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Office Technology Administrator Jobs

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Cvshealth
📍 United States• Remote
6 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Case Manager RN role is telework and must be located in North Carolina. Normal Working Hours: Monday through Friday 9:00am – 5:30pm EST. Occasional evening, and holiday shifts per the needs of the team. 0-10% travel possible including but not limited to travel to the High Point office for customer meetings if you reside within 30 miles. The RN Case Manager is responsible for telephonically assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness. RN Case Manager: Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness through integration. Through the use of clinical tools and information/data review, conducts an evaluation of member’s needs and benefit plan eligibility and facilitates integrative functions as well as smooth transition to Aetna programs and plans. Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. Assessments take into account information from various sources to

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Asana
📍 Vancouver• $132K – $178K/yr
8 days ago

Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations. We think deeply about new areas, help develop and test concepts, and improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft. This role is based in our Vancouver office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local partners include Product Managers, Designers, and Engineering leads. We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will share more about in-office requirements. In this role, you will help shape and scale Asana’s Product-Led Growth (PLG) self-serve business. We recently launched several major new products—including AI Teammates, a Meetings product, and Asana for Client Management (ACM). We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers. Historically, our growth relied on selling more seats or moving customers to higher tiers. Now, we have multiple new growth vectors, from AI credit consumption to these brand new product offerings. You will play a pivotal role in uncovering how to introduce u

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K Health
📍 New York• $120K – $140K/yr
8 days ago

About the role: We are looking for a dedicated IT Engineer to manage and support our IT infrastructure. The ideal candidate will be responsible for maintaining and optimizing key technologies, including Microsoft Intune, Okta, Google Workspace, Jamf, Slack, and Meraki This role requires in-office presence in our New York office four days per week. What you will do: Administer Intune for mobile device management and security of our Windows devices. Manage and maintain Okta for identity and access management. Administer and support Google Workspace applications and services. Oversee administration of Jamf for managing Apple devices. Manage Slack for team communication and collaboration. Manage Meraki and WebEx infrastructure Monitor system performance and troubleshoot issues as they arise. Implement and maintain security protocols to protect company data. Provide technical support to staff and resolve IT-related issues. Collaborate with other departments to understand and meet their IT needs. Maintain documentation of IT processes and systems. What we’re looking for: Proven experience in a similar role, supporting an international organization of 100+ employees. Strong understanding of network and system security principles. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Strong dedication to customer service Ability to manage multiple tasks and projects simultaneously. Experience working with automation Proficiency with Intune, Okta, Google Workspace, Jamf, and Slack. Able to provide off-hours support, on rotation, or as needed Bonus: Experience working in a healthcare space or startup space. Benefits & Perks: #LI-Hybrid Hybrid work schedule with weekly lunches and stocked fridges Monthly social committees for company events 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days Stock options for every full-time employee Paid parental leave 401k benefit Commut

airecruitmentcustomer service
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Asana
📍 Vancouver• C$176K – C$200K/yr
8 days ago

At Asana, security is foundational to our mission of helping humanity thrive by enabling the world's teams to work together effortlessly. Our security team protects Asana's employees, users, and customers by proactively addressing threats and fostering a culture of security throughout our product and operations. We're looking for a Product Security Engineer to join our Product Security team in Vancouver. You'll be a key member of our security engineering team, partnering directly with product and infrastructure teams to ensure we design and ship secure software. You will be instrumental in scaling our security practices by building secure-by-default frameworks, eliminating entire classes of vulnerabilities, and championing a security-first mindset across our web, mobile, and AI-powered product surfaces. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. What you'll achieve Partner with product and engineering teams across the full software development lifecycle to ensure security is designed and built into Asana's products and platform. Conduct security architecture reviews, threat modeling, and code reviews for new features and services. Develop, implement, and maintain secure-by-default frameworks and libraries that empower engineering teams to build secure systems easily. Build and maintain automated security tooling (static and dynamic analysis rules, custom SAST/DAST checks, and automated red-teaming) to scale security coverage without scaling headcount. Identify and address AI-specific security risks such as prompt injection, insecure tool permissions, and abuse-resistant design in Asana's AI and agentic features. Triage, investigate, and drive remediation of vulnerabilities f

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SL
8 days ago

About Us Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at http://saucelabs.com . Release Assurance at the Speed of AI | Meet the new Sauce Labs The Role This is a hybrid /hub role working from your home in London, which means you may be expected to work from a designated co-working space from time to time, and will otherwise work remotely from home, until such time as a dedicated office is established. Account Executives (AEs) are responsible for leading sales efforts, expanding new business, cross-sells and renewals within existing accounts to meet, exceed financial and business objectives. AEs are the account owners and coordinate all activities within their accounts – ISR/SDR for new opportunities, Solution Engineers (SE) for technical pre/post sales, executive sponsorship, etc. AEs will be focused on our “build territories” handling a larger number of accounts with smaller ARR, but a large white space potential for growth. The AE territory will approximately consist of 70% expansion accounts and 30% new logos. Responsibilities Ensures the achievement of sales revenue and pipeline goals including evaluating current business, identifying new opportunities within accounts, coordinating account strategies, and developing account plans Maintains and grows revenue base for book of business by driving product upsell/cross-sell and coordinating a unified strategic account plan for retention/renewals. Partners with customers to ensure positive engagement with Sauce products, evaluate program

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

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8 days ago

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base. In this individual contributor role, you will play a key part in customer communication, technical engagement, and incident management for our global customers. You will also implement processes and automations, use the same incident and case management tools we build for our customers, and help shape how they evolve. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Drive incidents and escalations to resolution from start to finish, including triage, coordination with our support, engineering and product teams. Own the response and keep customers and internal teams informed throughout. Independently coordinate cross-functional stakeholders through complex incidents and escalations, making the call on prioritization, response strategy, and when to pull in additional teams or leadership. Own communications during active incidents, including sensitive, large-scale, and publicly visible events, adapting the message for customers, internal teams, and leadership. Lead projects that deliver operational improvements to how IEM detects, manages, and communicates during incidents and escalations as Datadog and its products evolve. Create, maintain, and improve incident and escalation documentation, runbooks, and training materials, and lead retrospectives that turn individual incidents into durable process cha

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As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Fully proficient German language speaker required to develop deep trusting relationships with customers in the region Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5-7 years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming

aifinance
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9 days ago

Business Driver, 50–60% Who is Artefact? Artefact is a next-generation strategy and data consulting firm dedicated to transforming organisations through data and AI. We combine the rigour of top-tier strategy consulting with deep expertise in data, digital and analytics to help clients achieve tangible business impact. With 2,500+ consultants, data scientists and engineers, we work with global leaders such as Samsung, L’Oréal, Orange and Sanofi. Our Swiss team is growing fast and has just moved into a new office in central Zurich. The Role Our Zurich team has grown to a size where keeping the office and the team’s operations running is a job in its own right. With our new office, we now have the place for it, and we are looking for the person to take it on. As our Business Driver, you keep support for our leadership, recruiting, events and the office itself running smoothly, and you help with billing, so that our consultants, partners and directors can focus on their clients. Main Responsibilities # Area What you will do 01 Support for Partners and Directors Assist our partners and directors with calendars, travel, correspondence and the requests that come up between meetings. 02 Recruiting Coordination Schedule interviews between candidates and interviewers, keep the hiring calendar moving, and welcome candidates when they visit the office. 03 Staffing & Billing Support Help track who works on which project, and support the preparation of invoices. You will understand how our projects are set up well enough to know when and what needs to be invoiced. 04 Events Plan and run team and client events, from venue and catering to invitations and coordination on the day. 05 Office Management Keep the office working: supplies, fruit and drinks, post and deliveries, and contact with suppliers and building management. 06 Office Projects Take a short brief and deliver a finished result on your own, whether that means setting up a new meeting space or finding the right supp

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Instacart
📍 Canada• Remote• C$194K – C$204.5K/yr
9 days ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role: We're looking for a Senior Product Manager to shape how some of the world's largest retailers manage and grow their digital businesses on Instacart. You'll own Retailer App as a platform , building a consumer-grade experience where retailers can easily manage their storefronts, discover and adopt new capabilities, and take greater control of their businesses. You'll also build the foundations that enable product teams across Instacart to deliver great retailer experiences quickly, consistently, and safely. In parallel, you'll own Analytics & Insights , one of Retailer App's core products, transforming retailer data into actionable insights that help retailers grow. Across both areas, you'll set a compelling multi-half product vision and strategy, translating customer needs into differentiated products and measurable outcomes. You'

REMOTEai
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Instacart
📍 Minnesota, United States• Remote• $221K – $233K/yr
9 days ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role: We're looking for a Senior Product Manager to shape how some of the world's largest retailers manage and grow their digital businesses on Instacart. You'll own Retailer App as a platform , building a consumer-grade experience where retailers can easily manage their storefronts, discover and adopt new capabilities, and take greater control of their businesses. You'll also build the foundations that enable product teams across Instacart to deliver great retailer experiences quickly, consistently, and safely. In parallel, you'll own Analytics & Insights , one of Retailer App's core products, transforming retailer data into actionable insights that help retailers grow. Across both areas, you'll set a compelling multi-half product vision and strategy, translating customer needs into differentiated products and measurable outcomes. You'

REMOTEai
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Zoox
📍 Foster City• Full-time• Hybrid• $169K – $203K/yr
9 days ago

In this role as an Employee Relations Business Partner, you will offer expert guidance and support on employee relations matters, driving Zoox’s People & Culture strategy to cultivate a workplace built on high engagement and trust. You will leverage your experience in resolving employment issues and ADA accommodation requests, balancing employee fairness with risk management and core business priorities. You will also leverage workforce analytics to continuously optimize employee processes, identify emerging trends, implement preventative solutions to reduce workplace issues, and support targeted training programs. Please note, this role requires an onsite capacity of 3 days per week in our Foster City, CA office. In this role, you will... Conduct ER Investigations into statutory complaints. Manage Reasonable Accommodation process, working with employees, management, and PEx (HR). Build collaborative, impactful partnerships with cross-functional teams, PEx partners, and managers across all organizational levels. Manage day-to-day requests for ER support from PEx and Zoox partners. Assist in the implementation and maintenance of employee relations policies and procedures. Help create and deliver HR policy training. Assist with documentation, including maintaining complete and accurate records Qualifications 8+ years of experience in employee relations, employment law, or HR compliance Working knowledge of federal, state, and local employment laws and regulations and standard corporate employment policies. Knowledge of ADA accommodation laws and best practices with experience in managing complex requests. Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment. Outstanding written and verbal communication skills. The ability to analyze si

human resourcesHR
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Block
📍 United States of America, United States• $198K – $297K/yr
9 days ago

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role As a Data Engineer, you will handle everything from data architecture and modeling to data pipeline tooling and dashboarding. You will enable a range of other engineering and business teams to make impactful business decisions by laying the foundation of our large and unique datasets that span across multiple products. This role will support the product data engineering team. The Product Data Engineering Team at Block builds and maintains the curated data foundation that powers all of Block's product lines — Cash App, Square, Afterpay, and Tidal. We transform raw event streams, transactional systems, and operational data into governed, tested, and reliable analytical assets across domains including banking, lending, commerce, investing, checkout, and AI assistants. We partner with Product, Engineering, Data Science, Machine Learning, and Applied AI teams to deliver the metrics, experimentation frameworks, and ML-ready datasets that enable Block's products to grow, improve, and serve customers at scale. You Will Lead the creation and optimization of data models

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Guidepoint
📍 Phoenix• $65K – $65K/yr
9 days ago

Overview: The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy. Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? If so, this Project Manager, Client Service position at Guidepoint may have your name on it. This is a hybrid position out of our Phoenix office. This role will primarily support our Athens-based Client Service team, helping ensure seamless coverage of client requests across time zones. What You'll Do: Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals Manage client requests including: project scope changes, expert scheduling and rescheduling, follow up queries for experts, as well as facilitating new project requests Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system Work closely with the Sales and Relationship Management teams to optimize client use of Guidepoint’s services Communicate with teammates in other offices to ensure seamless transitions between time zones on critical client requests Be knowledgeable of and follow any client-specific compli

aicustomer serviceCRM
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Natera
📍 Austin• $140K – $190K/yr
9 days ago

Lead HR Business Partner Location: Austin, TX or San Carlos, CA Reports to: Sr. Director of Human Resources About the Role Natera is looking for a Lead HR Business Partner with deep Employee Relations expertise to serve as both a strategic advisor and a hands-on partner to our business. You will spend more than half your time on employee relations: advising leaders, conducting investigations, and resolving complex issues, while also shaping people programs that support a high-performing, inclusive, and accountable culture. You will support a mix of lab-based and office-based teams, so you’ll need to be comfortable working on-site with employees in a fast-paced, regulated lab environment. What You’ll Do Employee Relations (50%+ of role) Serve as the primary ER resource for managers and employees, providing advice, coaching, and resolution on complex workplace issues Lead thorough, compliant investigations in partnership with internal legal counsel, and manage associated risk Analyze ER trends and metrics to identify root causes and recommend solutions Partner with HR leadership to reinforce a culture of respect, inclusion, and accountability HR Business Partnership Advise leaders on compensation, benefits, performance management, and team development Lead and support HR programs including engagement, onboarding, offboarding, talent development, and training Contribute to workforce planning, succession planning, and retention strategies Partner with recruiting and hiring managers to attract top talent, and participate in interviews as appropriate Assess development needs and coach managers and employees with actionable feedback Stay close to the employee experience through regular on-site presence, monitoring engagement and acting on what you learn Identify and drive HR process improvements that raise functional excellence What You’ll Bring Required Bachelor’s degree in Human Resources, Business, Education, or equivalent experience 8+ years as an HR Business Partner i

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