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Office Of Transformation Process Redesign Director Jobs

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Explore current office of transformation process redesign director jobs. Use filters to narrow by work mode, employment type, experience and date posted.

H
Humana
📍 United States• Remote
15 days ago

Become a part of our caring community The Grievances and Appeals Representative 4 role in the Internal Review Team is responsible for managing appeal denials, by reviewing clinical documentation, determining whether further action is needed, and validating final determinations in coordination with clinical and internal Humana partners. Key Responsibilities: Manage Level 1 appeal cases , ensuring accuracy, completeness, and compliance with CMS requirements Review clinical documentation to support appeal determinations and escalation decisions Coordinate with clinical teams and internal partners to finalize appeal outcomes Investigate and resolve member and provider issues with a focus on timely resolution Maintain high productivity and quality standards in a production-driven environment Ensure strict adherence to confidentiality and compliance regulations Independently prioritize and manage multiple high-volume case assignments Proactively embraces change and supports smooth transitions in a dynamic work environment Use your skills to make an impact Required Qualifications: 1+ year of grievance & appeals and/or customer service experience Strong data entry skills Proficiency in Microsoft Office Applications Experience in a production-driven environment Experience prioritizing and delivering multiple assignments Strong commitment to confidentiality and high-quality results Preferred Qualifications: Associate's or Bachelor's degree 2–4 years of grievance and appeals experience Medical claims processing experience Previous inbound call center experience Experience wi

REMOTErecruitmentcustomer service
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H
15 days ago

Become a part of our caring community As a Medical Assistant you will be the first contact for patient care, responsible for administrative responsibilities in addition to patient care. Working onsite in a clinical environment and reporting to the Center Administrator you will perform varied activities and moderately complex administrative, operational, and customer support assignments. Location Address CenterWell Senior Primary Care office located at: 4886 N Dowlen Rd., Beaumont, TX., 77708 You will be reporting to the: Supervisor, Center Administration Job Responsibilities As a Medical Assistant you will perform clinical tasks such as: You will perform pre-visit planning based on patient visit type You will obtain and record medical history and vital signs You will room patients and assist healthcare providers with medical procedures and treatments You will perform specimen collection and point of care testing You will prepare and administer medication under the direction of healthcare provider You will ensure accurate documentation in the electronic health record (HER) and electronic medical record (EMR) systems, including documentation of HEDIS and Stars quality measures Required Qualifications An active Certified Medical Assistant/CMA or Registered Medical Assistant/RMA certification from one of the following organizations: AAH, AAMA, AMT, ARMA, MedCa, NAHP, NAHT, NCCT, or NHA Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider High school diploma or equivalent 1+ years of MA experience Phlebotomy experience Medication/vaccine administration ex

recruitment
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L
LTS
📍 United States• Remote
15 days ago

Location: United States – Remote Clearance: Ability to obtain and maintain a Public Trust Salary Range: 110K - 120K LTS is seeking a Program Manager to support the Department of Veterans Affairs (VA) Health Portfolio. The Health PMO support contract provides IT program management, project management, technical management, financial management, functional planning, and documentation analysis in support of the Enterprise Program Management Office (EPMO) Enterprise Program Management Division (EPMD) Health Portfolio The VA Health Portfolio is focused on development and execution of quality IT projects that address the needs of Veterans and health care providers through management of health care information and sustainment of production software to keep the mission going. What you'll do: Oversee and be responsible for all aspects of a fast-pacing project serving as direct interface with the client, managing project schedules, milestones, deliverables and budget in accordance with Federal, VA standards and guidelines. Ensure quality customer service, provide guidance on technical solutions, and maintain a good working relationship with all customer staff, in support of the program. Prepare for and conduct meetings, presentations and briefings related to all phases of the product lifecycle, while ensuring program goals of the VA and TISTA are met. Manage complex project-related issues and the implementation of solutions that involve the architecture and design, schedule, technology, methodology, tools, human centered design, components and change management including client walk-throughs, user acceptance testing and required documentation. Provide applications business and systems analysis, support long and short-range plans for product selection, requirements analysis, systems development, maintenance and operations following the systems lifecycle including production releases. Participating in PI Planning activities to ensure product and business owner requirements are

REMOTEawsazureproject management
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager 1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations. • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning. • Conduct demos and office hours to guide users through Jira workflows and integrations. • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements. • Coordinate with vendors to resolve plugin issues, validate architecture diagrams, and ensure compliance with Mastercard’s security standards. • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation. • Maintain Confluence pages for s

P
16 days ago

Job Title Disease management Solutions Clinical Support Specialist (90% Travel M-F) Job Description Disease management Solutions Clinical Support Specialist (90% Travel M-F) Help healthcare providers maximize the value of Philips Disease Management Solutions by delivering expert clinical training, product education, and implementation support across a highly customer-facing field role. Your role: Deliver hands-on and remote clinical training for Philips Disease Management Solutions products, with primary focus on DynaCAD and UroNav, ensuring customer competency and successful adoption. Serve as a trusted clinical consultant to physicians and technologists, providing education, workflow guidance, and application support that improves customer productivity and outcomes. Partner closely with Sales, Marketing, Service, Customer Support, Quality, Research & Development, and Manufacturing teams to support customer success, product implementations, and new product introductions. Demonstrate product expertise, you will be responsible for product assembly and installation for the UroNAV product as well as troubleshoot software and workflow issues, and help customers optimize their use of advanced imaging and post-processing solutions. Travel extensively (approximately 90%) to customer sites throughout the U.S., working from a home-based office and supporting changing customer locations as business needs require. You're the right fit if: You’ve acquired 5+ years of clinical experience as an MRI Technologist and/or Ultrasound Technologist, with strong knowledge of imaging workflows and patient care environments. Your skills include troubleshooting software, computer, networking, and basic Digital Imaging and Communications in Medicine (DICOM) issues, along with strong teaching, presentation, a

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The Data Journalism team is looking for an experienced journalist with editing, management and data analysis skills to serve as an assistant editor. You'll help to run a group of data journalists who collaborate across the newsroom. You'll also advise on analyses conducted elsewhere in the newsroom. You should be obsessed with detail and rigor, display a knack for lifting stories to the next level and care deeply about developing your colleagues' talents. Collaboration is at the heart of this role; the Data Journalism team works with virtually every other desk in the newsroom. We'll expect you to deftly navigate these partnerships, which require crisp communication, a problem-solving attitude and a dash of diplomacy. This is an in-office position and includes regular attendance in the office four days a week. We have a preference for candidates who will work in New York City, with a secondary preference for Washington, DC. Important application requirement: Please submit a cover letter that describes your qualifications in the context of three stories (or projects) you helped to shape. For each, please provide a link to the work and describe your contributions in one to three paragraphs. Your cover letter should not exceed four pages in total. Within that limit, you are also welcome to provide a more traditional (but brief) description of your career and talents. Responsibilities: Help to lead the Data Journalism team Directly supervise seve

Procurement Analyst (Procurement Analyst-General) Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Experienced Procurement Analyst (Level 3) to join our dynamic Chinook team in Ridley Park, Pennsylvania . Position Responsibilities: Defines, designs, plans and deploys internal/external projects Develops processes and tools to measure key performance indicators Extracts, analyzes and prepares reports to measure key supplier and internal performance-to-plan Develops, documents and implements processes and systems in support of company goals Supports the development and implementation of strategies Identifies and implements improvements to streamline and automate process flows Distributes, updates and tracks procurement plans for supply chain integration and procurement analysis Assesses and reports compliance to internal/external stakeholders Develops risk mitigation plan This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Shift: This position is for 1st shift. Basic Qualifications (Required Skills/Experience): More than 5 years of experience using all the following Microsoft Office Applications (Word, Excel and PowerPoint. More than 5 years of experience working with analytics, data and spreadsheets to build presentations and make recommendations Experience supporting deliverables for both internal and external customers. More than 5 years of experience working across multiple business units and interfacing with k

Excelsupply chainprocurement
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D
17 days ago

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code Who You Are: Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments You have a strong understanding of core service-management practices

REMOTEpythonnode.jsai
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The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The New York Times' Marketing team is looking for an Associate Manager, Growth Media Strategy (Temporary) oversees paid digital media strategy for our Acquisition program.The Enterprise Paid Acquisition team works on projects in service of enterprise subscription growth, making decisions to ensure we maximize paid subscriptions across products, including the All Access bundle, Cooking, Games and The Athletic. Job Description You will manage campaign activation, development, optimization and reporting. You will work with internal partners in Marketing, Creative, Data Insights, and Audience in helping us reach our goal to achieve 15 million subscribers by 2027. This is a hybrid role based in our New York headquarters, reporting to the Manager, Growth Media Strategy. You can typically expect to be in the office 3 days per week. Responsibilities: You will provide performance reports and insights for ongoing analysis, including ad hoc analysis to determine short and long-term optimizations and support forecasting needs. Use past insights, data visualizations, and research to develop POVs and share media expertise with the immediate and broader team in both written and verbal formats. Manage detailed media budgets, allocations, and delivery across multiple campaigns and vendors to maximize return on ad spend. Partner with the in-house platforms team, guiding campaign execution. Approve optimization recommendations and enhance perfor

G
Godaddy
📍 India• Full-time
20 days ago

Location Details: Remote - India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. The Managed SSL (MSSL) team plays a critical role in supporting GoDaddy's Website Security customers. The team assists with SSL certificate validation, installation, configuration, and troubleshooting across a variety of hosting environments and content management systems, helping customers keep their websites secure and trusted. What you'll get to do... Deliver world-class technical support to Managed SSL customers via email Request, validate, install, and configure SSL certificates (DV, UCC, and Wildcard) across multiple hosting platforms Troubleshoot SSL-related issues, including certificate errors, redirects, HTTPS configuration, and browser trust warnings Manage customer tickets in line with defined processes, service level agreements (SLAs), and quality standards Monitor escalated cases and collaborate with internal teams to ensure timely resolution Work with Engineering and Product teams to identify and drive process improvements Share technical knowledge, best practices, and new discoveries with peers Support continuous improvement initiatives across the Website Security organization Develop expertise in website security technologies, firewalls, and related security services Your experience should include... Experience installing and configuring SSL certificates in Linux and Windows hosting environments Understanding of the SSL certificate lifecycle, validation methods, and common SSL/TLS troubleshooting techniques Familiarity with web hosting technologies including Apache, Nginx, IIS, DNS, and web server configuration Experience work

sqllinuxai
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T-
20 days ago

About the Role: Tubi's content platform is the engine behind one of the largest free streaming services in the world. Every play, every deal, every creator, every frame of video flows through systems CPE owns, and the surface area is enormous. Distributed services running on the hottest path of Tubi's traffic. Video pipelines processing one of the largest workloads in streaming. Workflow engines automating the operations that used to consume entire teams. Creator-facing products turning a back-office process into a real platform. And on top of all of it, an AI-native rebuild of the CMS that most companies aren't willing to attempt. This isn't a single-domain role. It's a platform where backend, frontend, video, infrastructure, and applied AI all collide at the scale where decisions actually matter, where an architectural choice ripples across millions of titles and billions of requests, and where the difference between "good enough" and "great" shows up in revenue. We're looking for builders who want to range across domains — backend one quarter, frontend the next, applied AI the one after that — and who want their work to be felt: by viewers when a title plays instantly, by creators when they go live the same day, by Content Ops when a workflow runs itself, and by the business when the platform stops being a cost center and starts being a force multiplier. The infrastructure is already there. The mandate is already there. What's missing is the people who want to build the thing, not talk about it. Come build it. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: You'll work on systems that sit at the heart of Tubi's business, where the content pipeline meets the viewer, the creator, and increasingly, the AI agent. The work spans the full stack of a modern content platform: distributed services, video infrastructure, workflow automation, and applied AI, all running at

typescriptpythonreact
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F
FalconX
📍 Malta• Full-time• $34K – $43K/yr
20 days ago

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role Overview As a Custody Operations Associate, you will be the guardian of the firm's most critical assets. This isn't a "back-office" clerical role; it is a high-stakes operational position. You will ensure the flawless execution of digital asset movements, maintain the integrity of our custody records, and continuously optimize the workflows that secure billions in value. You will sit at the intersection of traditional institutional finance and the frontier of DeFi. What Problem This Role Solves In the world of digital assets, mistakes are immutable. This role eliminates operational risk by bridging the gap between high-frequency trading demands and uncompromising security protocols. You solve the challenge of scaling complex, multi-party transaction workflows without sacrificing speed or safety. Responsibilities Support the day-to-day operations of our custody services: Ensure seamless functioning of custody operations by managing daily tasks efficiently. Assist trade operations and other cross-functional teams: Collaborate to ensure smooth and efficient execution of transactions, client services, and maintaining the integrity of custody records. Transaction support and client verification: Conduct ID verification and wallet whitelisting to adhere to established s

awsgitrest
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R
20 days ago

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 5 Work Days Per Week Current Office Near to Kaki Bukit MRT, Singapore Will Relocate to Tai Seng MRT in August 2026 Medical & Dental Benefits Provided Entitled to Yearly Bonus & Performance Bonus Qualifications [ Fulfill all 5 requirements ] Bachelor’s Degree in any field is preferred for this post. Minimum 3-5 Years of hands-on experience handling Company's Official Website for E-Commerce Duties Solid understanding of platform policies such as Amazon, Shopee, Lazada , etc. Familiar with Website traffic & conversion, Google Analytics, A/B testing, CPC, CRO Proven experience in cross-border e-commerce (B2C) is an advantage, particularly for the Australia and Europe & US Markets. This Role will mainly focus on handling Reolink Official Website (E-Commerce) & Amazon for different region as other portals like Shopee, Lazada are handled by overseas distributors / outsource agent. Manage and maintain the company’s e-commerce storefronts across multiple platforms, ensuring smooth daily operations and optimal store performance, with a focus on the Australia and Europe & US Markets. Upload product listings across platforms, including writing and optimizing high-quality titles, descriptions, and item specifics, aligned with target market preferences. Conduct keyword research and listing optimization to improve product visibility, search

aigorust
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Wellhub
📍 Netherlands• Full-time
20 days ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a SMB Sales Account Executive II to join our Client Sales team in Amsterdam ! This is a hybrid role, requiring a minimum of two days per week in our Amsterdam office. YOUR IMPACT Managing mid-market companies (ranging from 101 to 500 employees). Negotiating with clients across multiple channels (chat, email, phone, and video calls). Developing tailored proposals for various business types, demonstrating how Gympass drives value for each (consultative selling approach). Managing a high-volume opportunity pipeline. Handling leads generated from both inbound and outbound marketing. Driving consistent strategy, negotiation, and closing of new business. Focusing on sales revenue and process compliance using Salesforce as the CRM tool. Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness. WHO YOU ARE Proven B2B sales experience within technology or SaaS companies. Experience managing mid-mar

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an Operational Excellence Technical Program Manager to join the Global Information Security Office and help drive execution for a strategic security program. This role is designed for a strong technical program leader who can bring structure, accountability, and operational rigor to complex work that spans security engineering, security architecture, and cross-functional delivery partners. This person will serve as a key operational driver for ticketing, escalations, dependency management, and execution governance tied to a strategic Everpure program. You will partner closely with security engineering and architecture leaders to ensure work is clearly defined, tracked, escalated appropriately, and moved forward with urgency and discipline. This is a highly cross-functional role for someone who is comfortable operating in ambiguity, translating technical context into actionable program structure, and building repeatable operational mechanisms that improve visibility, decision-making, and outcomes. WHAT YOU'LL DO Own day-to-day program operations, including ticketing workflows, intake, triage, prioritization, issue resolution, escalation management, and execution tracking. Partner with Security Engineering and Security Architecture leaders to translate technical priorities into defined workstreams, milestones, dependencies, accountable owners, and decision paths. Build and run operating mechanism

awsrestai
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