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Operational Risk And Controls Senior Jobs

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Explore current operational risk and controls senior jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Humana
📍 United States• Remote
19 days ago

Become a part of our caring community Humana Healthy Horizons is looking for a Value-Based Programs Lead who will support successful value-based provider relationships with a focus on improving the provider experience and achieving path-to-value goals. You will lead the beginning-to-end operational support of specialty Medicaid value-based payment (VBP) models in alignment with segment strategy and goals. The Value-Based Programs Lead will be a subject matter expert in VBP and have advanced technical knowledge and experience. Develop new innovative VBP models for range of provider types, such as behavioral health, maternity, specialists, and social determinants of health, creating glide paths to move providers from volume to value. Align scope of work with roadmap for new VBP model development to ensure compliance with Medicaid contractual requirements and RFP commitments. Analyze financial, utilization, and performance data to identify opportunities to drive improvements in quality and/or reductions in total cost of care. Creation of VBP payment strategies and model design, such as developing payment model logic, performance metrics and benchmarks, and financial terms, which align with segment goals. Design and contribute to development of provider reporting packages to help providers understand their overall and detailed performance. Partner with finance team to conduct impact analysis and modeling for new VBP models. Collaborate with team members and matrixed teams to operationalize and rollout of new VBP models. Contribute to developing solutions to operational gaps. Monitor VBP model performance KPIs to identify opportunities to enhance model design based on internal and external feedback and performance data. Ability to translate strategy into models that can be piloted and scaled across markets. <

REMOTEfinancerecruitment
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Humana
📍 United States• Remote
19 days ago

Become a part of our caring community The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Inbound Contacts Representative serves as a primary point of contact for customers, providing support through phone, digital, and written channels. This role handles a variety of customer inquiries, resolves issues, and delivers accurate information while ensuring a positive customer experience. The position performs moderately complex customer service, administrative, and operational support activities, manages semi-routine assignments with minimal guidance, and exercises sound judgment to support quality service and customer satisfaction. As an Inbound Contacts Representative, you will: Respond to customer inquiries by phone, digital, or written channels, including benefits questions, issue resolution, and member education. Accurately document customer interactions, requests, concerns, and resolutions in applicable systems. Research and resolve customer issues, escalating complex or unresolved matters as appropriate. Apply established policies, procedures, and resources to deliver accurate and timely support. Use critical thinking and sound judgment to address customer needs and recommend solutions. Manage workload effectively, prioritize tasks, and meet quality and service expectations. Work independently within established guidelines while supporting customer satisfaction and business objectives. Use your skills to make an impact Required Qualifications 3

REMOTErecruitmentcustomer service
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Humana
📍 North Las Vegas
19 days ago

Become a part of our caring community The Medical Assistant 2 is the first point of contact for patient care. Responsible for administrative responsibilities in addition to patient care. The Medical Assistant 2 performs varied activities and moderately complex administrative, operational, and customer support assignments. Typically work on semi-routine assignments. The Medical Assistant 2 performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Work within defined parameters to identify work expectations and quality standards, but has latitude over prioritization/timing, and works under minimal direction. Follow standard procedures that allow opportunity for interpretation/deviation or independent discretion. Use your skills to make an impact Required Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5&#43; years of experience and approval from Provider High school diploma or equivalent CPR Certified This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication Preferred Certified o

recruitment
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19 days ago

Become a part of our caring community The Legal Operations Professional collects, organizes, and analyzes law department data, including matter management metrics, outside counsel spend, and operational benchmarks. Your work assignments are often straightforward and of moderate complexity. Job Responsibilities: Help with the administration and maintenance of legal technology platforms such as e-billing, matter management, and knowledge management systems Assist with vendor management coordination, including tracking outside counsel performance, processing invoices, and maintaining vendor records Help prepare reports, dashboards, and presentations on law department metrics, spend trends, and benchmarking data to inform leadership decision-making Conduct financial analysis of law department spend data, including reviewing and evaluating law firm and legal service provider pricing structures Helps create financial models to analyze law firm alternative fee arrangements (AFAs), prompt pay discounts, volume discounts, and other fee structures to identify cost savings and optimize outside counsel spend Support the preparation of law firm and legal service provider pricing reviews, including rate benchmarking, fee arrangement comparisons, and value assessments to inform negotiation strategies Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. Use your skills to make an impact Required Qualifications Bachelor's degree 1&#43; years experience working in legal operations, legal support, knowledge management, or a related professional services environment Experience collecting, organizing, and analyzing data to support operational reporting and decision-making

Excelrecruitment
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NVIDIA’s EDA Infrastructure organization builds and operates the systems that support chip development. We are looking for an engineering manager to lead the team responsible for operational processes and platforms across incident management, maintenance, on-call, issue management, and customer-serving readiness. You will own the roadmap and delivery, from defining how teams work to building the tools they use. You will partner with infrastructure and service owners to improve reliability, reduce manual work, and ensure services are ready to support customers. Your team will use automation, AI, and lessons from operational events to drive improvements. What you’ll be doing: Lead a team and own the roadmap for operational processes and platforms, from requirements and delivery through adoption and results. Set technical direction, prioritize work, and guide execution across engineering and operational disciplines. Partner with infrastructure, product, and security teams to establish consistent practices for incident response, maintenance, on-call, issue management, and customer-serving readiness. Hire and develop engineers and technical leads, building a team with clear ownership and accountability. Align priorities across teams, communicate progress and risks, and provide technical leadership during major incidents. What we need to see: <span style="co

artificial intelligenceai
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re hiring a Staff Machine Learning Engineer to help drive the future of merchant presence and shopping experiences on Pinterest. This role sits on the Merchant team and focuses on building AI/ML systems (including LLMs) that identify, understand, and surface relevant, high-quality merchants across segments—so Pinners can discover new brands with greater confidence and consideration, and merchants can reach new, diverse audiences. In this role, you’ll lead LLM-first, evaluation-driven initiatives—near-term focused on agentic workflows, measurement, and operational rigor that strengthen Merchant Integrity and Business Integrity. Longer term, you’ll help advance core relevance capabilities such as merchant/brand affinity modeling and related signals that improve shopping discovery across Pinterest. You’ll partner closely with Product Managers, E

machine learningai
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S
19 days ago

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We are looking for a detail-oriented and analytical Revenue Operations Analyst to join our growing Revenue Operations team in Hyderabad, India. This role will be a key member of the team responsible for the operational work that keeps our go-to-market organization running effectively. The Revenue Operations Analyst will focus primarily on data management, process execution, system testing, reporting, commissions support, and maintaining the accuracy and reliability of our revenue operations processes. This is a hands-on role for someone who enjoys working with data and systems, investigating problems, and improving how work gets done. You will work closely with the Director of Revenue Operations and other members of the RevOps team while partnering with our Salesforce administrators and other teams when needed. The ideal candidate has 2–3+ years of experience in Revenue Operations, Sales Operations, or a similar role and is comfortable independently owning recurring operational processes from start to finish. What You’ll Do CRM & Data Operations Maintain accurate and reliable data within Salesforce through bulk uploads, updates, corrections, and data cleanup. Perform recurring audits to identify missing, inaccurate, duplicate, or inconsistent CRM data. Execute account, contact, opportunity, territory, and ownership updates. Use tools such as Clay and

sqlsalesforceExcel
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H
Hp
📍 Washington• $130.7K – $205.2K/yr
20 days ago

Business Planner - Print Customer Services and Solutions Description - As the lead Business Planner, you will partner across the Print Consumer Services and Solutions (CSS) organization, to drive operational excellence, strategic planning, and execution. You will lead the organization's business management rhythm, ensuring effective coordination of priorities, planning processes, and leadership operating cadences. Leveraging strong financial acumen, you will oversee budget planning, forecasting, and performance management, providing insights and recommendations that support informed business decisions. Through exceptional communication skills and attention to detail, you will enable the VP and leadership team to effectively represent the organization's priorities, progress, and results across executive and cross-functional forums. You will collaborate closely with peer organizations to strengthen operating models, drive organizational alignment, and continuously improve business management practices across CSS. Responsibilities Business Operations Partner with CSS leadership to drive the organization's business management rhythm, operational excellence, and execution of strategic priorities through effective planning, governance, and stakeholder alignment. Coordinate business reviews, planning activities, and stakeholder engagement. Facilitate organizational priority setting, performance reporting, and operational reviews across business, financial, organizational, and transformational initiatives. Anticipate business needs, identify risks and dependencies, and proactively develop solutions that support successful execution of CSS priorities. Communications Lead the CSS communication strategy and executive storytelling framework, ensuring clear alignment around organizational priorities,

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Philips
📍 Colorado Springs• $151K – $241K/yr
20 days ago

Job Title Service Operations Manager Job Description Your role: Lead service operations for a global interventional cardiology and vascular device portfolio, owning field performance, delivery execution, and operational governance across a geographically distributed team of field service engineers, product support specialists, and service coordinators. You will set the operating rhythm for corrective, preventive, and installation service across North America while partnering with international service leaders to align standards globally. Own the service training and technical education function end to end, including training program management, instructor-led and digital course delivery, field certification programs, and training center operations across three continental sites. You will ensure engineers maintain verified competency on legacy, newly acquired, and next-generation product lines in a regulated medical device environment where patient safety depends on technician proficiency. Drive measurable improvement in service performance using indicators such as time to system restoration, first-visit resolution, installation quality, contract capture, and preventive maintenance completion. You will lead root-cause analysis on systemic delivery issues, design operational improvements with engineering and supply chain partners, and translate field data into changes that improve customer uptime and reduce repeat service events. Manage service quality and compliance activities including complaint escalation, field execution of corrective actions and compliance tracking, product lifecycle support for systems approaching end of service, and regulatory documentation across all served markets. You will work directly with quality, regulatory, and product engineering teams to ensure service processes satisfy medical device requirements while maintaining the speed and respo

supply chain
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Job Title Internship: General Sales Support Intern Job Description Minimum required Education: High School Diploma plus Active student status/enrollment at the University, College or Vocational Education. Minimum required Experience: No prior experience required. Minimum required Certification: N/A Job title: Internhip: General Sales support intern Your role: Support the Sales Support team in the execution of operational and administrative activities that enable efficient commercial processes and contribute to business performance. Work closely with Sales Support, Sales, Customer Care, Finance, Supply Chain and other business stakeholders to ensure accurate data management, smooth order-related processes and timely resolution of operational issues. Gain hands-on experience in a multinational healthcare company, developing business acumen, analytical skills, stakeholder management capabilities and a solid understanding of commercial operations. From learning and development opportunities to a collaborative and inclusive culture, a career at Philips comes with many benefits. Be sure to speak to your recruiter about benefits in your region. You're the right fit if: You are currently studying Business Administration, Economics, Marketing, Engineering or a related field. You have strong analytical, organizational and communication skills, with attention to detail. You are comfortable working with Microsoft Excel and other digital tools. You are proactive, eager to learn and enjoy working in a dynamic, collaborative environment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles

Excelfinancesupply chain
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The Chief Project Officer (CPO) is responsible for the overall direction, execution, and financial success of the organization’s projects. The CPO drives business strategy, ensures operational excellence in project management, fosters organizational growth, and maintains strong relationships with key stakeholders, ensuring the business thrives in a competitive environment. Source: Adani Group | Job ID: 58693

project management
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AG
22 days ago

The Lead Trainer (Ports & Logistics) is responsible for delivering structured training programs to port and logistics personnel, ensuring they acquire the technical, operational, and compliance skills necessary for safe and efficient port operations. This role supports workforce development, enhances productivity, and ensures adherence to international maritime and logistics standards. Source: Adani Group | Job ID: 57860

ailogisticstraining
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AG
22 days ago

The Trainer (Ports & Logistics) is responsible for delivering structured training programs to port and logistics personnel, ensuring they acquire the technical, operational, and compliance skills necessary for safe and efficient port operations. This role supports workforce development, enhances productivity, and ensures adherence to international maritime and logistics standards. Source: Adani Group | Job ID: 57856

ailogisticstraining
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