Operational Excellence Engineer Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Global Revenue Enablement (GRE) organization exists to equip every audience in our go-to-market ecosystem—field, partners and customers —with the clarity, systems, and operational leverage they need to execute with machine speed and absolute consistency. Within frontier AI and high-velocity cloud environments, enablement is fundamentally a systems engineering and operational discipline. Sitting at the nexus of GRE and our Technology & Systems engineering organizations, this Principal TPM serves as the operational architect for our revenue machine. Your mandate is to design, orchestrate, and institutionalize GTM processes built on AI-first principles—eliminating manual friction, automating complex quote-to-cash workflows, and building scalable rails for rapid commercialization. We are looking for an exceptional Principal TPM who combines top-tier portfolio governance with deep technical, systems, and operational fluency. You operate as an internal principal consultant, systems strategist, and execution engine. You will partner hand-in-glove with GRE’s Technology & Systems, the Enterprise Technology Team and Data Analytics and AI team, to translate commercial growth strategies into deterministic, automated systems. You will lead high-stakes, enterprise-wide initia

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the role We are looking for an experienced Senior Payroll Analyst to join our Global Payroll team and play a key role in the delivery and continuous improvement of payroll across our international markets. This is a senior operational role with responsibility for overseeing payroll activity across multiple countries. You will bring strong payroll expertise, sound judgement and a proactive approach to ensure employees are paid accurately, on time and in compliance with local legislation. Working closely with the Payroll Team, internal HR and People teams, Finance, Tax and external payroll providers, you will take ownership of complex payroll activities, provide subject-matter expertise and act as a key escalation point for payroll issues. The role will also provide opportunities to support international payroll projects, process improvements, system implementations and automation , helping Deliveroo build a scalable and efficient global payroll operation. What you’ll be doing Take ownership of the end-to-end payroll delivery for assigned international entities. Partner with local HR, People Operations, Finance and Tax teams to ensure payroll inputs are complete, accurate and delivered within agreed timelines. Review, validate and approve payroll inputs and outputs, identifying discrepancies, trends and potential risks before payroll is finalised. Apply a strong understanding of legislation across multiple jurisdictions, statutory requirements and payroll practices , ensuring processes remain compliant and appropriately controlled. Work closely with external payroll providers, holding them accountable for accuracy, timeliness, compliance and service delivery . Act as a s

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document deci

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document dec

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Atlanta and New York City for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable ow

About the opportunity We are looking for a Senior Manager Business Audit | French Market to lead and support the internal audit activities of the N26 Group, with a focus on the French market and topics such as AML/AFC/KYC. Our Internal Audit team manages the full audit cycle to ensure operational effectiveness, reliability, and compliance with all applicable policies and regulations. In this role, you will have the opportunity to participate in strategic projects, develop detailed risk-based audit plans, and ensure compliance with professional and regulatory standards at the highest level. In this role, you will: Lead and support all internal business audit activities across the N26 Group, including external service providers and subsidiaries, with a primary focus on the N26 French branch and AML/AFC/KYC topics. Prepare and manage the full audit cycle, including risk and control management regarding the effectiveness, reliability, and compliance of business operations. Develop and update a comprehensive, risk-based annual audit plan across various business functions (such as Product, Customer Operations, Sales, Marketing, and Partnerships). Draft detailed written internal audit reports and present findings and agreed action plans to the Executive Board and relevant committees. Monitor and follow up on the timely remediation of audit findings and identified deficiencies within agreed timelines. Contribute to key strategic projects, maintain internal audit policies, and supervise and review the work of junior team members to ensure successful delivery. What you need to be successful: Background: A Bachelor's degree or a comparable successfully completed degree in accounting, finance, business administration, economics, or a related field. At least 7 years of solid professional experience as an Internal Auditor in an international, regulated environment, preferably in a bank, another financial institution, or an audit firm. Significant experience in risk controll

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Value Engineer (Scale team) The Team: The position of Senior Process Optimisation Consultant (Senior Value Engineer)! (internal title: Senior Value Engineer - Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts. In this role, you will collaborate closely with customers, partners, and internal teams to strengthen customer engagement and ensure long-term success with the Celonis Process Intelligence Platform. Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities, and mitigating renewal risks, all while fostering a strong relationship with partners and driving value realization across your accounts. All while fostering strong partner relationships, customer self-sufficiency and driving consistent value realization across our entire customer base. The Role: As a Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer)! (Scale team), you will play a key role in helping our customers achieve their strategic goals and realize significant value by leveraging the Celonis Process Intelligence Platform. You will collaborate with regional part

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Value Engineer (Scale team) The Team: The position of Senior Technology & Management Consultant (Senior Value Engineer)! (internal title: Senior Value Engineer - Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts. In this role, you will collaborate closely with customers, partners, and internal teams to strengthen customer engagement and ensure long-term success with the Celonis Process Intelligence Platform. Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities, and mitigating renewal risks, all while fostering a strong relationship with partners and driving value realization across your accounts. All while fostering strong partner relationships, customer self-sufficiency and driving consistent value realization across our entire customer base. The Role: As a Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer)! (Scale team), you will play a key role in helping our customers achieve their strategic goals and realize significant value by leveraging the Celonis Process Intelligence Platform. You will collaborate with region

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Position: Finance Intern Duration: 4-6 Months Full Time Internship Opportunity to Convert to Permanent Staff 5 Work Days Per Week Office Near Tai Seng MRT, Singapore Tai Seng Exchange Tower B Overview The finance intern or recent graduate who supports a company's finance or accounting department while gaining practical experience in financial analysis, reporting, and operational processes. You will also assist with financial data entry, report preparation, account reconciliation, budgeting support, and basic financial analysis, working under senior finance staff (Finance Manager, Tax & Treasury Manager) to gain hands‑on experience in accounting, reporting, and financial operations. Requirements: Ongoing studying for Degree or Degree Holder from any recognized university, internship seeking for 4-6 months or full time role. Key Responsibilities Financial data entry & record maintenance: Recording transactions, updating spreadsheets, and maintaining accurate financial records. Report preparation: Assisting in preparing financial statements, presentations, and reporting packages. Financial analysis: Performing variance, trend, and ratio analysis; supporting ad‑hoc analysis. Budgeting & forecasting support: Gathering data, updating models, and preparing materials for budget meetings. Account reconciliation: Reconciling bank statements, accounts payable/receivable, and general ledger accounts. Audit support: Prov

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities): Lead a large Care organization spread across multiple lines of business (LOBs), managing Care Managers directly and Care agents indirectly, to deliver an exceptional experience to live Toast customers. Own technical support operations end to end, including capacity planning, workforce management, SLAs, escalation paths and quality programs, so complex technical issues are resolved efficiently and consistently. Act as the face of the Care business to functional leaders across Toast. Bring customer insights and operational data to those leaders to influence and improve processes and policies. Align customer service standards, activities and initiatives across LOBs so they support and improve performance against organizational objectives. Make sure the right systems are in place and in use. Report service metrics, including customer feedback and trends, to senior leadership. Create, communicate and follow through on action plans. Partner with departments across Toast to drive the highest levels of customer success throughout the post-live customer journey. Keep finding new and better ways to delight customers. Build team engagement, professional development opportunities, product training and change leadership as responsibilities evolve. Implement and improve the reports, workflows, dashboards, email templates and other tools the team uses to communicate. Handle customer issues escalated directly from the Senior Leadership Team. Manage the use of Salesforce.com, NetSuite and all related applications. Do you have the right ingredients?* (Requirements) A minimum three-year degree in any discipline 15+ years of overall experience, including significant time in Customer Success, Technical Support or SaaS-based roles 8+ years of people management experi

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: If you are a self-motivated critical thinker with a passion for multifamily real estate, Freddie Mac might be the employer for you. We are looking for an Audit Associate for our Counterparty Risk & Compliance (CRC) group’s Audit team. Strong analytical and interpersonal skills are a must! The Audit Team within Counterparty Risk & Compliance performs operational audits of Freddie Mac’s Multifamily Seller/Servicers annually to assess their compliance with contractual eligibility, loan origination, and loan servicing requirements and to assess operational risks posed to Freddie Mac by the Seller/Servicer network. As an Audit Associate you will analyze and test each Seller/Servicer’s compliance with the Multifamily Seller/Servicer Guide and governing securitization documents in the following areas: Overall Control Environment, Underwriting, Loan Administration, Asset Management, Accounting, and AML, OFAC and Fraud. You will assist Audit Leads with open discussions with Freddie Mac Partners and Business Units regarding specific customer attributes and potential shortfalls. To be successful, test work should be completed within predetermined timeframes. Our Impact: Counterparty Risk & Compliance is responsible for the evaluation and management of Freddie Mac's exposure to its approved counterparties' operational risk. CRC achieves its mission through the various activities described as follows: approves new Seller/Servicers, and reviews annual Seller/Servicer certifications to ensure continued eligibility; performs multiple risk mitigation activities including por

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Summary The AI Enablement Senior Manager is responsible for leading the artificial intelligence, digital transformation, intelligent scheduling, and advanced manufacturing optimization initiatives across High Volume Manufacturing operations. This role coordinates organizations passionate about Digital Transformation (DX) and Scheduling Intelligence & Automation (SIA), driving the development and deployment of AI solutions, manufacturing systems, reporting platforms, simulation capabilities, and scheduling optimization engines to improve factory efficiency, turnaround speed, operational visibility, and decision-making efficiency. The position serves as the primary link between HVM and SMAI, ensuring manufacturing requirements are effectively translated into scalable digital solutions while accelerating AI adoption and value realization across the manufacturing organization. Responsibilities and Tasks AI & Digital Transformation Leadership (DX) Define and implement the fab AI and Digital Transformation roadmap aligned with manufacturing and business objectives. Lead the development and deployment of AI-enabled solutions, including Generative AI, intelligent assistants, knowledge management platforms, operational analytics, and digital manufacturing applications. Drive manufacturing system development and enhancement to improve operational efficiency, workflow automation, productivity, and decision-making effectiveness. Establish and go

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are a fast‑moving, highly collaborative team supporting semiconductor manufacturing operations and the expansion of new manufacturing facilities. Our work directly enables factory uptime, engineering productivity, and safe, reliable operations. We are seeking a Network Engineer who is motivated to learn, enjoys hands‑on technical work, and thrives in a nuanced onsite environment. This role is well‑suited for an engineer early in their career who wants to build strong fundamentals in campus networking while gaining exposure to large‑scale manufacturing environments The ID1 IT Network Engineer provides onsite operational support for campus LAN and wireless network infrastructure across manufacturing and office environments. The role focuses on hands‑on deployment, configuration, monitoring, and fixing of network equipment while developing technical skills under established standards and guidance from senior engineers. This is a fully onsite position and requires regular presence in campus facilities, communications rooms, and production environments. Responsibilities: Provide onsite support for campus LAN and wireless network infrastructure, operating as a developing individual contributor under the guidance of senior network engineers. Respond to network incidents, alarms, and service requests related to campus LAN and wireless services, performing initial triage and raising issues as appropriate. Participate in on‑call rotations, with mentoring from senior team members. Support

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities Develop and optimize HBM assembly and packaging processes to achieve manufacturing targets. Analyze process data and identify improvement opportunities using statistical and data-driven methodologies. Utilize AI-enabled tools and advanced analytics to improve troubleshooting efficiency and accelerate root cause identification. Drive yield improvement, defect reduction, and process capability enhancement initiatives. Support failure analysis activities and implement corrective and preventive actions. Collaborate with cross-functional teams to resolve technical challenges and support new product ramp. Apply digital and AI-assisted workflows to improve operational effectiveness and engineering productivity. Maintain process documentation and ensure compliance with manufacturing standards. Education Bachelor's or Master's degree in Engineering, Materials Science, Mechanical Engineering, Electrical Engineering, or related disciplines. Experience 0–2 years of experience for New College Graduates (NCG). Semiconductor manufacturing, packaging, or process engineering experience is a plus. Skills Strong analytical thinking and problem-solving capability. Ability to interpret and analyze large datasets to support engineering decisions. <

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As the Strategic Account Executive (SAE), you'll serve as the primary relationship manager and strategic advisor for the FEP Mail Order business. You will be accountable for client satisfaction, operational performance, contractual compliance, and the execution of strategic initiatives that enhance member experience and deliver value to FEP. You'll partner with leaders across Mail Operations, Customer Care, Clinical, Finance, Technology, Legal, and Product teams to drive performance, resolve complex issues, and ensure successful delivery of contractual obligations. This position requires strong executive presence, strategic thinking, and the ability to influence cross-functional teams in a highly matrixed environment. Key Responsibilities Serve as the primary point of contact for FEP Mail Order operations and strategic initiatives. Build and maintain trusted relationships with client stakeholders and internal leadership. Lead business reviews, operational discussions, and executive-level presentations. Monitor and drive operational performance, contractual commitments, service guarantees, and client deliverables. Partner across business functions to resolve complex issues, mitigate risks, and ensure continuity of service. Translate operational, financial, and performance data into actionable business insights a