Operations Jobs

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers. What you’ll do As a People Business Partner, you'll act as a trusted advisor and coach to senior GTM leaders and managers, helping them navigate org design, workforce planning, and change management while driving a culture of high performance. In this role, you'll also partner closely with Employee Relations, Compensation, and People Operations, and lead org design conversations that keep GTM's structure aligned with business strategy as it grows. This role is designed for someone who thrives operating at the intersection of strategic advisory and hands-on execution,

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Director, GTM Systems & AI Transformation Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco About the Role Snorkel AI's Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team. This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You'll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you'll be a trusted business partner to every team you touch. What You'll Own Systems Strategy & Architecture Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling) Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline Own vendor relationships and renewals across the GTM stack Team Leadership Manage and

About the Team DoorDash’s centralized, global TPM organization helps Engineering deliver the company’s most complex and consequential technical, product, and business transformations. The team spans DoorDash, Wolt, and Deliveroo and partners across a global Engineering organization of approximately 4,000 engineers. We have intentionally built a lean, high-leverage TPM organization with a high bar for technical depth, business judgment, and independent domain ownership. Our leaders stay close to the business and technical work, lead through strong senior IC TPMs, and shape the operating mechanisms that allow complex organizations to execute at speed. This Director will lead 12 TPMs (one-quarter of the global TPM organization) and report directly to the VP of Engineering Operations. Their team supports nearly 1,300 engineers across five strategically important organizations: Dasher & Logistics, Ads & Promotions, Merchant, DashOS, and Platform Services. About the Role As Director of Technical Program Management, you will lead a high-performing team of TPMs embedded across some of DoorDash’s most important and technically complex businesses. Your portfolio spans the real-time fulfillment network that powers every delivery, a multi-billion dollar ads revenue platform, DoorDash’s merchant ecosystem and in-store technology, and platforms that enable merchants and other businesses to access our logistics network through offerings such as Drive and Parcels. You will partner closely with a VP and four Senior Directors to set direction, strengthen execution, develop TPM talent, and solve the cross-organizational challenges that sit between teams, systems, and business priorities. You will also play a central role in Pedregal, DoorDash’s multi-year global platform re-architecture across DoorDash, Wolt, and Deliveroo while maintaining production availability and continuing to build for each business’ evolving requirements. We believe the future of TPM leadership is defin

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Excellence Senior Program Lead on the CX Operations Excellence team, you'll own and optimize the workflows, routing logic, and agent tooling that power Coinbase's global Customer Experience operation. This team designs the CX operating system, covering end-to-end workflows, SOPs, routing, and tooling across Scaled Operations and Premium and Wealth, directly tied to CSAT, retention, FCR, and handle time. You'll turn ambiguous, multi-year CX goals into a clear portfolio of programs that measurably improve quality, efficiency, and the Specialist experience across in-house and BPO sites worldwide. What you'll do: Own program strategy for broadly scoped CX operations initiatives, translating business problems into structured plans and driving execution from discovery through global rollout while managing trade-offs between time, scope, and cost. Design and optimize end-to-end CX workflows, from contact entry points and routing logic through Specialist handling and resolution, to reduce friction, standardize experiences across sites and vendors, and ensure the right work reaches the right Specialist. Partner with Product, Tooling, WFM, Analytics, and Operations to shape queue design, case allocation rules, channel strategy, and automation/AI use cases that maximize productivity without sacrificing quality. Build and maintain CX standards and governance, in

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Event Operations Associate is responsible for carrying out front-line event setup, executing logistics for the retail infrastructure at live events, and ensuring operational excellence throughout every stage of the fan experience. This role supports the full lifecycle of event retail — from merchandise setup and stocking to sales transactions and breakdown — while maintaining the highest standards of professionalism and customer service to ensure the Fanatics brand is always positively represented. The Retail Event Operations Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Collaborate with the onsite Retail Event Management Team to ensure all directives are executed efficiently and the retail environment meets Fanatics' standards throughout each event. • Support fellow team members during setup, breakdown, and sales operations, fostering a fun, professional, and high-performing environment for both staff and fans. • Build and maint

POSITION SUMMARY: The Equipment Associate is primarily responsible for the service and support of instruments utilized in the R&D laboratory based in Austin, TX. The scope of support includes installation, calibration, maintenance, repair, and documentation of activities for all equipment in the laboratory. The Equipment Associate will be the primary point of contact for R&D lab personnel regarding safe equipment operations and equipment services. The Equipment Associate is also responsible for assisting laboratory support personnel with critical tasks such as inventory management, supply ordering, laboratory safety checks and audits, corrective actions, and communication with various R&D teams as needed. PRIMARY RESPONSIBILITIES: Coordinate and/or perform instrument installations and qualifications per equipment protocols Diagnose and troubleshoot any system concerns to minimize downtime Work with Quality Assurance to determine qualification (IQ/OQ/PQ), calibration and preventive maintenance (PM) requirements so as to comply with regulations Communicate with vendors to generate price quotes and schedule PMs, calibrations, instrument repairs, and other services. Maintain a program for PM, routine maintenance and calibration to ensure all lab equipment remains fit for purpose Prepare equipment SOPs. Support and comply with the company’s Quality Management System policies and procedures Track all service activities utilizing system(s) developed in accordance with service procedures and laboratory policies Ensure all service documentation is complete, timely, and accurate following Good Documentation Practices (GDP) Perform inventory checks for R&D lab spaces and replenish supplies as needed Order supplies from internal and external sources as needed Perform regular safety checks and assist with Safety audits as well as perform any corrective actions needed that may result from safety audits/checks Communicate with various members of t

As a Product Manager - Code Intelligence , you will define, build, and launch capabilities that proactively detect infrastructure issues in code (e.g. Terraform, Helm) and recommend changes before they can be deployed into production and escalate into production incidents. The Infrastructure Monitoring team has pioneered shift-left detection in the industry with Bits Infrastructure Operations , and we’re looking for a Product Manager to expand this capability to a broader set of use cases. Customers (and thus developers) are increasingly standardizing on IaC tools to deploy and maintain ever-growing infrastructure in the cloud. At the same time, SREs and Infra teams struggle with an increasing number of production incidents. By shifting-left and building agentic capabilities in the dev workflow, we can identify high-impact infra changes before they are deployed, help reduce production incidents, reduce waste, and free up SRE time to focus on value-added tasks. You will own the roadmap to expand these agentic capabilities to a broader set of use cases, including cost detection, blast radius impact, as well as configuration changes on infrastructure powering applications like nginx, postgres and more. You’ll partner closely with Engineering, Design, and customers to build and iterate on the roadmap, build product market fit, drive customer adoption (including internal usage), and focus on coverage and correctness of the AI system. This is an opportunity to lead an initiative at the intersection of AI, infrastructure operations, and autonomous observability. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the product roadmap for Code Intelligence, enabling customers to proactively detect high-impact infrastructure and configuration changes and re

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service . ICEE has a commitment to success : to our customers, partners, and team members . Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet , and gas card . ESSENTIAL FUNCTIONS : Trained and certified in preventive maintenance and installations. Training and service competency meeting Grade Level 1 standards Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft’s products and decision-making. As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of bikeshare by leveraging data to operational needs and city partners. In this role, you will collaborate closely with Operations, Science, and Finance teams to drive data-driven strategies that align our operations with city transportation goals. You will work in a fast-paced environment where analytical insights directly impact fleet management, operator performance, pricing, rider accessibility, and long-term investments in bikesharing infrastructure. We’re looking for a passionate and driven Data Analyst Intern to tackle some of the most complex and impactful challenges in bikesharing. If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you. Responsibilities: Partner with Operations, Engineering, Data Science & Analytics, Product, Finance and other cross-functional stakeholders to manage and update key business logic Develop frameworks and scalable processes to streamline reporting, drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and system health; build dashboards to monitor metrics performance over time Work closely with cross-functional partners to deliver data quickly, reliably and accurately to our city partners Monitor and diagnose KPI performance and present findings to senior leadership Experience: Currently pursuing a Bachelors or Masters degree in mathematical sciences (Operations Research, Computer Science, Statistics, Applied Mathematics, Theoretical Physics, Behavioral Science, Electrical Engineering, etc.), Economics (Microeconomics Theory, Econometrics etc.), Data Engineering; or a related field;

Talent Partner, G&A Location: Bengaluru, India — Hybrid Department: People — Talent Acquisition About the Role You'll lead hiring for Rubrik's G&A organization in India, and be the talent voice in the room when leaders decide how those teams get built. This is a senior individual-contributor seat: you'll run the hardest G&A searches yourself — Finance, Legal, People, IT, Business Operations — while advising VPs on leveling, location, and org shape, and setting the standard the wider Talent Partner team follows. About the Team Rubrik's India Talent Acquisition team hires across Engineering, Go-to-Market, and G&A from our Bengaluru site, one of the company's fastest-growing locations. You'll be among the most senior recruiters here, partnering with functional leaders and their global counterparts, and looked to by peers on how full life-cycle recruiting should be done. What You'll Do Lead full life-cycle recruitment for Rubrik's most complex and senior G&A searches in India — leadership hires and scarce specialist roles alike. Advise Senior Manager and above stakeholders on hiring strategy, driving leveling decisions, team composition, and location choices rather than reacting to them. Design and run sourcing strategies across channels and modalities without direction, using competitive intelligence to move passive talent who weren't looking. Make diverse pipelines structural to every search: build them into intake, involve interview panels in sourcing, and evidence the outcome req by req. Bring internal talent and mobility into the conversation with your business partners, treating early-career and internal-promotion paths as real options. Lead a Talent Acquisition initiative that outlasts a single req — candidate experience, interviewer calibration, reporting, or process improvement — and pull the team into it. Set the bar on tools and process: model best practice in the ATS, teach peers, and challenge how we work when there's a better way

Talent Partner, G&A Location: Bengaluru, India — Hybrid Department: People — Talent Acquisition About the Role You'll lead hiring for Rubrik's G&A organization in India, and be the talent voice in the room when leaders decide how those teams get built. This is a senior individual-contributor seat: you'll run the hardest G&A searches yourself — Finance, Legal, People, IT, Business Operations — while advising VPs on leveling, location, and org shape, and setting the standard the wider Talent Partner team follows. About the Team Rubrik's India Talent Acquisition team hires across Engineering, Go-to-Market, and G&A from our Bengaluru site, one of the company's fastest-growing locations. You'll be among the most senior recruiters here, partnering with functional leaders and their global counterparts, and looked to by peers on how full life-cycle recruiting should be done. What You'll Do Lead full life-cycle recruitment for Rubrik's most complex and senior G&A searches in India — leadership hires and scarce specialist roles alike. Advise Senior Manager and above stakeholders on hiring strategy, driving leveling decisions, team composition, and location choices rather than reacting to them. Design and run sourcing strategies across channels and modalities without direction, using competitive intelligence to move passive talent who weren't looking. Make diverse pipelines structural to every search: build them into intake, involve interview panels in sourcing, and evidence the outcome req by req. Bring internal talent and mobility into the conversation with your business partners, treating early-career and internal-promotion paths as real options. Lead a Talent Acquisition initiative that outlasts a single req — candidate experience, interviewer calibration, reporting, or process improvement — and pull the team into it. Set the bar on tools and process: model best practice in the ATS, teach peers, and challenge how we work when there's a better way

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . This is a territory-focused role covering Oregon and Washington. Candidates must currently reside in Oregon or Washington and be able to regularly travel throughout the assigned territory to support customers and channel partners. Responsibilities: Develop and execute channel sales strategies to drive revenue growth through distributors, resellers, and strategic partners. Create and deliver compelling proposals, quotes, and presentations that effectively communicate security solutions and business value. Align SonicWall's value proposition with partners' strategic objectives to drive engagement, sales activities, and business growth. Build and execute joint business plans with partners, outlining strategies and tactics to achieve revenue and quota targets. Provide accurate monthly, quarterly, and annual sales forecasts. Develop and maintain a healthy partner sales pipeline while consistently meeting or exceeding assigned quotas. Establish and strengthen relationships with distributors, resellers, and key end-user accounts. Identify and pursue opportunities, promotions, and creative incentives to increase sales performance. Serve as a trusted advisor and subject matter expert on SonicWall's products, solut

About the Team The Tax Technology team owns the technology behind what happens on our platform. We build and run the systems that calculate indirect tax on every transaction — and we go well beyond that. We build the automations and implementations the direct tax team relies on, we support data operations across the tax function, and we develop the tooling and efficiencies that make the wider Tax Force faster. We are a global team spanning three brands: DoorDash, Wolt, and Deliveroo. That reach also makes us one of the most dependency-heavy systems in the company. More than eight separate billing domains feed into our tax services, each with its own architecture, roadmap, and engineering team — and all of them have to work. Getting this right is not optional. Tax has to be correct on every order, the first time. Getting it wrong means incorrect charges to real customers, restatement risk, and audit exposure. We are looking for someone who can hold the whole picture and make it land. About the Role The Senior Manager, Tax Technology Implementations reports to the Director of Tax Technology and owns the technical implementation plan between the various domains and our indirect tax calculation service. This position will be based on the East Coast to accommodate working in Eastern Time hours. You have a deep understanding of the indirect Tax subject matter and also the technical partner to the engineering team. You will translate indirect tax requirements into things engineers can build, and you will own the single consolidated plan that tells Tax and Engineering leadership where the program actually stands. You will influence partner teams with your understanding of the problem and source of truth of a trusted plan. You make it easy for partner teams to do the right thing. This role owns the tax outcome of implementations— the requirements, the design judgment, and the technical calls that determine whether it works. Requirements and design. Au

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Infrastructure team is passionate about building software to solve problems at massive scale. We do this often, and when we believe our solution is worth sharing with the community, such as Envoy Proxy , we open source our ideas for the benefit of others. As a Infrastructure Engineer at Lyft, you will run our Production Infrastructure by monitoring system availability and take a holistic view of our platform health. You will build software and platforms to automate infrastructure platform operations and management. By measuring and monitoring our operations you will seek opportunities to optimize our systems in order to push our platform forward, anticipating our customers' needs in order to continually improve the platform. You will provide Lyft partner teams with operational support to help them build robust large scale distributed systems. About the Team Data Pipelines is at the heart of all critical data flowing through Lyft supporting hundreds of services that impact millions of drivers and passengers every day. Our team’s mission is to empower Lyft engineers to self-serve in building and maintaining data pipelines as needed to support products that deliver the world’s best transportation experience. We leverage a variety of technologies to store, stream and manage data making it available to our internal customers. Responsibilities: Maintain and analyze metrics from; operating systems; control planes; and applications to assist in fault detection and performance enhancement Design, develop and deploy tooling and systems that continually improve the reliability, scalability and efficiency of our platform Balance feature development speed and reliability with service-level objectives Operate and improve our Infrastructure using industry best practices and tools Participate in design and

About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps. About the Role As the Kitchen Manager for DashMart Kitchens (DMK), you’ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You’ll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. You’ll combine hands-on culinary leadership with operational excellence — managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You’ll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the business. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems. You’re excited about this opportunity because you... Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionally Are passionate about food and love to lead across multiple food concepts Enjoy building processes and seeing ideas come to life Are passionate about creating food consistently Want to grow in delivery-only kitchen operations Thrive in hands-on, fast-paced leadership roles. You’ll Make an Impact By... Leading: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads. You’ll hire, coach and develop high-performing team