Onboarding Team Lead in Amsterdam

At bunq, People is a core business function. We use data, technology and automation to help our people perform at their best and enable bunq to scale internationally. As VP/ Head of People, you will turn bunq’s mission and business priorities into a clear global People strategy. You’ll take ownership of hiring, performance, development and retention, ensuring every initiative solves a real business problem and delivers measurable results. This is a hands-on leadership role for someone who combines strong commercial judgment with genuine People expertise. You’ll identify bottlenecks, improve systems and work closely with leaders to build high-performing teams and an environment where people can grow and succeed. Take ownership Understand bunq’s mission, vision and business priorities. Translate them into a clear, outcome-driven People strategy. Build scalable systems that help employees perform, develop and succeed. Hire and retain the right people in roles where they can make the greatest impact. Provide employees with the tools, training and feedback they need to perform at their best. Help leaders set clear expectations, develop their teams and address underperformance. Strengthen a culture built on connection, ownership and high performance. Continuously improve People initiatives using data, feedback and measurable outcomes. Proven experience building and scaling data-driven People systems across hiring, onboarding, performance, development and retention. A track record of identifying the most important bottlenecks across the employee lifecycle and delivering practical improvements with measurable results. Strong commercial judgment, including experience owning People budgets, developing compensation and benefits structures, and setting salary benchmarks across multiple markets. The ability to connect People priorities and investments directly to company goals, operational needs and business outcomes. Experience attracting, assessing and retaining exceptional ta

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: Navigate complex organizational hierarchies with key client executives and stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities. Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules. Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients. Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: You will: Your responsibilities as an Account Manager include, but are not limited to, the following: Cultivate and grow relationships with key business stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities. Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules. Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients. Monitor client metrics data, working