handled promptly and seamlessly. The Resource Officer works closely with business partners to review front line metrics (e.g. questions raised, frequency of escalated items, etc...) and use that data to develop individual and team based coaching opportunities. Responsibilities: Addresses procedural / process related questions and concerns from associates and assists with problem resolution. Resolves escalations from clients, Wealth Teams, senior leadership or executive levels. Provides point of call resolution, a research/escalation resource and partners with process specialists to research and resolve client requests. Supports an expansive and/or diverse array of products/services (e.g. Investment, banking, mortgage). Liaises with strategic partners, managers and department to resolve client requests promptly and achieve excellent internal and external customer service. Documents, tracks and monitors items escalated to them to ensure a timely resolution. Tracks all items using internal tracking system. Responsible for keeping detailed records of open client issues and monitoring them accordingly. Works with business partners in identifying performance issues, drafting and executing team and individual based training. Collaborates with training partners to align coaching efforts with training strategy, focusing on knowledge and

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac Home Loan Mortgage Corporation’s goal is to make homeownership and rental housing more accessible and affordable. Our mission to provide liquidity, stability, and affordability to the U.S. housing market in all economic conditions extends to all communities from coast to coast. The Enterprise Operations & Technology (EO&T) Risk Governance Team provides risk management support to maturing the EO&T division’s model risk governance process, third-party vendor risk governance activities, and the enterprise-wide adoption of AI risk governance framework. We work closely with all three lines of defense, and business partners on a series of risk governance and reduction activities. Our Impact: Administer the enterprise-wide Artificial Intelligence (AI) solution and GenAI use case intake and inventory management processes. Support critical third-party vendor risk management activities, including supplier SOC reviews. Develop and operationalize scalable model governance processes across EO&T division Enhance and maintain technology solutions and operational capabilities that support enterprise AI adoption. Facilitate continuous monitoring and reporting to support compliance with applicable policies, standards, and regulatory requirements. Your Impact: Administer AI solution and G

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: This role will be a part of the Mortgage Backed Securities (MBS) Operations team within Investment and Capital Markets (I&CM) Operations. MBS Operations provides direct functional support to the Agency, Cash Window, Loan Portfolio Management & Structuring desks within the I&CM Division as well as the Multifamily trading desk. This role will be based in McLean, VA Our Impact: Provide back-office trade support functions such as new security set ups, trade confirmations, settlements, clearance and reconciliations for Mortgage Backed Securities and related products Responsible for executing and maintaining SOX and non-SOX (operational) controls Your Impact: Perform trade confirmation, settlement, clearance, and reconciliation activities Serve as primary support to portfolio managers on the Agency Portfolio Management team. Support in all functions related to trade entry, data recording, ad-hoc analysis, and risk management Exercise discretion and independent judgment with documentation and procedures to facilitate effective settlement of asset purchases and sales in a timely and controlled manner Identify and resolve data discrepancies and trade fails Interface with and communicate to external Brokers and Dealers and internal business areas Prepare daily, weekly, and monthly reports as needed Qualifications: 0-2 years of related experience in the finance and mortgage industry and experience with Capital Markets products preferred <l

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you eager to make an impact in a fast-paced, agile environment? Do you have strong experience in operational risk and controls, model risk, and reporting, along with analytical and interpersonal skills and knowledge of Single-Family Acquisitions (SFA) or mortgage markets? If you are curious, passionate about learning, and customer-focused, apply for the Operational Risk Senior Manager to help lead SFA Risk Management. Our Impact: As part of Freddie Mac’s Single Family Acquisitions (SFA) organization, Operational Risk Management (ORM) drives consistency, transparency, and effectiveness in nonfinancial risk across multiple domains, including People, Reporting, Transaction and Execution, Information, Technology, Third Party, Operational Resiliency, Model, and Physical Security and Safety Risks. This role will focus on Model risk including Model Development, Implementation, Performance, Use, and Governance risks. The role will also support Artificial Intelligence (AI) risk assessments. ORM integrates: Risk and control evaluations across the Single Family Acquisitions Division Management reporting Coordination and escalation management Your Impact: As a SFA ORM Senior Manager, each workday is unique. Your impact will focus on the following key activities: Evaluate and report on operational risks, controls, issues, and policies/procedures. Document operational risks and controls as part of risk an

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Compliance Examiner Business Lead is an experienced risk management professional engaged in infrastructure support, planning, scoping, execution, closeout, and issue remediation processes involved in mortgage industry examinations and reviews conducted by the Counterparty Operational Risk Evaluation (CORE) department. Key characteristics include effective leadership skills, clear communication, and a collaborative spirit in both team and cross-departmental settings. A demonstrated proactive approach, ingenuity, and adaptability are essential traits in this position to effectuate operational excellence and a positive organizational culture. Incumbents in this role are committed to fostering professional growth—both personal and among colleagues—while championing transparency, knowledge sharing, and relationship building across business units and internal CORE pods. The position reports to the CORE Manager or Senior Manager and does not include direct staff management. Our Impact: As an Compliance Examiner Business Lead, you will: Support management and/or Counterparty Review Leads in ensuring high-quality, timely completion of all functions associated with CORE pod assigned deliverables and adherence to CORE pod timeline standards related to individual Counterparty examinations. Apply a robust monitoring framework to challenge and review risk practices. Aggregate and communicate independent, data-driven views of ris

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac Home Loan Mortgage Corporation’s goal is to make homeownership and rental housing more accessible and affordable. Our mission to provide liquidity, stability, and affordability to the U.S. housing market in all economic conditions extends to all communities from coast to coast. The Enterprise Operations & Technology (EO&T) Risk Governance Team provides risk management support to maturing the EO&T division’s model risk governance process, third-party vendor risk governance activities, and the enterprise-wide adoption of AI risk governance framework and. We work closely with all three lines of defense, and business partners on a series of risk governance and reduction activities. Our Impact: Support the end-to-end process for enterprise‑wide Artificial Intelligence (AI) solution and GenAI use case intake, and inventory process Support critical third-party vendor risk management activities Develop, enhance, and maintain critical technology solutions to support corporate-wide AI adoptions Execute risk mitigant processes to promote responsible AI usage and governance Prepare management reporting related to AI and 3rd party risk management Facilitate processes for continuous monitoring and reporting of compliance with regulatory and standard requirements Your Impact: Support day-to-day operations including AI solution and use case intake activities, stakeholder support, anomaly resolution Support the development and enhancement of divisional model governa

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you looking for an opportunity to join our fast paced and passionate team that supports multiple IT applications built on various technologies with continuous modernization in progress? We are Modern Delivery Tool Chain (MDTC) accountable to lead continuous improvement of operations, operational automation, and high availability for tools. Our Impact: We build and enhance software applications required for mandatory reporting of Freddie Mac’s mortgage loan data to Federal Housing Finance Agency. Partner with Product and Business team members to ensure high quality product is developed and released into production. Work closely with Architecture, Stakeholders, Operations Partners, and Business Product teams to specify and refine solutions and practices. Evolve a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives. Driver for modernization of Freddie Mac’s 5000&#43; customers to release small incremental changes to production at 5x pace. Your Impact: Maintain AWS infrastructure and cloud environments to support platform reliability, availability, security, compliance, and operational readiness. Manage Amazon S3 buckets, including access controls, lifecycle policies, storage optimization, data retention, and operational support. Create and maintain CFT and Terraform templates to standardize

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Within Qualia, you'll join the Payments team. Every real estate closing ends with money changing hands: earnest money deposits, loan funding, mortgage payoffs, seller proceeds, and commissions. Qualia powers a substantial portion of U.S. residential home sales every year, totaling billions of dollars in transaction volume. The Payments team builds the systems that move those funds safely, accurately, and on time. The stakes are high. A single closing often moves hundreds of thousands of dollars between multiple parties on a tight deadline, and real estate wires are a prime target for fraud. Our mission is to make money movement the most trustworthy part of the closing, so title and escrow teams, and the homebuyers they serve, never have to wonder where their funds are. Our engineers are entrepreneurial, pragmatic builders who move quickly without cutting corners, and who are as comfortable owning a project end to end as they are collaborating with a team. We ship frequently, as often as multiple times a day, and work directly with design, compliance, and customer-facing teams to build payment experiences our customers depend on. RESPONSIBILITIES Design, build, and maintain systems that process ACH and wire transfers at scale (billions of dollars annually), including origination, settlement, reconciliation, and exception handling Build and harden payment-processing pipelines that int

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Single-Family Law Department in the Freddie Mac Legal Division is seeking a collaborative, team focused attorney to join its legal staff as Assistant General Counsel. The attorney will support the single-family mortgage acquisition activities of Freddie Mac, including contract negotiations and drafting, written communications to the industry, internal and external training activities and communications, quality control matters, and new initiatives involving underwriting and purchasing single-family mortgages. Our Impact: Attorneys in the Single-Family Law Department of Freddie Mac’s Legal Division are key advisors to our business colleagues in the development and implementation of policies that support affordable and sustainable housing as part of Freddie Mac’s mission of making home possible. Your Impact: The Legal Division is committed to providing quality and timely advice and representation responsive to client needs on a variety of matters affecting Freddie Mac. As Assistant General Counsel in the Single-Family Law Department, you will: Advise internal clients on mortgage eligibility, credit policies and Freddie Mac Single-Family Seller/Servicer Guide (the “Guide”) matters, including lender eligibility; mortgage purchases; mortgage loan documents and forms; representations, warranties, covenants and remedies relating to lo

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Retail Production Assistant SoFi is seeking a proactive, high-energy Production Assistant to serve as the backbone for our top-producing Retail Mortgage Loan Originators (MLOs). In this role, you aren’t just a support player; you are the engine that keeps the loan origination process moving. You’ll act as the primary bridge between borrowers, realtors, and our internal operations team, ensuring every file is structured for success from day one. If you are detail-focused, tech-savvy, and thrive in a fast-paced environment, we want to talk to you. What You’ll Do Business Development & Retention: Develop and execute targeted marketing strategies to engage the existing book of business for client retention, while proactively building relationships with prospective clients and key centers of influence to drive new-to-bank growth. Loan Structuring & Analysis: Pull and analyze credit reports, review income/asset documentation, and assist MLOs in determining the optimal loan structure for clients. Pipeline Management: Run Desktop Underwriter (DU), stack files for submission, and proactively request/clear underwriting conditions to ensure "on-time" closings. Client Advocacy: Serve as the primary point of contact for borrowers and realtors, providing status updates and maintaining a seamless white-glove