Onboarding Team Lead Jobs

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Position Summary: The Human Resources Manager leads the HR team supporting our downtown Chicago office and portions of the Great Lakes region while serving as the HR Business Partner for Chicago-based corporate employees, including Titan Electronics. This is a hands-on leadership role for an experienced HR professional who can balance daily execution with meaningful process improvement. The HR Manager will lead an early-career team responsible for HR administration, onboarding, employee support, and other recurring HR activities. This individual will establish clear expectations, strengthen accountability, develop team capabilities, and ensure work is completed accurately and consistently. The successful candidate will be highly organized, responsive, and comfortable stepping into the details. They will identify inefficient or unclear processes, develop practical solutions, and use HR technology to improve service delivery. They must also be a credible partner to leaders—providing sound guidance, appropriately challenging decisions, and helping the organization balance employee needs, compliance, and operational realities. Key Responsibilities: Team Leadership and HR Operations Lead, coach, and develop a

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! Director, SPM Implementation About the Team The Customer Operations team partners with new and existing customers to implement and optimize the company’s platform, ensuring clients maximize the revenue-driving potential of their sales compensation programs. The team leads complex implementations, drives operational excellence, and continuously evolves Sales Performance Management (SPM) processes through data-driven insights and scalable platform solutions. As a Director of Implementation , you will lead the strategic direction of implementation and customer onboarding across a portfolio of enterprise customers. You will oversee implementation teams, guide architectural design of customer solutions, and collaborate closely with Product, Engineering, and Revenue teams to ensure the platform evolves in alignment with customer needs and business priorities. If you’re passionate about building high-performing teams, driving customer impact through data and technology, and shaping the future of sales operations , we’d love to hear from you. What You'll Be Doing Leadership & Strategy Define and lead the implementation strategy and operational framework for onboarding and scaling customer deployments. Build, mentor, and lead a high-performing implementation team , establishing best practices, processes, and standards for delivery excellence. Partner with executive leadership to align customer implementation strategy with company growth and product roadmap priorities . Establish KPI

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Staff Full Stack Software Engineer to join the Acquisition & Onboarding team within the Consumer org. This is a high-impact leadership role for an engineer who can set technical direction, drive architectural decisions, and elevate the quality and velocity of full stack development across mobile, web, and backend systems. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Staff Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review and de

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Staff Full Stack Software Engineer to join the Acquisition & Onboarding team within the Consumer org. This is a high-impact leadership role for an engineer who can set technical direction, drive architectural decisions, and elevate the quality and velocity of full stack development across mobile, web, and backend systems. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Staff Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review a

About the Role Be at the center of Metis’ day-to-day execution. You’ll turn complex, ambiguous workflows into repeatable processes and make sure our data operations run smoothly, on time, and at the highest quality bar. What You’ll Do Own daily execution across key data and operations workflows Run QA checks, refine processes, and flag bottlenecks or risks Build and maintain playbooks, trackers, and lightweight dashboards Partner with technical and product teams to streamline workflows Track throughput, quality, cost, and timeliness; surface insights for leadership Support team leads in scaling processes and onboarding new teammates Qualifications 0–3 years of experience in high-growth startups, consulting, or operations roles Exposure to data-driven workflows (data ops, labeling, evaluation, support, or similar) Strong attention to detail; you don’t let things slip Excellent organizational and project management skills Comfortable in high-intensity, fast-changing environments Compensation & Benefits Base: $80,000–$450,000 Significant Equity Full medical, dental, and vision Wellness & L&D stipend Equinox membership Breakfast, lunch, and dinner provided (Unlimited Doordash) $25,000 housing stipend In-person in San Francisco About Metis Metis helps enterprises and labs build the most reliable AI agents by leveraging post-training. Our platform enables the creation, improvement, and deployment of the most capable frontier agents designed for rigorous, real-world workflows. Momentum 0 → six-figure monthly revenue in the last six weeks Working with several Fortune 500 enterprises & frontier AI labs Growing 150%+ MoM Backed by Y Combinator, CRV, and executives from OpenAI, Google, Mercor, NVIDIA, and others.

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the Role We are looking for a Business Development Manager – New Vertical based in Rome. As a BDM, you will play a key role in expanding Deliveroo's New Vertical business by identifying, acquiring, and launching new retail partners across your territory. You will own the full sales cycle — from prospecting and relationship building to negotiation and contract signing — helping to grow Deliveroo's presence in your local market. You will work closely with cross-functional teams including Sales, Account Management, Operations, Marketing, and the Onboarding team to ensure partners are successfully activated and positioned for long-term success. This is a highly entrepreneurial role, requiring strong commercial acumen, excellent stakeholder management skills, and a passion for building new business opportunities. Success in this role will be measured by your ability to grow partner selection, increase market coverage, and contribute to the overall growth of Deliveroo's business. What You'

About the role: The Senior Operations Manager owns the daily performance of the Care Concierge function for a dedicated pod of health system clinics, and manages the people who deliver it. You are accountable for how Care Concierge agents are staffed, trained, coached, and held to a consistent standard across a 24/7 operation, so that clinics meet their SLAs without escalation. Success is measured on three outcomes: meeting SLAs by clinic at the lowest achievable cost per visit, converting scheduled appointments into completed visits, and preventing patient and partner escalations. A full pod supports 35+ Care Concierge staff working both in-person and remotely, so you will lead through Team Leads rather than a long list of direct reports. Leads own shift supervision and first-line issue resolution. You own pod performance, including the Leads themselves, and developing them into capable supervisors is a core expectation of the role. This role requires in-office presence in our New York office four days per week. People Management Leadership & Coaching: Manage and develop Team Leads with a consistent 1:1 cadence across day and overnight teams. Talent Lifecycle: Own hiring, onboarding, performance management, and schedule coverage for a 24/7 operation. Talent Development: Build an internal bench to promote Leads and Senior Agents from within. Run Daily Operations Operating rhythm: Manage clinic queues, monitor team performance, and clear blockers in real time. SLAs: Own SLA performance and act on leading indicators before they become patient or partner escalations. Workflow: Maintain SOPs, review workflows, and drive appointment conversion improvements. Manage escalations Per the SOP for routing clinical and non-clinical escalations: Non-clinical: Resolve operational, access, scheduling, and behavioral issues that exceed Lead authority. Clinical: Identify clinical, safety, and privacy issues and route them immediately to the right clinical or compliance ow

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. The Team The Business Development team is the backbone of Deliveroo, tasked with signing up the best restaurants in the UAE to work with us. As a Business Development Manager, you’ll be responsible for signing up and helping to onboard the city’s best restaurants and chains. You'll be reporting to the Team Lead of your respective city. What You’ll Be Doing Here’s what your day-to-day might look like: Restaurant acquisition: You'll be prospecting, pitching, and closing new restaurants in your territory. This is mostly an inside (telesales) sales opportunity. Oversee your pipeline: Take control of your own pipeline and use your organisational skills to manage your portfolio of leads and ensure strong conversion rates. Oversee the partner onboarding process to ensure it is as quick, efficient, and seamless as possible Ensure partner success within the first weeks from signing Commercial Projects: Assist our wider commercial team with ad-hoc projects like field pitch days, restaurant marketing roll-outs, and cross-functional projects. KPIs Number of partners signed each month from the target list Performance

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role At Stitch Fix, we are at the forefront of innovation, creating cutting-edge solutions that blend fashion, technology, and data science. Our data science team combines machine learning with expert human judgment to generate innovative recommendations and insights that transform the way our clients discover what they love. We believe in a curiosity-driven data science culture where members are empowered to deliver impact through end-to-end model development. The diversity of the problems we work on and the data-rich environment of our business make it possible and essential to bring the tools of multiple disciplines to bear on our hardest problems. We are looking for an experienced team manager for Growth Algorithms to lead a talented group of data scientists responsible for optimizing client acquisition, retention, and reactivation. The team works across the client lifecycle—from paid media and onboarding to site experiences, CRM, incentives, and reactivation—using experimentation, predictive modeling, and personalized recommendations to help clients discover value and build lasting relationships with Stitch Fix. This is a highly cross-functional leadership role. This leader will bring a compelling data science vision that gives the team focus and inspires partners, while building trusted relationships across Product, Marketing, Engineering, Finance, Design, Enterprise Analytics, and other Algorithms teams. This leader will emphasize technical excellence while influencing business strategy, im

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Role Summary: We’re hiring a strategic, hands-on Subregional Head of Account Management to lead and scale our account management function to support our Rx, NV and Commerce Platform teams. You’ll manage a layer of Team Leads (managers of frontline Account Managers) or directly manage Account Managers in several countries and be accountable for the overall retention, revenue growth, and operational excellence across the segment. This is a leader role — you’ll set strategy, build the playbook, run operations & forecasting, recruit and coach leaders, and partner cross-functionally to drive lifetime value for thousands of merchants. What you’ll own: Strategy & Vision: Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap. People Leadership: Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale high-performing leaders; run regular 1:1s, calibration, and career planning. Operational Excellence: Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel. Revenue & Retention: Own revenue retention, expansion (ups

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience Advisor to join our centralised hub. In this role, you’ll be the face of Deliveroo for our newest French-speaking partners, ensuring every small and medium business (SMB) has a seamless and successful launch on our platform. Working Pattern: Hybrid 3 days a week in office (following successful completion of probation). What You’ll Be Doing You’ll be joining the Restaurant Onboarding team. We are centralising all restaurant launch activity to create a European hub that ensures a consistent, high-quality experience for every partner joining the Deliveroo family. Here’s what your day-to-day might look like: Drive Partner Onboarding: Act as the primary point of contact for new restaurants, guiding them through the setup process and ensuring they are ready to take their first orders. Deliver Exceptional Service: Provide high-level support by answering partner queries and navigating requests with speed and accuracy to meet tight turnaround times. Collaborate Across Teams: Work closely with Sales and Account Management teams to ensure a smooth transition for partners from the point of sale

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As the Head of IT at Baseten, you will build, scale, and secure our internal technology function to support our rapid growth. Reporting to our Chief Information Security Officer, you will lead and mentor a team of 5+ IT engineers, leading the charge to transition Baseten from startup-era IT to a highly automated, enterprise-ready IT organization. You will take full ownership of corporate IT infrastructure, Helpdesk operations, corporate identity management, device lifecycles, and vendor procurement. As we scale to support the world’s most dynamic AI companies, you will ensure our internal systems scale seamlessly with our headcount, providing a secure, frictionless, and world-class technology experience for all Baseten employees. RESPONSIBILITIES Team Leadership: Manage, mentor, and grow a team of IT engineers, fostering a high-performance culture focused on technical excellence and end-user satisfaction. Helpdesk Operational Excellence: Build a fast-response support function by establishing clear response SLAs, tracking employee satisfaction metrics, and formalizing on-call and incident response processes. Zero-Touch Automation: Architect and implement automated employee onboarding, offboarding, and role-based access changes through deep integrations across HRIS, MDM, and IAM systems. SaaS Management & Procurement: Establish comprehensive SaaS management processes to eliminate shadow IT, automate access w

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the role: We are in search of a Senior Field Engineering Manager to lead our Field Engineering team in Japan — our most senior Solutions Architects (pre-sales) andCustomerArchitects(post-sales)—who partner with our strategic and global accounts across the full customer lifecycle, from initial technical engagement through adoption and expansion. Reporting to the VP of Field Engineering International, you will drive recruiting, hiring, and enabling a diverse team who will strive to overachieve on our growth targets. As a member of our broader Sales Leadership team, you will assist in defining and executing the strategy for building a high-performance Field Engineering organization and scaling our company. Key to your success will be your ability to foster and leverage the Elastic Community, adopt a bottom-up and “Cloud-first” approach with our users, and continually be thinking in terms of solutions, rather than products. What You Will Be Doing: Lead, mentor, and grow the Field Engineering team, spanning both Solutions Architects (pre-sales) and Customer Architects (post-sales). Provide the growing team with onboarding support, training, and self directed education programs. Ensure a seamless customer journey by aligning pre-sales technical strategy with post-sales adoption and success. Drive the value proposition for Elastic Cloud w

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Onboarding team, you'll build the systems that power user onboarding and KYC across every Coinbase product and market. This team enables Coinbase to launch in new countries and ship new products quickly while meeting compliance and regulatory requirements. You'll own backend services that drive onboarding conversion at global scale and shape the architecture that makes rapid expansion possible. What you'll do: Own the design, development, and scaling of backend services in Golang that power onboarding and KYC workflows across multiple products and geographies. Build scalable, service-oriented systems using modern cloud infrastructure and industry best practices to solve novel platform challenges. Drive improvements to onboarding and MTU conversion funnels by identifying bottlenecks and shipping data-informed solutions. Partner with engineers, product managers, designers, and senior leadership to translate product and technical vision into quarterly execution roadmaps. Lead cross-cutting design reviews within your product area, ensuring security, operational integrity, and architectural clarity across all features shipped. Required Skills and Experience: 5+ years of professional software engineering experience building, scaling, and maintaining production backend services in a service-oriented architecture. Proven track record desi

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. The Team The Business Development team is the backbone of Deliveroo, tasked with signing up the best restaurants in the UAE to work with us. As a Business Development Manager, you’ll be responsible for signing up and helping to onboard the city’s best restaurants and chains. You'll be reporting to the Team Lead of your respective city. What You’ll Be Doing Here’s what your day-to-day might look like: Restaurant acquisition: You'll be prospecting, pitching, and closing new restaurants in your territory. This is mostly an inside (telesales) sales opportunity. Oversee your pipeline: Take control of your own pipeline and use your organisational skills to manage your portfolio of leads and ensure strong conversion rates. Oversee the partner onboarding process to ensure it is as quick, efficient, and seamless as possible Ensure partner success within the first weeks from signing Commercial Projects: Assist our wider commercial team with ad-hoc projects like field pitch days, restaurant marketing roll-outs, and cross-functional projects. KPIs Number of partners signed each month from the target list Performance