Operations Flow Manager Jobs

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development. Own Order Management across the Customer Lifecycle Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting Leverage and spearhead order man

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. Creators are the engine of Roblox. When something breaks for them, whether it is a broken publish flow, a payout that didn't land, an asset that won't upload, how quickly and how well we resolve it directly shapes whether they keep building with us. You will be reporting to the Trust & Safety India Operations Manager. The team provides support to Roblox’s global players, developers, and advertisers. As a Senior Product Support Specialist on our Safety Ops Team, you’ll own the hardest escalations end to end, drive root cause analysis with engineering and product partners, and then close the loop by turning what you learn into support content that scales for both our human agents and our automated support experiences. Additionally, you will serve as a product expert working closely with the Product Support Management team, providing detailed synthesis of new and existing issues our users experience to prioritize and enable engineering teams to improve the platform. You'

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are looking for a technical manager to lead, scale, and evolve our ServiceNow platform. You will champion a strategic vision for a platform supporting 7,000+ users, balancing deep technical acumen with people leadership to drive platform innovation and deliver complex, high-value initiatives. As the primary technical authority, you will navigate ambiguous priorities to translate business needs into robust, scalable, and secure architecture. By mentoring a high-performing team and fostering a culture of technical excellence, you will ensure our ServiceNow ecosystem remains a resilient, long-term asset aligned with Toast’s enterprise strategy. A day in the life (Responsibilities) Define and Drive the long-term platform vision and technical strategy, ensuring alignment business needs and scaling requirements. Architect data-driven roadmaps that prioritize high-value automation, platform UX/UI optimization, and the integration of emerging AI capabilities (NowAssist, Virtual Agent, MCP Integrations). Hands-on execution, configuration, and customization of the platform while leading the technical architecture and engineering of the ServiceNow ecosystem, governing system design, integration frameworks, and data-driven platform optimizations. Direct the full product lifecycle for ServiceNow modules, aggressively managing technical debt and balancing new feature velocity with platform stability. Establish and enforce rigorous performance metrics and service level agreements across all ServiceNow workflows to ensure optimal system responsiveness and user productivity. Oversee structural integrity through security hardening, biannual upgrade cycles, and hands-on guidance for Flow Designer and IntegrationHub development, and Performance management. Act as the primary technical au

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta & Our Culture At Okta, partners are central to our success. The Global Partner Program team equips partners with the operational foundation, resources, and clarity needed to build thriving, long-term Okta practices. Embedded in our Okta culture, we champion conscious leadership, high self-awareness, active empathy, and radical accountability. We focus on the whole human—fostering transparent relationships with our partners while enabling high-velocity growth. Role Overview We are seeking a Global Partner Sales Desk Specialist who brings an outward mindset and strong operational rigour to our partner-led deal flow. Reporting to the Manager of Global Partner Operations, you will be the connective tissue between external partners and internal stakeholders—leading Deal Registration qualification, streamlining quoter-to-order workflows, and driving data integrity across systems. The ideal candidate is a self-aware communicator who thrives in a dynamic environment, embraces continuous learning, and takes pride in elevating both partner and team performance. Location & Structure: Hybrid role with cross-regional timezone support (rotational shifts). Reports to: Manager, Global Partner Operations Key Responsibilities Empathy-Led Deal Registration Management: Review and validate Deal Registrations (DR) with speed and precision, ensuring program compliance while actively removing friction for partners. Serve as an approachable guide to troubles

Work Flexibility: Onsite Schedule: Monday – Friday 6:00am - 2:30pm, OT as needed What you will do: In this role, you will support the Materials Manager in coordinating daily material operations on the production floor, ensuring accurate material flow, inventory integrity, and timely delivery of components to support production schedules and operational needs. This role focuses on maintaining efficient material movement, supporting quality standards, and enabling production teams to meet safety, delivery, and cost objectives. Coordinate material availability, staging, and delivery to support uninterrupted production and minimize production downtime. Promote inventory accuracy by supporting material movements, ERP transactions, and work order processes (backflushing, transfers, scrap, and completions). Assist in identifying and resolving inventory discrepancies through root cause analysis while supporting cycle counts, physical inventories, and audit activities. Leverage material usage trends and production demand insights to help optimize stocking strategies and align inventory levels with production plans. Reinforce proper material handling, storage practices, FIFO practices, and compliance with GMP, GDP, and traceability requirements. Serve as a cross-functional point of coordination between materials, production, planning, warehouse, and quality teams to ensure alignment and material readiness. Support the training and development of the Materials team, fostering accountability, accuracy, and continuous improvement. Contribute to process improvement and Lean initiatives to enhance material flow, reduce inventory levels, improve space utilization, and enhance line-side efficiency. What you need: Required Qualifications: High School Diploma

Job Title: E-commerce Executive Location: Noida Sector 10 Department: E-commerce Operations Experience Required: 1 3 years with Flipkart, Amazon aid campaign (Marketplace handling experience preferred) Role Overview We are looking for a detail-oriented and proactive E-commerce Executive to manage daily operations on online marketplaces such as Flipkart, Amazon, Meesho and others. The candidate will be responsible for updating pricing/discounts, managing catalogue uploads, coordinating with marketplace teams, and maintaining reports in Excel. Key Responsibilities • Manage product listings, catalogue uploads, and content updates on marketplaces (Flipkart, Amazon, Meesho, etc.) • Update discounts, pricing changes, promotional offers, and campaign setups as per business requirements. • Coordinate with marketplace category managers for day-to-day operations, campaign approvals, and escalations. • Track and reconcile orders, returns, payments, and commissions charged by marketplaces. • Prepare daily/weekly reports sales, inventory, returns, and performance analytics using Excel. • Ensure inventory accuracy and smooth order flow (from listing to dispatch). • Perform competition analysis and maintain pricing competitiveness. • Work closely with operations, dispatch, and finance teams for order fulfilment and reporting. Required Skills • Strong Excel skills (VLOOKUP, Pivot Table, basic formulas). • Understanding of online selling platforms and marketplace dashboards (Myntra Partner Portal, etc.). • Good communication and coordination skills. • Analytical mindset and attention to detail. • Ability to work independently and manage multiple marketplaces simultaneously. Qualification • Graduate in any field (Commerce / Management preferred). • Experience in e-commerce marketplace handling is a strong advantage. Why Work with Us • Fast-growing Party Product Manufacturing brand with strong marketplace presence. • Exposure to Flipkart, Amazon and other top e-commerce platform

Job Title Production Planner - Integrated Planning (Bedford, MA) Job Description Production Planner - Integrated Planning (Bedford, MA) Execute end-to-end production planning and scheduling under the direction of the Supply Chain Program Manager, developing feasible Master Production (MPS) and Detailed Production Schedules (DPS) aligned with capacity strategies and Annual Operating Plan (AOP) commitments. Coordinate buffer and supermarket inventory using Demand Driven Material Requirements Planning (DDMRP) to ensure material availability, reliable production flow, and on-time customer delivery. Your role: Coordinates planning-related master data management closely with Enterprise Information Management (EIM), ensuring accuracy and consistency throughout. Generates realistic and achievable Detailed Production Schedule (DPS) and Master Production Schedule (MPS), complemented by a Material Requirements Plan (MRP) developed with Operational Buyers for efficient material procurement. Issues production schedules to the shop floor and conducts regular planning meetings with Production/Operations Management to synchronize activities and address any concerns. Initiates improvements to planning processes and relevant Key Performance Indicators (KPIs), leveraging expertise in various planning methodologies and continuous improvement techniques. Releases/manages production order and material-related issues promptly, utilizing negotiation skills and technical understanding to facilitate effective resolutions. You're the right fit if: You’ve acquired 4+ years of experience with a vocational education in areas such as industrial, manufacturing, production engineering or equivalent. Your skills include manufacturing principles, troubleshooting, root cause anal

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role People Programs at Ramp builds the programs that shape how employees experience the company day to day; from someone's first week to the moments that define Ramp's culture company-wide. As Ramp scales, we need someone dedicated to building that function and taking our foundations to the next level. In this role, you'll own programs like onboarding, manager enablement, engagement surveys, and the company-wide culture and recognition programs that shape how Ramp works, to name a few. You'll work closely with People Business Partners, People Operations, and Comms to make these programs land and thrive. This work is high impact and high visibility. This is a hands-on, build-from-scratch role for someone with strong judgment who owns things fully. What You'll Do Build your own roadmap by pulling signal from engagement survey results, PBP and manager input, and People Ops, then make the call on what to build, improve, delegate, or stop. Own onboarding effectiveness — from pre-start through the first week — so every new hire's first experien

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for hunting and qualifying partners to build new partnerships that drive sales opportunities for Ramp. What You’ll Do Identify and source new partner opportunities with the accounting sector through inbound qualification and direct outreach Engage and qualify prospective partners via a variety of methods, including but not limited to: emails, calls, social channels, conferences and events Conduct in-depth primary and secondary research to understand service offerings, firmographics, organizational structure and key stakeholders to assess potential fit Collarboate cross-functionally with Channel partner Managers, Marketing, Operations

Job Title: E-commerce Executive Location: Diggi Malpura Road, Jaipur, Rajasthan Department: E-commerce Operations Experience Required: 1 3 years (Marketplace handling experience preferred) Role Overview We are looking for a detail-oriented and proactive E-commerce Executive to manage daily operations on online marketplaces such as Myntra, Ajio, Amazon, and others. The candidate will be responsible for updating pricing/discounts, managing catalogue uploads, coordinating with marketplace teams, and maintaining reports in Excel. Key Responsibilities • Manage product listings, catalogue uploads, and content updates on marketplaces (Myntra, Ajio, Amazon, etc.) • Update discounts, pricing changes, promotional offers, and campaign setups as per business requirements. • Coordinate with marketplace category managers for day-to-day operations, campaign approvals, and escalations. • Track and reconcile orders, returns, payments, and commissions charged by marketplaces. • Prepare daily/weekly reports sales, inventory, returns, and performance analytics using Excel. • Ensure inventory accuracy and smooth order flow (from listing to dispatch). • Perform competition analysis and maintain pricing competitiveness. • Work closely with operations, dispatch, and finance teams for order fulfilment and reporting. Required Skills • Strong Excel skills (VLOOKUP, Pivot Table, basic formulas). • Understanding of online selling platforms and marketplace dashboards (Myntra Partner Portal, etc.). • Good communication and coordination skills. • Analytical mindset and attention to detail. • Ability to work independently and manage multiple marketplaces simultaneously. Qualification • Graduate in any field (Commerce / Management preferred). • Experience in e-commerce marketplace handling is a strong advantage. Why Work with Us • Fast-growing fashion brand with strong marketplace presence. • Exposure to Myntra, Ajio, and other top e-commerce platforms. • Opportunity to grow into Marketplace Ma

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion. What You'll Do Partner Relationship Management Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges. Drive Partner Enablement and Customer Activation Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale What You Need Minimum 3 years of experience in customer success, partnerships, account management, or product operations experience Familiarity

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Solutions Consultant, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers. You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders. This role is specifica

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers. You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders. This role is focused

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers. You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders. This role is focused

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Assistant - Float (may support more than one provider) Company: Oak Street Health Location: Stone Mountain, GA Role Description: The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments. Responsibilities: Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews Inventory supplies and stock exam rooms Respond to patient requests for telephonic su