Operations Coordinator Jobs

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. This position can be based in Jacksonville, Florida (USA), London (UK), Dublin (Ireland), or Hyderabad (India). Candidates must have the legal right to work in the country where they are applying. The Role: The Vice President, Revenue and Expense Process and AI is responsible for the technology, operations and strategy for the ERP platforms that underpin our Global Business. This role leads cross-functional teams to modernise and simplify these processes including how we align all our Global markets onto a unified set of platform and standardized processes. This will be a transformative role which is responsible for the simplification of end-to-end processes and introducing new technologies to improve efficiency, scalability and control across the organization. This role will be heavily focused on the Workday platform and must be expert in the utilisation of Workday as it will serve as the primary point of contact & leadership within D&B. Alongside this, the professional should be a champion for AI innovation and adoption within the Finance department, partnering with the Finance team on opportunities for where advances in AI could be utilised. This will require the candidate to develop an AI strategy for Finance along with a pragmatic adoption process.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are seeking a highly skilled AI Software Engineer to participate in the development of enterprise-grade AI and Generative AI solutions. This role blends deep software engineering expertise with cutting-edge AI/Generative/Agentic capabilities, focusing on building scalable, secure, and high-performance systems that leverage LLMs, agentic workflows, and retrieval-augmented generation (RAG). You will collaborate across engineering, data science, and product teams to deliver innovative solutions that transform business operations and customer experiences. If you thrive in fast-paced environments, are passionate about AI, and have a track record of delivering impactful software, we want to hear from you.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. Key Responsibilities:- -Assist in gathering basic business requirements for Telco services. -Support documentation of functional specifications and user stories. -Learn and contribute to the product lifecycle of assigned services. -Monitor performance and health of live Telco services. -Assist in initial investigation of operational issues and incidents. -Support creation and maintenance of operational documentation. -Learn and utilize service monitoring tools and platforms. -Participate in testing of new service features or deployments. -Contribute to routine daily operations tasks. -Collaborate with cross-functional teams (Engineering, QA, Support). -Develop understanding of Telco protocols and service delivery. -Enhance skills in data analysis, reporting, and troubleshooting. Qualification Required:- - B.E. Electronics & Telecommunications graduate. - 2–5+ years of exp

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Events & Experiences Associate supports the planning and execution of B2B marketing events that build awareness, generate qualified engagement, strengthen client relationships, and contribute to commercial growth for Dun & Bradstreet. This role helps deliver high-quality experiences across trade shows, hosted programs, field events, webinars, and virtual event formats. The position partners closely with Sales, Marketing Operations, Creative, Analytics, vendors, and external partners to support event logistics, attendee strategy, production readiness, follow-up, and performance reporting with consistency, attention to detail, and alignment to business objectives.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Telco Team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. Key Responsibilities:- -Assist in gathering basic business requirements for Telco services. -Support documentation of functional specifications and user stories. -Learn and contribute to the product lifecycle of assigned services. -Monitor performance and health of live Telco services. -Assist in initial investigation of operational issues and incidents. -Support creation and maintenance of operational documentation. -Learn and utilize service monitoring tools and platforms. -Participate in testing of new service features or deployments. -Contribute to routine daily operations tasks. -Collaborate with cross-functional teams (Engineering, QA, Support). -Develop understanding of Telco protocols and service delivery. -Enhance skills in data analysis, reporting, and troubleshooting. Qualification Required:- - Fresher B.E. Electronics & Telecommunications graduate. - 6–12+ yea

About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App. About The Team Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems. About the Role We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience. Key Responsibilities Customer

About us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a Database STL (Individual Contributor) with deep expertise in MySQL and strong working knowledge of MongoDB, PostgreSQL, and Cassandra. This role combines hands-on database administration and optimization with strategic ownership of database reliability, automation, and cloud adoption. The candidate will lead by example—driving technical excellence, influencing best practices, and partnering cross-functionally with DevOps, SRE, and product engineering teams to deliver highly available, secure, and scalable database platforms. Key Responsibilities 1. End-to-End Ownership of MySQL databases in production & staging—availability, performance, and reliability. 2. Architect, manage, and support MongoDB, PostgreSQL, and Cassandra clusters for scale and resilience. 3. Define and enforce backup, recovery, HA, and DR strategies across all critical database platforms. 4. Drive database performance engineering—tuning queries, optimizing schemas, indexing, and partitioning for high-volume workloads. 5. Own replication, clustering, and failover architectures ensuring business continuity. 6. Champion automation & AI-driven operations—design self-healing scripts, predictive scaling, and proactive monitoring solutions. Collaborate with Cloud/DevOps teams on AWS database services (RDS, Aurora, DynamoDB, EC2, S3) to optimize cost, security, and performance. 7. Establish monitoring dashboards & alerting mechanisms for slow queries, replication lag, deadlocks, and capacity planning. Ensure compliance & security standards—encryption, auditing, and regulatory requirements. 8. Lea

About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes. Manager – Internal Audit (6–8 Years Exp) Role Overview: As a Manager, you will be a strategic partner to the business. You won’t just be "checking boxes"; you’ll be designing the audit framework for complex ecosystems like UPI, Wallet, and Lending. You will lead teams and interface directly with Senior Leadership. Key Responsibilities ●Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units. ● Stakeholder Management: Act as the primary point of contact for Department Heads, explaining risk implications and negotiating remediation plans. ● Process Engineering: Evaluate the effectiveness of internal controls ($ICFR$) and suggest automation to move from manual testing to continuous monitoring. ● Team Leadership: Supervise 2–3 Assistant Managers/Associates, ensuring high-quality documentation and timely delivery. ● Special Investigations: Lead / perform ad-hoc investigations or fraud risk assessments as required. ● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager. ● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis. ● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls. ● Reporting: Prepare and present clear, concise audit reports to senior management and stakeh

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About team : Paytm Money is the wealth-tech and stockbroking . It offers services like mutual fund investments, stock trading, ETFs, IPOs, F&O, and retirement products through a user-friendly mobile app and web platform. The company focuses on making investing simple, affordable, and accessible for retail investors across India. About the Role We are seeking a passionate and detail-oriented Product Manager – Broking to join our team at Paytm Money. The ideal candidate should have a solid understanding of the broking ecosystem, trading platforms, and capital markets, with hands-on experience in building scalable, user-focused digital products. This is an individual contributor (IC) role that involves ownership of the entire product lifecycle — from strategy to execution — to deliver best-in-class investment & trading experiences. Key Responsibilities ● Own the end-to-end product lifecycle for broking and trading products across Equity, Derivatives, Commodities, ETFs, and related offerings. ● Define the product vision, roadmap, and strategy aligned with business and regulatory goals. ● Collaborate with technology, design, operations, compliance, and business teams to conceptualize and deliver impactful product features. ● Conduct market research, competitor benchmarking, and user behavior analysis to identify growth and innovation opportunities. ● Translate customer and business needs into clear PRDs, wireframes, and user stories. ● Ensure all features adhere to regulatory, risk, and compliance frameworks (SEBI, Exchanges, etc.). ● Track product adoption, engagement, and retention through data-driven metrics and analy

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About team : Paytm Money is the wealth-tech and stockbroking . It offers services like mutual fund investments, stock trading, ETFs, IPOs, F&O, and retirement products through a user-friendly mobile app and web platform. The company focuses on making investing simple, affordable, and accessible for retail investors across India. About the Role We are seeking a passionate and detail-oriented Product Manager – Mutual Funds to join our team at Paytm Money. The ideal candidate should have a strong understanding of the mutual fund ecosystem, investment products, and digital wealth management, with hands-on experience in building scalable, customer-centric financial products. This is an Individual Contributor (IC) role that involves ownership of the entire product lifecycle—from strategy to execution—to deliver seamless mutual fund investment experiences for millions of users. Key Responsibilities ● Own the end-to-end product lifecycle for Mutual Fund products, including SIPs, Lumpsum investments, STP, SWP, NFOs, Goal-based Investing, Tax Saver (ELSS), and portfolio management features. ● Define the product vision, roadmap, and strategy aligned with business objectives, customer needs, and regulatory requirements. ● Collaborate with technology, design, operations, compliance, marketing, and business teams to conceptualize and launch impactful product features. ● Conduct market research, competitor benchmarking, customer interviews, and user behavior analysis to identify growth opportunities and improve product adoption. ● Translate customer and business requirements into clear PRDs, wireframes, user journeys, and acce

Position Overview We are seeking a highly analytical and data-driven Payment Reconciliation Specialist / Analyst to oversee our end-to-end financial reconciliation processes. In this role, you will be responsible for managing high-volume transaction datasets, tracking payment lifecycles, and ensuring absolute financial accuracy across internal systems, payment gateways, and banking partners. The ideal candidate bridges the gap between finance and technology—possessing strong core accounting fundamentals alongside advanced technical skills in SQL and Python to drive automation, eliminate manual workflows, and optimize payment processing costs. Key Responsibilities 1. Core Payment & Financial Reconciliation End-to-End Auditing: Validate transaction records across internal systems, payment gateways (PGs), banking partners, settlement files, and merchant reports. High-Volume Data Analysis: Analyze massive transaction datasets to promptly identify mismatches, pending settlements, duplicate transactions, and financial exceptions. Chargeback Management: Monitor disputed transactions, track the complete chargeback lifecycle, validate reversal entries, and ensure accurate accounting adjustments/recovery. Finance & Accounting Support: Validate transaction postings, track pending receivables, manage refund accounting, handle merchant payout reconciliation, and assist with balance sheet reconciliation. 2. Cost Optimization & Reporting PG Cost Analysis: Monitor and analyze Payment Gateway costs (MDR charges, transaction processing fees, bank charges, gateway settlement fees) to identify cost-optimization opportunities. MIS & Dashboards: Prepare daily, weekly, and monthly MIS reports and design reconciliation dashboards for leadership, finance, and operations teams to support audit readiness. 3. Data Engineering & Process Automation SQL Data Extraction: Write complex SQL queries for reconciliation checks, exception reporting, and data validation across large transactional da

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the Role At Paytm, we are building the next generation of intelligent payment experiences for millions of users. We are looking for an AI-first Senior Product Manager who combines exceptional product thinking, customer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI capabilities. You will own high-impact consumer journeys across UPI payments, onboarding, mandates, and engagement, while identifying opportunities where AI can simplify experiences, automate workflows, and solve customer problems at scale. You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and Business teams to build products that are intuitive, reliable, and loved by customers. If you are passionate about building products, experimenting with AI, solving complex customer problems, and delivering measurable business impact, we'd love to hear from you. What You will Own * Define the product vision, strategy, and roadmap for consumer-facing UPI experiences. * Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement. * Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows. * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation. * Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data. * Prioritize the roadmap

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact. Key Responsibilities- - Define and own the device roadmap & vision aligned to Paytm’s growth strategy. - Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life. - Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration). -Influence leadership and cross-functional priorities with data-backed recommendations. - Mentor PMs/Associate PMs and build a strong device product culture. - Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers. What You’ll Contribute To - Large-scale AI adoption strategy. - Cross-device predictive health models to reduce downtime and false positives. - Proactive merchant engagement through Device and CLM. - Sustainability & cost efficiency through smart refurb and replacement policies. Skills & Qualifications- - Product experience, with at least 2 years owning device/IoT/fintech hardware products. - Strong leadership & roadmap ownership skills, with CXO-level exposure. - Experience in driving cross-functional programs (engineering, business, operations). - Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs. Why join us? A collaborative output driven program that brings cohesiveness across busin

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About team : Paytm Money is the wealth-tech and stockbroking platform of Paytm. It offers services including stock trading, mutual funds, ETFs, IPOs, Futures & Options (F&O), and retirement products through intuitive mobile and web platforms. The team is focused on building simple, reliable, and scalable investing and trading experiences for millions of retail investors across India. About the Role We are seeking a passionate and detail-oriented Product Manager – Futures & Options (F&O) / Derivatives to join the Paytm Money Product team. The ideal candidate should have a strong understanding of India's listed derivatives market, trader workflows, risk management, exchange regulations, and digital trading platforms. This is an Individual Contributor (IC) role with end-to-end ownership of F&O products—from strategy and discovery to execution and continuous optimization. Key Responsibilities • Own end-to-end product lifecycle for F&O products including Index & Stock Futures, Equity & Index Options, Option Chain, Strategy Builder, Basket Orders, Multi-leg Orders, GTT Orders, Margin Calculator, Position Management, and P&L Analytics • Define product vision, roadmap, and strategy aligned with customer needs, business goals, and regulatory requirements • Collaborate with engineering, design, risk, compliance, operations, brokerage, marketing, and business teams to build and launch trading features • Conduct market research, competitor benchmarking, customer interviews, and trading behavior analysis to identify opportunities • Translate requirements into PRDs, wireframes, user journeys, APIs, and acceptance criteria • Build

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About team : Paytm Money is the wealth-tech and stockbroking . It offers services like mutual fund investments, stock trading, ETFs, IPOs, F&O, and retirement products through a user-friendly mobile app and web platform. The company focuses on making investing simple, affordable, and accessible for retail investors across India. About the Role We are seeking a passionate and detail-oriented Product Manager – Broking to join our team at Paytm Money. The ideal candidate should have a solid understanding of the broking ecosystem, trading platforms, and capital markets, with hands-on experience in building scalable, user-focused digital products. This is an individual contributor (IC) role that involves ownership of the entire product lifecycle — from strategy to execution — to deliver best-in-class investment & trading experiences. Key Responsibilities ● Own the end-to-end product lifecycle for broking and trading products across Equity, Derivatives, Commodities, ETFs, and related offerings. ● Define the product vision, roadmap, and strategy aligned with business and regulatory goals. ● Collaborate with technology, design, operations, compliance, and business teams to conceptualize and deliver impactful product features. ● Conduct market research, competitor benchmarking, and user behavior analysis to identify growth and innovation opportunities. ● Translate customer and business needs into clear PRDs, wireframes, and user stories. ● Ensure all features adhere to regulatory, risk, and compliance frameworks (SEBI, Exchanges, etc.). ● Track product adoption, engagement, and retention through data-driven metrics and analy