Operational Resilience Manager Jobs

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: At SoFi, our mission is to help our members achieve financial independence. To do that, we start with our own team. We are looking for a Stock Plan Administrator who is ready to move beyond basic data entry and step into a role defined by oversight , global scaling , and strategic compliance . This isn't just about maintaining the status quo; it’s about driving the evolution of our equity ecosystem. You will be a primary driver of expanding our global ESPP, a key partner in operationalizing mobility compliance, and a guardian of our equity administration integrity. If you are a process-driven critical thinker who thrives on getting the data right while building the next big thing, you belong here. The Impact You’ll Make: Master the ESPP Universe: Take full ownership of our Employee Stock Purchase Plan, from enrollment and withdrawal to contribution reconciliations and global expansion.Operational Oversight: Act as the primary reviewer and approver for day-to-day operations, ensuring our Stock Plan Analyst’s work is flawless and compliant.Drive Innovation: Lead special projects that matter, including automation of manual flows, system integrations, and reducing SOPs for manual work.Global Mobility & Compliance: Operationalize SoFi’s employee mobility tax sourcing methodology, in partnership wit

Role Details Full-Time Office Location - New York City (preferred) Why Translucent Healthcare providers drive $2.5 trillion in medical expenditures annually — and operate on razor-thin 2–5% margins. Despite these stakes, the finance teams behind these organizations are buried in spreadsheets, manual data pulls, and disconnected systems, spending more time finding and cleaning data than actually using it to make decisions. Translucent is changing that. We're building the agentic AI platform designed exclusively for healthcare finance— giving every finance team, department, service line their own arsenal of AI Agents that run 24/7, understand their specific data, business logic, and workflows. Founded in 2024 and backed by GV, NEA, FPV, and Virtue, we've already been deployed by healthcare organizations managing over $5 billion in combined revenue. The product-market fit is real, the problem is massive, and we're just getting started. If you want to work at the intersection of AI and one of the most complex, consequential industries in the world, this is the place. Role Overview We're looking for a Product Designer to help shape the everyday experience of Translucent: the AI financial platform transforming how healthcare organizations make business decisions. You'll work shoulder-to-shoulder with our Founding Designer and Product Engineering to take ideas from rough concept to polished, shipped product. This role is hands-on and craft-focused: less about setting design strategy from scratch, more about turning complex financial and operational workflows into clear, usable, intuitive experiences, and making sure design intent survives all the way to production. If you are energized by fast-paced environments, love sweating the details, partnering closely with engineers, and seeing your work in customers' hands quickly, you'll feel at home here. What You’ll Do Partner with Product Engineering and our Founding Designer to take projects from concept to shipped without han

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an IT Systems Engineer to lead the technical side of integrating newly acquired companies into Lyft's IT environment. You'll be responsible for migrating collaboration tools, SaaS platforms, and identity systems from acquired teams into Lyft's stack, with minimal disruption to either side. We're looking for a self-starter who's equally comfortable driving projects independently and partnering with others to get things done. The ideal candidate brings strong attention to detail, creative problem-solving, and a genuine drive to automate processes and improve efficiency across the IT organization. Responsibilities: Manage SaaS integration and consolidation during merger and acquisition activity, ensuring smooth platform migrations, data integrity, and minimal disruption across merged organizations Provide architectural, engineering, and operational support for corporate IT systems at Lyft Support single sign on integrations with Lyft’s primary identity provider, Okta. Leverage various APIs to write scripts and applications to automate IT Operations Support and work with IT, Security and other internal departments by building automation for repetitive tasks Write detailed and concise documentation and runbooks Engage with vendors to implement and improve services to best support Lyft’s needs Be a mentor to others in IT and act as a source for others Experience & Skills: 5+ years of experience managing corporate IT Systems Proven experience supporting IT integration during mergers, acquisitions, or divestitures, including SaaS platform consolidation and system migrations SaaS system application management including but not limited to: Gsuite, Okta, Atlassian, Slack Scripting experience leveraging GAM, Python, Bash, and/or equivalent tools Comfortable consuming RES

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is seeking a Strategic Financial Analyst, Revenue to own core forecasting models and margin analytics across COGS, tax, and pricing. Reporting to the Finance Manager, Revenue, this role will be responsible for the integrity and evolution of our platform bookings and cost forecasting frameworks. You will operate at the intersection of Finance, Tax, Payments, Accounting, and Data to ensure that pricing, tax exposure, and platform cost dynamics are accurately modeled, reported, and embedded in planning processes. This role provides deep exposure to the full revenue funnel — including Bookings, COGS, and Developer Expense — and contributes to executive and board-level reporting. The ideal candidate combines analytical rigor with strong operational ownership, ensuring financial accuracy while translating complex margin dynamics into clear, actionable insight. You Will: Own the COGS forecast, budget, and platform bookings model, analyzing trends, delivering insights, and strategically partnering with key business teams who drive our provider mix and COGS rate assumptions. Drive pricing initiatives and recommendations, developing comprehensive knowledge of COGS and Tax impact to prici

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As GTM complexity grows across sales, Solution Engineering, forecasting, enablement, and execution, leaders need stronger visibility, reliable insights, and operational support to drive performance and execute strategic priorities. Your Mission GTM Business Partnership & Performance Partner with Sales, Solution Engineering, and GTM leaders to drive performance through data-driven insights. Support forecast reviews, pipeline inspections, MBRs, QBRs, and leadership reporting. Deliver KPI analysis, executive-ready insights, and follow-up on key actions and decisions. Solution Engineering Strategy & Operations Analyze SE capacity, productivity, engagement, and alignment to sales priorities. Evaluate SE impact on pipeline, deal progression, and strategic opportunities. Support planning, coverage models, and resource allocation decisions. Strategic Analysis & Decision Support Identify trends, risks, and opportunities across sales, pipeline, productivity, and capacity metrics. Build analyses to support territory planning, forecasting, segmentation, and GTM priorities. Translate complex data into acti

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team We're looking for an experienced Executive Assistant to support our Head of Marketing at Amplitude. This is a highly visible role that goes beyond traditional executive support—you'll help protect executive time, turn ideas into action, and ensure important work keeps moving across the marketing organization and broader company. The ideal candidate combines exceptional operational strength and judgment with a high-agency mindset and strong AI fluency, using technology to make our leaders and teams more connected, efficient, and effective. This role is based in our San Francisco headquarters and follows Amplitude's hybrid work model. Regular in-office collaboration is an important part of the role, enabling close partnership with the Head of Marketing and cross-functional teams while maintaining flexibility where appropriate. As an

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Role OKX is one of the world's leading digital asset exchanges, with a regulated and actively expanding presence across Latin America. We are looking for a senior compliance professional to join our LatAm team as Compliance Officer for El Salvador and permanent support for LatAm jurisdictions. This role combines day-to-day case management with direct regulatory reporting obligations before local authorities, and requires the ability to independently lead process improvements while acting as the key liaison between the global compliance operations team and the regional team. Strategic Responsibilities Design, implementation and continuous improvement of the AML/CFT compliance program for El Salvador in alignment with the global standards. Lead and implement process improvement initiatives across operational workflows and control frameworks throughout LATAM jurisdictions. Serve as the primary point of contact between the global compliance operations team and the local/regional team, ensuring alignment on policies, procedures, escalation protocols, and regulatory standards. Develop scalable solutio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumers and SaaS applications. This team in the I BERIA is growing exponentially with net new growth headcount being released to support the demand in the market. The Auth0 Account Executive Opportunity As an Auth0 Account Executive, you'll play a pivotal role in expanding our footprint and driving significant revenue growth. You'll be instrumental in demonstrating the profound value of our platform to Application Development teams, including Engineering, Product, Security, and Architecture leaders. This isn't just about closing deals; it's about building lasting partnerships, identifying new opportunities, and nurturing existing customer relationships to ensure their continued success and expansion with Auth0. What You'll Do: Drive New Business Growth: Proactively generate and nurture top-of-funnel activity to create a robust pipeline of new customer opportunities. Master the Sales Cycle: Execute every sales engagement with precision, leveraging a methodical and controlled sales approach to navigate complex deals. Strategic Territory Management: Develop and execute comprehensive territory plans, demonstrating strong operational excellence and delivering accurate forecasts. Engage Technical Audiences: Employ a sophisticated "bottom-up, top-down" strategy to eff

Opportunity Overview: We are seeking a Senior Forward-Deployed Engineer to join our Forward Deployed Engineering team at Cohere Health. In this highly technical, customer-facing role, you will own end-to-end technical integration work with enterprise customers and partners—from pre-sales through production deployment—bridging complex healthcare systems with Cohere’s AI-first platform. You’ll partner closely with Engineering, Product, Solutions Architecture, and Customer Success teams to design and execute sophisticated integrations that improve access to care for millions of members. What you’ll do: Own end-to-end technical integration design and execution for enterprise customers, from initial scoping through production deployment, serving as the primary technical authority throughout Lead technical discovery, scoping, and proof-of-concept work during pre-sales cycles, creating technical proposals and estimates to validate feasibility for prospective customers Design system architectures that bridge customer IT environments with Cohere’s platform, making key architectural decisions that balance customer constraints with platform capabilities Work hands-on with AI/ML-enabled healthcare features—including clinical decision support, automated review, and intelligent routing—ensuring they meet regulatory requirements and clinical safety standards Produce high-quality technical artifacts including integration designs, architecture diagrams, data mappings, API implementation guides, and operational runbooks Build reusable integration patterns and templates that scale across customers, and continuously identify opportunities to improve platform capabilities based on implementation learnings Collaborate cross-functionally with Engineering, Product, Solutions Architecture, and Customer Success teams to drive successful go-live outcomes and mentor junior team members What you’ll need: 6–10+ years of software engineering experience with a strong backend/systems focus H

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Sr Staff Solutions Architect (Design Partner Program) The Challenge We're looking for a Solutions Architect to join our R&D Customer Engineering organisation and partner with strategic Design Partner customers. This is a highly customer-facing role that sits at the intersection of solution architecture, product strategy, and enterprise governance. You will work directly with customers to understand their business challenges, technical requirements, regulatory considerations, and strategic objectives. Acting as the bridge between customers, Product Management, Engineering, and Executive Leadership, you will help shape product direction, influence roadmap investments, and design scalable solutions that deliver measurable customer outcomes. Success in this role means helping customers operationalise trust, governance, privacy, risk management, consent, and responsible data use while accelerating adoption, improving implementation outcomes, and driving long-term platform value. Your Mission Partner directly with enterprise customers to understand business objectives, technical requirements, operational challenges, and

We're currently looking for a Junior Operations Specialist with a focus on Order Processing to join our Operations team. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. This position is located at Polestar Belgium in Brussels and is limited to two years. We believe in a hybrid model when it comes to remote and onsite work, knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time, and support, to do what needs to be done. And to enjoy doing it, of course. Let us describe the challenge we offer In this role, you'll be expected to support the Planning, Ordering and Distribution Manager Belgium. Your key responsibility will be to process incoming orders from new and existing fleet or B2B customers. You will be in close contact with the Sales Team in order to ensure orders are processed efficiently and effectively. You will also be in close contact with the leasing companies and our headquarters in Sweden to ensure timely and correct order processing. A second part of the job is to monitor, analyze, optimize and automate existing (order) processes within the Operations Team, to make our organization future proof. What you'll do Process incoming fleet orders daily (review, validation, and approval), sharing responsibility with the Sales Department for order processing speed and First Time Right (FTR) percentage. Establish, monitor and analyze relevant internal reports Organize and stimulate internal cross-departmental alignment for order processing Assess and improve current ordering processes for fleet and business orders Support the continuous training of internal and external stakeholders with regards to changes in the fleet ordering process Optimize current business processes with the ambition to strive for Operational Excellence, focusing on improving the quality and processing speed of incoming orders by providing supp

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Product Support Manager will be responsible for leading a team of Product Support Specialists in Hyderabad. You will collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive product support operations across the global team. This role will surface customer and product usage trends, drive resolution for executive-level product escalations, and continuously improve global support and escalation processes. The successful candidate should bring deep expertise in product support and escalation management, including experience driving process improvements and collaborating cross-functionally with Product, Engineering, and Customer Success teams. They will also have strong experience managing a high-performing team of product support specialists across multiple levels, ensuring timely issue resolution, operational excellence, and a seamless customer experience. What You'll Achieve: Collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive Product Support operations across the global o

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Secure Manufacturing & Stealth (SMS) team protects OpenAI’s most sensitive product, manufacturing, launch, and partnership work from theft, leakage, espionage, and unauthorized disclosure. We operate across physical, digital, human, and third-party domains, building practical protections that allow teams to move quickly while preserving strict need-to-know controls. About the Role We are seeking a senior Secure Manufacturing & Stealth Partner to serve as the dedicated SMS owner for Marketing. This person will build trusted relationships across Marketing, understand launches and sensitive information flows, identify secrecy risks early, and embed practical controls into planning, creative production, events, agencies, vendors, media, and executive communications. The role owns the Marketing relationship while coordinating shared SMS capabilities when investigative, prototype-handling, regional, or other specialist support is needed. In this role you will: Serve as the primary SMS Partner and trusted adviser to Marketing, building a deep understanding of its priorities, planning cycles, launches, events, external partners, and sensitive information flows. Identify secrecy and information-exposure risks early, then translate SMS requirements into practical controls that protect sensitive work without unnecessarily slowing execution. Build, document, and socialize durable operating mechanisms for compartmentalization, need-to-know access, agencies and vendors, sensitive creative production, events, demonstrations, launch preparation, codenames, watermarking, and password controls. Assess and approve Marketing systems and information workflows, identify gaps or duplication, establish secure handling requirements, and advise AI-native Marketing initiatives on permissions, data governance, and operational tracking. Coordinate

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We are seeking a highly skilled and experienced Site Leader to oversee the operations of our fulfillment center in Dallas, TX. As the Site Leader, you will be responsible for managing a team and ensuring efficient and effective functioning of the facility. Your exceptional leadership, strategic thinking, and operational expertise will be crucial in driving the success of our fulfillment center. This role will require expertise in managing both direct-to-consumer (D2C) and business-to-business (B2B) fulfillment operations, with a hands-on approach to driving efficiency, cost reduction, and customer satisfaction. Join us to build and develop a world-class fulfillment center and contribute to the continued growth of Flexport. You will: Leadership and Team Management: Provide strong leadership, guidance, and mentorship to the entire team, fostering a positive and productive work environment. Manage and develop a high-performing team of 300+ associates, including hiring, training, coaching, and performance management. Lead a team of 10 salaried employees, including department managers and supervisors, ensuring their success and alignment with organizati

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale. We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time. You can work from San Francisco, CA; Irvine, CA; Seattle, WA. You Will: Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing Monitor continuous localization operations while identifying and implementing opportunities for improvement. Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data. Monitor and improve translation quality output by developing and maintaining linguistic assets Influence upstream content operations for seamless, context-rich translations. Build localization metrics reports (turnaround,