Office Of Transformation Process Redesign Director Jobs

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage a portfolio of startups accounts, developing an

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms. This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments. This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. In this role, you will: Own and drive CRM systems initiatives across support Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution Help operationalize AI-native workflows by defining and building s

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The Cybersecurity specialist sales team partners with Account Directors, Technical Success, Marketing, and Partnerships to drive cybersecurity adoption that help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help cybersecurity customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Cybersecurity, you will own executive-level relationships with leading cybersecurity firms and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as security operations, threat intelligence, risk management, incident response, vulnerability management, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the cybersecurity industry with AI. This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidates. In this role, you’ll: Support Accou

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in our São Paulo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Portuguese and English (spoken and written). Please note that your resume must be submitted in English , and the interview process will include conversations in both languages. In this role, you'll: Manage key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise customers’ journeys from ideation to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakehold

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Tax team is a vital part of OpenAI, ensuring compliance with tax laws and regulations while optimizing the company's tax position. We work closely with various departments to provide tax insights and strategies that support the company's growth and financial objectives. About the Role We're hiring a Senior Manager, International Indirect Tax Compliance to own and continuously improve our end-to-end international indirect tax compliance process. This role will be responsible for driving timely, accurate compliance; maintaining audit readiness; and building scalable processes that improve visibility, control, and efficiency across the Tax function. You will oversee obligations across VAT, GST, DST, and other indirect tax regimes as OpenAI continues to expand globally. You will partner closely with colleagues across Finance and external service providers to ensure that tax compliance is well-controlled, well-documented, and supported by reliable data and processes. The ideal candidate brings deep international indirect tax compliance experience, strong judgment, and a genuine passion for leveraging technology to streamline and improve compliance operations. A strong interest in automation, analytics, and process improvement will be important for success in this role. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own OpenAI’s global indirect tax compliance operating model and end-to-end compliance lifecycle across VAT, GST, DST, and related regimes, ensuring timely, accurate, and controlled compliance across an expanding portfolio of jurisdictions. Lead registration lifecycle management, including threshold monitoring, obligation assessments, new registrations, amendments, and deregistrations, with clear governance over

About the Team The Strategic Initiatives & Operations team is in need of a Technical Program Manager (TPM) to streamline our processes, including full safety governance and integration of various safety research and mitigations into our ChatGPT, API, and any frontier models. This role is critical for driving safe deployment of our new models, synthesizing inputs from multiple stakeholders, ranging across research, product, engineering, legal and policy, and ensuring all the risks are effectively and properly monitored, mitigated or resolved. About the Role As a TPM, you will be responsible for critical tasks ranging from tracking safety research progress and risk tables to overseeing the quality of human data campaigns – acting as the connective tissue to enhance the deployment of OpenAI’s safety system. Additionally, you will create and execute a compute roadmap for your team to ensure that our top priorities are resourced while taking advantage of new opportunities to make key safety research discoveries. Your primary focus will be to ensure our models are qualified for safe deployment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key risk areas and corresponding stakeholders. Keep track of a stack of existing and future mitigations for every major product and model deployment. Standardize the lifecycle of risk assessment, setting safety bars, consolidating inputs from multiple stakeholders across research, product, engineering, legal and policy, pre-launch safety reviews and post-launch followup. Manage pre-launch safety reviews. Share launch calendars and key safety practices and evaluations with our key parter (i.e. Microsoft). Develop comprehensive documentation for all the safety work, including metrics, evaluations, and progress tracking across multiple teams within OpenAI. Help with publishing and open sourcing safety

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business. This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission. You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance In this role, you will: Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling. Build a clear, differentiated story about how OpenAI approache

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to succesful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, prod

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We are looking for a highly experienced RTL engineer to own critical on- and off-chip interconnect components for our custom AI accelerator platform. You will drive the microarchitecture and RTL implementation of scalable on-chip communication fabrics connecting high-bandwidth compute, memory, and I/O subsystems as well as purpose-built off-chip interfaces and protocols needed to enable custom computing at scale. This is a senior, hands-on engineering role with broad technical ownership. You will drive design from requirements through the full silicon lifecycle, from architecture definition and performance analysis through RTL implementation, verification closure, physical design convergence, bring-up, and production readiness. You will plan and oversee the work of junior engineers and help drive and develop productive engineering relationships with external partners and help manage partner execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the microarchitecture, RTL design, and delivery of major SoC interconnect components, including network-on-chip fabrics, switches, routers, bridges, protocol adapters, arbiters, and traffic-management logic as well as off-chip protocol bridges and interfaces. Drive third party engagements to develop novel networking and interface protocols and silicon IP while ensuring high quality and de

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team helps customers understand, adopt, and deploy OpenAI's technology across their most important workflows. The team is made up of Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to bring AI to as many people and organizations as possible. About the role As an Account Director focused on Life Sciences, you will own executive-level relationships with organizations across biopharma, medical technology, and life science services. This includes pharmaceutical and biotechnology companies, medical device and diagnostics companies, contract research organizations, contract development and manufacturing organizations, research tools companies, and laboratory or scientific services providers. This is a role for someone who understands how life sciences companies create, validate, manufacture, commercialize, and support scientific and medical products. You will help these customers evaluate and deploy OpenAI's technology to accelerate R&D, improve clinical and regulatory workflows, scale scientific and medical content operations, modernize commercial and field teams, and improve knowledge work across highly regulated environments. The role blends scientific literacy, enterprise sales discipline, technical curiosity, and relationship-driven account leadership. You will partner closely with solutions, research, product, legal, security, and compliance teams to design secure, responsible, and high-impact AI deployments for life sciences customers. This role can be remote but New York or San Francisco office locations are preferred. We use a hybrid work model of three days in the office per week and offer relocation assistance t

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement. This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles. Partner with solutions and research engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments. Own a revenue and consumption target; manage forecasts and pipeline reporting. Monitor industry and regulatory trends to guide customer and product strategy. Represent Ope

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe our research will eventually lead to artificial general intelligence, a system that can solve human-level problems. The social team helps bring OpenAI’s work to people around the world, translating complex ideas into clear, accessible, and timely content and stories across platforms. The team supports OpenAI’s mission by helping people understand how to use AI in practical, meaningful ways, while clearly and authentically communicating our technology, values, and approach to safely building powerful AI. About the Role Do you want to be one of the people behind the @ChatGPT handle on Linkedin? We’re looking for a smart and accomplished Social Media Manager (IC) to drive and manage long-tail evergreen educational social content primarily around OpenAI products on Linkedin and YouTube from the @ChatGPT and @OpenAI accounts. This role sits at the intersection of AI, education, product storytelling, and social media. You'll help shape how people around the world understand and adopt one of the fastest-growing technologies in history. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week. In this role, you will Work closely with cross-functional teams to brief and create evergreen content related to OpenAI products like ChatGPT and Codex Craft and execute social strategy and content to encourage and sustain product adoption Partner with product, marketing, and creative teams to develop educational social content that helps people understand and adopt OpenAI products. Monitor and report on product usage trends and conversations across social Balance the requests of many teams while ensuring content goes out accurately and on time Synthesize and communicate complex topics in clear language tailored for different audiences You might thrive in this role if you 7+ years of professional experience in social

About the Team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the Role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our São Paulo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedd with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage rel

About the Role: The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work. In this role, you will: Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one. Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality. Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience. Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements. Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks. Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio. Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio. Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness. Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place. You might thrive in this role if you have: Strong project and program management capabilities. Strong knowledge of the architectural design process (schematic