Operational Resilience Manager Jobs

About Druva: You won't just join a company at Druva; you'll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure. Our momentum is backed by the market: Druva was named a Leader in the 2026 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms , a Leader in the IDC MarketScape for Cyber-Recovery , and a Leader & Outperformer in the GigaOm Cloud Data Protection Radar . Even better, customers validate that leadership every day through standout Net Promoter Scores (NPS) and Gartner Peer Insights ratings. Today, the platform protects over 450PB of customer data across 26 global regions and runs more than 7 billion backups a year . Visit druva.com and follow us on LinkedIn, X, and Facebook. Team & Mission: Druva Product Platform The Druva Product Platform team builds the shared core SaaS foundation that every Druva product line runs on. We build and operate the multi-tenant control plane, distributed APIs, tenant lifecycle and provisioning pipelines, Identity & Access Management (IAM/RBAC), distributed job orchestration, usage metering, and platform observability. When a new workload or product capability ships at Druva, it ships on top of what this team owns. That makes the work high-leverage and high-blast-radius: our services are multi-tenant, globally distributed, always-on, and measured against strict availability and latency objectives at a scale of thousands of enterprise customers and billions of operations per year. Role Overview As a Senior Software Engineer (Development) on the Druva Product Platform team, you will be a core backen

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About Team & About Role Rubrik's sales organisation is a unified group of elite cross functional professionals helping companies across every major industry, from financial services and manufacturing to the public sector, achieve true resilience against cyberattacks, malicious insiders, and operational disruptions. As an Enterprise Account Executive in France, you will drive Rubrik's expansion in one of Europe's most dynamic enterprise markets, owning the full sales cycle from first contact to close and building the pipeline that powers our growth across the French enterprise landscape. What You'll Do Define and execute a territory sales plan for France, driving net new logo acquisition through disciplined prospecting, pipeline development, and strategic account pursuit Run complete, multistakeholder sales cycles end to end, from discovery and qualification through solution design, negotiation, and close, consistently building toward and exceeding your targets Build and manage a high quality pipeline that balances breadth across your enterprise territory with depth in your highest priority opportunities Partner closely with Solutions Engineers, Channel Development, and Rubrik's partner ecosystem to position our data security platform against the full scope of customer risk Develop relationships with key decision makers and executive sponsors within target accounts, connecting Rubrik's capabilities to their most pressing business priorities Work with channel partners, distributors, and VARs to extend your reach and accelerate growth across the territory Provide market intelligence back to Rubrik leadership, including competitive signals, customer insights, and partnership opportunities that shape our go to market in France Experience You'll Need 2+ years of enterprise technology sales experience (IT infrastructure, SaaS, or ideally both) Demonstrated ability to source your own pipeline and land net new logos within the French enterprise market Fluent in French an

About the Team The Finance Platform & Technology team at OpenAI builds and scales the future-proof systems and data architecture that power our core financial operations. We enable business agility, compliance, and operational excellence across quote-to-cash, procure-to-pay, inventory, and asset management for both B2B and B2C. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering smarter decisions, reliable reporting, and sustainable growth as OpenAI evolves About the Role We are looking for a Supply Chain Transformation Architect to redesign and modernize our end-to-end supply chain operations supporting robotics, consumer hardware, and data center infrastructure. This role sits at the intersection of process, systems, and data. Your primary focus will be transforming supply chain processes across planning, procurement, manufacturing, logistics, and fulfillment—then enabling those processes with the right systems architecture, data foundation, and AI-driven automation. You will help move the organization from manual, reactive operations to intelligent, data-driven supply chain execution. In this role you will: Lead End-to-End Supply Chain Transformation Evaluate and redesign core supply chain processes across demand planning, supply planning, procurement, manufacturing operations, logistics, and fulfillment. Identify operational bottlenecks, fragmented workflows, and manual processes that limit scalability. Build standardized process frameworks and operating models that support rapid scaling of hardware programs. Drive Operational Excellence Implement structured supply chain practices such as: S&OP / Integrated Business Planning Supply risk management Inventory optimization Supplier collaboration frameworks Logistics visibility and execution models Establish operational KPIs and governance to improve predictability, responsiveness, and resilience. Architect the Digital Supply Chain Tra

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for a skilled and motivated Principal Software Engineer who is passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You will work remotely from Bulgaria and will be reporting to an engineering leader located in Bulgaria. You Will: Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users. Define and drive architecture strategy, making key technical decisions that shape the future of the platform. Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability. Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driving large-scale projects to completion. Foster strong technical leadership, mentoring senior engineers and influencing best practices across multiple engineering teams. Lead deployment reviews for high-impact projects, ensuring they meet scalability, performance, and security requirements. Collaborate closely with product management and other business stakeholders to balance market needs with technical constraints, driving innovation while maintaining technical rigor. Advocate for quality and operational excellence, ensuring systems are monitored, tested, and maintained to meet the highest reliability standards. Perform other duties as assigned. You Have: Proven experience in system architecture and the d

Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services — and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role — one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct — the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence — and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop

Job Requisition ID # 26WD101603 Position Overview We are seeking an experienced Senior Software Engineer to design, build, and operate resilient, scalable, high-performing services for the Product Access platform, which supports the access experience for millions of Autodesk users worldwide. You will own end-to-end solution design and delivery across the full engineering lifecycle and use spec-driven development and agentic systems to build, operate, and support Product Access in production, including agent-based automation for engineering and operational workflows. This role includes shared production on-call responsibilities as part of end-to-end service ownership. You will report to the Senior Engineering Manager and collaborate closely with Product Managers, Architects, Domain Leads, and cross-functional stakeholders across Product Access and beyond. Responsibilities Design, develop, and operate resilient, scalable, high-performing cloud-native Java microservices and distributed systems on AWS for the Product Access platform Own business features and platform initiatives end to end, from requirement analysis through production support, working with product and engineering partners on design, testing, and operational readiness Enhance system resiliency, reliability, scalability, and security; optimize performance, troubleshoot production issues, and implement engineering best practices across development and delivery pipelines Lead project delivery by organizing scope, estimating effort, establishing timelines, and driving medium-to-large initiatives independently Apply spec-

About the role We’re seeking a strong leader for ANZ region, who will build on one of the existing Enterprise teams and lead the organization forward to achieve further goals and successes. Based in Sydney, you will play a crucial role in building an inclusive and highly motivated team across ANZ & to capitalize on the market opportunity and springboard your career to the next stage of success. About The Team Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data. Responsibilities Leading a team of Enterprise Sales Executives Creating and executing on a plan to hit targets and exceed them Driving a culture of pipeline generation via personal pg, channel and SDRs. Coaching team members on customer calls, providing feedback and adding value to those conversations Participating in the wider sales leaderships enablement initiatives Build and retain the partner ecosystem and work closely with focused partners to foster collaboration and opportunity Participate in strategic and tactical planning for the region and a key member of the APJ Management team. Drive accurate team forecasting practice in line with management expectations. Conduct weekly progress meetings with the sales team. Required Skills Understands & uses MEDDPICC as a sales qualification tool as well as Command of the message. Proven hands-on experience coaching Pipeline Generation (PG) activities as well as having accomplished them as an individual contributor Minimum 5+ years

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We’re looking for a Principal Engineer with deep expertise in Site Reliability, Backend, or Platform Engineering to help shape the next phase of GitLab Dedicated , our fully managed single-tenant SaaS offering. This highly influential technical leadership role will set direction for how we scale a growing fleet of isolated, customer-specific environments while maintaining the reliability, security, and compliance our customers depend on. You’ll lead platform and operating-model transformation across resilience and failover, tenant orchestration, change management, self-service tooling, and platform integr

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We're looking for a senior leader to join the Affirm Global Operations team as the Director, Vendor Strategy & Operations to lead Affirm's global BPO and vendor operations program and serve as a true partner in reinventing how we serve customers at scale across our large global vendor network. This leader owns the customer operations vendor strategy, performance, and outcomes of our global servicing network vendor program — customer experience, compliance, operational excellence, resiliency, and cost-to-serve — across a rapidly growing and complex business. The role will be taking ownership and providing programmatic oversight of the vendor program for operations. This is a senior leadership role for someone who thinks like an owner, not an administrator. The ideal candidate pairs deep expertise in fintech and financial-services customer operations and vendor programs with genuine fluency in applying AI and human call center culture to reinvent servicing across the vendor network. They are relentlessly customer-centric, dive deep into both the customer and front-line vendor agent experience, and know how to build a winning combination of culture and data-driven operations across vendors and our internal team. This role is scoped to grow: the right leader will expand into broader operational scope as our transformation matures and play a key leadership role in shaping the future of Affirm Operations and customer centric company culture. You'll lead a team of Vendor Managers and In-Country Vendor Managers, partner closely with cross-functional stakeholders, and shape the future of Affirm's global servicing network. What You'll Do Strategy, Governance & Reinvention Define and execute the long-term strategy for Affirm's global customer operations vendor network, balancing customer

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The role is responsible for leading and overseeing end-to-end cloud operations, ensuring the availability, reliability, security, performance, and resilience of cloud platforms and services. It manages service monitoring, incident response, and incident resolution for production applications and cloud infrastructure, while ensuring operations teams are skilled and enabled to execute cloud-related requests with speed and diligence. The role also provides governance over a large third-party managed services organisation, ensuring delivery against agreed KPIs, SLAs, and operational commitments through effective service reviews, metrics reporting, performance management, and continuous service improvement. What you'll be doing: Responsible for overseeing cloud operations, driving operational excellence, and improving the operational landscape through automation and AI-driven solutions delivered by internal resources and third-party partnerships. Product: Work with product and engineering teams to define operational support patterns for each cloud product. Collaborate with business, archi

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We're looking for an engineer to own the deployment and operational infrastructure of Multigres, our distributed Postgres platform. You'll be responsible for building and maintaining the Multigres Operator, ensuring reliable cloud deployments, and creating the tooling that powers our Kubernetes-based infrastructure. What You’ll Be Responsible for: Build and maintain the Multigres Operator - Maintain our Go-based Kubernetes operator that orchestrates distributed Postgres deployments Architect cloud deployment infrastructure - Design and implement robust deployment patterns for EKS and other Kubernetes platforms Manage storage and networking layers - Work with CSI drivers, persistent volumes, and cross-cloud networking to ensure data reliability and connectivity Develop deployment tooling - Create internal tools and automation for provisioning, scaling, and managing Multigres clusters Ensure operational excellence - Build monitoring, alerting, and diagnostic capabilities into the deployment layer Collaborate across teams - Work with database engineers, SRE, and product teams to deliver seamless deployment experiences You Might Be a Good Fit If You have: Strong systems programming skills - Proficiency in Go and experience building production-grade operators or controllers Deep Kubernetes expertise - Hands-on experience with Kubernetes internals, custom resources, and cloud-managed Kubernetes services (EKS, GKE, AKS) Database operations knowledge - Understanding of database deployment patterns, backup/restore, replication, and high availability Distributed systems experience - Familiarity with consensus protocols, failure scenarios, and designing for resilience Cloud infrastructure background - Experience with cl

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform. You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted. This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority. What You'll Own Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Global Procurement team drives Micron's growth through strategic sourcing, cost optimization, supplier partnerships, and supply chain resiliency initiatives. Using data-driven insights, market intelligence, and AI-enabled solutions, the team delivers value across Micron's global operations while fostering a collaborative culture focused on innovation and continuous improvement. As a Procurement Cost Analyst Intern, you will support procurement initiatives that improve decision-making and deliver value across construction and capital project categories. You will gain hands-on experience in cost analysis, should-cost modeling, market intelligence, benchmarking, and AI-enabled process improvements while partnering with global procurement and business teams. Responsibilities Support cost analysis and should-cost modeling activities for construction, facilities, tool installation, equipment, and related procurement categories. Gather, analyze, and summarize market intelligence, pricing data, benchmarks, and industry trends to support procurement strategies and business decisions. Collaborate with Category Managers, Program Managers, and business partners to identify cost-saving opportunities and process improvements. Assist with procurement analytics, reporting, and continuous improvement initiatives that enhance operational efficiency and category performance. Leverage AI-enabled tools and technologies to support data analysis, process automation, benchmarking activities, and procure

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans across Portfolio Margin, Trade Finance, Agency Lending, Bilateral Lending, and more. Financing is foundational to the Prime Brokerage business, enabling customers to use leverage on trading positions and generate yield on long holdings. You'll own critical backend services that drive recurring revenue, increase trading activity, and keep institutional assets on platform. What you'll do: Own the design and delivery of new financing products and features, from architecture through production launch, ensuring correctness and safety across high-value lending operations. Build and maintain backend services, APIs, and frameworks that support loan lifecycle management, risk calculations, and real-time position tracking. Drive engineering excellence by improving developer tooling, testing infrastructure, monitoring, and operational reliability across financing systems. Partner with Product, Risk, Operations, and other engineering teams to translate business requirements into scalable, well-scoped technical solutions each quarter. Lead technical initiatives that strengthen system resilience, reduce operational risk, and support the team's ability to ship safely at speed. Required skills and